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© Copyright 2014 OSIsoft, LLC. Presented by FIELD MOUS: A technical data repository for enabling JIT decision making Francisco Castillo, Ph.D., PMP SVP-CIO Maynilad Water Services, inc.

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Page 1: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

Presented by

FIELD MOUS: A technical data

repository for enabling

JIT decision making

Francisco Castillo, Ph.D., PMP

SVP-CIO

Maynilad Water Services, inc.

Page 2: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

• Single version of the truth

• Easy for the users to

access , use and analyze

the data

• Easy to interface the data

to many different systems

Solution Results and Benefits

FIELD MOUS:

A technical data repository for

enabling JIT decision making

Business Challenge

• To have a single, consistent

source of technical data

across the organization

which may be used for

multiple applications

• Used the OSIsoft software

components to create a

technical data repository

called “FIELD MOUS”

2

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© Copyr i gh t 2014 O SIs o f t , LLC .

Our company

3

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© Copyr i gh t 2014 O SIs o f t , LLC .

Maynilad Water Services, Inc.

(Maynilad)• Largest water concessionaire in terms

of customer base in the Philippines

• Serving a population of 9 million

people

• Has exclusive rights to provide water

and wastewater services in the West

Zone of the greater Metro Manila area

until year 2037

• Re-privatized on January 24, 2007

• Owned and operated by Metro Pacific

Investments Corp., DMCI Holdings

Inc. and Marubeni Corp

4

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© Copyr i gh t 2014 O SIs o f t , LLC .

Operations SnapshotService Area: 540 sq km

Coverage: 17 cities and municipalities

in Metro Manila and Cavite

Key facilities: 3 water treatment plants

(2500 MLD combined capacity)

7 sewerage treatment plants

1 septage treatment plant

21 pumping stations

23 reservoirs

Distribution: Around 500 km sewer line

7,125 km water pipeline

5

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© Copyr i gh t 2014 O SIs o f t , LLC .

Service Expansion

From 4,575 km in 2006, our water distribution line has

increased by 56% to 7,085 km by the end of March 2013.

318685

441456

375233

40

0 100 200 300 400 500 600 700 800

2007

2008

2009

2010

2011

2012

2013

Pipes Laid per Year(in km)

6

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© Copyr i gh t 2014 O SIs o f t , LLC .

Water source

7

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Service Improvements

2007 2008 2009 2010 2011 20122013

(Q1)

Coverage (%) 80.5 82 85.6 87.7 92.5 94.6 94.7

24-hour

service (%)46 58 65 71 84 96 96.7

Over 7 psi

pressure (%)53 67 79 86 96 99.8 99.8

Number of

Connections in

'00

703.5 762 815 904 1,005 1,073 1,088

Population

Served6.4 6.7 7.1 7.4 7.9 8.1 9

8

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© Copyr i gh t 2014 O SIs o f t , LLC .

Awards and Recognition

• 47 ISO certifications

• 4 international awards

• 30 local awards9

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© Copyr i gh t 2014 O SIs o f t , LLC .

The project

10

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© Copyr i gh t 2014 O SIs o f t , LLC .

The Challenge

• Management needs information in order to make

decisions

• Data is usually “locked” in different systems

– IT transactional systems (sales, billing, logistics,…)

– Automation & Control systems

• These systems store “raw” data

– Not in a format meaningful to management

11

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© Copyr i gh t 2014 O SIs o f t , LLC .

Our two-pronged approach

1. Extract data from transactional systems and place them into our Data Warehouse– Business Intelligence

reports

– Dashboards

12

Page 13: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

Our two-pronged approach

2. Use the PI System

as an extractor and

repository of field

data

13

Page 14: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

FIELD MOUS

• Field Monitoring User System

– Coined name for the application

• The idea is for this to be a repository of ALL field

data

– Single version of the truth

– Common repository for the whole company

14

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© Copyr i gh t 2014 O SIs o f t , LLC .

Challenge: Heterogeneous

sources

• Different devices

– PLCs (all brands)

– SCADA

– Data loggers

– Meters (many brands)

– IT systems (many)

15

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© Copyr i gh t 2014 O SIs o f t , LLC .

Challenge: Heterogeneous

sources

• Different communications– SMS

– Fibre

– DSL

– GPRS

– Flat files

– DBs

16

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© Copyr i gh t 2014 O SIs o f t , LLC .

But the real challenge is….

• People!

– This is “my” data

– Exposure of manual intervention

– A feeling of irrelevance once things are done

automatically

– Exposes the “magic” of things

• “silo” mentality

17

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© Copyr i gh t 2014 O SIs o f t , LLC .

How to overcome?

• Start with a champion department

• Success generates recognition

• Other departments want “in”

• This has a snowball effect

18

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© Copyr i gh t 2014 O SIs o f t , LLC .

Ability to view water pressure and

flow along our lines

19

* Provided on-line access to the regulator

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© Copyr i gh t 2014 O SIs o f t , LLC .

See status of reservoirs, pumping

stations

20

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© Copyr i gh t 2014 O SIs o f t , LLC .

Water treatment plant

21

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Alarms based on conditions

• Production alarms

• Reliability Centered

Maintenance

• Critical operational

conditions

22

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Drive-by metering

23

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© Copyr i gh t 2014 O SIs o f t , LLC .

Drive-by metering

24

PI

System

PI Data

Archive

PI AF

Server

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© Copyr i gh t 2014 O SIs o f t , LLC .

Brand C

Meter Data Mgt repository

25

PI

System

Brand A

Brand B

Other

sys

Reports

Customer consumption

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© Copyr i gh t 2014 O SIs o f t , LLC .

Non-revenue water (losses)

26

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Hydraulic Hierarchy

MAYNILAD - GLOBALDISTRICT AREA BUSINESS AREA

HYDRAULIC SYSTEMDMA LEVEL

9

10

8

9-1

9-2

9-3

9-4

9-59-6

9-7

9-8

9-9

10-110-210-3

10-4

10-5

10-6

10-7

8-1

8-28-3

8-4

8-5

8-68-7

9-7

9-6 9-5 10-5

9-1

9-2

9-3

9-4

9-8

9-9

10-110-210-3

10-4

10-7

8-1

8-28-3

8-4

8-5

8-68-7

750

ST

150 AC

50 P

VC

150

AC

150 AC

150 AC

50 P

VC 150 AC

75 P

VCRICA

RDO

MANGA RD.

SAN

ANT

ON

IO

PM

P

27

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© Copyr i gh t 2014 O SIs o f t , LLC .

Flow and Pressure Analysis

28

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Flow and Pressure Analysis

29

Flow and Pressure

behavior before

leak occurred

Flow Increased and abnormal

network occurrence

Flow and Pressure

behavior after leak

repair

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© Copyr i gh t 2014 O SIs o f t , LLC .

Water Losses

• 27.1 percentage point reduction since re-privatization

• Recovered 640 million liters of treated water

6760 57

5142 44.9

39.9

0

20

40

60

80

2007 2008 2009 2010 2011 2012 2013

Non Revenue Water (NRW)(in %)

30

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© Copyr i gh t 2014 O SIs o f t , LLC .

Evolution of the system’s acceptance

• From rejection to skepticism to acceptance to

eagerness in being involved and using the system

• Many requests from different departments

• Success has its own challenges

– governance

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Page 32: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

Governance challenges

• Different data comes from different sources

maintaining it

– Telemetry, Metering, Water Supply and networks,

Sewerage, Automation

– Someone must be “in charge”

• Different reports needed by different depts

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© Copyr i gh t 2014 O SIs o f t , LLC .

Telemetry

Water

networks

Water

supply

Sewerage

PI System

Data

Sources

Losses

NRW

Consumption

Commercial

Supply

Networks

Reports

Billling

Architecture

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Data for a report

may be coming

from different

devices and

owners

Page 34: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

Different roles and

responsibilities

• Data owners – responsible for maintaining the correct

data in the PI System

• Report and application owners – maintain

reports/applications

• Information Technology – QA, “officiates”

reports/applications, in charge of governance

• Automation and Instrumentation –data owner, also in

charge of interfacing FIELD MOUS with PLCs, SCADA

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Page 35: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

Next Steps

• Connect, connect, connect….

• Integrate Business Intelligence Data with FIELD

MOUS data

– NRW can be automatically calculated

• Make it part of our Central Control Room’s displays

• View on the field (mobility)

35

Page 36: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

Conclusions

• The PI System is the perfect system for keeping

technical data

– Robust, easy to use interface, fast, deep history

• Our aim is to make this the single source of all

technical data within the company

• Single source of truth

• Success is all about people

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© Copyr i gh t 2014 O SIs o f t , LLC .

Maraming

Salamat!

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Page 38: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

Francisco Castillo, PhD

[email protected]

SVP-CIO

Maynilad Water Services, inc.

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Page 39: FIELD MOUS - OSIsoft

© Copyr i gh t 2014 O SIs o f t , LLC .

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