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Bottom Line Up Front
What is Holistic & Why It Matters
The Camrosa Story – An Iterative Evolution
Camrosa GIS Capabilities
Cost and Hurdles
Results
Conclusion - Keys to success and advice
• Approximately 31 square miles located in Ventura County CA • Provides Potable, NP, & Waste Water services to 35,000 people• Annual deliveries average around 14,400 acre-feet• 26 Employees• Stats: 8391Service Connections; 208 mi Piping; 3,183 Valves
GIS provides operations an extremely POWERFUL TOOL as a data management and data analytics platform IF properly HOLISTICALLY PLANNED
Holistic = ENTIRE Big picture
GIS is never for GIS sake alone
Full spectrum: Cradle Grave
HIGHLY iterative process
Must Ask the right questions◦ What are the affects each action and what are the
downstream effects
◦ Consider 2nd & 3rd order cascading effects
◦ Negative unintended consequences
◦ Positive unidentified opportunities
Define PlanAnalyze Assess
•End State•Ultimate “Goal”
•ID NEEDs•ID assumptions•ID what’s available•2nd and 3rd order effects•Consider the human element•Field Considerations
•Develop the “How”•Consider practical limitations•Money, time, Manpower, etc
•Refine Process•May ID NEW needs•May ID NEW limitations•May change later assumptions•Cascading effects
Concept Daily Operations
Execute
•Just do it!
GIS is the study of “where”◦ Infrastructure is vastly spread out & underground
◦ Very diverse set of infrastructure
Information propagation◦ Lots of useful information brought INTO the field
◦ Lots of useful information captured OUT OF the field
Sophisticated enough software ◦ Robust data management & data analysis tools
◦ Cross functional data sharing
◦ Scalable to organizations needs
◦ Mobile Technology (Smart Phones) has made it viable
Garbage in = Garbage Out
Never forget that technology can NOT solve people problems
Greatest technology on earth is a colossal waste of money if its not used
Key is to be end-user focused◦ Ease of use
◦ Accessibility
◦ Field conditions
1980’s Paper Drawings 1990’s AutoCad Software 2000’s GIS established (ArcGIS Desktop) 2010 Hired full time GIS technician 2016- 2017 Maximized GIS capabilities (Runaway Growth)◦ Aug 2016 – ArcGIS online License acquired◦ Aug 2016 – First Web App Goes Live, Customer Service & Billing◦ Jan 2017 – AMR Installation Tracker;◦ Jan 2017 Preventative Maintenance (PM) Program developed◦ Feb 2017 – Master Maintenance Logging App ◦ Mar 2017 – Leak Tracking Application; ETO Pilot Study App◦ May 2017 – AMR No Hit Tracking Map◦ Jul 2017 ArcGIS server acquired◦ Jul 2017 GIS centric Asset Management software acquired
Asset Management
Red Lining Function & Reverse Work Orders
Customer Service Apps
Data analytics for O&M field needs
Emergency Meter Reading App
Atlas for emergency backup
As-Builts availability to field
Contractor Integration
Define PlanAnalyze Assess
•End State was to become more Proactive
•Developed PM Plan•ID’d Asset Mgt as key and current limitation
•1st Developed Collector App•2nd Implemented from 3rd party
•Continuous field feedback•Incorporated scheduling, As-builts, & other capes •New SOPs
Concept Daily Operations
Execute
•6 Months to implement
Cost Hurdles◦ Licensing◦ Hardware (Tablets, GPS, Data Plan, etc)
People Hurdles◦ Staffing Needs GIS intensive ◦ New Tool = New Procedures = Behavior Modification◦ Needs to be embraced at all levels◦ Front Line is most important
Time Hurdles ◦ Time Commitment ◦ Time to develop a good plan
Predictability - PM plan
Asset Management
Tracking
Efficiency◦ Time Savings◦ Cost Savings
2nd & 3rd order effects◦ Improved Communication
Provided Real Time Common Operating Picture
Provides Dispatch tool
◦ Improved Record keeping
More data = Better decisions
Identify & Define Scoring PM Status
Infastructure Item (Hardware)
Risk LevelPriority Score
Mobile 311 Score
Total PM Status Critical PM Status
Total WOYTD WO completed
YTD % Total WOYTD WO completed
YTD %
Pumps & Motors (Program 52, 53, 57) 10.00 758 77 10% 334 77 23%
CWRF (Program 57) 9.66 104 23 22% 59 9 15%
Collection/Sewer (Program 57) 7.10 143 78 55% 119 61 51%
RMWTP(Program 52) 0 8.52 653.4 151 23% 501 145 29%
Distribution (Program 52, 53) 0 7.09 678 75 11% 46 14 30%
Diversion/Ponds (Program 53) 0 6.99 22 6 27% 4 1 25%
Scada/Comm (Program 11) 0 7.00 135 0 0% 14 0 0%
Building & Grounds (Program 26) 0 5.86 38 15 39% 0 0 0%
Lab/Misc 0 5.31 3 0 0% 0 0 0%
PM totals
Total WOYTD WO
completed YTD %
Critical 1077 307 29%
Total 2534.4 425 17%
Employee Details for Date Range: 7/15/2017 to 12/7/2017Work Group Work Type Reg Hours
logged
OT Hrs
Logged
Total Hours
logged
Grp total
Hrs logged% of Hrs
Logged
% of
Actual
CS CS - Billing - Move In totals: 20 2 22
43 2% 1%
CS
Work Type: CS - Field Investigation -
Back flow 0 3 3
CS CS - Field Investigation - General 13 4 17
CS
CS - Field Investigation - Pressure
Problem 1 0 1
CS CS - Field Investigation - Water Quality 10 0 10
CS CS - Meters - Other 4 0 4
Ops Ops - District Rounds 724.5 0 725
895 36% 20%Ops Ops - FOG checks 23.75 0 24
Ops Ops - Generator Check 64.5 0 65
Ops Ops - Sludge Prep (Press/Till/Haul) 60 0 60
Ops Ops - Well Soundings 22.5 0 23
PM
PM - Bldgs & Grounds - Grounds/Sites
(Outdoor) 19 019
292 12% 7%
PM PM - CWRF - Floats 10 0 9
PM PM - CWRF - Gear Boxes 2.5 0 2.5
PM PM - CWRF - Motors 5.5 0 5.5
PM PM - Distribution - Air Vacs 6 0 6
PM PM - Distribution - Control Valves 14 0 14
PM PM - Distribution - Hydrants/Blowoffs 4 0 4
PM PM - Distribution - Pump packing 175 0 175
PM PM - Distribution - Reservoirs 2 0 2
PM PM - Distribution - Wells 4 0 4
PM PM - Pumps & Motors - Motor 20 0 20
PM PM - Pumps & Motors - Generators 2 0 2
PM PM - WWC - Sewer Lifts 29 0 29
Projects Projects 98 10 108 108 4% 2%
UnP Mx UnP Mx - CWRF 1 1 2
1103 45% 25%
UnP Mx UnP Mx - Distribution - Leak 370 58 428
UnP Mx UnP Mx - Distribution - NOT Leaks 16 2 18
UnP Mx UnP Mx - Diversion/Ponds 508 38 546
UnP Mx UnP Mx - Other - Lab, Bldgs, etc 4 8 12
UnP Mx UnP Mx - Pumps & Motors 39 0 39
UnP Mx UnP Mx - RMWTP 60 0 60
Grand Totals: 2332 126 2458 2458.25 100% 55%
Data Analytics ◦ Field Data analytics
◦ Full development of PM Plan
◦ Go from PM to Predictive Maintenance
Further integration across different sections, platforms, and software◦ CIS
◦ Pipeline replacement
◦ Hydraulic Modeling in the field
GIS has HUGE Potential for positive benefits
Commitment is critical
GIS “Centric” optimal vs GIS enabled
Need to be end-user focused – IE Field focused
Holistic Planning is critical