Hotel Voucher Booked: Goibibo.com1 message

goibibo <noreply@goibibo.com> Sat, Feb 1, 2014 at 1:19 PMReply-to: goibibo <noreply@goibibo.com>To: Hetalrm@gmail.com

Hotel Confirmation Voucher

Personal Information

Traveler name Hetal ShaH

GoIbibo Booking-Id HTLS2GWVZR

Hotel Booking-Id 0000045120

Billing address Ibibo web Pvt Ltd, Pearl Tower, Plot#51, Gurgaon, Haryana

Payment Information

Amount Paid Rs. 7900.0

Original Amount to be Paid Rs. 10400

Goibibo Discount Code HOTNATION25

Your Savings on goibibo Rs. 2500

Travel Information

Destination Mahabaleshwar

Hotel Name The Grand Legacy

Check In date Feb. 9, 2014

Check Out date Feb. 11, 2014

Room Type Elegant Room

Hotel Address Panchgani Road, Metgutad

Hotel Phone 02168 272188,272388

Room 1 Adults: 2 Child: 0

Inclusions/Exclusions Accommodation , All Meals , Taxes

Important Note : Booked & Payable at goibibo.com

Cancellation & Amendment Policy :

The standard cancellation policy will not be applicable during festive period ie. 01st Nov'13 to 17Nov'13 and 15thDec'13 to 15th Jan'14 - 100% retention applicable.No Show, Cancellation charges will be 100 % Cost.

If You cancel your Hotel booking within 72 hrs of checkin, Cancellation charges will be 100% Cost.If You cancel your Hotel booking on and before 4 days of checkin, Cancellation charges will be 1 Night Cost.Most hotels do not allow unmarried / unrelated couples to check-in. This is at full discretion of the hotelmanagement. No refund would be applicable in case the hotel denies check-in under such circumstances .

Hotel Policy :

Your booked hotel has some rules, please read the below carefully:

The standard check-in time is 11:30 AM and the standard check-out time is 09:30 AM. Early check-in or latecheck-out is strictly subjected to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed and reconfirmed with hotel directlyNEW YEAR SURCHARGE OF Rs.1200/- per adult and Rs.600/- per child for the GALA DINNER and EVENTsupplements need to be paid directly at the hotel.The primary age of the guest must be at least 18 years old to be able to check into this hotelStandard Check-in time is 12 pm and check-out time is 12 pm, though some hotels may have different timings asper season & policy. Early check-in or late check-out is subject to availability and the hotel might charge you extrafor it.Your stay does not include additional personal expenses like telephone charges, meals that aren't part of yourmeal plan, any hotel services you use (like laundry and room service) or tips. The hotel will charge you directly forthese when you're checking out.It is mandatory for guests to present valid photo identification at the time of check-in. According to governmentregulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. Theidentification proofs accepted are Drivers License, Voters Card, and Passport. Without valid ID the guest will notbe allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' ifsuitable proof of identification is not presented at check-in. Goibibo will not be responsible for any check-indenied by the hotel due to the aforesaid reason. No refund would be applicable in case the hotel denies check-inunder such circumstancesHotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc... Alladditional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.Please note that it takes minimum of 4 to 8 working hours to confirm a reservation at the hotel for same daycheck-ins.

Cancellations Procedures :

Online cancellations: Cancellations can be made online.Please visit http://www.goibibo.com/hotels/customersupport/. Step by step instructions available.Offline cancellations: We also accept cancellation requests through phone, call on- 1800 2081060Only those cancellation requests which are made either online or on the phone to our customer support teamshall be entertained. goibibo shall not be liable to entertain any cancellation requests made directly to the hotelwithout intimating goibibo.If you do not show up at the hotel, you will still be charged the entire amount as per No show hotel policy.Please note that the hotel cancellation policies change from time to time based on the date of booking, date oftravel, promotional offers etc. The policy applied to your booking will be the one displayed at the time of bookingand on your voucher only.For bookings with discount ,cancellation penalties will be charged on the Display/Total price if a Promo Code hasbeen used.For bookings under any special offer cancellation and refund policies mentioned above will not be valid.

Modifications, Alternative & Refunds Procedures:

For all modification please call on 1800 2081060Please do not call the hotel directly for reservation changes or cancellations. The hotel's reservation can't makechanges to or process refunds for these specially-negotiated rates.Your bank may debit its own separate charges from refunds made to your credit card or bank account.As you are aware - that goibibo is just a booking agent.We do not control, own, create or direct hotels and theirrates & inventory updates on our website.In case hotel does not honor the booking our team will work hard andshall suggest you the best alternative for your stay, which shall be as per your discretion.

To know more about Mahabaleshwar please visit our exclusive Mahabaleshwar

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Wishing you a happy stay with Goibibo.com

Best Regards, Goibibo Team Phone : 1800-208-1060

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