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Get to know your Data first3 October 2019
John Walsh, Managing DirectorData Trust Associates
[email protected]+32 472 712960
Video of Water waves
Copyright © 2019 Data Trust Associates cvba
Key CharacterisOcs of a Data Driven Company
Creativity Data Driven Culture Availability of Data Data management & Automation
High level of Data Literacy
Copyright © 2019 Data Trust Associates cvba
Know you data Where are we today?
28% 30% 32% 34% 36% 38%
2017
2018
2019
Who is Data driven?
47%CompeOng with AI & Data
62%++ Investment Big Data & AI91.6%
Fear of disruption
75%
TransformaOonto be Agile
91%
Already see ROI
Data and InnovaOon: Leveraging Big Data and AI to Accelerate Business TransformaOon
h]p://newvantage.com/wp-content/uploads/2018/12/Big-Data-ExecuOve-Survey-2019-Findings-Updated-010219-1.pdf
77%
Address Cultural challenges
Long term Plan with incremental
improvements5%Technology
95%OrganisaOonal
Data Culture challenges
Know you data Where are we today?
67%Have a CDO but Role not clear
http://newvantage.com/wp-content/uploads/2018/12/Big-Data-Executive-Survey-2019-Findings-Updated-010219-1.pdf
• Customer Churn PredicOon• Credit Risk Scoring• AnO-money Laundering• Know The Customer• Fraud DetecOon• Anomaly DetecOon• Lead Scoring• Next Best Offer• Smart SegmentaOon• Omnichannel Content OpOmisaOon• Next Best Offer• Customer RetenOon• PredicOng Hospitals Readmission• Improving Clinical Workflow• Product RecommendaOons• Pricing OpOmisaOons• PredicOve Customer Support
AI Big Data
Finance
Retail
Insurance
HealthcareTelecom
Marketing
ZLogisOcs
Copyright © 2019 Data Trust Associates cvba
AI
Configuration
Data CollectionData Quality
Data ExtractionData IntegraOon
Data Analysis
Process Management
Servicing infrastructure
Monitoring
Data Architecture
PosiOoning AI within the Data landscape
Copyright © 2019 Data Trust Associates cvba
Data IntelligenceKnow your data
IdenOfy the Data Prepare the Data Choose the model Train the model Evaluate & Tune
Basic steps for a AI project
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Data Intelligence as an enabler
Copyright © 2019 Data Trust Associates cvba
AI
BI
Big Data
IoTAnalyOcs
DataIntelligence
Compliance
Why some many failures?
Bottom-up driven Business value is not clear
Lack of understanding the
challenges
Underestimate change & people
process
OrganizaOon is not engaged Technology focus
Elephant is not seen, so cannot
slice
SUCC
EED
FAIL
DATA Intelligence
Top-down andBottom-up driven
Value driven focus linked to defined
business objectives
IdenOfy data strategy and align
it to business strategy
Focus on organization and change readiness
Top management and organizaOon
buy-in
Clear operaOng model Know Your
Data (business focus)
Think big, start small, incremental
implementation
Copyright © 2019 Data Trust Associates cvba
AI Governance Framework
Goals Measures Data Citizen Management Risk
• Outline of how system operate
• Validate consistency
• Build strong data accountabilitypracOces
• Open CommunicaOon
Governance• Install internal corporate
governance & oversight processes
• Identify & mitigation of risk
• Review how & where AI is deployed and used
Operations• Standards for data management
• Validate that AI performs consistently
• Understanding data consumed for algorithmic decision making
• Training of AI models
Transparency• Policy for disclosure
• Police for outline
Communica<on• Establishing feedback loop
• AI Decision review
Interac<on• Review of human-machine
interacOons
• Consent management
• Determine approach to decision-making to reduce risk
• Human-in-the-loop for ultimate control
• Human-over-the-loop for machine validation of a human decision
• Human-out-of-the-loop involving fully automated decisions
Based on ongoing forum discussion with Gov. of Singapore
Data Intelligence enabling Technologies
Copyright © 2019 Data Trust Associates cvba
Know your Data – Some key takeaways
CreaOvityData Driven Culture
Availability of Data Data management & Automation High level of Data Literacy
Get the Big Picture Slice it into measurable Use CasesExcite and AcOvate managementGet creaOve
Data StrategySingle Business GlossaryDevelop the coalition of the willingCreate early and practical success
Classify your dataRight data for right publicKeep it relevantCommunicate its use
Select right technologyInsight without AcOons is uselessDefine & automate processesApply Roles & ResponsibiliOes
Get the basics rightWorkshopsOnline TrainingExamples of SuccessRevisit the Vision
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About Data Trust Associates
We enable companies to be data driven.
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