Future of Project Management v0.5

8/6/2019 Future of Project Management v0.5

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The Future of ProjectManagement



Definition of ProjectManagement

• In the context of this paper, projectmanagement means the delivery of the

end to end service to the client.• What ever service is required whether it

be software development or a support

service. The same philosophy should beapplied.



Project Management Today• No competitive advantagefrom today’s project

management process• All companies use similar

processes• Constraints Time, Cost &

Quality• Hierarchically Structured

– constrains

communication path• Processes are not suited to21C business requirements

• Processes are not flexibleenough

• Does not encourageorganisational knowledgemanagement

• Constrains Institutionallearning

• Isolates knowledge/staff from organisation

• Does not encouragecreativity/ innovation

• Does not cater foremotional issues• Does not encourage talent

management



SWOT Analysis of Existing PM Methodologies

Strengths• Established Client Base• Established Organisation• Established Reputation(?)

Opportunities• To be Unique• Create Competitive

Advantage• Expansion in to other

markets?

Weaknesses• Poor/No(?) KnowledgeManagement

• Brand – Core Values unknown?• No niche market

Threats• Other Consultancy Firms

– we are ALL the same!• Core Talent will move on



Why Change?• To create competitive

advantage• To be unique• To address 21C business

requirements• To address 21C employee

desires

• To attract new andemerging clients

• Creating a niche market – mini-monopoly



Issues With Change• Resistance to change• Marketing a new approach

to existing client base• Unfreezing the existing

processes• Time to learn the ‘new’

processes – need toassess/address the

capability gap

• Organisation needs toattract the right type of talent

• Some current employeesmay leave

• Not an acceptableapproach by everyone

• Institutional investment inlearning

• Business Risk!• Fear!• Cost!



21C Work Environment• Global• Multi-Cultural• High Tech – Internet

based

• 24*7*52• Deliver Now!• Competitive Advantages

Diminishing

• Flexible arrangements• People want a life!• Creative• Demanding• Emotional



Competitive AdvantageOLD

• Location• Access to resources• Price

• Performance• Product

New• Uniqueness• Appeal to Customers

Emotions

• Passion• Price/ Performance/

Product are a given



Marketing/Branding• Create a unique brand • Niche Market

• Create a mini-monopoly



So What’s Different? OLD

• Resource BasedOrganisations

• Long Term Organisation

• Wide Market Base• Job For Life• Stifling Processes• Constraining Management

NEW• Talent Based

Organisations• Organisations Die

• Niche Market• Job For Now• Flexible Processes• Leadership• Coaching• Guidance



So What’s Different? Old

• Not Unique• Constraining processes• ‘Comfortable’

• Defined Hierarchical Structure• Defined Roles/Responsibilities• Defined Communication Path

Up/Down The Hierarchy• Work To Goals Within Defined

Responsibilities

New• Create Competitive Advantage• Unique Brand – Benetton/

FCUK• Core Values/ Competences• Talent Management• Less Structure More Flexibility• Variety in Work • Communication Path Includes

Everyone• Work Towards Common

Vision/Goals



The Way ForwardDON’T

• Manage• Stifle• Constrain• Be Bureaucratic

DO• Lead• Coach• Be Innovative• Be Creative• Inspire• Empower• Trust• Provide Direction/

Focus• Be Passionate• Be Flexible



Flexible ApproachOld

• Fixed TCQ&S New• Fixed Time, C & Q with

Flexible P&S• 80/20 Rule

Scope

Time

Cost Quality

Time

Cost Quality

20% TargetScope

80% GuaranteedScopeProcess



Project StructureOld• Project Manager

• Technical Team Leader• Team, Each With Defined

Roles & Responsibilities

New• Project Manager• Team – not definitive role

within project• 360 0 Communications

PM

Team Leader

Team

Client

PM

Client Organisation

Team

Team

Team

TeamProjects Client Team



Project Stages

ProjectStart-up Design DEVELOP Implementation

• Develop the BusinessCase•Define the CSF’s

• Define detailedrequirements

•Define outline design• Define how to test• Define how to deliver

• Develop the detaileddesign• Develop the software• Develop the User environment• Develop the ITenvironment• Requirements basedtesting

• Carry out system& release tests

• Establish the livesystem

• Cut over to liveoperation.

Project Review

•Did we meetthe businesscase CSF’s? •What lessonshave we

learnt?

Define

• Define high-levelrequirements

• Evaluate solutions



Project ProcessDesignProject

Start-up/Define

DomainModelling

Use CaseModelling

RobustnessModelling

Develop Test Implementation(Phased)

ProjectClosure

Timebox 1

PlanProject

Timebox n

Functionality

Performance

Security

Stress

Recovery

InternalAccess

SoftLaunch

FullLaunch

Project

Review &AssessmentAgainstBusiness Case

RequirementsIdentification& Prioritisation

80% Basic Functionality20% Target Functionality

Basic Functionality 65%of time for basefunctionality35% for target functionality

Project Brief Business Case

Gap AnalysisCurrent & Required

InternalAccess

SoftLaunch

FullLaunch

Phase 1

Phase n

Design



Knowledge ManagementOLD• Documents Contain

Knowledge• Constrained Within

Project

• Not Managed/ Distributed

New• Brains ContainKnowledge!

• Distribution Throughout

Organisation (ProjectTeam)• Collaborative Project

Team

• Institutional Learning• Talent Management





So How Do We Get There?Knowledge Gaps• Commercial Awareness

throughout organisation – managing the constraints!

Capability Gaps• Be Creative/ Innovativewithin Constraints

• Knowledge Management

• Leadership/CoachingTechniques

• Manage the talent



MotivationOLD• Work does not excite

people• Money is NOT a

motivator (only appeasesfor a period of time)

NEW• Work should be inspiring• It should be FUN



What Makes YOU Dance?



HOW DO WE MAKE OURTALENT DANCE?



Maslow’s Hierarchy of Needs New• Self Actualisation – the

rest will happen!• The goal is to reach

transcendence• (but this will only work

with the right talent)

OLD• Start at the Bottom



What Are the Two Things

That Really Motivate PeopleToday?