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From Service Provider to Strategic Partner MICHELLE CASEY AND KEVIN KAUTZKY October 3, 2016 1 Pacific Northwest National Laboratory @MicheleCasey10 @KevinKautzky #RaganMSFT PNNL-SA-121071

From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

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Page 1: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

From Service Provider

to Strategic Partner

MICHELLE CASEY AND KEVIN KAUTZKY

October 3, 2016 1

Pacific Northwest National Laboratory

@MicheleCasey10 @KevinKautzky #RaganMSFT

PNNL-SA-121071

Page 2: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Kevin Kautzky

Communications Group Manager

Energy & Environment

@KevinKautzky

Michele Casey

Communications Group Manager

Internal Communications

@MicheleCasey10

Page 3: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 4: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

One of 17 U.S. Dept. of Energy National Labs

Page 5: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

September

11

2001

Page 6: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Se

cu

rity

19 terrorists hijacked 4

airliners, crashing into

the World Trade Centers,

the Pentagon, and a field

in rural Pennsylvania.

Page 7: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Se

cu

rity

This single act of

terror killed thousands

of innocent men,

women, and children.

Page 8: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Ea

rth

86% of the world’s

energy supply

comes from burning

fossil fuels.

Page 9: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Ea

rth

The estimated number

of people killed from

adverse air quality is -Over 50,000 in the U.S.

-In India -- over 527,000.

-In China -- over 656,000.

Every year.

Page 10: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

In 2003, a failure of

the electrical grid left

50 million people

without electricity –

and vulnerable…

En

erg

y

Page 11: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Water systems became

contaminated,

businesses shut down,

air travel was halted,

gas stations were

inoperable, and people

were trapped in

elevators and subways.

En

erg

y

Page 12: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

PNNL is dedicated to

preventing

Acts of

Terrorism

Environmental

Catastrophes

Industrial

Disruptions

Page 13: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

From Service Provider

to Strategic Partner

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 14: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 15: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 16: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 17: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 18: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Building the

Dream Team

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 19: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

INSIDE[ ]

Page 20: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Outside

Page 21: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

REWARDMotivating your employees both

Financially and non-financially““

Page 22: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Move out the

Negative Wizards

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 23: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 24: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 25: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 26: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Systems Engineering BuildingAugust 19, 2015

SEB dedication included Industry Roundtable on grid challenge

opportunities with:

Elizabeth Sherwood-Randall, DOE Deputy Secretary

Michael Pesin, OE Deputy Assistant Secretary

U.S. Rep. Dan Newhouse

Wash. Sen. Sharon Brown

Elliot Mainzer, BPA

Angela Becker-Dippmann, U.S. Senate Committee on Energy

& Natural Resources, staff director

Josephine Eckert, U.S. Senator Murray staff

Philip Jones, Wash. Utility Commission

Brian Young, Wash. Dept. Commerce

Brad Sawatzke, Energy Northwest

Bob Hammond, City of Richland

Dr. David Sun, Alstom Grid

Dr. Anjan Bose, WSU

Dr. Daniel Kirschen, UW

U.S. Sen. Patty Murray and

U.S. Rep. Dan Newhouse

U.S. DOE Deputy Secretary Elizabeth

Sherwood-Randall with EED electrical

engineer Ebony Mayhorn

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 27: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

High-level visits to PNNL

Washington State Governor Jay Inslee, May 3, 2016

Systems Engineering Building tour and research overview

Clean Energy Fund discussion

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 28: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 29: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 30: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Organizational Assessment

Align to Business Needs

Sponsorship

Inside Out -Capability

development Outside In - Every

hire a strategic hire

Reward and incent the behavior you want

Pay for performance Promote performance

as aggressively as you can

Move out negative wizards

YO

UR

JO

UR

NE

Y Meet partners where

they are , but… Talk the language of

business Paint the future

‘Great’ –

Build measurement into everything Show the totality of what you do Continually raise the bar

@MicheleCasey10 @KevinKautzky #RaganMSFT

Page 31: From Service Provider to Strategic Partner€¦ · Reward and incent the behavior you want Pay for performance Promote performance as aggressively as you can Move out negative NEY

Let’s keep talking!

@MicheleCasey10 @KevinKautzky #RaganMSFT