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Committed to reducing financial crime GLOBAL PRODUCTS BUSINESS HOTSCAN FRAUD INVESTIGATION CASE STUDY Our client is a not-for-profit organisation concerned with the prevention of fraud and funded entirely by subscription. Their objective is to exchange information on fraud on a non-competitive basis. Members are drawn primarily from the UK financial services industry, but also from telecommunications, insurance and other sectors. The system used by our client, had remained basically the same for 15 years but the organisation had grown in size with millions of fraud matches a year compared to a few thousand in the early years. The environment had also changed with new delivery channels distancing customers from their financial service providers and making fraud more possible. At the same time there were competitive pressures from members to offer services to their customers 24 hours a day, 7 days a week and for increased speed of approval. OUR SOLUTION Logica was commissioned to deliver a new system to allow members to file fraud warnings over the Internet and for participating agencies to receive data from the central system rather than indirectly from each other. Where fraud has been committed, the members can record warnings against the details on the database. Participating agencies receive the warnings and can notify their clients. Besides holding all information on each fraud, the fraud investigation system identifies links with other fraud cases such as shared addresses, common aliases and potential fraud rings. It also highlights the level of enquiry from other members on a case or address. THE RESULT Information on all fraud cases is available 365 days a year and details are not held back by a member’s unavailability. The system supports rapid decisions on whether a match is relevant and enables members to manage resources more effectively. Where quick decisions need to be made, they can be. Where more time needs to be taken, the available data is grouped together for efficient review by fraud specialists. BANKER TECHNOLOGY AWARDS The Fraud Investigation system developed by Logica for our client, was highly commended in The

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Page 1: Fraud Investigation Case study

Committed to reducingfinancial crime

GLOBAL PRODUCTS BUSINESS

HOTSCAN

FRAUD INVESTIGATION CASE STUDY

Our client is a not-for-profit organisation concerned with the prevention of fraud and funded entirelyby subscription. Their objective is to exchange information on fraud on a non-competitive basis.Members are drawn primarily from the UK financial services industry, but also fromtelecommunications, insurance and other sectors.

The system used by our client, had remained basically the same for 15 years but the organisationhad grown in size with millions of fraud matches a year compared to a few thousand in the earlyyears.

The environment had also changed with new delivery channels distancing customers from theirfinancial service providers and making fraud more possible. At the same time there werecompetitive pressures from members to offer services to their customers 24 hours a day, 7 days aweek and for increased speed of approval.

OUR SOLUTION

Logica was commissioned to deliver a new system to allow members to file fraud warnings over theInternet and for participating agencies to receive data from the central system rather than indirectlyfrom each other.

Where fraud has been committed, the members can record warnings against the details on thedatabase. Participating agencies receive the warnings and can notify their clients.Besides holding all information on each fraud, the fraud investigation system identifies links withother fraud cases such as shared addresses, common aliases and potential fraud rings. It alsohighlights the level of enquiry from other members on a case or address.

THE RESULT

Information on all fraud cases is available 365 days a year and details are not held back by amember’s unavailability. The system supports rapid decisions on whether a match is relevant andenables members to manage resources more effectively. Where quick decisions need to be made,they can be. Where more time needs to be taken, the available data is grouped together for efficientreview by fraud specialists.

BANKER TECHNOLOGY AWARDS

The Fraud Investigation system developed by Logica for our client, was highly commended in The

Banker Technology Awards, Fraud Prevention Solution category. The award reflected the greatstrides that the fraud investigation system and our client’s initiative had taken in helping preventfraud in the UK.

WHY LOGICA?

We take financial crime seriously at Logica. That is why we created HotScan our automatedtransaction filtering and scanning software. HotScan scrutinises domestic and cross-bordertransactions in real-time and alerts the institution to matches against watch lists.

By providing online enquiry and batch filtering of names, addresses and other biographical details,HotScan also supports you with account opening and Know Your Customer procedures meaningyou can carry out risk assessments against terrorist lists, sanctioned entities and politically exposedpeople.

And its innovative technology, Intelligent Self Learning (ISL), can actively reduce false positives by upto 50%.

With over 20 years’ experience in delivering financial crime solutions we are unrivalled when itcomes to improving cost-efficiencies. And with over 500 compliance and security experts globallyand a deep understanding of the complex regulatory landscape, we are currently supportingorganisations including commercial banks, central banks and corporate around the world to fightfinancial crime.

For more information please contact us at: [email protected].

Page 2: Fraud Investigation Case study

www.logica.com

Logica Global Products BusinessKings Place90 York WayLondon, N1 9AGT: +44 (0)207 954 1400E: [email protected]

FRAUD INVESTIGATION CASE STUDY

Our client is a not-for-profit organisation concerned with the prevention of fraud and funded entirelyby subscription. Their objective is to exchange information on fraud on a non-competitive basis.Members are drawn primarily from the UK financial services industry, but also fromtelecommunications, insurance and other sectors.

The system used by our client, had remained basically the same for 15 years but the organisationhad grown in size with millions of fraud matches a year compared to a few thousand in the earlyyears.

The environment had also changed with new delivery channels distancing customers from theirfinancial service providers and making fraud more possible. At the same time there werecompetitive pressures from members to offer services to their customers 24 hours a day, 7 days aweek and for increased speed of approval.

OUR SOLUTION

Logica was commissioned to deliver a new system to allow members to file fraud warnings over theInternet and for participating agencies to receive data from the central system rather than indirectlyfrom each other.

Where fraud has been committed, the members can record warnings against the details on thedatabase. Participating agencies receive the warnings and can notify their clients.Besides holding all information on each fraud, the fraud investigation system identifies links withother fraud cases such as shared addresses, common aliases and potential fraud rings. It alsohighlights the level of enquiry from other members on a case or address.

THE RESULT

Information on all fraud cases is available 365 days a year and details are not held back by amember’s unavailability. The system supports rapid decisions on whether a match is relevant andenables members to manage resources more effectively. Where quick decisions need to be made,they can be. Where more time needs to be taken, the available data is grouped together for efficientreview by fraud specialists.

BANKER TECHNOLOGY AWARDS

The Fraud Investigation system developed by Logica for our client, was highly commended in The

Banker Technology Awards, Fraud Prevention Solution category. The award reflected the greatstrides that the fraud investigation system and our client’s initiative had taken in helping preventfraud in the UK.

WHY LOGICA?

We take financial crime seriously at Logica. That is why we created HotScan our automatedtransaction filtering and scanning software. HotScan scrutinises domestic and cross-bordertransactions in real-time and alerts the institution to matches against watch lists.

By providing online enquiry and batch filtering of names, addresses and other biographical details,HotScan also supports you with account opening and Know Your Customer procedures meaningyou can carry out risk assessments against terrorist lists, sanctioned entities and politically exposedpeople.

And its innovative technology, Intelligent Self Learning (ISL), can actively reduce false positives by upto 50%.

With over 20 years’ experience in delivering financial crime solutions we are unrivalled when itcomes to improving cost-efficiencies. And with over 500 compliance and security experts globallyand a deep understanding of the complex regulatory landscape, we are currently supportingorganisations including commercial banks, central banks and corporate around the world to fightfinancial crime.

For more information please contact us at: [email protected].

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Logica is a business and technology service company, employing 39,000 people.It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largestbusinesses.Logica creates value for clients by successfully integrating people, business and technology.It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs.Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG).More information is available at www.logica.com. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AUSTRALIA / BELGIUM / BRAZIL / CANADA / CZECH REPUBLIC / DENMARK / EGYPT / ESTONIA / FINLAND / FRANCEGERMANY / HONG KONG / HUNGARY / INDIA / INDONESIA / KUWAIT / LUXEMBOURG / MALAYSIA / MOROCCO /NETHERLANDS / NORWAY / PHILIPPINES / POLAND / PORTUGAL / RUSSIA / SAUDI ARABIA / SINGAPORE / SLOVAKIASPAIN / SWEDEN / SWITZERLAND / TAIWAN / UKRAINE / UNITED ARAB EMIRATES / UK / USA