Graham Farrant

Chief Executive and Chief Land Registrar

Created in 1862

Our history

Who we are and what we do

24 million titles

Who we are and what we do

Percentage of the land mass

registered

Key Facts

The Land Register of England & Wales

contains over 25 million titles

covering more than 87% of the land mass and

£4 trillion of property value.

•Land Registry:

Employs over 4,350 people .

processes 7.2m updates each year

Receives 24m requests for information and

0.7m calls to its contact centre.

Receives 99% of information requests and

73% of registration applications electronically.

Provides e-services to 12,000 organisations

and

140,000 individual professional users.

Key Facts

6

7

Overview of Land Registry Services

Looking for or selling a property

Pre-exchange Exchange of

contracts Completion

Living in the property

Sale & Purchase Process

Lan

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• Find a Property • Property Price

Information • House Price Index • Flood Risk Report

• Property Alert • First Registration • Transfer of Part • Dispositionary First

Lease (e.g. flat) • Dealing: Discharge

mortgage New owner New mortgage

• Official Search • Search of the

Index Map • Official Copies • Bankruptcy Search • Land Charges

Search

• Voluntary First Registration

• Dealing: Change of

address Death Marriage Re-mortgage Discharge

What’s the property worth?

I need a mortgage.

Is there a risk of flooding?

I am worried about property fraud.

My circumstances have changed, are my details up to date?

I want to raise some money.

Due Diligence: Is the land registered? Is there a mortgage? Who owns the boundary? Any other constraints on the property?

Is the priority of my transaction protected?

Are all the legal interests in the property protected?

How big is the garden?

Statutory Service Citizen Professional Add value or Data Service

Registration services

18600, (17%)

Information Services,

85900, (79%)

Enquiries, 3800, (4%)

Daily Intake

Current Services

8

Units Per Post Per Day Total Cost Before Dividend

Our vision and values

Your land and property rights:

guaranteed and protected

We give assurance We have integrity

We drive innovation We are professional

In 2012 Land Registry developed a 5 year Business Strategy for 2013–2018 to transform the organisation and our services. Over 2 years on, Land Registry has either already delivered the challenging targets or is working hard to deliver them.

Business Strategy Targets to 2018

A 60% increase in productivity for land registration services leading to a reduction in fees in 2016/17

Special Dividends totalling £200m

Easy access for all to 100% of licensable data either for free or at marginal cost

A new, free, on-line service for the public to protect their property from fraud

An IT architecture to support digital by default

Digitisation of local land searches reducing the time and cost of conveyancing

An engaged workforce aligned with the success of the organisation

Current Position

30% increase delivered 50% fees reduction for electronic applications implemented April 14

£200m Dividends paid to HM Treasury

56% of licensable data available

Award winning Property Alert service delivered

IT Architecture being upgraded

Primary legislation delivered

Action plans being implemented

Average FTE by year 2008 2015

No of offices 26 14

No of staff in assets and

FM

300 18

Sq m of office space 250k 72k

File stores 12 1

Running costs per year £70m £15m

Business Strategy 2013-2018

10

Units Per Post Per Day Efficiency

MapSearch

Property Alert

Free award-winning service

to help combat fraud

Making use of our data

E-services transactions

99% of information

requests

73% of registration

applications

Our ambitious transformation will deliver significant beneficial outcomes for customers, and the economy. Land Registry will:

Be smaller, focussed on our core registration competencies

Be agile, resilient to fluctuations in the property market

More effectively combat registration fraud

Provide customers with 24/7 digital access

Improve the customer experience of land and property transactions

Streamline administrative and back office processes

Right size the estate, reducing costs and releasing property

Modernise our IT systems based on open standards and technologies

Release 100% of licensable data

Integrate Local Land Charges and other adjacent registers

Land Registry Transformation

16

Local Land Charges - the next 12 months

17

Secondary Legislation – consultation and rules

Procurement of solutions/services

Design and build the register

Complete the detailed analysis of data in local authorities

Complete New Burdens Assessment

Develop migration plans

Start Full Business Case (FBC)

Local Land Charges - timeline

18

19

• October - 226,009 applications awaiting processing

• 87,167 awaiting responses to requisitions or expiry of notice periods

• 2015-=16 year to date

• over 300,000 requisitions

• over 500,000 individual requisition points

• over 4,000 requisition points every working day

• Overall, Land Registry is raising a requisition in approximately 1 in 5 cases

Requisitions – facts and figures

20

Discharges

• Obtain as definitive a Redemption Statement as possible

• Warn client against further borrowing on the account

Restrictions

• Obtain consents and certificates from 3rd parties

Variations between the register, transfer and charge

• discrepancy in name,

• not accounting for a registered owner

• or some other variation between the register and deeds

Execution of deeds • signature not being witnessed, or a witness’s details not being included, • Increases the risk of fraud

Requisitions – reasons

21

Confirmation of identity

• No confirmation or incomplete confirmation still a rejection point

Fees

• Check the Fee Order and use the Online Fee Calculator on GOV.UK

Address for service

• Check with your client what contact address(es) should be entered in the property, avoid conflicting information

Errors in lodging applications electronically

• Poor quality scanned images

• Multiple documents in one scanned file

• Documents with missing pages/discrepancies

• Incorrect deed attached

• Applications made against the wrong or insufficient titles

• Wrong type of application

Requisitions – reasons