© 2010 MediaMind Technologies Inc. | All rights reserved

Global SupportDir. Global

Support

Tamir

NA Support Manager

Steve Penza

Vanessa

Natasha

Tia

Kris

(Seattle)

Publisher Formats

Mike

Offshore Support manager

Ian

Offshore

Tier2 EMEA

TBH

Barak

Derek

Tier2 AU

John

Barry

EMEA Support Manager

Tal

Lisa Inna

Julie Tzachi

Lizi

ManagerTier2CertificationsT1/DSS

© 2010 MediaMind Technologies Inc. | All rights reserved

Global Support - Offshore

TSA

Support Engineer

Offshore Support manager

Ian Haigh

EMEA Shift

Gerald Estipona

[General]

Arian Reyes [Platform,

Conversions]

Mark Amoin [Pub support]

Mark Josef Julio [Publisher, platform]

NA Shift

John-Michael Aquino

[all around]

Christopher Aller [conversions,

Discrepancies]

Amante Castino [General]

Michael Rodrigez [Creative]

Anna Acha

APAC Shift

Juan Paulo Sumawang

[Creative, Platform]

Michael Galicha

[all around]

New Hires

Kaye Bihag

Oliver Rusiana

Lee Sevilla

Focal point

New hires

* Technical support Agent (TSA) is a function that provides general support and is not as technical as support engineer.