Aftermarket Field Service Capabilities

For General Services, Planned & Emergency Offshore Field Service Mobilisation Call: +44 (0) 1224 756100

3 International ViewABZ Business ParkAberdeen AB21 0BJaberdeen.sc@spxflow.com

SPX - An Introduction

SPX helps customers across the oil and gas industry meet key business challenges. The SPX product portfolio includes a wide array of heavy-duty pumps, valves, filters, mixers, and other equipment for use in a variety of upstream and downstream processing of oil and gas. SPX designs, manufactures and markets product solutions used to process, blend, meter, transport fluid and treat compressed air across multiple applications worldwide. In addition to the vast product portfolio, SPX offers a wide range of Aftermarket services. Our supportive Aftermarket services include training, consulting, remote diagnostics, preventative maintenance, repairs and much more. Our experienced engineers are available to fit OEM replacement parts to ensure that your process will continue to run smoothly. Our product solutions are at work behind the scenes of a wide array of everyday processes that help satisfy the world’s energy needs.

The Aberdeen Service Centre works seamlessly to support offshore field service mobilisation

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Our objective is to support all rotating equipment by offering comprehensive services ensuring optimum pump life-cycle results with minimum downtime. We offer a comprehensive range of offshore and onshore mobilisation services.

Repair, overhaul and serviceWe offer a wide range of high quality pump overhaul and repairs through our global network of service centres. Make sure your machinery is reinstated to original or upgraded specifications by utilising genuine OEM parts and our technical expertise.

Installation and commissioningAround 80% of pump failures on start-up are attributable to inadequate installation and commissioning procedures. By employing our OEM expertise we ensure best practice processes are utilised, enabling trouble-free operation and extended pump life.

Inspection and maintenance servicesSPX has the ability to identify the maintenance requirements of all pumping equipment at site and determine the necessary schedule for both predictive and preventative maintenance regimes. This will ensure the equipment is kept in a condition to maximise mean time before overhaul, thus ensuring reduced costs and downtime.

Rapid Response partsSPX understands our customers needs in keeping critical plant operations running and supporting your concerns when a breakdown occurs. Our Rapid Response service can supply parts at greatly accelerated lead times, which can be within 24 hours from enquiry. This service is available for selected parts from our current and heritage pump ranges and for any other manufacturers’ pump models.

New Pump Installation

• Full Turnkey Installation• Alignment• Pipe Stress Checks• Commissioning

Removal and Replacement

• Cartridge and Pump Change• Alignment• Commissioning• On-Site Testing

On-Site Maintenance and Repair• Emergency Breakdowns• Preventative and Scheduled Maintenance• Bearing and Seal Change• Pump Strip and Inspection• Alignment• Vibration Analysis

Field Service Overview

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Field Service Expertise

Our field team is highly trained and experienced working to minimise unscheduled shutdowns for customers, while considering all factors associated with the pump duty conditions, age and demands on the pump system.

Our expertise make us the natural first choice for any pump related enquiry, no matter where the location, the scale of the task or the original manufacturer.

Field Service Resources

• 9 Full time Field Service/Commissioning Engineers

• 5 Mechanical Support Technicians

• 1 Electrical Support Engineer

• 6 Technical Support Engineers

Field Service Qualifications

All of our team are fully offshore qualified including:

• VANTAGE CARD

• BOSIET/HUET

• EBS

• MIST

• H2S

• OFFSHORE MEDICAL

• CCNSG SAFETY PASSPORT

• SQEP FILE

Key Field Service Features

• OEM trained service engineers

• Installation and commissioning services

• Rapid Response

• Site overhauls and repairs

• Servicing any make or model of pump

• Pump alignment

• Vibration analysis and performance testing

• Turnkey maintenance

• Full engineering and technical support4

TECHNICAL SERVICES TEAM CUSTOMER BENEFITS

PUMP SYSTEM ASSESSMENTSIncreased reliability and efficiency across entire system - reduction in

energy costs/emissions

THERMOMETRIC AND FLOWMETER BASED PUMP TESTING

Verification of actual pump and system performance before and after

improvement works

MATERIAL AND DESIGN UPGRADES BASED FOR ALL BRANDS OF

ROTATING EQUIPMENT

Improved reliability and extended plant life

HYDRAULIC RE-DESIGN AND RE-RATES

Enhanced efficiency, reliability and reduction in pump energy costs and

emissions

SPX ACADEMY - PUMP TRAININGGreater operator knowledge to ensure optimal pump operation,

maintenance and reliability

EXPERIENCED ON-SITE SUPERVISION

Expert technical management of complex large machine installations,

commissioning and outages

ASSET MANAGEMENT Support for turnkey asset management programmes

CONDITION MONITORING (including using wireless real time

data acquisition)

Ongoing remote and manual data sampling and expert trend analysis to

assist reliability programmes

RE-ENGINEERING AND UPGRADING OF ANY 3RD PARTY

PUMPS AND PARTS

Improved reliability, quick supply with leading OEM quality and design

guarantees

Technical Field Service Overview

Asset Management

• Maintenance Scheduling

• Trend Spotting

• Inventory Management

Condition Monitoring

• System Upgrades

• Real Time Monitoring

• Data Analysis

Re-engineering & Upgrades

• Consultation

• Laser Scan Parts

• Rapid Manufacture

• Analysis & Re-engineering

• Quality Assurance

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PROBLEM SPX PUMPS RE-ENGINEERING SOLUTION

MECHANICAL FAILURE Equipment analysis and design upgrade

CORROSION AND EROSION DAMAGE

Metallurgical failure analysis, root cause analysis and

material/design upgrade

POOR MACHINERY PERFORMANCE

Process and design review to ensure pump design is matched to system requirements

POOR PARTS QUALITYRe-engineered parts manufactured to SPX

Pumps OE quality assurance standards including full inspection and material certification

OBSOLETE PARTS Re-engineered parts for all brands regardless of original equipment availability

POOR DELIVERY AND RESPONSIVENESS

Parts supplied under SPX Pumps ‘Rapid Response’ process

Pump System Testing & Assessment:• Increase in pump and system

efficiency

• Reduction in energy consumption

and operating costs

• Improved pump and system reliability

• Reduction in system emissions

• Problem solving and Root Cause

Analysis (RCA)

• Increased MTBF

Training• Global network of training facilities

• On-site, off-site and web-based training available

• Custom courses tailored to your requirements

• Experienced instructors with multi-language capabilities

• Continuous improvement with current and best practices to stay ahead of the competition

• Experience gained will produce increased efficiency and reduce costs in employee’s role

Step-by-Step Guide

Experience

• Recognised technical expertise

• High-performance design and production tools

• Technological solutions adapted to multiple applications

Know-how

• The power of high-quality technical support

• Privileged customer relations, promoting an approach of continuous improvement

• Belonging to an international group of pump manufacturers

STEP 1

Pre-assessment preparation (by site staff)

STEP 2

First assessment meeting on-site

STEP 3

On-site inspection & survey

STEP 4

Gathering data/testing

STEP 5

Data analysis

STEP 6

Reporting

Expertise

• The ability to offer global solutions

• Customised responses adapted to your requirements

• Constant search for innovative solutions

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Quality full life-cycle service, parts & repairs

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Aberdeen Service Centre

CapabilitiesIP OwnershipTechnical support Technical drawingsData banks containing 1000s of engineering drawings

Products / Spare PartsOriginal equipment parts3rd party pump & parts re-engineeringAssemblyOverhaulsCondition monitoringConsulting servicesCustomer witness web Linked strip & inspectionExtended storage servicesPackagingPlant retrofittingPump system testing and assessmentPump trainingTechnical servicesUpgrades and re-rates

Service / RepairOffshore mobilisation services supportEngineeringField servicesInspection and maintenanceInstallation and commissioning Repair, overhaul, and service Service agreements Spare parts serviceMotor maintenance Onsite MaintenanceBalancingPaintingSand blastingWeldingCorrective maintenanceRepair and refurbish

Emergency ResponseRapid response parts

SPX Flow Power and Energy opened its Aftermarket service centre

in Aberdeen in January 2015, to reinforce our central ethos of

placing the customer at the centre of our operation. We ensure that

customers are provided with world-class engineered solutions to

meet their operational requirements and provide world class services

to Aberdeen including:

• SPX have secured a number of North Sea Oil & Gas contracts and framework agreements, references are available on request

• SPX has one of the largest OEM installed pump bases in the North Sea including ClydeUnion Pumps and its heritage brands (e.g. Weir Pumps, Mather and Platt, David Brown), Bran & Luebbe, Johnson, Plenty

• Access to all technical drawings for SPX OEM heritage products

• Engineering support for design and equipment upgrades, retrofits and re-rates

• Remote web-linked strip and inspections

• CMM (Coordinate Measuring Machine) to enable reverse engineered components

• Extensive workshop and engineering capability with the ability to pull resources from other SPX sites when required

• 365 days 24 hours a day offshore mobilisation capability

• 14 dedicated offshore field service representativesFor Emergency Field Service Mobilisations Call: +44 (0) 1224 756100

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Placing the customer at the centre of our operation

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With tailored engineering solutions that enhance equipment

reliability and performance, our Aberdeen Service Centre offers

numerous core competencies. To progress with changing process

requirements, we update existing pumps to the latest standards

and perform equipment evaluations, upgrades, retrofits, and

re-rates. Even though SPX is a global organisation, we make

decisions at a local level, progressing enquiries by making quick,

clear, concise decisions in Aberdeen. This is further reinforced by

a large SPX support network across the UK, enabling us to pull

additional resources from a diverse talent bank of engineers.

The Aberdeen service centre has a state of the art CMM machine

to enable reverse engineering of components that are no longer

being manufactured. It can also be used to reduce lead time of

third party components and document critical part wear analysis.

Case StudyIssueLow mean time between repair of a BB5 pump

ConcernCustomer came to SPX Aberdeen with frequent seal and cartridge failures

DecisionRotodynamic assessment performed and materials suitable for service researched

ActivityUpgrade materials suitable for continued service

MobilisationField service team mobilised to install new cartridge

CompletionPump has increased mean time between repairs

Benefit to CustomerCost saving due to fewer repairs

Core Competencies

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24 Hour Emergency Services YES

Size 1,557m2

Certifications FPAL Registered, MIST, Offshore mobilisation certification.

Products/ ServicesService and repair centre for offshore north sea oil & gas pumping equipment Bran + Luebbe, ClydeUnion Pumps, Plenty, S&N and legacy pump brands

List of Equipment

• CNC Tool Room Milling Machine• 3000mm bed Lathe• Radial Arm Drill• Slotting Machine• Balancing Machine• 15 tonne overhead crane• Dedicated Welding Area• Hydro Test• Assembly fixtures & tooling

General Manager John Greig

Manager Contact InformationTel: +44 (0) 1224 756100 aberdeen.sc@spxflow.com

Past Projects

1. OK7C full cartridge rebuild2. HMD fiscal metering pump overhaul3. SBM 20.5 fire pump overhaul4. Split casing repair5. TX-10 Overhaul

FeatureSPX Aberdeen provides web linked strip and inspection to allow customers to remotely view and discuss technical queries. The camera quality allows rotating equipment engineers to view detail such as wear on bearings or condition of impellers

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CALGARY

LOS ANGELES

BATON ROUGE

HOUSTON

BURLINGTON

BATTLE CREEK

GLASGOW

PENISTONE

BRIXWORTH

ANNECY

ANGOLA

NEW DELHI

SINGAPORE

INDONESIA

PERTH

DUBAI

ZHENGZHOU

JOHANNESBURG

SALT LAKE CITY

PORT HARCOURT

EDMONTON ABERDEEN

NORDERSTADTASSEN

TULSA

WILISTON

SAO PAULO

MACEIO

CHILE

XIDU

MALAYSIA

Aberdeen Service Centre 3 International View, ABZ Business Park, Aberdeen AB21 0BJaberdeen.sc@spxflow.com Tel: +44 (0) 1224 756100

SPX reserves the right to incorporate our latest design and material changes without notice or obligation.Design features, materials of construction and dimensional data, as described in this bulletin, are provided for your information only and should not be relied upon unless confirmed in writing. Please contact your local sales representative for product availability in your region. For more information visit www.spx.com.

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The green “>” is a trademark of SPX FLOW, Inc.. COPYRIGHT © 2015 SPX Flow, Inc.

Providing world class field service for our customers