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Standard Operating Procedures Welcome to Bountiful Flight, a SkyWest partner. We hope your experience with us will be safe, fun, and educational. The following operational material is important information that is essential to all students, renters, and employees. Please read this material carefully. It outlines our safety procedures and is essential to managing a safe and efficient operation. Thank you for your flying with Bountiful Flight,

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Page 1: FLT Academy · Web viewDo not start your engine when the fuel truck is within a wingspan of the airplane. Boarding and Deplaning No pilot/student pilot shall start, run-up, land,

Standard Operating Procedures

Welcome to Bountiful Flight, a SkyWest partner. We hope your experience with us will be safe, fun, and educational. The following operational material is important information that is essential to all students, renters, and employees.  Please read this material carefully. It outlines our safety procedures and is essential to managing a safe and efficient operation. Thank you for your flying with Bountiful Flight,  Jason ClarkManager, Bountiful Flight

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Table of Contents

I. Students and Renters.............................................................................................5A. Getting Started...........................................................................................5

i. TSA Eligibility..................................................................................5ii. BF Eligibility....................................................................................5iii. Student Folder................................................................................5

B. Scheduling and Billing.................................................................................6i. Flight Schedule Pro.........................................................................6

ii. Jeppesen.........................................................................................6iii. Your Flight Instructor......................................................................6

C. Bountiful Flight Operations........................................................................7i. Conduct..........................................................................................7

ii. Minimum Altitudes.........................................................................7iii. Simulated Emergencies..................................................................7iv. Student Solos..................................................................................7v. Weather .........................................................................................8vi. Communications.............................................................................8

vii. Incident/Accident Reporting..........................................................8D. Aircraft Operations.....................................................................................9

i. Fueling............................................................................................9ii. Boarding and Deplaning.................................................................9iii. Maintenance Irregularities.............................................................9iv. Engine Starting...............................................................................9v. Taxiing..........................................................................................10vi. Parking..........................................................................................10

vii. Aircraft Care.................................................................................10viii. Cold Weather...............................................................................11

E. Airport Operations....................................................................................12i. Runways.......................................................................................12

ii. Contaminated Runways................................................................12F. Local Operations.......................................................................................13

i. SkyPark.........................................................................................13ii. Ogden...........................................................................................13

G. Cross-Country Operations........................................................................14i. Cross-Country Planning................................................................14

ii. Diversions to Alternate Airports...................................................14iii. Mechanical Difficulties En Route..................................................14iv. Cost Reimbursement....................................................................15

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v. Airports.........................................................................................15H. Miscellaneous...........................................................................................16

i. Aerobatics....................................................................................16ii. Alcohol/Drugs...............................................................................16iii. Dress.............................................................................................16

II. Instructors............................................................................................................17A. Getting Started.........................................................................................17

i. New hire checklist........................................................................17ii. Flight Schedule Pro.......................................................................18

1. Scheduling.........................................................................182. Dispatching.......................................................................183. Flight Tracking...................................................................184. Maintenance.....................................................................18

iii. GroupMe......................................................................................19B. Dress/uniforms.........................................................................................20C. Disciplinary Action....................................................................................21D. Incident Reporting....................................................................................22E. Intro Flights..............................................................................................23F. Ground and Flight Training.......................................................................24

i. Limitations....................................................................................24ii. Pay ...............................................................................................24iii. Logging Training...........................................................................24iv. Student Solos................................................................................25v. Endorsements...............................................................................25vi. Current Experience.......................................................................25

1. Requirements...................................................................252. Recurrency Training..........................................................26

G. Stage Checks.............................................................................................27H. Checkrides................................................................................................28I. Assistant Chiefs.........................................................................................29

i. New Hire Training.........................................................................29ii. Weeklsy Safety Meeting...............................................................29iii. Mock Checkrides..........................................................................30iv. Accident/Incident Reporting........................................................30v. Disciplinary Actions......................................................................30

III. Staff......................................................................................................................32A. Reception.................................................................................................32B. Detailing...................................................................................................33

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i. Getting Started.............................................................................33ii. Supplies........................................................................................33iii. Cleaning........................................................................................33

1. Degreasing........................................................................332. Debugging.........................................................................343. Fuselage............................................................................344. Windscreens.....................................................................345. Interior..............................................................................356. Waxing..............................................................................357. Dusting..............................................................................35

IV. Weight and Balance Form....................................................................................37V. Aircraft Checkout Form........................................................................................38

VI. Statement of Compliance.....................................................................................41

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I.

Students and Renters

A. Getting Started

Welcome to Bountiful Flight! In order to get you enrolled as a student and renter, please come prepared to satisfy the following documentation:

i. TSA flight training eligibility requirements:

□ Driver’s License and Birth Certificate OR□ Valid Passport

ii. BF student eligibility requirements:

□ Government issued photo ID□ Credit or debit card□ Pilot’s license (if you’re already a pilot)□ Logbook (if you’re already a pilot)□ Medical certificate (if you’re already a pilot)

iii. Prior to your renting any of BF’s aircraft, your student folder must also contain:

□ TSA Documentation (copy)□ Customer Information and Pilot History Form (complete and sign)□ Accident Waiver, Assumption, and Release of Liability Form (sign)□ Equipment Usage Agreement (sign)□ Medical Certificate (copy)□ Credit/Debit Card (copy)□ Pilot’s License (copy)□ Logbook (copy of last 2 pages)□ Aircraft Checkout Form (prior to any non-instructional flight)□ Acknowledgement of these BF Standard Operating Procedures (sign)

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B. Scheduling and Billing

Our office assistant will orient you to the following:

i. Flight Schedule Pro (create account)

□ schedule aircraft and/or instructors□ view your invoices and make payments□ log and track each of your flight lessons□ check aircraft maintenance status live□ monitor BF announcements and alerts

ii. Jeppesen Online Training (enroll)

□ log and track your ground training□ obtain the knowledge required to become a certificated pilot□ support and clarify your flight lessons

iii. Your Certified Flight Instructor (introduction)

□ You may schedule your own reservations, but should plan and schedule your appointments with your instructor well in advance.

□ Stage checks and checkrides must ONLY be scheduled by your instructor.□ If you need to cancel a lesson, contact your instructor ASAP to reschedule. □ Reservations that appear on the schedule within 2 hours of the

appointment time will be charged whether or not that appointment occurs, unless otherwise authorized by a BF employee due to weather, maintenance, or other extenuating circumstances.

□ Students must have flown with an instructor within the preceding 2 weeks prior to any solo flight.

□ Aircraft checkout permission expires after 60 days of no flight, and requires a refresher flight with a BF instructor to renew if lapsed.

□ The Chief Instructor Flight Instructor has the authority to ground all flights when he or she thinks conditions or circumstances warrant.

□ Each flight must return to BF at least 15 min.s prior to the end of the reservation time.

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C. Bountiful Flight Operations

i. Conduct

□ When you fly BF aircraft, you represent BF and must act:- courteous to all others, - respectful of regulations, roles, and property, and - professional at the airport, in the airplane, and on associated social

media.□ BF SOPs and checklists must be strictly adhered to. Digital versions are

available for free, and printed versions may be purchased at the front desk.

ii. Minimum Altitudes: Except for takeoff and landing, BF aircraft shall not:

□ be operated below 500’ AGL□ be operated below 1000’ AGL at night

iii. Simulated Emergencies

□ Simulated emergencies shall not be rehearsed below 1000’ AGL unless landing at an airport

□ Proper simulated emergency procedures must be utilized to ensure prevention of spark plug fouling and excessive engine cooling

□ Simulated emergencies shall not be rehearsed during student solo flights.

iv. Student Solo

□ No solo flight training shall be conducted unless a flight instructor is on duty.

□ 5sm visibility□ 5000’ AGL ceilings, (or 3000’ AGL ceilings if not leaving the traffic pattern)□ 15 knots wind in any direction□ ½ aircraft’s demonstrated crosswind component□ Dry, clean, paved runways□ Daytime conditions□ Additional endorsement limitations from instructor□ Airports intended for landing during solo flights must be evaluated,

approved, and endorsed by a BF instructor.□ All landings must be to a full stop, depart the runway, and taxi back.

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v. Weather

□ Prior to dispatching the pilot/student must obtain a weather briefing for both departure airport/time and destination airport/time, and determine that minimum weather conditions will exist for both.

□ Introductory flights are limited to less than 25 knots wind from any direction.

□ All BF flights are limited to less than 30 knots wind from any direction.□ Flight into known icing conditions is strictly prohibited.□ No BF aircraft shall be operated when any frost is present on the airframe.□ Moisture with transparency of less than 1sm is considered “visible moisture”.

vi. Communications

□ If able, quality headsets should be used at all times.□ BF rents headsets for $10/hr, except for introductory flights.□ Pilots must adhere to appropriate radio procedures and nomenclature as

prescribed in the AIM.□ Pilots are to use their full tail number when position-reporting on CTAFs.□ Pilots are to use BFLT# while on frequency with local ATC frequencies,

except for ARTCCs, or while flying IFR.

vii. Incident/Accident Procedures and Reporting

□ In the event of an abnormal or emergency situation consult the appropriate checklist.

□ Never risk injury to salvage the aircraft in any way.□ NTSB 830 procedures must be strictly adhered to. BF can assist in this.□ Any and all incidents and accidents must be reported immediately to your

instructor and the Chief Instructor.□ Aircraft involved in any incident or accident must be grounded

immediately until a mechanic inspects it and returns it service.□ If you’re not sure whether or not you need to report something, just

report it and let your instructor decide.□ Do not speak to the press about an incident or accident, even if it was

unrelated to BF aircraft.□ When able, fill out BF’s Incident/Accident Report

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D. Aircraft Operations

i. Fueling

□ Fuel must be planned to allow a 45 minute reserve.□ Fuel volume, type, and purity must be visually inspected prior to each flight.□ After sumping, return clean fuel into the fuel tank; only dump on the ground

if contaminated.□ Fuel caps must be installed in the manner that ensure their aerodynamic

security.□ Do not turn on any electrical switches while fueling, especially the master

switch.□ No person is allowed on or inside an airplane while fueling.□ Do not start your engine when the fuel truck is within a wingspan of the

airplane.

ii. Boarding and Deplaning

□ No pilot/student pilot shall start, run-up, land, shutdown and/or secure an aircraft until he or she has completed the applicable checklist.

□ No pilot/student pilot or passengers will board or exit the aircraft with the engine running.

iii. Maintenance Irregularities

□ Pilots must familiarize themselves with inspection and squawk status of their airplane prior to each flight.

□ No plane shall takeoff if any irregularities are detected during engine start, taxi, or run-up.

□ Report irregularities to a BF instructor immediately.□ Only BF instructors shall scribe squawks on FSP□ Irregularities will be reviewed by the Chief Instructor and/or mechanic and

the appropriate course of action will be determined.

iv. Engine Starting

□ Pilots will issue a detailed passenger briefing prior to each engine start.□ The beacon light must be illuminated prior to all engine starts.□ Pilots must scan then clear the area by yelling “clear prop!” prior to engine

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□ At night, both beacon and position lights must be illuminated prior to engine start.

□ Hand-propped starts are strictly prohibited.

v. Taxiing

□ Brakes must be smoothly tested at low RPM setting prior to taxi.□ While taxiing, brakes should only be applied after the throttle has been

retarded.□ Taxi speed shall be no faster than a brisk walk.□ Sterile cockpit procedures shall be observed during taxi, run-up, takeoff,

and landing phases of flight.□ No aircraft is to be taxied behind a jet without first verifying that the jet’s

engine(s) is off.□ Proper crosswind corrections must be made while taxiing, including in

response to the propwash of other airplanes and helicopters.□ Line-Up-And-Wait procedures are strictly prohibited.□ Pilots are to observe taxi procedures as outlined in the AIM.

vi. Parking

□ Airplanes need to be parked in the appropriate designated tie-down spot.□ Airplanes must be shut down according to their respective checklist.□ All aircraft must be tied down after each flight, or the nosewheel chalked if

no tie-downs are available.□ Pilots should walk around the plane to ensure it has been properly shut-

down and secured.

vii. Aircraft Care

□ Do not set flight bags, tools, or equipment on the aircraft. □ Do not step on inappropriate parts of the aircraft, including the seats.□ Never rotate propellers backwards.□ Pilots and flight instructors are required to inspect the interior for trash

and remove it.□ All seat belts and shoulder harnesses are to be clipped and organized after

each flight.

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□ Ensure that all systems are secured and all control locks are properly installed after each flight.

□ On warm or hot days, install sun shades in the windscreen after each flight.□ If available, aircraft canopies are to be installed if night time, moisture,

wind, or frost is forecasted or likely to occur prior to the aircraft’s next scheduled flight.

viii. Cold Weather (10°C or below)

□ No takeoff will be attempted unless all critical areas of the aircraft are free of ice, snow and frost formations.

□ Preheaters and defrosting spray are available from BF. Their use must be supervised by an instructor.

□ Aircraft equipped with Tannis heaters must be plugged in after the last flight of each day.

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E. Airport Operations

BF students, renters, and personnel must always comply with the airport regulations at which they are operating. Additionally:

i. Runways

□ Except for the seaplane, all BF aircraft must takeoff and land only on hard-surfaced, well-maintained runways, unless the Chief Instructor permits otherwise.

ii. Contaminated Runways

□ Consult with a BF instructor to determine whether or not it is safe to takeoff and/or land on a runway that is contaminated.

□ A runway is “contaminated” when it is not clean and/or dry, (i.e. rain, snow, ice, dirt, mud, etc…)

□ Contaminated runway takeoff procedures should be adhered to: In addition to normal/crosswind takeoff technique, forward pressure to be applied on the yolk to hold the weight of the aircraft down to the ground during acceleration and avoid hydroplaning. Once the airplane reaches rotate speed, forward pressure is released and airplane lifted quickly off the ground.

□ Contaminated runway landing procedures should be adhered to:In addition to normal/crosswind approach and landing technique, upon touchdown the flaps are to be immediately retracted and forwared pressure applied to hold the weight of the aircraft down to the ground to help avoid hydroplaning until the aircraft is at safe taxi speed.

□ Braking while moving on a contaminated runway is inadvisable, and must be light.

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F. Local Operations

i. SkyPark:

□ Northbound flights will remain west of I-15 at 5,500’MSL□ Southbound flights will remain east of I-15 at 6,000’MSL□ The practice area is located approximately 25nm northwest of KBTF. Be

vigilant at all times due to the high level of traffic. □ Remain underneath Salt Lake Bravo airspace unless cleared by ATC. □ Remain clear of Hill AFB Class+ D unless otherwise authorized. □ All pilots/student pilots are requested to remain in communication with

Salt Lake ATC while flying underneath SLC Bravo airspace. □ Because there is no official weather report available for SkyPark Airport,

pilots are to interpolate KSLC and KOGD reports for determining compliance with BF weather minima.

□ The pilot/student pilot must complete the preflight action becoming familiar with all available information concerning that flight prior to each flight.

□ BF is operated out of the SkyPark FBO building. This includes all office, employee, and testing operations. The overflow building on the east side of the runway may only be used to store and repair aircraft, as an area for study, and brief/debrief flights.

ii. Ogden:

□ The practice area is located approximately 15nm west of KOGD. Be vigilant at all times due to the high level of traffic.

□ Remain underneath Salt Lake Bravo airspace unless cleared by ATC. □ Remain clear of Hill AFB Class D unless otherwise authorized. □ All pilots/student pilots are requested to remain in communication with

Salt Lake ATC while flying underneath SLC Bravo airspace. □ The pilot/student pilot must complete the preflight action becoming

familiar with all available information concerning that flight prior to each flight.

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G. Cross-Country Operationsi. Cross-Country Planning

□ The pilot must complete the preflight action becoming familiar with all available information concerning that flight prior to each flight.

□ All student solo limitations apply to student solo cross-country operations.□ A standard weather briefing must be obtained for all cross-country flights.□ BF weather minimums must be ensured and complied with for the

entirety of the flight.□ Student pilots must have their flight plans evaluated and approved by a BF

instructor in person and on the same day as the intended flight.□ Students flying solo cross-country must file and activate a flight plan with

FSS.□ Cross-country flights intended to meet the specific requirements of one

certificate or rating must not be used to count for another, (except for the amount of flight time accrued).

□ Cross-country flights must plan to return at least 1 hour prior to sunset.

ii. Diversion to Alternate Airport

□ Pilots must consider most appropriate alternate airports, including services available, distance, ETE, and fuel consumption.

□ Pilots must contact FSS for NOTAMs, airport info, and advise of the new route, destination, and expected time of arrival.

□ Once safely on the ground, BF must be notified of the diversion and the appropriate course of action be determined.

iii. Mechanical Difficulties En Route

□ Mechanical difficulties must be reported immediately to BF, even if it delays your return. BF will help coordinate maintenance.

□ Pilots must remain on the ground until the issue(s) can be resolved.□ Aircraft must be found airworthy by an appropriate technician. In that

event, BF will communicate with the technician and re-release the aircraft to service for the returning flight.

□ BF will be responsible for returning the student pilot to BF should a mechanical malfunction keep the aircraft grounded for an extended period. BF will determine the means of transport.

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□ BF is not responsible for any delays, diversions and returning to BF due to weather.

□ Prior to any repair BF must authorize any maintenance in excess of $100. □ BF will reimburse the pilot for all approved maintenance except for

damage incurred due to pilot negligence.

iv. Cost Reimbursement

□ A pilot/student must have some form of monetary support (i.e. cash or credit cards) to purchase fuel, food and/or possible lodging.

□ BF will reimburse the pilot/student pilot for all fuel and oil purchased.□ BF will reimburse any approved mechanical repairs incurred on any flight

in accordance with the terms of the BF aircraft rental agreement and aircraft rental terms.

□ Unless approved prior, BF will not reimburse the pilot for lodging, ground transportation, food, travel cost relating to weather, landing fees, tie down fees, and/or hangar cost.

v. Airports

□ Airports intended for landing during student solo cross-country flights must be evaluated, approved, and endorsed by a BF instructor.

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H. Miscellaneous

i. Aerobatics

□ Aerobatic maneuvers and intentional spins are strictly prohibited without express consent of the Chief Instructor.

ii. Alcohol/Drugs

□ No BF student, renter, or instructor shall fly within 12 hours of consuming alcohol or while still influenced by alcohol in any way, including hang-overs.

□ No BF student, renter, or instructor shall fly while under the influence of any medicine effecting pilot performance.

□ No illegal drugs (specified by federal, state and local statutes) are to be carried on BF aircraft.

□ Any violation of these rules is grounds for complete and immediate dismissal from BF.

iii. Dress

□ Closed-toed shoes are required on the ramp and while flying BF aircraft.□ Dress must be appropriate for the weather. Remember, if you have a

forced landing you may not be rescued for several hours.□ Clothing should be professional; not revealing and/or displaying offensive

content.

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II.

Instructors

A. Getting Started

i. New hire checklist

□ Introductions/discussion with Chief Instructor regarding BF and hiring process

□ Ground & flight lesson (flight lesson may also double as aircraft checkout)□ Offer/conditions of employment□ Collect required documentation:

□ Driver’s License &Birth Certificate OR Valid Passport (TSA docs)□ Customer Information Form□ 1099 Tax Form□ Credit Card copy□ Accident Waiver, Assumption, and Release of Liability Form□ Equipment Usage and Agreement□ Medical copy□ Pilot’s & CFI Licenses□ Copies of last 3 pages of logbook

□ Aircraft Checkout Form□ CFI Insurance (optional)

□ TSA Awareness Training Certificate

□ Added to FSP scheduler & set up availability/work schedule□ Added to billing□ Added to GroupMe□ Added to Cessna Training Program□ Swag:

□ 2 uniform shirts□ 1 T-shirt□ 1 jacket ($45, or returned eventually)□ 1 hat/beanie□ (Additional uniform shirts are $15 each)

□ Credit card□ Apps login info (AcuRite, Amcrest View Pro, etc…)□ Keycode to lockboxes and doors□ Business cards ordered□ Orientation/review of BF Policies & Procedures

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□ Intro flight training

ii. FSP1. Scheduling

□ Instructors set their own work schedule, and must set up the schedule to display their availability.

□ Instructors must be at the school when their schedule shows them as available. Otherwise, they need to modify their schedule to reflect their unavailability.

□ If you schedule an appointment for someone else, it is courteous to notify them when able, but it is required to notify them if the reservation is less than 24 hours away.

□ Cancelled reservations must be immediately deleted.□ The “Internal Comments” text field of each reservation may be used for

special notes and/or billing instructions.

2. Dispatching

□ Instructors are responsible for the correct dispatching of flight and ground instruction. However, instructors should train their students to dispatch independently and competently so that the instructor need only verify proper dispatching.

□ Each instructor’s schedule should be verified at the end of each day that all past reservations are now displayed in green.

3. Flight Tracking

□ Instructors may enroll students into flight tracking courses and assign themselves as that student’s instructor.

□ Each flight lesson must be appropriately debriefed, including appropriately documenting the flight.

4. Maintenance

□ In addition to the daily-posted maintenance brief, instructors should monitor the status of their reserved airplanes to verify or modify their schedule for the day.

□ Instructors are to list squawks on FSP, but should also inform an Assistant Chief Instructor of the squawk.

□ Instructors may ground an aircraft if they so determine, but must inform the Chief Instructor or Assistant Chief Instructor immediately.

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□ If an instructor grounds an aircraft, they must notify the group immediately on GroupMe.

iii. GroupMe

□ The primary objective of GroupMe is to strengthen BF’s safety culture. It is not required for all posts to relate directly to safety, but do not post comments or pictures that erode this purpose.

□ Please keep posts appropriate to their respective chat.□ Language and content of posts must be professional, unoffensive, and

uplifting.□ “Important Notifications” must be acknowledged by ‘liking’ the post.

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B. Dress/Uniforms

□ A button-down or polo uniform must be worn and buttoned while instructing and/or using BF aircraft.

□ Closed-toed shoes must be worn while instructing and/or using BF aircraft.

□ There are no specific grooming or hygiene restrictions; do your best to look and smell presentable. Individual issues may warrant individual remedies.

□ Do not alter BF-branded apparel.□ Dress must be appropriate for the season, and for a forced landing where

rescue may be delayed several hours.

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C. Disciplinary Action

□ All disciplinary conversations must happen with at least 3 people in the room.

□ Only the Chief Instructor, Assistant Chief Instructors, or program managers can issue reprimand.

□ Most reprimands will be a result of not following FAA regulations and/or BF SOPs, or demonstration of hazardous attitude(s).

□ Verbal reprimands do not go on record.□ Written reprimands do go on record and will be kept in the instructor’s

employee folder. They serve as a basis for employment termination.□ There is no minimum or maximum amount of written reprimands an

instructor might receive. Continued employment will be determined case-by-case, largely based on the instructor’s subsequent attitude and actions.

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D. Incident Reporting

□ Any occurrence outside of normal operations, especially in which the aircraft may have possibly received any damage, must be reported.

□ Incidents and accidents must be reported to the Assistant Chief Instructor, or Chief Instructor immediately.

□ NTSB 830 procedures must always be adhered to.□ Any airplane involved in an incident or accident must be grounded until it

can be examined and returned to service by a mechanic.□ Do not speak to the media regarding any incident or accident, even if it

was not affiliated with Bountiful Flight, without the Chief Instructor’s express permission.

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E. Intro Flights

□ Introductory flight students will first check-in with the front desk to sign a liability waiver.

□ Weight and balance calculations must be performed, found within airplane limits, and documented prior to each introductory flight.

□ Introductory flights may be conducted in winds up to 25 knots, at the instructor’s discretion.

□ Introductory flights will only be conducted in VFR or MVFR conditions.□ Photos are highly encoutoweled during introductory flights.□ Instructors will be paid _____________□ Introductory flights that are ½ hour long must follow the prescribed paths

and altitudes. Any deviations must be approved by the Chief Instructor or an Assistant Chief Instructor.

□ Introductory flights that are 1 hour long may fly at the customer’s preference, within the bounds of the FARs and BF’s SOPs.

□ Up to 1 hour of a single introductory flight may be logged as instruction prior to obtaining TSA documentation, but must be the only such entry; there is no second introductory flight.

□ Upon completion, each introductory flight is gifted one BF T-shirt by BF in exchange for a positive review on Google, Facebook, or Yelp.

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F. Ground and Flight Training

i. Limitations

□ All training flights shall be conducted in accordance with one of the appropriate lessons in the flight training syllabus.

□ Flight lessons should be completed in their assigned sequence, but may be rearranged at the instructor’s discretion up to the next stage check, (but not beyond).

□ Instructors must abide by the Student/Renter operating procedures and limitations.

□ Any flight that resembles Part 135 operations is strictly prohibited without the consent of both the Chief Instructor and the local FSDO.

ii. Pay

□ Instructors are not responsible for soliciting new students.□ Instructors are not responsible for collecting payments from students or

renters.□ Instructors will be paid the same hourly rate for both the ground and

flight training that they provide.□ Instructors new to BF will be paid $25/hr. until they have flown 100 hours

with BF, then $30/hr. thereafter.□ BF instructors may rent BF aircraft for a discount of $10/hr. off of the

published hourly rate.□ Donating time to students/renters is prohibited.□ Donating time to help fellow instructors pursue additional

ratings/certificates is encoutoweled, at the instructors discretion.

iii. Logging Training

□ Each flight lesson must be appropriately debriefed, including appropriately documenting the flight in the applicable flight tracking software.

□ Each flight lesson must be appropriately logged in the student/renter’s pilot logbook.

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□ Each ground lesson that will be reflected in an endorsement must be logged in the student/renter’s pilot logbook, (i.e. correcting a written exam to 100%).

iv. Student Solos

□ Initial student solo flights must be properly endorsed prior to flight.□ During supervised solo flights, instructors must establish communication

with their student on the hand-held radio prior to flight.□ All student solo flights must be briefed and debriefed in person with an

instructor.

v. Endorsements

□ All endorsements must follow FAR and AC 61-65G (or more current) guidelines.

□ Endorsement templates are available for BF instructors, and may be used at the instructor’s discretion.

□ Instructors are responsible for documenting and keeping record of the endorsements

vi. Current Experience

1. Requirements:

□ Instructors are not required to be landing current to carry students, but they are required to be landing current to carry other passengers while PIC.

□ Instructors must have recent experience with BF to be considered current with BF operations and allowed to instruct and/or fly BF aircraft.

□ Instructors are considered current when they have either:- not missed 3 weekly safety meetings or more in a row, and/or- have received recurrency training.

2. Recurrency Training:

□ Recurrency training must be issued by the Chief Instructor or an Assistant Chief Instructor.

□ Recurrency training must include a thorough review of BF’s SOPs.

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□ The recurrency trainee must demonstrate proficiency with all FSP operations, including scheduling, dispatching, logging flight training, and checking aircraft maintenance status.

□ The recurrency trainee must demonstrate proficiency with the aircraft in which they intend to instruct/fly, at the trainer’s discretion.

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G. Stage Checks

□ All instructors may provide stage checks, so long as it is conducted according to the appropriate lesson.

□ Instructors may not provide stage checks for their own students.□ Each stage check within a rating should be accomplished by a different

instructor.□ Stage checks must only be arranged by instructors; not their students.□ As presented in the curriculum, each stage check must begin by verifying

proper completion of the student’s folder, TSA docs, training curriculum, FAR training requirements, and instructor endorsements.

□ Both students and their instructors need to be debriefed about the student’s stage check performance.

□ Not all students who go into a stage check will pass. When this happens, counsel the student and instructor of deficiencies, and they can schedule another stage check with either the same or a different instructor.

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H. Checkrides

□ Checkrides must be arranged with an examiner by the instructor; not the student.

□ Prior to a checkride, verify with your student that they know what to expect and what to bring.

□ Instructors must be present at the beginning of each checkride to support their student and satisfy any requests of the examiner.

□ It is helpful to ensure student and examiner comfort during checkrides by tidying the room, having computers ready, and providing snacks and water.

□ Take examiner feedback seriously. If you disagree with an examiner’s decisions, ask questions, but do not argue with an examiner. Afterward, counsel with an Assistant Chief Instructor for direction.

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I. Assistant Chiefs

i. New Hire Training

Assistant Chief is the employment level at which the role begins to be considered “administrative”. Assistant Chief duties include, (but are not limited to):

□ Assistants should be part of the hiring process, including coordinating and conducting employee interviews and contributing to hiring decisions.

□ New hires must sit down and receive a thorough walk-through of BF’s SOPs, and demonstrate an understanding thereof throughout.

□ New hires should be oriented to FSP by office staff, but will likely require additional training therein, including how to properly log flight training.

□ New hires need appropriate aircraft checkouts, which can be performed by any instructor, but should be coordinated and verified by an Assistant Chief Instructor.

□ New hires must be oriented to BF apps and their respective etiquette, including GroupMe, Acurite, AmcrestView Pro, and other applicable apps.

□The “New Hire Checklist” should be completed by office staff and located in the employee’s folder. Assistants should verify that the list has been completed.

ii. Weekly Safety Meeting

□ Assistant Chief Instructors are to lead the weekly staff meeting with little or no commentary from other administrative personnel.

□ The content of weekly safety meetings must not detract from their primary focus: to strengthen and enhance BF’s safety culture.

□ Safety meetings should last one hour or less, and must begin and end with safety items.

□ Recommended agenda:1. Safety Concerns (:05)2. Compliments/Complaints/Awards(:05)3. Maintenance Issues (:05)4. Announcements (:10)5. Lesson (:15) (determined and delivered by the instructors)6. NTSB Report (:10)

iii. Mock checkrides

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□ Mock checkrides can only be performed by designated instructors, including the Assistant Chiefs.

□ Mock checkrides must be arranged by the instructor; not the student.□ Assistant Chiefs may not perform their own student’s mock checkrides.□ One of the primary objectives of the mock checkride is to verify the

proper completion of training requirements, logged training, IACRA application, and instructor endorsements. If students are sent into a mock checkride without those items completed, then the lesson must be postponed.

□ The appropriate flight lesson must be adhered to for the respective mock checkride.

□ It is important to brief the student’s performance with both the student and their instructor.

□ Not all students will pass the mock checkride. In this event, identify the deficiencies to the student and the instructor, and express that you can not at that time recommend the student for a checkride.

□ Students who do not pass a mock checkride must repeat some or all of the lesson, at the instructor’s discretion.

iv. Accident/Incident Reporting

□ NTSB 830 procedures must be strictly adhered to.□ Any and all incidents and accidents must be reported immediately to Chief

Instructor and the Airport Manager□ Aircraft involved in any incident or accident must be grounded

immediately until a mechanic inspects it and returns it service.□ Do not speak to the press about an incident or accident, even if it was

unrelated to BF aircraft.□ Ensure that the student and/or instructor involved completes BF’s

Incident/Accident Report.

v. Disciplinary Actions

□ All disciplinary actions must have at least 2 administrative personnel present during issuance.

□ Verbal reprimand may be issued at the Assistant Chief’s discretion.□ Any student and/or instructor action that may warrant written reprimand

must be reported and discussed with the Chief Instructor prior to the issuance of the written reprimand. This includes, but is not limited to:- not adhering to FARs

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- display of any hazardous attitude(s)- acting contrary to BF SOPs- not adhering to airport operations- damaging BF aircraft in any way

□ There is no minimum amount of written reprimand that must be issued prior to termination of employment.

□ There is no maximum amount of written reprimand that may be received to automatically terminate employment.

□ The decision to terminate employment must be at the discretion of the Chief Instructor, only after thorough consultation with involved parties, the Assistant Chief(s), Program Director, and possibly BF’s owner.

□ Termination of employment must be justified with appropriate documentation, including written reprimand.

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III.

Staff

A. Reception

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B. Detailing

i. Getting Started

□ Check the schedule before coming in to ensure that there are planes on the ground to clean.

□ Try to fill the gaps between flights to get your work done. □ If you are unable to complete a cleaning due to a flight beginning, make

sure to finish another time.□ Unless otherwise needed, airplanes should be detailed once a week

during the warmer months. □ Make sure you aren’t focusing on only a couple of airplanes; they all need

attention.□ During cold weather there aren’t usually bugs, but please keep up on the

bellies and interiors. They should only need a full cleaning every 2-4 weeks.

□ Check the accountability sheets when you come in and make sure you aren’t cleaning one airplane when there is another that needs more work.

□ The simulator is considered an aircraft and needs to be cleaned regularly.

ii. Supplies

Every time you go out to clean, grab these supplies:

□ clean microfiber towels with glass cleaner for the windscreen,□ towels with degreaser for the belly and engine cowling,□ bucket with soapy water and large brush for bugs,□ anti-bacterial wipes and duster for the interior,□ microfiber towel for bugs; (not windscreen or oil),□ paper towels for drying,□ sponge for dust,□ step ladder for top of wings, (if needed),□ creeper for degreasing bellies.

iii. Cleaning

1. Degreasing

□ Start by spraying degreaser all over the airplane. Check everywhere for oil before you start wiping down with microfiber towels.

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□ To save money, we can make our own degreaser. Mix in a spray bottle of one-half water and one-half vinegar, and a long squirt of dish soap.

□ Store-bought degreaser may be used as a last resort. Try not to use it unless necessary, as it is corrosive to the paint.

□ Spray any grease and use circular motions to remove with the towel. Repeat until all grease is removed.

2. Debugging

□ Use large brush to soak the entire leading edge to make bugs easier to remove. You can scrub a little bit to get the majority off.

□ After soaking the bugs, go over with a wet microfiber towel, (not the windscreen microfiber towel). To remove any remaining bugs.

□ Clean with caution around air inlets and/or instrumentation parts.□ Be sure to debug all of the airplane, including under the wings.□ The tops of the wings only need to be wiped down every other cleaning

session.

3. Fuselage

□ Be gentle when wiping down the fuselage (body) of the aircraft. The airplane is made of a thin sheet metal and can be easily damaged if a lot of pressure is applied.

□ A wet towel can be used to wipe down the fuselage, be wary of any oil before wiping down the entire fuselage.

4. Windscreens

□ Now that the rest of the aircraft is cleaned, the windscreens need to be cleaned thoroughly for good visibility from inside the cockpit.

□ Using a completely clean microfiber towel, (no oil or other contaminants), clean and wipe the windscreens the same way the air would flow over it. If wiped in any other direction you could cause scratches, and wind flow during flight will exaggerate the scratches.

□ Wipe until all bugs and streaks are gone. If there is any oil on the windscreen, wipe gently with a clean degreasing towel.

5. Interior

□ No liquids are allowed on the inside of the aircraft. Do not spray anything inside the aircraft near avionics.

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□ Use a slightly damp towel to wipe down the interior. Leather cleaning wipes or spray may be used for the seats.

□ Vacuuming can be a little difficult use extreme caution and only vacuum if absolutely needed. Once a month is a good time frame unless otherwise needed.

□ Use a clean, dry microfiber towel to wipe fingerprints and smudges off of screens.

6. Waxing

□ The aircraft must be waxed every 6 months, once before first snowfall, and again 6 months later.

□ Waxing is quite time consuming, you must give yourself 4-5 hours total to get an entire aircraft waxed when working alone, including cleaning, waxing, and polishing.

□ The aircraft must be completely clean prior to applying wax. Wax may permanently attach anything left on the airplane into the paint, including water spots.

□ Apply wax with applicator pads.□ Use circular motions and avoid any air inlets, static port, pitot tube,

windscreens, and antennae. Give 5-6 Inches of separation from these to avoid any accidents. If wax gets on anything stated above, inform a mechanic so it can be properly cleaned without risking pilot safety.

□ If any wax gets on the windscreen, remove it immediately. □ Wax must be completely dry before it can be polished off.□ Use circular motions with a clean microfiber towel to remove wax. Be very

careful not to leave any.

7. Dusting

□ Dirty rain or dust storms can cover the planes in dust. Removing it carelessly could ruin the paint and the windscreens.

□ If you have access to a hose, you can gently hose down the airplane and gently wipe it down with a microfiber towel.

□ If you can’t access a hose, wring a sponge out onto the airplane and gently wipe with a microfiber towel.

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WEIGHT & BALANCE FORM

Name:_________________________________ Instructor:_______________________________

Aircraft Type:___________________________ Aircraft Number:__________________________

Weight Arm Moment Max Gross Weight Actual WeightAircraft Useful Load SOLO or DUAL Flight?

Take Off Distance Landing DistancePilot & Front Pass CG Limits Forward Aft ActualMid Passengers Fuel Endurance @ 6000msl Stand. Temp.Rear Passengers Density AltitudeAft Bag #1 Multi: Single Engine Climb: Accelerate Stop Distance:Aft Bag #2 Departure Time: Return Time:Fuel (6 lbs/g) Route of Flight:

Total Within Weight? YES or NO Within CG? YES or NO

Instructor's Signature: ___________________________________________

SAFETY ASSESMENT QUESTIONAIR

1. Have you checked NOTAMS and TFR's today? yes no

2. Do you have the current and forecast weather? yes no

3. Have you completed the IMSAFE checklist? yes no

4. Have you completed the BF preflight checklist? yes no

5. Do you have enough fuel and fuel reserve for the intended flight? yes no

Customer Signature: ____________________________________________

AIRCRAFT CHECKOUT FORM

The aircraft checkout process is an evaluation of your piloting skills and your understanding of aircraft systems. You must demonstrate proficiency in aircraft operations, including: slow flight, recovering from a stall, emergency procedures, and 3 landings. Your instructor may have you add or repeat tasks. This form must be completed by you, then reviewed and signed by an authorized instructor before you act as PIC of a BF aircraft.

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Pilot Info

Name: _______________________________________________________ Date: _______________________

Certificate(s): ___________________________________ Medical Class/Expiration: _____________________

Most Recent Flight Review: ___________________ Category/Class Flight Time in past 60 Days: ____________

Do you meet FAA requirements to act as PIC of this aircraft while carrying passengers? Yes No

Do you meet FAA requirements to act as PIC of this aircraft while carrying passengers at night? Yes No

If applicable, do you have the required CFI endorsements to act as PIC of this aircraft? Yes No

Aircraft Info

Aircraft Make & Model: _________________________________________ Year: ______________________

Vr: __________ Vx: __________ Vy: __________ Vs: __________ Vso: __________

Vno: ________ Vne: _________ Vfe: _________ Va: __________ Vbg: _________

Normal Cruise Speed: __________ Final Approach to Land Speed: __________ Max Xwind: __________

What are the dispatch procedures? ____________________________________________________________

How often should you check the status sheet? ___________________________________________________

Systems

Describe the engine: ____________________________________________________ Horsepower? _________

Is the propeller fixed pitch, or constant speed? ___________________________________________________

Is there an alternate pitot/static air source? __________ When should it be used? _______________________

Describe the electrical system: _________________________________________________________________

Describe the induction system: ________________________________________________________________

If applicable, when should carb heat be used? ____________________________________________________

What type of fuel does the airplane use? ___________ How much? __________ How many sumps? ________

What type of oil does the airplane take? ___________ How many quarts should it operate with? ___________

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If applicable, what is the manual gear extension procedure? _________________________________________

Malfunction/Emergency Operations

How would you detect and respond to an alternator failure? __________________________________________________________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________

What are the engine failure procedures for this airplane? ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Where would you land if you had an engine failure while turning crosswind? ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What are the procedures for an electrical fire? ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

How would you report an accident, incident, or squawk to BF ? ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Flight and Other Procedures Training

□ Weight and Balance Form (to be attached to this checkout form)

□ Key Box Codes

□ Dispatch Procedures

□ Checklist Usage (including preflight, ground, and flight operations)

□ Airport Operations (including frequencies, taxi, run-up, and traffic pattern)

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□ Best Engine Out Landing Areas

□ Local and En Route Procedures

□ In Flight Emergencies (at the discretion of the CFI)

□ Fueling and Fuel Receipts

□ Shutdown, Tow-bar Usage, and Post-flight

□ Logging the Flight (for both pilot’s and BF ’s records)

I have read, understand, and will adhere to BF ’s standard operating procedures and policies.

Pilot Signature: ___________________________________________________ Date: ________________________

The above named pilot has satisfactorily completed the aircraft checkout for this make/model.

CFI Signature: ____________________________________________________ Date: ________________________

Please return this page to BF after signing below. This acknowledgment will be kept in your folder.

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I certify that I have read and understand the BF Standard Operating Procedures and agree to comply with them.

_____________________________________________________________Name (Print)

_____________________________________________________________Signature

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I certify that I have read and understand the BF Standard Operating Procedures and agree to comply with them.

_____________________________________________________________Name (Print)

_____________________________________________________________Signature