DataLOB Once you purchase 150+ seats, your partner works with Microsoft to ensure you are successfully Onboarded to Office 365. Qualifying customers may be eligible for the Adoption Offer, to provide you mailbox migration or additional assistance from your partner You work with your partner to find out more about Office 365 Customer Partner Your partner helps set you up with an extended trial, including the FastTrack Getting Started content, labs and user training Deployment Getting started Now that you are all set up with Office 365, your partner may continue to assist you with additional enhancements, system integration, user adoption training or service management.
FastTrack Getting Started
250 person/90-day E3, A3 trial subscription Pre-populated content for both IT Pros and End Users All Office 365 workloads on PC, web, and mobile devices Seamless transition to a production environment IT ProEnd User Getting Started for IT Deployment and Remediation Labs Preliminary Deployment Plan Detailed Deployment Plan Getting Started content for all workloads Business and End User Scenarios Training video library Getting Started Excitement Kits
Office 365 FastTrack Planning Engagements Get paid to plan and make the right first impression
For Cloud Deployment PartnersFor Cloud Deployment Partners https://portal.fasttrack.office.comhttps://portal.fasttrack.office.com
Microsoft delivered onboarding for all users, organization wide to Office 365 services Exchange, SharePoint, Lync, Office 365 Pro Plus, and Yammer Direct remote assistance provided by an Office 365 onboarding expert who will assist with various onboarding activities using a combination of tools, documentation, guidance, and carrying out configuration tasks where applicable Robust suite of automated checks and configuration to assesscurrent state assessment, identity management, and domain configuration Onboarding support will be available in following languages: Chinese, English, French, German, Italian, Japanese, Brazilian Portuguese or Spanish Available for all customers with 150+ seats of E, G, A (paid), and eligible SKUs You can engage directly, on behalf of your customer. Direct engineering support to help you deliver Office 365 onboarding for your customer.
Onboarding support Office 365 Core Onboarding Support One single Active Directory forest with its forest functional level set to Windows server 2003 level or above Activation of tenant Configuration guidance for TCP/IP protocols and firewall Configuration guidance of DNS for eligible applications Validation of connectivity to Office 365 Installation guidance and configuration assistance as needed for the following identity services Directory Synchronization server between the customer AD DS and Office 365 Service Password Synchronization with the Directory Synchronization tool AAD Sync server between the customer AD DS and Yammer Service ADFS for local domain authentication with Office 365 Service in a single- site fault-tolerant configuration Provide the customer with a Remediation checklist Eligibility of Customer Customer purchases licenses for a new Office 365 tenant and purchases at least 150 licenses for the new Office 365 tenant in one of the following plans for Office 365 service. * Office 365 Enterprise plans (E1, E3, E4) Exchange Online Plan 1 and Exchange Online Plan 2 Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive Standalone plans. Office 365 Government plans (G1, G3, G4) Paid Office 365 Education plans (A3, A4) * Office 365 Kiosk plans (K), Office 365 Midsize business plans, Office 365 small business (P1), Office 365 small business (P2) plans, Yammer Enterprise standalone plan; Office 365 Dedicated and ITAR-support plans; and any Office 365 service plan purchased through a third party that is contractually obligated to provide support for the Office 365 service are ineligible. Eligibility Applications and Services Microsoft will onboard one or all of the following applications to Office 365 if customer has purchased them. Each application will go through Onboarding exercise once within the 12-month period from the time of initiation. Exchange Online SharePoint Online Lync Online Yammer Office ProPlus OneDrive for Business Microsoft provided enhanced onboarding support for eligible customers
Onboarding support workload details Lync Online onboarding Provide guidance with Provisioning Lync cloud identities for Office 365 Service Configuration of Lync setup to enable instant messaging (IM) and presence features for Office 365 Service Exchange Online onboarding Provide guidance with Creation and/or update of Autodiscover and sender policy framework records in Domain Name System (DNS). Configuration of the messaging setup to enable email routing between source messaging system and Office 365 environments. Assist with enabling the eligible source environment for coexistence with Exchange online when applicable SharePoint Online onboarding Provide guidance with Setting up user provisioning including licensing Enabling site creation for customer administrator Planning site collections Securing content and managing permissions Enabling personal sites and social features Feature configuration Microsoft provided enhanced onboarding support for eligible customers Yammer onboarding Provide guidance with Converting customers Yammer Basic Network into a Yammer Enterprise Network Setting up Yammer directory synchronization and Single Sign On (SSO) setup using ADFS. Integrating Yammer with SharePoint Online Office 365 ProPlus onboarding Provide guidance with Assignment of end-user licenses Setting up click-to-run from Internet Configuration assistance for a single on-site distribution server for click-to-run (customer needs to provide server with guidance for client XML)
Customer/Partner responsibilities Network configuration, analysis, bandwidth validation, testing, and monitoring Technical change management approval process and supporting documentation Rationalization and definition of group policies for user, workstation, and server management Modification of current operational model and operation guide Multifactor authentication Cobranding of Office 365 user interfaces Decommissioning and removal of on- premises environments (like messaging and collaboration) Architectural and technical documentation specific to the customer Design, procurement, installation, and configuration of hardware and networking Analysis of customer networks Procurement, installation, and configuration of software Configuration, packaging, and distribution of client software required for Office 365 Service Management, configuration, and activation of mobile devices Applying security policies on mobile devices General activities Depending on environment, these are the activities you may need to perform Construction and maintenance of customer test environment Installation of service packs and any required updates on infrastructure servers Provide / configure public SSL certificates Modifications to the Office 365 Service beyond the configurable options Overall program and project management of customer resources. End-user communications, documentation, training, and change management Help-desk documentation and training Producing customer specific reports, presentations, or meeting minutes
Customer/Partner responsibilities AD DS design, installation, and configuration, including trusts and site definitions If applicable, Multi-forest consolidation including consolidating or decommissioning existing AD DS domains or domain controllers (if any) AD DS organizational unit restructuring, workstation migration, and group policy change within the existing AD DS domains Attribute changes in AD DS to allow for filtering of objects with Directory Synchronization tool AD DS remediation production changes required to get a complete sync Forefront Identity Manager implementation or customizations to support multiple Active Directory forests Integration into any other identity providers, such as using WS-Federation or SAML 2 Integration with information cards or Windows CardSpace identity selector Firewall changes, perimeter network setup, load balancing, or any other form of networking changes Customizations to authentication pages Third-party or reverse-proxy integration for presentation of AD FS services to the Internet Configuration of two-factor authentication Supporting pre-authentication to access the AD FS servers from the Internet Identity integration activities Depending on environment, these are the activities you may need to perform Customization of the Directory Synchronization tool Disaster planning for Directory Synchronization tool with SQL Server software SQL Server software installation of Directory Synchronization tool Facilitating BlackBerry Business Cloud Services for the Office 365 Service Customization of the DirSync tool Disaster planning for DirSync tool Application code modifications to implement federation solution Security assessments or security-policy recommendations
Customer/Partner responsibilities Infrastructure, design changes or modifications to existing on-premises messaging servers. Configuration to existing on-premises messaging servers. Coexistence with business applications. Domino directory to Active Directory synchronizations. Ongoing synchronization between the Lotus Domino directory and AD DS. Synchronization of security groups from Domino directory to on-premises instance of AD DS. Messaging activities Depending on environment, these are the activities you may need to perform Connectivity to any other identity sources or interfaces beyond those that are eligible for Onboarding benefit. Provisioning or removing of identity objects throughout the solution. Workflow functionality for providing automated approval and denial capabilities. Dependent application discovery, remediation, modifications or troubleshooting.
Office 365 FY15 Adoption Offer
Adopt & ManageEnhance Onboard Available for all customers with qualified 150+ seats Includes all Office 365 workloads Use toward remediation, migration & adoption activities through partners
Who / When Customers who buy 150+ seats of Office 365 Office 365 Enterprise plans (E1, E3, E4) Exchange Online Plan 1 and Exchange Online Plan 2 Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive Standalone plans. Office 365 Government plans (G1, G3, G4) Paid Office 365 Education plans (A3, A4) September 1, 2014 June 30, 2015 What Partner led project management of onboarding Partner led Data migration (Email, OneDrive or SharePoint) Partner led Remediation activities Partner led SharePoint, Lync, and Yammer adoption activities Or Microsoft provided mail migration Activities may include
Customer Adoption Offer Getting started
Customer Expectations and Responsibilities Migration schedule and specific mailboxes Client-side migration issue support End user communications Migration of client side data (.pst, local Outlook settings, local contacts) Post migration support Remediation or migration of Lotus Domino applications and application data. Migration of mail that is in databases not based on the standard Lotus Domino mail template. Modifications to the IMAP4 tool for IMAP4 mail systems that are incompatible with the tool. Migration Schedule and Operations Migration will be done on standardized prescheduled 24x5 basis in pre-defined migration time slots with 3 migration time slots per migration day All migrations will use MS cloud-based migration tools Post-migration report for the migration time slot is provided to customer Microsoft-provided enhanced onboarding support for eligible customers
Source environment Type of migrationWill migrateWill not migrate Exchange 2003 / 2007 / Exchange 2010 / Exchange 2013 Cutover migration From source mailbox Emails Mailbox Rules Delegates Mailbox contacts Calendar Tasks Public Folders External contacts Mail-enabled users Signature Mailbox dumpster Any email that is 25MB or larger Archive data Rights managed or encrypted emails Exchange 2003 / 2007 Staged migration From source mailbox Emails Mailbox Rules Delegates Mailbox contacts Calendar Tasks Distribution Lists and external contacts with directory synchronization Public Folders External contacts Mail-enabled users Signature Mailbox dumpster Any email that is 25MB or larger Archive data Rights managed or encrypted emails Exchange 2010 & 2013 organization Migration with hybrid deployment From source mailbox Emails Mailbox Rules Delegates Mailbox contacts Calendar Tasks Signature Distribution Lists and external contacts with directory synchronization Any email that is 25MB or larger Archive data Public Folders (*) Rights managed or encrypted emails
Source environment Type of migrationWill migrateWill not migrate Lotus Domino 7.0.3+ Staged Notes Migration From source mailbox Emails Mailbox contacts Calendar Tasks Signature Mailbox Rules Delegates..NSF archive files Encrypted email Document links Any email that is 25MB or larger. Archive data IMAP source Migration using native IMAP tools From source mailbox Email Rules Delegates Distribution Lists External contacts Mail-enabled users Mailbox contacts Calendar Signature Tasks Any email that is 25MB or larger. Archive data Encrypted email