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welcome
“The world as we have created is a process of our thinking. It cannot be changed without changing our thinking.”
― Albert Einstein
“Never doubt that a small group of thoughtful, committed, citizens can change the world. Indeed, it is the only thing that ever has.”
― Margaret Mead
“It's hard to fight when the fight ain't fair.” ― Taylor Swift
“Who would have guessed that four minutes could change everything?” ― Jennifer E. Smith,
The Statistical Probability of Love at First Sight
Some Thoughts as We Look at Donors & Technology
Americans’ Generosity Increases With Age
5
Multi-‐channel As the New Normal
4
Checkout Donation 51%
Purchase for Proceeds 42%
Online Donation 40%
Pledge 39%
Street Canvassing 29%
Retail giving 27%
Responded to mailing 22%
Checkout Donation 52%
Online Donation 47%
Purchase for Proceeds 39%
Retail giving 29%
Street Canvassing 25%
Pledge 22%
Responded to mailing 10%
Checkout Donation 53%
Online Donation 42%
Honor/Tribute Gift 42%
Purchase for Proceeds 41%
Responded to mailing 40%
Pledge 39%
Street canvassing 26%
Responded to mailing 52%
Checkout Donation 44%
Honor/Tribute Gift 42%
Pledge 38%
Purchase for Proceeds 36%
Online Donation 27%*Arrows indicate statistical significance between 2010 and 2013.
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Which of the following charitable giving methods have you used in the past two years?
How Social Are Donors?
5
43% Y and XThink OK to post on social networking site and ask for donation
20% Boomers
6% Matures
Social Media Activities Doing with Charities Today
Retail Philanthropy
6
72% are first-‐time donors
33% plan to donate directly in future
How One GA PTA Raised $380 with the Stroke of a KeyboardNorth Atlanta High School captured the Black Friday shopping madness with a dedicated flyer to their 1,300 families on Thanksgiving saying “Shop at our site”….and they are just getting started
KEYS TO EASY SUCCESS:• Frequent and consistent communications
• Leverage key buying holidays / events
• Have teachers direct students to your site for their Amazon “school lists” and generate a 5% donation
North Atlanta High School PTSA Website
https://nahsptsa.causenetwork.com
Differences in Mindset
8
“Older” People• More planned: to whom
and how much they will give
• More trusting
• Less active
“Younger” People• More Spontaneous
• Give Less (cash)
• Care about use of finds
• Enjoy participation
Donors Share Core Values
Religion and faith are both drivers and indicators of giving.
The impulse to help those in need is universal.
Wealthier individuals donate more in absolute terms than those with mid-‐level or lower incomes.
The Growing Impact of Technology’s On Charity
Mobile
“What will have the
biggest growth for digital
fundraising?”
survey of fundraising professionals
$95 billionmobile sales
$173 billion**projected mobile sales
20182015
Mobile Sales GrowthOpportunity: All age cohorts are going mobile led by Gen YChallenge: How to get in front of the wave before it is too late?
Mobile AdvertisingOpportunity: Everyone is going there, so advertisers are comeingChallenge: How can non-‐profits leverage the opportunity? (hint: you need mobile traffic & sponsors).
Mobile DonationsOpportunity: Enabling quick and easy (almost too easy) donationsChallenge: Fragmented market of enablers, who to choose? (watch out for PayPal!)
In App MessagingOpportunity: Reach supporters easier and more effectively Challenge: How to build/buy an app with value so supporters adopt?
Mobile Transactions & CouponsOpportunity: Larger than expected (and growing) trendChallenge: How can non-‐profits convert into donations?(i.e., how can you replace the change jar?)
Cause CommerceOpportunity: Advertisers want it. Supporters are looking for it.Challenge: How do you get supporters to remember you?
bought products once a year to support a Cause*
Consumers 47%28%2008 2015
bought products once a month to support Cause*
CrowdfundingOpportunity: Emotional connection to donation (GenY); leverages social mediaChallenge: Highly unregulated creating fraud opportunity
…and More Great Stuff! Direct Marketing Outsource (CRM)
Online Charity Auctions
Specialized Goods for Sale
The Trend: Services and tasks once done manually have moved to computers and are now going mobile.
Donate Used Goods Online
In Closing…
Major marketplace shifts have occurred, embrace them – and capitalize on them.
Donors are there if you know how to connect to them -‐ on their terms.
There are ways to make the fight fair: -‐ utilize new technologies, change your thinking.
A little time spent each week can ensure your future -‐ and position you in ways you never imagined.
thank you
Glen GulyasCo-‐Founder, CauseNetwork, Inc.mobile: [email protected]
Tyler BarrPresident-‐Elect, Georgia State PTA