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FRAUD

FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

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Page 1: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

FRAUD

Page 2: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Presenters

Linda Giovannone, CIA, CGAP

Bernard J. McHugh, CPA, CISA

Roslyn Watrobski, CFE, CIA, CGAP

Page 3: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Why are we here?

Page 4: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Large, quick influx of cash

Pressure to see results, spend money quickly

Additional strain on shrinking resources

How Does ARRA Increase the Risk of Fraud?

Page 5: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

How does Fraud Happen?

Motive

Opportunity Rationalization

Motive

Opportunity

Rationalization

Page 6: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Red Flags

A warning or sense that something isn’t right

Should lead you to take a closer look at the transaction

Page 7: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Personal Flags

Weak ethics Wheeler-dealer personality Lack of stability Strong desire to beat the system Significant behavior changes Inadequate income for lifestyle

Page 8: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Personal Flags

Highly material personal values Success equated with $ Highly self-centered Conspicuous consumers Careless with facts Hostile Exempt from accountability

Page 9: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Personal Flags

Demand loyalty Have few real friends Inconsistent, vague or implausible

responses Schmoozer Employee has outside business

Page 10: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Motive Flags

High debt Significant financial losses Excessive alcohol, drugs or gambling Extramarital affair Perceived organizational inequities Job frustration or resentment

Page 11: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Motive Flags

Peer group pressures Fear loss of status Single parent College tuition Sick family member

Page 12: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Opportunity Flags

Familiarity with operations Ability to override controls No periodic rotation of key employees No uniform personnel policies

Page 13: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Opportunity Flags

Not independently verifying delivery or pricing

Lack of segregation of responsibilities

Organizations with no fraud training program

Dishonest or dominant management

Page 14: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Opportunity Flags

Management does not emphasize the role of strong internal controls

Management does not prosecute or punish fraud perpetrators

Lack of independence of the Internal Audit function

Operating in crisis mode

Page 15: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Opportunity Flags

Close association with vendors Vendor invoice going anywhere

other than accounts payable No documents to support invoices Not independently verifying delivery

or pricing

Page 16: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Rationalization Flags

They owe me I’m overworked I do the work of two people They’ll never miss it I’ll just borrow it; I’ll pay it back I’m not really hurting anyone Everyone is a little dishonest

Page 17: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Source: Open Book New York

NYS ARRA Funding

Page 18: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Source: Open Book New York

Approved ARRA Funding

Amount Approved for State Spending

Payments and Contract Commitments

Available for Future Spending

$13.3 billion $10 billion $3.4 billion

Page 19: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Source: 2008 Report to the Nation on Occupational Fraud & Abuse

7% or $1.45 billion

How Much Could Be Lost?

Page 20: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Source: 2008 Report to the Nation on Occupational Fraud & Abuse

A study conducted by the Association of Certified Fraud Examiners (ACFE) consisting of 959 cases of occupational fraud found the typical fraud continued for two years before being detected.

How Long Does Fraud Go Undetected?

Page 21: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Professional Skepticism

An attitude that includes a questioning mind and critical assessment of information. 

Page 22: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Questioning Mind

Why? Does this make sense? How do I know it’s so?

Show me! How can I verify it?

Page 23: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP
Page 24: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Questions With Answers

Instead of:“Did you work for 40 hours on this

particular project?”

Try:“What did you work on last week?”

Then:“How long did it take?”

Page 25: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Fraud Detection

Page 26: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Source: 2008 Report to the Nation on Occupational Fraud & Abuse

Fraud Detected By:

Page 27: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Source: 2008 Report to the Nation on Occupational Fraud & Abuse

Source of Tips

Page 28: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Cost Effective Tool

Page 29: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP
Page 30: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

Inadequate, copied or apparently altered documents

Homemade or handwritten invoices and/or receipts

Similar or same invoice template used by multiple vendors

Page 31: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

PO Box, suite number, mail drop address

Multiple addresses for a single vendor

No phone number or fake phone number

Page 32: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

No TIN

Unknown company name

Company name includes initials or personal name

Page 33: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

No letterhead

Misspellings on document

Vague information

Missing documents or no supporting documentation

Page 34: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

Large dollar payments made with cash

Higher than usual quantities ordered

Unusual items ordered

Unexplained items on reconciliations

Page 35: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags Sequential, inconsistent, or repeated invoice

numbers

Invoice figures do not add up

Recurring identical amounts from same vendor

Page 36: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

Round amounts or amounts under approval levels

Increased amounts to vendor for no apparent reason

Page 37: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

Invoices for desirable/portable items (e.g., laptops, cameras, cell phones)

Invoices for items you might find in your home (e.g., table, couch, carpet, air conditioner, microwave, tools)

Page 38: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

Invoice dates fall outside contract period or spending period

Items purchased that were not contained in the approved budget

Budget modifications made after the work was performed

Page 39: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Document Flags

Invoices are not folded

Invoices have white-out

Invoices are not invoices (estimates)

Page 40: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Contracting Flags

Restrictive or vague specifications

Low number of bidders

Regular bidders do not bid

Same vendor(s) repeatedly winning bids

Page 41: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Contracting Flags

Bids from vendors not on an approved vendor list

Bids/quotes received from the same fax number around the same time

Similar letterheads of bidders

Large difference in bid amounts

Page 42: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Contracting Flags

Unreasonable bid amounts (low and high)

Bid amounts slightly below approval levels

Unable to confirm bids with losing vendors

Separate bids for labor and materials

Page 43: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Contracting Flags

Lowest bidder does not receive award

Lack of vendor contact information on bids

Bidder’s signature is the company name, not an individual

Unusual condition of bid document (e.g., cuts, rips, white out)

Page 44: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Conflict of Interest Flags

Relationships between vendor and agency staff Vendor’s address or identification number

matches employee’s personal information

Relationships among vendors

Page 45: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Bribes and Kickbacks Flags

Unjustified favoritism of a certain vendor

Unexplained increase in wealth of employee

Close socialization with or acceptance of inappropriate gifts from a vendor

Page 46: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Why don’t people report their suspicions?

Page 47: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Encourage Fraud Reporting

Conduct anti-fraud training to educate employees on how to recognize and report illegal conduct

Maintain open lines of communication among employees and management to bring questionable conduct to light before it develops into outright illegal activity

Impress upon employees that fraud acts will not be tolerated

Page 48: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

What If You Suspect Fraud?

Supervisor Internal Auditor State Comptroller

(888)OSC-4555

State Inspector General (800)DO-RIGHT

Page 49: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Report Detailed Information

Describe the alleged wrongdoing Identify when the alleged wrongdoing

started and if it’s still occurring Identify who may be involved Identify other potential witnesses or victims

Page 50: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Report Detailed Information

Identify who you may have already notified (i.e., supervisor or other agency/personnel or law enforcement)

Describe what evidence is available and where it can be found

Identify what laws or agency regulations have been violated, if known

Page 51: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

Why are we here?

Page 52: FRAUD. Presenters Linda Giovannone, CIA, CGAP Bernard J. McHugh, CPA, CISA Roslyn Watrobski, CFE, CIA, CGAP

QUESTIONS