Upload
greyfinn
View
86
Download
0
Tags:
Embed Size (px)
DESCRIPTION
Brief outline product presentation from GreyFinn. GreyFinn provide Intelligent Visitor Engagement Solutions, this overview shows some outline details of the Dialogue product.
Citation preview
Intelligent Personalised Engagement
Average website conversion > 3%
Pure play online Retailers: 4%
Online 2013
Online ad
spend £4BN+
Almost no money spent on improving
conversion/identifying customers.
All on driving traffic
* IAB
Poor email response for visitors
Less than 4 in 10 (39%) website help emails were answered!!
Visitors are offered assistance by email:
Visitors want engagement – fast!
* Liveperson
Key elements of great online experience
Visitors don’t expect to need help – should the need arise simplicity and speed are key.
59% of visitors would like a choice of contact methods:
click to call / chat etc…
Dialogue enables you to engage with your visitors in the
way they want.
All from one platform.
Dialogue: key benefits
• Real time application that makes your website more productive and enables you to:o Increase saleso Be more effective and efficiento Provide a better consumer experience
Flexible / Personalised Engagement
Click to Call or Chat Survey or Question Set
Engage in the way your visitor wants
Mobile: more than 30% UK Site Traffic
• Dialogue works on all devices
• All functions are available on mobile
31%Mobile
69%Desktop
Integration and configuration
• Installation on your website takes minutes
• Automated A/B testing
• Implementation and maintenance of the ‘rules engine’ is a fully managed service
• Data provided to enable subsequent re-targeting
Increased ROI
• Generates incremental leads
• Improves lead quality
• Higher conversion rate
• Greater sales team efficiency
• Reduced sales channel drop-out
• Enhanced analytics
• Reduced abandonment
Recent client results
• High quality contactso VV-Auto: 40% conversion rateo Dun & Bradstreet: two thirds of the leads
result in a sale
• Timely personalised engagement resonates with visitors:o Bilia, Toyota: doubled the amount of
customer contacts through web