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AGENDA ITEM 2C November 152011
Action
MEMORANDUM
November 102011
TO County Council
FROM Susan J Farag Legislative Analyst t4f SUBJECT Action Executive Regulation No 15-11 Maximum Rates for Motor Vehicle
Towingfrom Private Property
COMMITTEE RECOMMENDATION
The Public Safety Committee met to discuss the proposed towing rate increase on November 3 2011 The Committee unanimously recommended approval of the change which increases storage fees by $10 in all vehicle weight categories
The County Executives transmittal memorandum is on copy 1 and a fiscal impact statement is on copy 2 The one public comment received is attached on copy 3-4 A clean copy ofthe proposed regulation as submitted by the County Executive is included on copy 5-10 the bracketed and underlined copy is included on copy 11-16 Information gathered from other local jurisdictions on their towing rates is also attached on 17-24 A draft resolution is attached at copy 25
BACKGROUND
Trespass towing rates were last raised in 2008 At that time the County Executive provided for an overall rate increase of approximately 12 The rate change resulted in an increase in the average cost of a trespass tow from $127 to $142 The Office of Consumer Protection reviewed the rates again in 2010 At that time the Executive did not propose any rate changes to the rates enacted in 2008
PROPOSED CHANGES
In response to a request from Council Vice President Berliner OCP conducted an expedited towing rate review this year Based on the expedited review OCP recommended that the Executive increase storage charges by $1000 for the first 24 hours across all three weight classes This change would increase the average trespass towing cost from $142 to $152 per tow an increase of approximately 7 The following chart illustrates average towing costs in surrounding jurisdictions
Jurisdiction Hookup Mileage Storage Other Fees Total
bull Montgomery $100 $32 (S miles $4mile) $20 $152
Fairfax $50 $0 $25 $15 if picked up after nonnal business hours
$75 - $90
Arlington $115 $0 $0 $115
Alexandria $75 $0 $0 $10 if picked up between 7 pm and Sam
$75 - $S5
Falls Church $100 $0 $0 $100
Howard $125 $0 $1250 $15 additional if dolly or flatbed used
$13750
Prince Georges City of Frederick
$175 $200
$0 $0
$0 $0
I $175 $200
With or without the proposed changes to storage fees an average trespass towing rate in Montgomery County is higher than an average towing rate in Fairfax Arlington Alexandria Howard County and Falls Church It is lower than Prince Georges County and the City of Frederick
The fiscal impact statement submitted by the Office of Management and Budget indicates that there is no fiscal impact on the County however there would be an economic impact of increased revenues to towing service companies (copy 2) Based on an estimated 34536 trespass tows per year towing companies could gain $345360 in additional revenues
FFaragPacketsCouncilAction - Towing Regulations 201 ldoc
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064955
OFFICE OF THE COUNTY EXECUTIVE ROCKVILLE MARYLAND 20850
Isiah Leggett MEMORANDUM County Executive
October 42011 I
l1 TO Valerie Ervin President rft~d2
Montgomery County Council _ ta 011~) cO
FROM lsiah Leggett County Executive --p~~ SUBJECT Executive Regulation 15-11
Maximum Rates for Motor Vehicle Towing From Private Property
The purpose of this memo is to transmit Executive Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property to the County Council This regulation is being promulgated by the Office of Consumer Protection under Method 2 of Section 2a-15 of the Montgomery County Code The Executive Regulation was advertised in the August 12011 Montgomery County Register The Office of Consumer Protection received one comment which is attached No changes were made due to the comment received
Section 30C-2 of the Montgomery County Code directs us to set fair and reasonable maximum rates for the acts involved in trespass towing Given the current economic factors such as the limited availability vehicle storage lots in the County and the costs ofleasing and insuring such property it is necessary in the public interest to increase these fees through this regulation The change raises the storage fee for the first 24 hours of storage across all three weight classes of vehicles by $1000 The chart below shows the fee changes
i
Vehicle Weight Class
I 8000 Ibs or less GVWR
Old Regulation I First 24 Hours Storage 1$10
New Regulation I First 24Hours Storage bull $20
i 8001 to 20000 lbs GVWR lOver 20000 Ibs
1$15 1$30
$25 $40
If you have any questions or would like additional information please feel free to contact Mr Eric Friedman Director Office of Consumer Protection at 240-777shy3719
ILsh
Attacrment
montgomerycountymd gov1311 240-773-3556 TTY
MEMORANDUM
June 28 2011
TO Joseph F Beach Director Office of Management and Budget
VIA
VIA
FROM Melissa King Management and Budget Specialist OMB
SUBJECT Executive Regulation 1 Maximum Rates for Motor Vehicle Towing From Private Property
REGULATION SUMMARY
The change raises the storage fee for the first 24 hours of storage across all three weight classes of vehicles by $1000 The chart below shows the fee changes
Vehicle Weight Class Old Regulation - 1st 24 hrs New Regulation _1st 24 hrs Storage Storage
8000 lbs or less GVWR $10 $20 8001 to 20000 lbs GVWR $15 $25 Over 20000 lbs $30 $40
FISCAL SlJ1YIJYIARY
The Office of Consumer Protection revised the executive regulation and reported there is no fiscal impact to the County because the towing service would charge the towing fees directly to the vehicle ovmers However there would be an economic impact of increased revenues to towing service companies Based on an estimated 34536 trespass tows per year additional revenues to tow companies are estimated at $34536000
Marsha Carter of the Office of Consumer Protection and Mike Coveyou of the Department of Finance contributed to and concurred with this analysis
jfbrdn
cc Kathleen Boucher Assistant Chief Administrative Officer Eric Friedman OCP Marsha Carter OCP John Cuff OMB Mike Coveyou FIN
Ol1B REVIEW
L (~Fiscal Impact Statement approved ~ t----fJ ~7~=-~--=T------------------------(WOIVIB Director
Fiscal Impact Statement not approved Ol1B will contact department to remedy -a
AuthoriZed ToWing
9501 Georuin Avenoe
Silver Spring Mil 20910 08272011
Re 30-C Changes
Dear Mr Numbers
Thank you fOl the notificiltion r~arding proposecl changes to Regulation 30-lt
I nlve severaJ conosrns ~tld questions that pertain to this lew First of which Is tha Initial price structure ota private property or trespass tow Aft~r exploration ohhe surrouqding C(JlJnties rate schedules Montgomery County faJ1s tar short of the average Some Munf6patities charge as much as Ave Hundted Dollars Most are Ii fixed f~e- for the tow mneaie tOo storage facility and fir3t day storage ihis option rnal(es comp~eta sen$e in mil nywaY$ As YOLI we know IOU office dears with mileage and storage complaints on i3 dally basis Afbred price wltluld liiHow you office to pursue addition complaints in a timely fashlcm
Prince Georges County has transitioned to the fixed prhe schedult with mucn suocess_ The prtce for os privatEi property tow Is $ 17500 irdlldlng the tow mileage and first day storage I think a fixed prite would alleviate many concerns and compralnts
I operate towIng companies in three countlas My costs jn Montg()m~ry County are three tim~s higher than the other neighboring counties The main cost djfference is avaUableapproved storage ~pace Very little space is available in thiS county and prices are at a premIum The (leed for a more competitive rate is impernilfe
The second ltem ls an extreme safety concem The rnquir~ment ofthlti driver t() call the police to report the Impound PRiOR to leaving the property is hot only dangerous to OUI drivers and equipmentbut ~Iso the citizens On many many occasions 1have welted as long as f1~e ml~utes fur a live QP~ratQrto take the necessary information On one oc~aslQn my equipmentw2$ Qamagd by an angry dtizen To make matters worse it was not his carl He went to jaili i picked gja~i out of my face and lost a night of work and $410)O for a new wndow While I understand the impQrtance of tTmely reporting of the tow this is the only couotythat rlt=quires reporting prior to ledvingthe location or the tow A qUIck Google search wi provide you wJth all the supporting evIdence needed to SLrpportthe danger 1nvolved During the recent earthquake I did not have cell serlfice for 25-30 minutee-s I cc)uld hva been lied In my humble Oopinion Montgomery County is leaving itself wide open for a awSuit
The sign requIrements in our courrty ara beyond inadampquate A 12 X 18 sign is nowhere near large enough to notify a citIzen of parking infractions A sign 18 x ~4 is the preferred slle 11 you put the two side by sIde the dTffereme is amnfng Inducie(fon the signs should be the cost of the tQW the address of til storage facility and should cOl1tair1 reflective material to notify cltlzens in low fightJ or dark ccndltfCiS This shoud be a mandccry
Trespars towing not requiring a slgllature should begin In the 11pm hour MostCOIJ ntfes start between g pm and 11 pm You will not find another county that starts after mlclnight let Olio rt~2 ClmJ This is far from reasonable
The final topic much like tne sign topic will not be a popular one wfth other towing cDmpanie~ Afl towing compallies p-erfarming tresp8S tows shoutd be requlred to be open for business 24 hours a day seven days aweek The current regulatiolJ for this is completely ignored and Qbused on a daily bltlsis
Please ronsiderthe fairness and safety oftneregulatlon you are considering changing If you have any Cjuestiol1s or concems please feel free to contact me at any time
Rick Chambers
MONTGOMERY COUNTY EXECUTIVE REGULATI
M~IIH
Offices of the County Executive bull 1 01 Monroe Street bull Rockvill
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office of Consumer Protection
Montgomery County Regulation on
MAXIMUM RATES FOR MOTOR VEHICLE TOWlNG FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register VoL 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent ofthe owner
ADDRESS Copies of the regulation may be obtained from the Office of Consumer Protection 100 Maryland Avenue Suite 330 Rockville MD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing of vehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DEFINITIONS The terms used in the regulation have the same meaning as in Chapter 30C Montgomery County Cede Each piece of a tractor trailer
to be a when a
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street bull Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the ehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course of duty or under the state law on abandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks) shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2 Revised 496
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
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$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
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protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
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reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
PROPOSED CHANGES
In response to a request from Council Vice President Berliner OCP conducted an expedited towing rate review this year Based on the expedited review OCP recommended that the Executive increase storage charges by $1000 for the first 24 hours across all three weight classes This change would increase the average trespass towing cost from $142 to $152 per tow an increase of approximately 7 The following chart illustrates average towing costs in surrounding jurisdictions
Jurisdiction Hookup Mileage Storage Other Fees Total
bull Montgomery $100 $32 (S miles $4mile) $20 $152
Fairfax $50 $0 $25 $15 if picked up after nonnal business hours
$75 - $90
Arlington $115 $0 $0 $115
Alexandria $75 $0 $0 $10 if picked up between 7 pm and Sam
$75 - $S5
Falls Church $100 $0 $0 $100
Howard $125 $0 $1250 $15 additional if dolly or flatbed used
$13750
Prince Georges City of Frederick
$175 $200
$0 $0
$0 $0
I $175 $200
With or without the proposed changes to storage fees an average trespass towing rate in Montgomery County is higher than an average towing rate in Fairfax Arlington Alexandria Howard County and Falls Church It is lower than Prince Georges County and the City of Frederick
The fiscal impact statement submitted by the Office of Management and Budget indicates that there is no fiscal impact on the County however there would be an economic impact of increased revenues to towing service companies (copy 2) Based on an estimated 34536 trespass tows per year towing companies could gain $345360 in additional revenues
FFaragPacketsCouncilAction - Towing Regulations 201 ldoc
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064955
OFFICE OF THE COUNTY EXECUTIVE ROCKVILLE MARYLAND 20850
Isiah Leggett MEMORANDUM County Executive
October 42011 I
l1 TO Valerie Ervin President rft~d2
Montgomery County Council _ ta 011~) cO
FROM lsiah Leggett County Executive --p~~ SUBJECT Executive Regulation 15-11
Maximum Rates for Motor Vehicle Towing From Private Property
The purpose of this memo is to transmit Executive Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property to the County Council This regulation is being promulgated by the Office of Consumer Protection under Method 2 of Section 2a-15 of the Montgomery County Code The Executive Regulation was advertised in the August 12011 Montgomery County Register The Office of Consumer Protection received one comment which is attached No changes were made due to the comment received
Section 30C-2 of the Montgomery County Code directs us to set fair and reasonable maximum rates for the acts involved in trespass towing Given the current economic factors such as the limited availability vehicle storage lots in the County and the costs ofleasing and insuring such property it is necessary in the public interest to increase these fees through this regulation The change raises the storage fee for the first 24 hours of storage across all three weight classes of vehicles by $1000 The chart below shows the fee changes
i
Vehicle Weight Class
I 8000 Ibs or less GVWR
Old Regulation I First 24 Hours Storage 1$10
New Regulation I First 24Hours Storage bull $20
i 8001 to 20000 lbs GVWR lOver 20000 Ibs
1$15 1$30
$25 $40
If you have any questions or would like additional information please feel free to contact Mr Eric Friedman Director Office of Consumer Protection at 240-777shy3719
ILsh
Attacrment
montgomerycountymd gov1311 240-773-3556 TTY
MEMORANDUM
June 28 2011
TO Joseph F Beach Director Office of Management and Budget
VIA
VIA
FROM Melissa King Management and Budget Specialist OMB
SUBJECT Executive Regulation 1 Maximum Rates for Motor Vehicle Towing From Private Property
REGULATION SUMMARY
The change raises the storage fee for the first 24 hours of storage across all three weight classes of vehicles by $1000 The chart below shows the fee changes
Vehicle Weight Class Old Regulation - 1st 24 hrs New Regulation _1st 24 hrs Storage Storage
8000 lbs or less GVWR $10 $20 8001 to 20000 lbs GVWR $15 $25 Over 20000 lbs $30 $40
FISCAL SlJ1YIJYIARY
The Office of Consumer Protection revised the executive regulation and reported there is no fiscal impact to the County because the towing service would charge the towing fees directly to the vehicle ovmers However there would be an economic impact of increased revenues to towing service companies Based on an estimated 34536 trespass tows per year additional revenues to tow companies are estimated at $34536000
Marsha Carter of the Office of Consumer Protection and Mike Coveyou of the Department of Finance contributed to and concurred with this analysis
jfbrdn
cc Kathleen Boucher Assistant Chief Administrative Officer Eric Friedman OCP Marsha Carter OCP John Cuff OMB Mike Coveyou FIN
Ol1B REVIEW
L (~Fiscal Impact Statement approved ~ t----fJ ~7~=-~--=T------------------------(WOIVIB Director
Fiscal Impact Statement not approved Ol1B will contact department to remedy -a
AuthoriZed ToWing
9501 Georuin Avenoe
Silver Spring Mil 20910 08272011
Re 30-C Changes
Dear Mr Numbers
Thank you fOl the notificiltion r~arding proposecl changes to Regulation 30-lt
I nlve severaJ conosrns ~tld questions that pertain to this lew First of which Is tha Initial price structure ota private property or trespass tow Aft~r exploration ohhe surrouqding C(JlJnties rate schedules Montgomery County faJ1s tar short of the average Some Munf6patities charge as much as Ave Hundted Dollars Most are Ii fixed f~e- for the tow mneaie tOo storage facility and fir3t day storage ihis option rnal(es comp~eta sen$e in mil nywaY$ As YOLI we know IOU office dears with mileage and storage complaints on i3 dally basis Afbred price wltluld liiHow you office to pursue addition complaints in a timely fashlcm
Prince Georges County has transitioned to the fixed prhe schedult with mucn suocess_ The prtce for os privatEi property tow Is $ 17500 irdlldlng the tow mileage and first day storage I think a fixed prite would alleviate many concerns and compralnts
I operate towIng companies in three countlas My costs jn Montg()m~ry County are three tim~s higher than the other neighboring counties The main cost djfference is avaUableapproved storage ~pace Very little space is available in thiS county and prices are at a premIum The (leed for a more competitive rate is impernilfe
The second ltem ls an extreme safety concem The rnquir~ment ofthlti driver t() call the police to report the Impound PRiOR to leaving the property is hot only dangerous to OUI drivers and equipmentbut ~Iso the citizens On many many occasions 1have welted as long as f1~e ml~utes fur a live QP~ratQrto take the necessary information On one oc~aslQn my equipmentw2$ Qamagd by an angry dtizen To make matters worse it was not his carl He went to jaili i picked gja~i out of my face and lost a night of work and $410)O for a new wndow While I understand the impQrtance of tTmely reporting of the tow this is the only couotythat rlt=quires reporting prior to ledvingthe location or the tow A qUIck Google search wi provide you wJth all the supporting evIdence needed to SLrpportthe danger 1nvolved During the recent earthquake I did not have cell serlfice for 25-30 minutee-s I cc)uld hva been lied In my humble Oopinion Montgomery County is leaving itself wide open for a awSuit
The sign requIrements in our courrty ara beyond inadampquate A 12 X 18 sign is nowhere near large enough to notify a citIzen of parking infractions A sign 18 x ~4 is the preferred slle 11 you put the two side by sIde the dTffereme is amnfng Inducie(fon the signs should be the cost of the tQW the address of til storage facility and should cOl1tair1 reflective material to notify cltlzens in low fightJ or dark ccndltfCiS This shoud be a mandccry
Trespars towing not requiring a slgllature should begin In the 11pm hour MostCOIJ ntfes start between g pm and 11 pm You will not find another county that starts after mlclnight let Olio rt~2 ClmJ This is far from reasonable
The final topic much like tne sign topic will not be a popular one wfth other towing cDmpanie~ Afl towing compallies p-erfarming tresp8S tows shoutd be requlred to be open for business 24 hours a day seven days aweek The current regulatiolJ for this is completely ignored and Qbused on a daily bltlsis
Please ronsiderthe fairness and safety oftneregulatlon you are considering changing If you have any Cjuestiol1s or concems please feel free to contact me at any time
Rick Chambers
MONTGOMERY COUNTY EXECUTIVE REGULATI
M~IIH
Offices of the County Executive bull 1 01 Monroe Street bull Rockvill
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office of Consumer Protection
Montgomery County Regulation on
MAXIMUM RATES FOR MOTOR VEHICLE TOWlNG FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register VoL 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent ofthe owner
ADDRESS Copies of the regulation may be obtained from the Office of Consumer Protection 100 Maryland Avenue Suite 330 Rockville MD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing of vehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DEFINITIONS The terms used in the regulation have the same meaning as in Chapter 30C Montgomery County Cede Each piece of a tractor trailer
to be a when a
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street bull Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the ehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course of duty or under the state law on abandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks) shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2 Revised 496
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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County Code Sec 26-14214
Towln amp Lela Sales Website
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Management amp Fjnance Website
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Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
srfshy1 nnzw
064955
OFFICE OF THE COUNTY EXECUTIVE ROCKVILLE MARYLAND 20850
Isiah Leggett MEMORANDUM County Executive
October 42011 I
l1 TO Valerie Ervin President rft~d2
Montgomery County Council _ ta 011~) cO
FROM lsiah Leggett County Executive --p~~ SUBJECT Executive Regulation 15-11
Maximum Rates for Motor Vehicle Towing From Private Property
The purpose of this memo is to transmit Executive Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property to the County Council This regulation is being promulgated by the Office of Consumer Protection under Method 2 of Section 2a-15 of the Montgomery County Code The Executive Regulation was advertised in the August 12011 Montgomery County Register The Office of Consumer Protection received one comment which is attached No changes were made due to the comment received
Section 30C-2 of the Montgomery County Code directs us to set fair and reasonable maximum rates for the acts involved in trespass towing Given the current economic factors such as the limited availability vehicle storage lots in the County and the costs ofleasing and insuring such property it is necessary in the public interest to increase these fees through this regulation The change raises the storage fee for the first 24 hours of storage across all three weight classes of vehicles by $1000 The chart below shows the fee changes
i
Vehicle Weight Class
I 8000 Ibs or less GVWR
Old Regulation I First 24 Hours Storage 1$10
New Regulation I First 24Hours Storage bull $20
i 8001 to 20000 lbs GVWR lOver 20000 Ibs
1$15 1$30
$25 $40
If you have any questions or would like additional information please feel free to contact Mr Eric Friedman Director Office of Consumer Protection at 240-777shy3719
ILsh
Attacrment
montgomerycountymd gov1311 240-773-3556 TTY
MEMORANDUM
June 28 2011
TO Joseph F Beach Director Office of Management and Budget
VIA
VIA
FROM Melissa King Management and Budget Specialist OMB
SUBJECT Executive Regulation 1 Maximum Rates for Motor Vehicle Towing From Private Property
REGULATION SUMMARY
The change raises the storage fee for the first 24 hours of storage across all three weight classes of vehicles by $1000 The chart below shows the fee changes
Vehicle Weight Class Old Regulation - 1st 24 hrs New Regulation _1st 24 hrs Storage Storage
8000 lbs or less GVWR $10 $20 8001 to 20000 lbs GVWR $15 $25 Over 20000 lbs $30 $40
FISCAL SlJ1YIJYIARY
The Office of Consumer Protection revised the executive regulation and reported there is no fiscal impact to the County because the towing service would charge the towing fees directly to the vehicle ovmers However there would be an economic impact of increased revenues to towing service companies Based on an estimated 34536 trespass tows per year additional revenues to tow companies are estimated at $34536000
Marsha Carter of the Office of Consumer Protection and Mike Coveyou of the Department of Finance contributed to and concurred with this analysis
jfbrdn
cc Kathleen Boucher Assistant Chief Administrative Officer Eric Friedman OCP Marsha Carter OCP John Cuff OMB Mike Coveyou FIN
Ol1B REVIEW
L (~Fiscal Impact Statement approved ~ t----fJ ~7~=-~--=T------------------------(WOIVIB Director
Fiscal Impact Statement not approved Ol1B will contact department to remedy -a
AuthoriZed ToWing
9501 Georuin Avenoe
Silver Spring Mil 20910 08272011
Re 30-C Changes
Dear Mr Numbers
Thank you fOl the notificiltion r~arding proposecl changes to Regulation 30-lt
I nlve severaJ conosrns ~tld questions that pertain to this lew First of which Is tha Initial price structure ota private property or trespass tow Aft~r exploration ohhe surrouqding C(JlJnties rate schedules Montgomery County faJ1s tar short of the average Some Munf6patities charge as much as Ave Hundted Dollars Most are Ii fixed f~e- for the tow mneaie tOo storage facility and fir3t day storage ihis option rnal(es comp~eta sen$e in mil nywaY$ As YOLI we know IOU office dears with mileage and storage complaints on i3 dally basis Afbred price wltluld liiHow you office to pursue addition complaints in a timely fashlcm
Prince Georges County has transitioned to the fixed prhe schedult with mucn suocess_ The prtce for os privatEi property tow Is $ 17500 irdlldlng the tow mileage and first day storage I think a fixed prite would alleviate many concerns and compralnts
I operate towIng companies in three countlas My costs jn Montg()m~ry County are three tim~s higher than the other neighboring counties The main cost djfference is avaUableapproved storage ~pace Very little space is available in thiS county and prices are at a premIum The (leed for a more competitive rate is impernilfe
The second ltem ls an extreme safety concem The rnquir~ment ofthlti driver t() call the police to report the Impound PRiOR to leaving the property is hot only dangerous to OUI drivers and equipmentbut ~Iso the citizens On many many occasions 1have welted as long as f1~e ml~utes fur a live QP~ratQrto take the necessary information On one oc~aslQn my equipmentw2$ Qamagd by an angry dtizen To make matters worse it was not his carl He went to jaili i picked gja~i out of my face and lost a night of work and $410)O for a new wndow While I understand the impQrtance of tTmely reporting of the tow this is the only couotythat rlt=quires reporting prior to ledvingthe location or the tow A qUIck Google search wi provide you wJth all the supporting evIdence needed to SLrpportthe danger 1nvolved During the recent earthquake I did not have cell serlfice for 25-30 minutee-s I cc)uld hva been lied In my humble Oopinion Montgomery County is leaving itself wide open for a awSuit
The sign requIrements in our courrty ara beyond inadampquate A 12 X 18 sign is nowhere near large enough to notify a citIzen of parking infractions A sign 18 x ~4 is the preferred slle 11 you put the two side by sIde the dTffereme is amnfng Inducie(fon the signs should be the cost of the tQW the address of til storage facility and should cOl1tair1 reflective material to notify cltlzens in low fightJ or dark ccndltfCiS This shoud be a mandccry
Trespars towing not requiring a slgllature should begin In the 11pm hour MostCOIJ ntfes start between g pm and 11 pm You will not find another county that starts after mlclnight let Olio rt~2 ClmJ This is far from reasonable
The final topic much like tne sign topic will not be a popular one wfth other towing cDmpanie~ Afl towing compallies p-erfarming tresp8S tows shoutd be requlred to be open for business 24 hours a day seven days aweek The current regulatiolJ for this is completely ignored and Qbused on a daily bltlsis
Please ronsiderthe fairness and safety oftneregulatlon you are considering changing If you have any Cjuestiol1s or concems please feel free to contact me at any time
Rick Chambers
MONTGOMERY COUNTY EXECUTIVE REGULATI
M~IIH
Offices of the County Executive bull 1 01 Monroe Street bull Rockvill
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office of Consumer Protection
Montgomery County Regulation on
MAXIMUM RATES FOR MOTOR VEHICLE TOWlNG FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register VoL 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent ofthe owner
ADDRESS Copies of the regulation may be obtained from the Office of Consumer Protection 100 Maryland Avenue Suite 330 Rockville MD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing of vehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DEFINITIONS The terms used in the regulation have the same meaning as in Chapter 30C Montgomery County Cede Each piece of a tractor trailer
to be a when a
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street bull Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the ehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course of duty or under the state law on abandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks) shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2 Revised 496
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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County Code Sec 26-14214
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Management amp Fjnance Website
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protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MEMORANDUM
June 28 2011
TO Joseph F Beach Director Office of Management and Budget
VIA
VIA
FROM Melissa King Management and Budget Specialist OMB
SUBJECT Executive Regulation 1 Maximum Rates for Motor Vehicle Towing From Private Property
REGULATION SUMMARY
The change raises the storage fee for the first 24 hours of storage across all three weight classes of vehicles by $1000 The chart below shows the fee changes
Vehicle Weight Class Old Regulation - 1st 24 hrs New Regulation _1st 24 hrs Storage Storage
8000 lbs or less GVWR $10 $20 8001 to 20000 lbs GVWR $15 $25 Over 20000 lbs $30 $40
FISCAL SlJ1YIJYIARY
The Office of Consumer Protection revised the executive regulation and reported there is no fiscal impact to the County because the towing service would charge the towing fees directly to the vehicle ovmers However there would be an economic impact of increased revenues to towing service companies Based on an estimated 34536 trespass tows per year additional revenues to tow companies are estimated at $34536000
Marsha Carter of the Office of Consumer Protection and Mike Coveyou of the Department of Finance contributed to and concurred with this analysis
jfbrdn
cc Kathleen Boucher Assistant Chief Administrative Officer Eric Friedman OCP Marsha Carter OCP John Cuff OMB Mike Coveyou FIN
Ol1B REVIEW
L (~Fiscal Impact Statement approved ~ t----fJ ~7~=-~--=T------------------------(WOIVIB Director
Fiscal Impact Statement not approved Ol1B will contact department to remedy -a
AuthoriZed ToWing
9501 Georuin Avenoe
Silver Spring Mil 20910 08272011
Re 30-C Changes
Dear Mr Numbers
Thank you fOl the notificiltion r~arding proposecl changes to Regulation 30-lt
I nlve severaJ conosrns ~tld questions that pertain to this lew First of which Is tha Initial price structure ota private property or trespass tow Aft~r exploration ohhe surrouqding C(JlJnties rate schedules Montgomery County faJ1s tar short of the average Some Munf6patities charge as much as Ave Hundted Dollars Most are Ii fixed f~e- for the tow mneaie tOo storage facility and fir3t day storage ihis option rnal(es comp~eta sen$e in mil nywaY$ As YOLI we know IOU office dears with mileage and storage complaints on i3 dally basis Afbred price wltluld liiHow you office to pursue addition complaints in a timely fashlcm
Prince Georges County has transitioned to the fixed prhe schedult with mucn suocess_ The prtce for os privatEi property tow Is $ 17500 irdlldlng the tow mileage and first day storage I think a fixed prite would alleviate many concerns and compralnts
I operate towIng companies in three countlas My costs jn Montg()m~ry County are three tim~s higher than the other neighboring counties The main cost djfference is avaUableapproved storage ~pace Very little space is available in thiS county and prices are at a premIum The (leed for a more competitive rate is impernilfe
The second ltem ls an extreme safety concem The rnquir~ment ofthlti driver t() call the police to report the Impound PRiOR to leaving the property is hot only dangerous to OUI drivers and equipmentbut ~Iso the citizens On many many occasions 1have welted as long as f1~e ml~utes fur a live QP~ratQrto take the necessary information On one oc~aslQn my equipmentw2$ Qamagd by an angry dtizen To make matters worse it was not his carl He went to jaili i picked gja~i out of my face and lost a night of work and $410)O for a new wndow While I understand the impQrtance of tTmely reporting of the tow this is the only couotythat rlt=quires reporting prior to ledvingthe location or the tow A qUIck Google search wi provide you wJth all the supporting evIdence needed to SLrpportthe danger 1nvolved During the recent earthquake I did not have cell serlfice for 25-30 minutee-s I cc)uld hva been lied In my humble Oopinion Montgomery County is leaving itself wide open for a awSuit
The sign requIrements in our courrty ara beyond inadampquate A 12 X 18 sign is nowhere near large enough to notify a citIzen of parking infractions A sign 18 x ~4 is the preferred slle 11 you put the two side by sIde the dTffereme is amnfng Inducie(fon the signs should be the cost of the tQW the address of til storage facility and should cOl1tair1 reflective material to notify cltlzens in low fightJ or dark ccndltfCiS This shoud be a mandccry
Trespars towing not requiring a slgllature should begin In the 11pm hour MostCOIJ ntfes start between g pm and 11 pm You will not find another county that starts after mlclnight let Olio rt~2 ClmJ This is far from reasonable
The final topic much like tne sign topic will not be a popular one wfth other towing cDmpanie~ Afl towing compallies p-erfarming tresp8S tows shoutd be requlred to be open for business 24 hours a day seven days aweek The current regulatiolJ for this is completely ignored and Qbused on a daily bltlsis
Please ronsiderthe fairness and safety oftneregulatlon you are considering changing If you have any Cjuestiol1s or concems please feel free to contact me at any time
Rick Chambers
MONTGOMERY COUNTY EXECUTIVE REGULATI
M~IIH
Offices of the County Executive bull 1 01 Monroe Street bull Rockvill
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office of Consumer Protection
Montgomery County Regulation on
MAXIMUM RATES FOR MOTOR VEHICLE TOWlNG FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register VoL 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent ofthe owner
ADDRESS Copies of the regulation may be obtained from the Office of Consumer Protection 100 Maryland Avenue Suite 330 Rockville MD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing of vehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DEFINITIONS The terms used in the regulation have the same meaning as in Chapter 30C Montgomery County Cede Each piece of a tractor trailer
to be a when a
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street bull Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the ehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course of duty or under the state law on abandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks) shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2 Revised 496
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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County Code Sec 26-14214
Towln amp Lela Sales Website
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Management amp Fjnance Website
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Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
AuthoriZed ToWing
9501 Georuin Avenoe
Silver Spring Mil 20910 08272011
Re 30-C Changes
Dear Mr Numbers
Thank you fOl the notificiltion r~arding proposecl changes to Regulation 30-lt
I nlve severaJ conosrns ~tld questions that pertain to this lew First of which Is tha Initial price structure ota private property or trespass tow Aft~r exploration ohhe surrouqding C(JlJnties rate schedules Montgomery County faJ1s tar short of the average Some Munf6patities charge as much as Ave Hundted Dollars Most are Ii fixed f~e- for the tow mneaie tOo storage facility and fir3t day storage ihis option rnal(es comp~eta sen$e in mil nywaY$ As YOLI we know IOU office dears with mileage and storage complaints on i3 dally basis Afbred price wltluld liiHow you office to pursue addition complaints in a timely fashlcm
Prince Georges County has transitioned to the fixed prhe schedult with mucn suocess_ The prtce for os privatEi property tow Is $ 17500 irdlldlng the tow mileage and first day storage I think a fixed prite would alleviate many concerns and compralnts
I operate towIng companies in three countlas My costs jn Montg()m~ry County are three tim~s higher than the other neighboring counties The main cost djfference is avaUableapproved storage ~pace Very little space is available in thiS county and prices are at a premIum The (leed for a more competitive rate is impernilfe
The second ltem ls an extreme safety concem The rnquir~ment ofthlti driver t() call the police to report the Impound PRiOR to leaving the property is hot only dangerous to OUI drivers and equipmentbut ~Iso the citizens On many many occasions 1have welted as long as f1~e ml~utes fur a live QP~ratQrto take the necessary information On one oc~aslQn my equipmentw2$ Qamagd by an angry dtizen To make matters worse it was not his carl He went to jaili i picked gja~i out of my face and lost a night of work and $410)O for a new wndow While I understand the impQrtance of tTmely reporting of the tow this is the only couotythat rlt=quires reporting prior to ledvingthe location or the tow A qUIck Google search wi provide you wJth all the supporting evIdence needed to SLrpportthe danger 1nvolved During the recent earthquake I did not have cell serlfice for 25-30 minutee-s I cc)uld hva been lied In my humble Oopinion Montgomery County is leaving itself wide open for a awSuit
The sign requIrements in our courrty ara beyond inadampquate A 12 X 18 sign is nowhere near large enough to notify a citIzen of parking infractions A sign 18 x ~4 is the preferred slle 11 you put the two side by sIde the dTffereme is amnfng Inducie(fon the signs should be the cost of the tQW the address of til storage facility and should cOl1tair1 reflective material to notify cltlzens in low fightJ or dark ccndltfCiS This shoud be a mandccry
Trespars towing not requiring a slgllature should begin In the 11pm hour MostCOIJ ntfes start between g pm and 11 pm You will not find another county that starts after mlclnight let Olio rt~2 ClmJ This is far from reasonable
The final topic much like tne sign topic will not be a popular one wfth other towing cDmpanie~ Afl towing compallies p-erfarming tresp8S tows shoutd be requlred to be open for business 24 hours a day seven days aweek The current regulatiolJ for this is completely ignored and Qbused on a daily bltlsis
Please ronsiderthe fairness and safety oftneregulatlon you are considering changing If you have any Cjuestiol1s or concems please feel free to contact me at any time
Rick Chambers
MONTGOMERY COUNTY EXECUTIVE REGULATI
M~IIH
Offices of the County Executive bull 1 01 Monroe Street bull Rockvill
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office of Consumer Protection
Montgomery County Regulation on
MAXIMUM RATES FOR MOTOR VEHICLE TOWlNG FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register VoL 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent ofthe owner
ADDRESS Copies of the regulation may be obtained from the Office of Consumer Protection 100 Maryland Avenue Suite 330 Rockville MD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing of vehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DEFINITIONS The terms used in the regulation have the same meaning as in Chapter 30C Montgomery County Cede Each piece of a tractor trailer
to be a when a
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street bull Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the ehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course of duty or under the state law on abandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks) shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2 Revised 496
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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County Code Sec 26-14214
Towln amp Lela Sales Website
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Management amp Fjnance Website
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Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
Trespars towing not requiring a slgllature should begin In the 11pm hour MostCOIJ ntfes start between g pm and 11 pm You will not find another county that starts after mlclnight let Olio rt~2 ClmJ This is far from reasonable
The final topic much like tne sign topic will not be a popular one wfth other towing cDmpanie~ Afl towing compallies p-erfarming tresp8S tows shoutd be requlred to be open for business 24 hours a day seven days aweek The current regulatiolJ for this is completely ignored and Qbused on a daily bltlsis
Please ronsiderthe fairness and safety oftneregulatlon you are considering changing If you have any Cjuestiol1s or concems please feel free to contact me at any time
Rick Chambers
MONTGOMERY COUNTY EXECUTIVE REGULATI
M~IIH
Offices of the County Executive bull 1 01 Monroe Street bull Rockvill
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office of Consumer Protection
Montgomery County Regulation on
MAXIMUM RATES FOR MOTOR VEHICLE TOWlNG FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register VoL 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent ofthe owner
ADDRESS Copies of the regulation may be obtained from the Office of Consumer Protection 100 Maryland Avenue Suite 330 Rockville MD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing of vehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DEFINITIONS The terms used in the regulation have the same meaning as in Chapter 30C Montgomery County Cede Each piece of a tractor trailer
to be a when a
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street bull Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the ehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course of duty or under the state law on abandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks) shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2 Revised 496
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MONTGOMERY COUNTY EXECUTIVE REGULATI
M~IIH
Offices of the County Executive bull 1 01 Monroe Street bull Rockvill
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office of Consumer Protection
Montgomery County Regulation on
MAXIMUM RATES FOR MOTOR VEHICLE TOWlNG FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register VoL 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent ofthe owner
ADDRESS Copies of the regulation may be obtained from the Office of Consumer Protection 100 Maryland Avenue Suite 330 Rockville MD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing of vehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DEFINITIONS The terms used in the regulation have the same meaning as in Chapter 30C Montgomery County Cede Each piece of a tractor trailer
to be a when a
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street bull Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the ehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course of duty or under the state law on abandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks) shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2 Revised 496
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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County Code Sec 26-14214
Towln amp Lela Sales Website
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Management amp Fjnance Website
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Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
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reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street bull Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the ehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course of duty or under the state law on abandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks) shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2 Revised 496
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MONTGOMERY COUNTY EXECUTIVEREGULATI~
IOffices of the County Executive 10t Monroe Street Rockvill
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office of Consumer Protection
(3) for storing the vehicle until it is redeemed - $2000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24shyhour time period or portion thereof
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fue
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove ~e vehicle - $16000
(2) for towing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions
rray be charged as one mile
3 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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I $0 far lst Bhrs fee
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$0 for 1st 8 hrs fee
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Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
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Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
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$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
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hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
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protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
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reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 1 0 t Monroe Street bull Rockvill I
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and yenhen it reaches the storage site
(3) for storing the vehicle until it is redeemed - $2500 for the first 24shyhour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing ofthe vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8( e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery CountyCode Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower lfthe vehicle has not been lifted at least six inches offthe ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) for attacting the vehicle to be towed to the tow truck including to saely remove the - $32000
4 reg Revised 496
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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$0 for 1st 8 hrs fee
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Class B $16500
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Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
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hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
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reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
r
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive 101 Monroe Street Rockvill o
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
(2) for tOVvring the vehicle to a storage site $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-half mile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $4000 for the first 24shyhour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additiona124shyhour time period or portion there of
For the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department ofthe towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8(e) must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the toVing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches offthe ground the service must release the vehicle vvithout charging the owner Qly
5 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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County Code Sec 26-14214
Towln amp Lela Sales Website
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esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
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reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MONTGOMERY COUNTY EXECUTIVE REGULATI
aOffices of the County Executive bull 1 0 Monroe Street bull Rockvill r~o Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions ofthis regulation are severable Ifa court holds that a provision is invalid or inapplicable the remainder ofthe regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
Approved as to Form and Legality Office of the County Attorney
By ~cJ1Date~~A
6
Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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County Code Sec 26-14214
Towln amp Lela Sales Website
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Management amp Fjnance Website
~
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Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~ Offices of the County Executive bull 101 Monroe Street RockvlD -~rarl
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Originating Department Effective Date Office ofConsumer Protection
Montgomery County Regulation on
Jv1AXIMUM RATES FOR MOTOR VEIDCLE TOWING FROM PRIVATE PROPERTY
OFFICE OF CONSUMER PROTECTION
Issued By County Executive Regulation No 15-11
Authority Code Section 30C-2 Council Review Method 2 under Code Section 2A-15
Register Vol 28 Issue 8
Comment Deadline September 12011 Sunset Date None
Supersedes Executive Regulation 2-08
SUMMARY This regulation revises the maximum rates that a trespass towing service may charge when towing a motor vehicle from private property without the consent of the owner
ADDRESS Copies of the regulation may be obtained from the Office ofConsumer Protection 100 Maryland Avenue Suite 330 RockvillervtD 20850
STAFF CONTACT Investigator Douglas Numbers telephone number 240-777-3636
BACKGROUND INFORMATION Chapter 30C of the Montgomery County Code regulates the towing ofvehicles from private property Section 30C-2 requires that the County Executive establish by regulation the maximum rates that a towing service may charge when towing a motor vehicle from private property without the consent of the owner This regulation revises those rates
SECTION 1 DFFINITIONS The terms used in the regulation have the same meaning as in Chapter 30e Montgomery C01Ll1ty Code piece of a tractor trailer
VUlVUlVU IS to be a vebcle when a towing tows pIeces
1 Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
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County Code Sec 26-14214
Towln amp Lela Sales Website
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Management amp Fjnance Website
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Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MONTGOMERY COUNTY EXECUTIVE REGULATI---
Iomcesof the County Executive 101 Monroe Street Rockvill
Number 15-11Subject Maximwn Rates For Motor Vehicle Towing From Private Property
Originatinr Department Effective DateOffice ofConsumer Protection
SECTION 2 LIMITATIONS ON SCOPE This regulation does not apply to the following
(a) Towing initiated by the vehicle owner
(b) Towing approved or requested by a police officer firefighter or rescue squad member in the course ofduty or under the state lawenabandoned vehicles or
(c) Towing a motor vehicle while repossessing it
SECTION 3 MAXIMUM TOWING RATES When towing a motor vehicle from private property without the consent of the owner a towing service must not charge more than the following rates
(a) for vehicles with a gross vehicle weight rating of 8000 pounds or less
(1) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle (such as unlocking disconnecting and reconnecting the driveshaft securing the steering wheel dollying flatbedding or use of go-jacks)shy$10000
(2) for towing the vehicle to a storage site - $400 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions of one-half mile or less must not be charged Fractions greater than one-half mile may be charged as one mile The mileage charges must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] (sil must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
2
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
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wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
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Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MONTGOMERY COUNTY EXECUTIVE REGULATI(~~ Offices of the County Executive bull 101 Monroe Street bull Rockvill ~vJl 0
Humber 15-11
Effective Date
Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Office ofConsumer Protection
(3) for storing the vehicle until it is redeemed - $[1000] 2000 for the first 24- hour time period or portion thereof the vehicle remains in the custody of the towing service and $2500 for each additional 24-hour time period or portion thereof
For the purposes oftrus subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance With Montgomery County Code Section 30C-8[(f)] must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an mcomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $5000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C~3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(b) for vehicles 8001 to 20000 pounds gross vehicle weight rating
(l) for attaching the vehicle to be towed to the tow truck including any other service needed to safely remove the vehicle - $16000
(2) for toWing the vehicle to a storage site - $500 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the toNing service iq Montgomery County Fractions ofone-half mile cr must not be charged Fractions greater uanone-half mile may be charged as one Irile
3 Revised 496
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
bull r
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive 101 Monroe Street Rockvill I
Number 15-11Subject Maximum Rates For Motor Vehicle Towing From Private Property
Originating Department Effective Date Office ofConsumer Protection
The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[1500] 2500 for the first 24-hour time period or portion thereof the vehicle remains in the custody of the towing service and $4000 for each additional 24-hour time period or portion there of
F or the purposes of this subsection a towing service does not have custody of the vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifies the police
department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] M must state the date and time when the vehicle reached the storage site when the police were notified and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - if a vehicle owner returns to an unauthorized vehicle at any time after the vehicle is attached to the tow truck and lifted at least six inches offthe ground but before it is towed from private property - $8000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3(c) for attaching and towing the vehicle to the nearest storage area whichever is lower If the vehicle has not been lifted at least six inches off the ground the service must release the vehicle without charging the owner any fee
(c) for vehicles over 20000 pounds gross vehicle weight rating
(1) attaching the vehicle to towed to the tow truck including serce to Lemcve - $32000
4
Revised 496
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
MONTGOMERY COUNTY EXECUTIVE REGULATI Offices of the County Executive bull 101 Monroe Street bull Rockvlll
Subject Maximum Rates For Motor Vehicle Towing From Private Property Number 15-11
Oriainating Department Office of Consumer Protection Effective Date
(2) for towing the vehicle to a storage site - $1000 per mile for the distance the vehicle is actually and reasonably towed to the nearest storage site available to the towing service in Montgomery County Fractions ofone-halfmile or less must not be charged Fractions greater than one-halfmile may be charged as one mile The mileage charged must not exceed twelve miles The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] ill must list the tow trucks odometer readings when the vehicle is attached and when it reaches the storage site
(3) for storing the vehicle until it is redeemed - $[3000] 4000 for the fIrst 24-hour time period or portion thereof the vehicle remains in the custody ofthe towing service and $8000 for each additional 24-hour time period or portion there of
For the purposes of this subsection a towing service does not have custody ofthe vehicle until the vehicle actually reaches the storage site or the property owner or owners agent notifIes the police department of the towing of the vehicle and provides the information required by Montgomery County Code Section 30Cshy5(a) whichever is later The receipt that must be furnished the vehicle owner in accordance with Montgomery County Code Section 30C-8[(f)] W must state the date and time when the vehicle reached the storage site when the police were notifIed and when the vehicle was redeemed by its owner
(4) for releasing a vehicle in an incomplete tow - ifa vehicle owner returns to an unauthorized vehicle atany time after the vehicle is attached to the tow truck and lifted at least six inches off the ground but before it is towed from private property - $16000 or one-half the rate the towing service has filed under Montgomery County Code Section 30C-3( c) for attaching and towing the vehicle to the nearest storage area whichever is lower Ifthe vehicle has not been lifted at least six inches off the ground
service must release the vehicle vvithout charging the O-Wiler fee
5 Revised 496
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
0
MONTGOMERY COUNTY EXECUTIVE REGULATI~~ Offlces of the County Executive 101 Monroe Street Rockvill aafl
Subject Maximum Rates For Motor Vehicle Towing From Private ~roperty Number 15-11
Effective Date Originating Department Office ofConsumer Protection
A towing service must not charge for any act not listed in this section unless that act was expressly requested by the vehicle owner
SECTION 4 SEVERABILITY The provisions of this regulation are severable If a court holds that a provision is invalid or inapplicable the remainder of the regulation remains in effect
SECTION 5 EFFECTIVE DATE This regulation takes effect immediately after adoption by the County Council
APproved~lsi Leggett County Executive
Approved as to Form and Legality Office of the County Attorney
BYf)~~olDate 9f l)j
6
Revised 496
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
OFFICE OF CONSUMER PROTECTION Isiah Leggett Eric S Friedman
County Executive Director
MEMORANDUM
April 25 2011
TO Eric Friedman Director ~ AI FROM Doug Numbers Investigat~r-11
Sharon Margolis Investigator ltJshy
SUBJECT 2011 Trespass Tow Rate Review amp Recommendation
Chapter 30C Motor Vehicle Towing and Immobilization On Private Property of the Montgomery County Code provides that the County Executive must establish by regulation under method (2) the maximum rates that a trespass towing service may charge In addition Section 30C-2 provides that the County Executive must review the rates at least every two (2) years These rates apply to towing services in which the vehicle is towed Without the consent of the vehicle owner
The statute provides that the County Executive must set fair and rea~onable~ maximum rates for each of the following acts
bull Attaching the vehicle to the tow truck bull Towing the vehicle to a storage site based upon the distance towed bull Storing the vehicle until it is redeemed bull Any other service needed to safely remove a vehicle
(By statute the fee for releasing a vehicle before towing a vehicle may not exceed 50 of the fee for attaching the vehicle to the tow truck)
Trespass towing rates were last raised in 2008 Pursuant to Executive Regulation 2-08 the County Executive provided for an overall rate increase of approximately 12 effective September 16 2008 (Temporary regulations were enacted March 25 2008) This rate increase resulted in an increase in the average cost of a trespass tow from $127 to $142
Trespass towing rates are divided into three (3) categories vehicles with a gross weight of 8000 pounds or less vehicles with a gross weight of 8001 to 20000 pounds and vehicles over 20000 pounds
100 Maryland Avenue Room 330 Rockvile Maryland 20850 T 2407773636 bull F 2407773768 wvywmontgomerycountymdgovconsumer
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
Executive Regulation 2-08 increased the trespass towing rates as follows
Passenger Vehicles Less than 8000 pounds
bull Attaching from $ 95 to $100 bull Mileage from $300 to $400 per mile bull Storage No change from $10 for the first 24 hours An increase from $20 to $25 for
each additional 24 hour period
Vehicles 8001 to 20000 pounds
bull Attaching from $150 to $160 bull Mileage from $400 to $500 per mile bull Storage No change from $15 for the first 24 hours An increase from $30 to $40 for
each additional 24 hour period
Vehicles over 20000 pounds - New Category added during 2008 Rate Review
bull Attaching $320 bull Mileage $10 per mile bull Storage $30 for the first 24 hours amp $80 for each additional 24 hour period
The vast majority of passenger vehicles owned by consumers that are towed without the owners consent are vehicles that weigh less than 8000 pounds (this includes mini-vans and sport utility vehicles) In addition according to our records 98 of the vehicles towed without the owners consent are retrieved by the owner within the first 24 hours
In 2010 the Office of Consumer Protection (OCP) conducted a rate review in which a comprehensive chart was compiled to compare trespass towing fees in ten (10) local jurisdictions Arlington County City of Alexandria Anne Arundel County Baltimore City Baltimore County District of Colurnbia Fairfax County City of Falls Church Howard County and Prince Georges County In addition this chart also compiled information regarding trespass towing fees in eight (8) out of state jurisdictions Long Beach California Broward County Florida Palm Beach County Florida Portland Oregon Miami Dade County Florida Massachusetts Georgia and Virginia
Direct rate comparisons with other jurisdictions are limited due to differences in pricing structures For example several jurisdictions provide flat rate pricing and do not provide itemized prices for each service component In addition some jurisdictions compute storage times differently Therefore certain assumptions as to the mileage and length of storage must be used to create typical towing scenarios based upon behavior in Montgomery County in order to effectively compare rates
I
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
According to the review conducted by OCP in 2010 the County Executive did not propose any rate changes tothe rates enacted in 2008
In response to a request from Council Vice President Roger Berliner OCP conducted an expedited towing rate review in 2011 This review was initiated earlier than was originally scheduled Pursuant to this review OCP updated the comprehensive data for the local jurisdictions (See attached chart) Based upon this expedited review OCP is recommending that the County Executive make the following change to the rate schedule
bull Increase the storage charges for the first 24 hours across all 3 weight Classes by $1000
This would increase the cost of every tow by $10 and put the county rates for storage more in line with surrounding jurisdictions
Under a typical scenario in which a vehicle weighing up to 8000 Ibs is towed without the owners consent is brought to a storage site 8 miles away and is retrieved by the consumer within 24 hours the total cost of the tow under the current trespass towing rates in Montgomery County is higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would be lower than what would be charged in Prince Georges County and the City of Frederick Maryland This is illustrated by the chart below
Total Montgomery J urisd iction Hookup i Mileage Storage Other Fees
$142 I $4 per mile)
Fairfax
$10$100 I $32 (8 miles
$50 $75 - $90 picked up after
$0 Additional $15 if $25
I Inormal business
I hours I
II Arlington I $115 $0 $0 $115 IAlexandria 1$75 $0 $0 I $75 ($85 if
picked up between 7pm amp8am)
Falls Church $100 $0 1$0 $100 Howard $125 $13750
used dolly or $15 add itional if $0 I $1250
I I flatbedI
Princes 1$0 $1751$175 i $0 Georges I City of $200 $0 1$0 $200 Frederick I
-___- I~
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
Under the same scenario as above the proposed changes to the countys rates would result in a total cost of $152 an increase of approximately 7 Thus the total cost of the tow under the proposed trespass towing rates would be higher than what would be charged for a similar tow in Fairfax Virginia Arlington County Virginia City of Alexandria Virginia Falls Church Virginia and Howard County Maryland The total cost of the tow would still be lower than the charges in Prince Georges County and the City of Frederick Maryland
Other considerations were also evaluated with regard to this rate review Trespass towing is only one of several other types of towing services usually offered by towing firms These towing firms also generally provlde the following towing services in Montgomery County
bull Consumer requested tows bull Police requested tows bull Motor Club tows bull County requested tows
In conducting its review OCP also compiled and compared the rates the towing firms charge for these other types of tows Rates for these other types of tows are not regulated and are set by the towing firms Accordingly these towing rates provide valuable insight and would appear to reflect the towing firms business expenses fixed costs and market competition influences In addition to the extent that towing firms assert that trespass towing rates should be increased the fact that towing firms set their own rates for other types of tows at a rate lower than the rates set by Montgomery County for trespass tows would appear to undercut their claims that the current trespass tow rates are not sufficient for them to cover their costs and make a sufficient profit
OCP conducted a survey of local tow companies asking how much they would charge a consumer requesting the tow of his or her broken down vehicle The chart below shows the prices OCP was quoted by 6 local tow companies
Tow Company Hookup Mileage A $80 $4 per mile B $85 I --shy
$4 per mile C $75 $450 per mile
i 0 E
i _ $75 $75
I $4 per mile $2 per mile
F $85 $3 per Mile
All of these rates are lower than the current rates set by Montgomery County for trespass tows It should be noted that all of the tow companies contacted also perform trespass towing in Montgomery County
Setting fair and reasonable rates is a difficult balancing act for a service in which the party paying the rate did consent to the service and did not have any
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
opportunity to select the firm that is providing the service Vehicle owners consistently complain about trespass tows and the high rates under the current schedule In addition to these rate setting duties OCP is responsible for receiving and investigating complaints from consumers against towing firms regarding trespass towing services
Complaints from consumers against trespass towing firms are numerous and generally concern several issues
bull Improper signage bull Inappropriate charges bull Damage and theft claims bull Unsafe conditions and rude behavior bull Use of spotters
In addition the maximum rates set by Montgomery County become the minimum rates According to our information ltno towing firms charge less than the maximum rates set by Montgomery County for trespass tows The transaction is further complicated by the fact that the property owners who contract with the towing firm do not appear to care how much vehicle owners are charged by a towing firm because the property owners are not the party paying these fees
In conducting these reviews OCP seeks to identify and examine any trends in the industry For example OCP continues to monitor regulatory rate structures in other jurisdictions that have adopted fixed-rate pricing rather than itemizing the components of the towing service
Please let us know if you have any questions or need any further information Thank you
RDNSWM
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
Montgomery Coullty I 12 6middot10 Tow Trucks
Class 2 $30 for following 24 $21900
(over 8000 GVW) $160 $80 $5 $15 for first 24 hours
hrperlods 11 or More Tow Trucks
529
Vehicles under -I
1 SUS $25 $50 for each
Aflineton County 7SOllb $0 for 1st 24-hr period subsequent 24 houri sect143-9 I Countv ManaQer Website
Vehicles 7501 Ib period
$25
Motor vehicles I $25 $0 If retrieved within $2000 per day I After Hours Retrieval feemiddot
Alexandria (CIty of) 7500 Ibs or Jess
$75 1st 24middothr period after initial24-hr $1000 Ibtwn 7pm and 8am) I Cltv Ordlnanclt 9-13-3 - Uok
vehicles under $300
100001b
Vehicles $350
1 1
1 SO until 1st first 1$25 per day startlnglAdmlnlstratlve fee lif vehicle Anne Afundc1 County I 10001-14OOOlb
I d d AfTER first calendar day not claimed by next business IIOeDt of Inspectionsl Police Department Website ca en ar ay tow AfTER tow day) $25
Vehicles $500
14001-19500Ib
Vehicles East of $26000
Charles 5t
Baltimore City $280 (per state
Vehldes West of law no more than
Charles St twice the amount
permitted for impound)
Vehicles up to_ $8 per day starting Administrative fee Ilf vehicle ApplicatIOn fee
$0 until 120115t $100 Ucense Fee I Q~ladnl Qf P~rmiU ~oa Baltimore Coullty and including $220 calendar day after tow
12011st calendar not claimed within 3 calendar $150 Renewal Fee OeveloomentMlmilflemenl
34 Ton Trucks day after tow days) $5000
$300 pet Vehicles up to
$100 $50 8OOOlb
District of COlumbia ~~ $2000 per 24middothour I Vehicle must be ticketed first I ShopsTowlng+Services
storage period Vehicles over $600 pe r mile
8000 Ib $275 $50
outside DC at I DC Code 50middot242109 (website says owners
reg
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
Fairfax County
Frederick (Citv all
Falls Church (Citv Ill)
Howard County
All moior vehicles
Vehicles up to
lOooolb
Vehicles up to
8000Ib----+ over
Ib
Vehicles up to
10ooolb Prince Georges County 1---------1
Vehicles
10001-26000 Ib
$50 $25
$200 $75
$100 $25
$125 $6250
$390 $195
Flat fee (hookup mileage and 1st calendar day
storage) $175 drop fee $5000
Flat fee (hookup mileage and 1s1 calendar day
storage) $300 drop fee $10000
Long Beach
(California) $176
--li----l $600 per1------J~~tL--l_----- outside city $88
Broward CountV
(Florida)
Palm Reach county
(Florida)
Portland Oregon
Vehicles less than 10000 Ibs
Class A
Class B
Class A Vehicle
Class BVehicle
$100 $50
$115 $5750
$203 $10150
$182
$15725
$16425
Smiles
8 miles
$0 for first 6 hours
$0 for first 6 hours
$24 outdoor
storage $30
City Code 26-138
Dollying or flatbed ding
$1500
after hours release $57 Impound notification $21
Admlnistratlvft Fees $3000 after 24 hours
Alter Hours Release $35
$150
Annual Fee $2000
plus $25 per truck
Possible Admin Fee $50 Ilf $600 Bus Fee
1--------+-------11 vehIcle nol recovered within pervehicle$l00 24 hours of poliCe storage inspection
$0 for first 6 hours
$0 for 1st Ius after
completion of tow
notification) CPI automatic $24 background fee
Increase in fees
Data Services Fee $1475 ServICe Fee $1000 after
hours release $2500
httplibrarymuniCQdecomllnd ex aspxclientld=1 0051 ampstate
d=46ampslaleName=Virginia
PIIWMIMlIv
QlIl1brarymunicodecomlnde
xasl1i1jjjentl~14J29
wwwcohomdusfCAlca tresp sslowreglslraHoohlm
County Code Sec 26-14214
Towln amp Lela Sales Website
PlfWWWl)roWa[(lom qAndUcensinglConsumerPag
esfiocaUvregulaledaspx
WWWampllqovcomfpublicampafetyi consumeraffailllltowing
Management amp Fjnance Website
~
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
- -
Class A $10100 $0 for flrst 6 hours ouwoor smtge Tor $300 $100 for each
I ~bullbull ~vv I
protected OL
facJl1l-----Vehlcles 20
I $0 far lst Bhrs fee
$0 for first 24 hours I
$0 for 1st 8 hrs fee
charged for 1- 12 hrs should be 12 amount on file for 24 hr period
Miami Dade Cuullty I middotd) --- --~ $5050(Fton a
Class B $16500
Massachllsellgt All motor vehicles $90 per tow for up $300 per mile a 5 miles alief 5 mUes
Vehicles up to ~~ ~
G - lOOOOlb 1-_eurgld Vehicles $195 $100
Virginia I All motor vehicles I $125 $25
Vehicles up to 10000 Ib
Connecticut Vehldes 10001middot26000 lb
Vehicles over 26000 Ibs
175 pr ml e ~88 00 f ~ 10 exces 0
two ml es I
$200hr (minimum II $200 charge na added In $5015
$32Shr minlmUmlI $200 charge nja added $5015
vehicles under 20 Administrative Fee after 24 addi truclc truck bull f I Miami Dade Consumer Protection
hIS) $3000 Dolly $3500 decal fee $50 or $3500 for dallv each add truck
$0 forfitst 6 hours
$3500 per 24-hour storage period
~~~M~ ItntlLtJln _ -- ~__ __
$0 for 1st 24 hrs
I IM tl~VIll~IUItVI 1WIUII-1
I between 7 PM and 8 AM and I
300 DOr eb _ w _ parut
I VlrRlnla CodeA6H2331 - Link
I T wing Rates CT OMV website a
In Ie nglh - $2700 pr day (S days or Only licensed
charged for 1middot12 hrs lessl $3400 per DMV Regs14~334-3ib and dealers or repairers _ should be 12 amount day lover 5 days) In 14middot261middot1 can get a wrecker I A-799ampQ=245360 on file for 24 hr period a lighted fenced registration
protected outdoor
lengthmiddot $3000 per IVehicles over
day (5 days or less) $0 for lst ahrs $4000 per day
(over 5 days) In a lighted fenced
protected outdoor fadli
~L---+-----------------+-----------~www~~n~y~c~go~v~fu~t~m7U~dC~w~h~bn~lIp New York Cily regular tow I tow109 and ~ days I $50 1st3 dahys ~c1uded In 14th~d1Day and 3fter NYC Admin Code 19-1691Ia) $600 per truck cationspublications lowinQ
of storage 100 oo up per dav
reg 1
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc
Resolution No ----~----~~~-
Introduced November 152011 Adopted November 15 2011
COUNTY COUNCIL FOR MONTGOMERY COUNTY MARYLAND
By County Council
SUBJECT Approval of Proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towing from Private Property
Background
1 On October 5 2011 the Council received proposed Regulation 15-11 Maximum Rates for Motor Vehicle Towingfrom Private Property
2 Regulation 15-11 is processed under Method 2 and will take effect on December 25 2011 unless the Council takes action
3 Regulation 15-11 increases the storage rate that towing companies may charge to store vehicles towed from private property
4 The Councils Public Safety Committee held a worksession on the proposed regulation on November 3 2011 The Committee unanimously recommended approval of Regulation 15-11
Action
The County Council for Montgomery County Maryland approves the following regulation
Regulation 15-11 Maximum Ratesfor Motor Vehicle Towingfrom Private Property is approved
This is a correct copy of Council action
Linda M Lauer Clerk of the Council
FFaragPacketsCounciApproval Resolution Regulation 15-11 Private Tow Rates 2011doc