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WELCOME
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Performance Managementin NREGA
Prepared by :
Chander Sain
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Introduction:Traditionally, the focus of civil service
in India was on process regulation i.e.compliance with centrally prescribedStandard & Rules.
Though it meets the economy of inputs &compliance but fails to provide aframework that would manage the
results by developing robust indicatorsto assess performance in terms of result.
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Performance management is the systematic process by whichthe organization involves its employees, as individuals andmembers of a group, in improving organizationaleffectiveness in the accomplishment of organizationalmission and goals.
Performance management is a broad system of defining and
measuring performance, besides developing incentives forindividuals and organizations. It touches the processes ofplanning, implementing, reviewing, evaluating and reportingto gauge the impact of policies and programmes. Itpromotes growth and learning, and recognizes thatcapacity building and improvement in individual
performance leads to better achievement oforganizational goals.
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The conventional performance management systems in
government has earned the dubious distinction of being closedand centralized with a focus on procedures, processes andinputs, there are certain new developments in the publicmanagement scenario in the areas of Public Finance, PublicAdministration and government interface with the communityand civil society
New trends in Performance Management
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Public Finances
Outcome budgeting: Outcome budget, as a performance management tool,helps in better service delivery, decision-making, evaluating programmeperformance and results.
Public AdministrationCitizens Charter: Citizens Charter is a declaration by the agency ordepartment providing public service to specify the standards of servicedelivery and avenues for redressing grievances. The Citizens Charter is animportant tool to improve the quality of services, address the needs ofcitizens rights and set clear standards of performance.
Sevottam: The Department of Administrative Reforms and Public
Grievances has introduced a model for benchmarking Excellence in PublicService Delivery (Sevottam). This is a framework for organizations toassess and improve the quality of service delivery for the citizens. Itguides government departments to identify the services to be delivered toset service norms, align delivery capability with expectations of citizens,gauge the quality of service delivery through an objective assessment andto improve quality using interventions like business process redesign andinformation technology.
Right to Information (RTI) Act: Through this recently enacted Act,citizens of India have access to information under the control of publicauthorities with the objective of promoting transparency and accountabilityin these organizations. The influence of this Act as a new paradigm inaccountability is very significant in improving performance.
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Civil Society initiatives in performance management in government
While the focus of this paper is on the performance managementmechanisms in government, it is worthwhile to look at a few path-breaking accountability tools initiated by the civil society movementwhich can be helpful in improving performance management.
Citizens Report Card (CRC): These report cards are surveys thatsolicit user feedback on the performance of public services to enhancepublic accountability. These scores reflect the performance of publicservice providers based on citizen feedback. The CRC has a goodpotential to evolve as a tool to support performance managementsystem.Community Score Card (CSC): It is a community based monitoring toolthat is a hybrid of the techniques of social audit and citizen reportcards (CRC). This is an instrument to extract social and publicaccountability and responsiveness from service providers. As thecitizens are empowered to provide immediate feedback to serviceprovider, it facilitates community monitoring and performanceevaluation of services, projects and even government agencies.Social Audit: Social audit is a mandatory process of transparencywhereby records are placed by government officials or electedrepresentatives for public scrutiny. Whereas the 73rd and 74thamendments to the Constitution have created a large space fordemocratic decentralization, social audits are mandated in theprogrammes under NREGA.
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The Employment Guarantee Act is a steptowards the right to work, as an aspect of
the fundamental right to live with dignity
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The National Rural Employment GuaranteeAct 2005 is a law whereby:
any adult who is willing to do unskilledmanual work at the minimum wage isentitled to being employed on local public
works within 15 days of applying.
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Each State has to launch an
employment guarantee schemewithin six months of the Act coming
into force.(NREGA came into force w.e.f. 05.09.2005)
7/17/2012
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Block is the basic unit of implementation.
In each Block, a ProgrammeOfficer is to
coordinate the implementation of EGS Gram Panchayats are the main
implementing agencies.
Accountability to Gram Sabhas.
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Gram Panchayats (half of EGS works)
Other Panchayati Raj Institutions (PRIs)
Line departments (PWD, Forest Dept.) NGOs.
Note: Private contractors are banned.
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Programme Officer to maintain shelf ofprojects, based on proposals from theimplementing agencies.
Gram Panchayats also supposed to preparea shelf of works based on the
recommendations of the Gram Sabha.
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Employment to be provided ondemand, within 15 days.
Programme Officer sanctions projects
to ensure that all applicants get work. Programme Officer to arrange
payment of unemployment allowance tothose who dont get work.
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Step 1 (Registration): Gram Panchayatto register interested households, tofacilitate advance planning.
Step 2 (Application): Adult membersof registered households applyfor work.
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Any adult member of a registeredhousehold can apply for work at
any time. Applications should be for at least
14 days of continuous work.
Advance applications are allowed.
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Central Government to pay for: wage costs,
75% of material costs, and some administrative costs.
State governments to pay for:
25% of material costs other administrative costs,
unemployment allowance.
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Registration for Employment.
The adult member of every House hold who
Reside in rural area ; and
Are willing to do unskilled manual work may apply forregistration of their household for issuance of Job Card.
Within 15 days of receipt of an application and within a radius of5 kms. from their place of residence
AND If Employment is not provided within 15 days of receipt of his
application
he shall be entitled to a daily Unemployment allowance.
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For First 30 days
For the remainingperiod of theFinancial year
Employment wage+ Unemployment
allowance
One fourth of thewage rate.
Not less than onehalf of the wagerate
Equal to the wages
for 100 days of workin a financial year
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A person working for 7 hours wouldnormally earn a wage equal to a wagerate
Minimum wage fixed by the state
Government under section 3 of theminimum wage Act,1948
Wage rate is fixed by the Central Govt. Shall not be at a rate of less than
Sixty rupees per day .
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Water conservation and Water harvesting Drought proofing(Aforestation and tree plantation) Irrigation canals Provision of irrigation facility to land owned by
SC/ST/beneficiaries under Indira Aawas Yozna
Renovation of traditional water bodies De-silting of tanks Land development Flood control and protection works including
drainage in water logged areas Rural connectivity to provide all weather access Other works notified by the Central/State
Government
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Sarpanch/ward panch
Programme Officer
At Gram panchayatLevel
At Block/Tehsil
/Taluka Level(appointed speciallyfor this scheme)
GP/PO shall be bound to accept the validapplications and to issue a dated receipt
to the applicant .
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Applicants will be intimated by written letterand a public notice will be displayed at theoffice of GP and PO.
Priority shall be given to women and in such a
way that at least one third of the beneficiariesshall be women.
Employment shall be provided within a radius of5 Kms. from their residence.
If Employment is provided outside 5 Kms., it
must be provided within Block with 10 % extrawage to meet additional transportation andliving expenses.
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Safe drinking water
Shade for children and periods of rest
First-aid Box for emergency treatment and
minor injuries Health hazards connected with work to be
provided
Depute one woman worker to look after five ormore children below the age of six years of
women laborers Deputed woman shall be paid wage rate
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If any person employed under the scheme is or childaccompanying any person injured ; he/she shall be entitledto free of charge medical treatment
During the period of hospitalization of injured worker Accommodation, treatment and medicines Half of the wage per day to be paid to injured person
If a person employed under a scheme dies or becomes permanent disabled by the accident at site
The legal heirs of the deceased or the disabled shall be paid anex gratia
payment at the rate of Rs.25000 By the Centralgovernment.
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The wage under a scheme may be paid either wholly in cash or, in cash and kind
But at least one fourth of the wages shall be paid in cashonly
All payment of wages in cash and UA shall be made toconcerns in the presence of independent persons of thecommunity on pre-announced dates.
The disbursement of daily wages Weekly basis or in any case not later than a fort night
specified under the scheme.
Laborers shall be entitled to receive payment ofcompensation as per the provisions of payment of wagesAct,1936
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The Gram Panchayatshall be responsible for
Identification of projectsin the GP area and preparea development plan asrecommended by Gram
Sabha and ward Sabha
Maintain a shelf ofpossible works to be takenup as and when demand forwork arises
Execution and supervisionof such works
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Programme officer (Notbelow the rank of BDOat block level)
GP shall forward itsproposals in the order ofpriority to PO forapprovals
PO shall allot at least 50%works in terms of cost tobe implemented throughGP
PO shall supply each GPMRs for the worksA list of employment
opportunities.
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All NREGA-related documents to be available forpublic scrutiny.
Copies of documents to be made available at
nominal cost. Muster rolls to be pro-actively displayed at
Panchayat Bhawan.
Documents can also be obtained under the Right
to Information Act.
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The Gram Panchayat Shall make available all relevantdocuments; MRs, bills, vouchers,MBs, sanction orders and otherbooks of accounts and Paper to theGram Sabha for the purpose of
social Audit.
Gram Sabhas to conduct social audits of all works taken upwithin Gram Panchayat
All relevant documents to be provided to the Gram Sabha by theGram Panchayat and other implementing agencies
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The Gram Sabha Shall monitor theexecution of workswithin the GP
Shall conduct regularsocial audit of all theworks done by GP
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All efforts should be made to ensure transparencyand accountability
All accounts and records relating to work shall bemade for public scrutiny
A copy of Muster Rolls of every work shall be made
available in the office of PO and GP for inspectionby any person after paying such fee The DPO, PO and GP shall prepare annually report
containing the facts and figures and achievementsrelating to scheme within its jurisdiction
All the above documents shall be made available to
the public on demand and on payment of prescribedfees.
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The Scheme shall not permit engagingany contractor for implementation theproject under this scheme
Works under this schemes shall beperformed by using manual labor andnot by machines
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The State Government shall makes rules andregulations to deal with any complaint at block andthe District level
If any dispute or complaint arises the scheme byGP the matter shall be referred to PO
The PO shall enter every complaint in a complaint
register and shall dispose the disputes andcomplaints within 7 days of its receipt.
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Thankyou