Group No. 16 OSDC Assignment Part-I

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    Subject: Organizational Structure & Design

    Batch: PGCBM-17

    Assignment: Part-I

    Group No: 16

    Assignment Part-I

    Chapter No* Page Questions to be Answered

    Chapter 1 25 1,2,3 and 4

    Chapter 2 55 1,2 and 3

    Chapter 3 87 1,2,3 and 5

    Names SMS ID

    Nikunj Dudhara 105725

    Komal Gujarathi 106527

    Sanjay Shedge 106213

    Rajiv Bhattacharya 106935

    Sidharth Vaishnav 106553

    Vadan Mehta 106360

    Harish More 106904

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    Chapter -1 (Answers)

    1. What is the name of the organization? Give a short account of the history of the company. Describe

    the way it has grown & developed.

    Answer: a) Name of the organization: Nomura holdings / Nomura Group

    b) History of Nomura:

    The Nomura Group has been founded in 1919 in Osaka by Tokushichi Nomura II, a wealthy Japanese

    stock broking tycoon. Everything begun much earlier with TokushichiIIs father, Tokushich Nomura. His

    father created a money changer business in Osakain 1872, the Nomura Shoten. His son first helped him

    in his business and then went onto start in a new business in Japan at that time, stock brokering. This led

    Tokushichi Nomura II to found the nowadays called Nomura Group based on the idea that a long and

    sound customer relationship is the key to a successful business. The Nomura Group is the financial

    institution of a wider conglomerate named NomuraHoldings. This conglomerate is based on the

    Japanese business model Keiretsu. Companies in a Keiretsu have strong and interwoven relationshipsbut stay independent in their management. Those business groups are usually organized around a bank

    which lent to Keiretsu companies, hold equities in them and bail Keiretsu members out if needed [1].

    Nomura Holding is a horizontal Keiretsu with companies present in many industries from oil and gas to

    construction, chemicals and foodstuffs. The bank in this case is Nomura Group with a noteworthy group

    member named Nomura Securities (NSC).NSC is Japans most internationally famous stock brokerage

    firm. It has been established in 1925 in Osaka, when it spun off from Nomura Group. It was first a bond

    trading firm and became famous for inventing the conduit commercial mortgage. It was actually NSC,

    which should acquire the European and Asian operations of LehmanBrothers.NSC has managed

    throughout the 20th century to take advantage of political and economical difficult situations like the

    end of the Second World War, the 1965 Japanese recession or the oil shocks. This was made possible bythe visionary company beliefs, always one step ahead of the industry competitors. The Economist once

    wrote What Nomura does this morning, the rest of the Japanese securities industry will do after lunch.

    For example in 1965, guided by the belief that economics and technology would-be closely intertwined

    in the future, NSC founded an independent research institute to serve Nomuras needs but those of

    Japan as well. Today Nomura Research Institute is one of the leading research organizations in Japan

    and the companys belief at that time has been proved to be correct. During the 1980s, a cutting edge

    computer system was one of the competitive advantages Nomura had on the market. NSC was thefirst Japanese company to be listed on an American stock exchange (Boston) in 1969 and the first

    Japanese company to be listed on the New York Stock Exchange in 1981. However they never really

    succeeded in taking a significant part on the American securities market. They founded the verysuccessful European branch in the 1970s with its headquarters in Frankfurt. At the beginning of the

    1990s during the Japanese economy crash, things started to get nasty. NSC faced many scandals and

    market troubles. However, they managed to stay financially sound and took the crisis as an opportunity

    to restructure their business and management model to become competitive again.

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    c) Nomuras Growth & Development: With 18,000 people working in over 30 countries, Nomura's ADR is

    available on the New York Stock Exchange under the symbol (NYSE: NMR). Nomura earns revenue in a

    variety of ways. As an investment bank, Nomura earns advisory fees on merger and acquisition (M&A)

    deals, initial public offering (IPO) deals, as well as raising funds through issuing debt for corporations. It

    also earns commission to manage money and executes trades on behalf of customers. Another large

    contributor to Nomura's income is proprietary trading and investments in private equity.

    The Yen/USD exchange rate also impacts the price of Nomura stock. The company records earnings and

    assets in its local currency, so an appreciation of the Yen benefits the ADR price and increases the

    nominal value of dividends on its ADR shares, as it earns more in terms of US dollars.

    Like many Japanese banks, Nomura manages a relatively more conservative balance sheet than its

    European and American competitors, in part because of its experience with past financial crises. The

    extra capital provided a cushion when asset values fell, and allowed Nomura to buy stakes in oversea

    competitors. In September 2008, Nomura announced it would purchase Lehman Brothers' franchise in

    the Asia Pacific Region and the equities and investment banking operations in Europe and the Middle

    East for $2 billion USD.

    Nomura Holdings Inc. (NYSE: NMR) is the largest Japanese asset manager with 23.4 trillion Japanese

    Yen (JPY) in assets under management (AUM) as of March 31, 2010. It is also Japan's largest investment

    bank in terms of mergers and acquisitions (M&A) volume, and Nomura manages the most investments

    trusts in Japan. The 2008 Financial Crisis hurt Nomura, as revenue decreased 60.3% in FY 2009 (ended

    March 31, 2009) from its 2008 levels. However, in FY 2010 Nomura rebounded, as revenues jumped

    from 665 billion in 2009 to 1.4 trillion in 2010.

    On September 24, 2009 Nomura announced a record $511.3 billion yen (approximately $5.7 billion USD)

    sale of 800 million shares of stock, equivalent to about 30% of total outstanding shares. The markets did

    not react well to this news, as the stock fell by the 16% maximum trading limit allowed by the Tokyo

    Stock Exchange two consecutive days after the plan was announced. Nomura hopes to use the capital itwill raise to upgrade infrastructure in Japan as well as fund expansion in the U.S., Asia, Europe as well as

    emerging market regions. Nomura has put the funds to use, as it acquired London-based corporate

    financial advisory firm Tricorn Partners LLP for an undisclosed sum in December of 2009. As a further

    sign of its commitment to becoming a global bank, on May 17, 2010 Nomura announced it was electing

    two foreigners to its Board of Directors, the first foreigners on the board since the company shifted to a

    holding company structure in 2001.

    For the first quarter of 2011 (Nomura's fiscal year ends March 31 of each year), Nomura posted a net

    income of 2.32 billion

    Nomura reported a net profit of 2.32 billion yen ($26.9 million) in the period ended in June, a declinefrom 11.42 billion for the same period one year ago.[10] The company attributed the decline in

    profitability in large part to the European debt crisis.

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    Growth & Development(In Numbers)

    For the fiscal year ended March 31, 2010, Nomura had total net revenues of 1.14 trillion, a significant

    increase from its 2009 net revenues of 312.6 billion. Total non interest expenses declined slightly from

    1.09 trillion in 2009 to 1.05 trillion in 2010. Combined, this led Nomura's 2010 net income to increase

    to 95.7 billion in 2010, compared to its net loss in 2009 of 757 billion yen.

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    Question 2

    2) What does the organization do? What goods & services does it produce/provide? What kind of values

    does it create? If the company has an annual report, what does the report describe as the companys

    organizational mission?

    Answer a) Nomuras services & values created: Nomura develops and provides various products &

    services related to Banking & Financial Markets. Each product & service generates high satisfaction level

    to the various clients/customers. The range of products & services are depicted in the below picture:

    Maximizing Customers Value"Customer profits should be considered before the firm's profits." Perhaps just as unusual, the founder

    practiced what he preached. The concept of linking the company's gains directly to those of the

    customer was given wide exposure. This meant that Nomura and its customers could make decisions

    from the same standpoint and belief that "the customer's success is the company's success."

    Throughout our more than 80 years history, Founder's Principles have been handed down and still live

    on today. From the principles of "putting the customer first" came Nomuras unwaving commitment to

    "Prospering together with its clients", something that the organization still continue to build on today.

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    Maximizing Shareholder ValueIn consideration to the drastic changes over the past year, Nomura is working to maximize and

    protect shareholder value by ensuring Nomura is prepared to deal with any risks that may occur

    in the future. Nomuras medium-term target is to achieve500 billion in pretax income and a

    return on equity of between 10 percent and 15 percent. The group will remain focused on

    achieving this goal. As it is said that the best defense is a good offense, it will also continue to

    move with speed and create change at Nomura to become a world-class investment bank.

    Looking ahead, the financial services industry will continue to reorganize itself over the next few years

    and the environment will remain in a constant state of change. This presents Nomura with an

    unprecedented opportunity to capitalize on Nomuras position as an independent investment bank. The

    group believes this unique position will allow us to play a leading role in the capital markets as Asias

    global investment bank.

    c)OrganizationalMission: The below mentioned Organizational Mission Statement was coined by the

    CEO of Nomura

    Last year we dealt with legacy assets and positioned the firm for future growth. This year, ourfocus is on achieving profitability by leveraging our expanded business platform to deliver

    tailored solutions to our clients across all geographies.

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    Chapter 3:

    1. Draw a chart of your organizations domain. List the organizations products and customers and theforces in the specific and general environments that have an effect on it. Which are the most

    important forces that the organization has to deal with?

    Products & Customers:

    RETAIL

    Our Retail business offers investment consulting services to individual investors in Japan through an

    integrated nationwide network, call centers, and web-based services. These services meet the

    increasingly diverse needs of our customers by leveraging our superior consulting expertise and broad

    lineup of financial products.

    Retail investors demand investment products and services tailored to their individual needs. Nomura isresponding with higher-quality products and services as well as improved consulting services to meet

    the specific requirements of each customer.

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    One of our long-standing strengths is face-to-face services at our branch

    offices. We are a strong believer in the benefits of speaking directly to

    customers and we will continue to enhance our consulting-based services

    and our organizational structure to meet the changing needs of a broader

    base of investors.

    Since 2006, we have opened over 30 new branches, bringing our

    nationwide network to 171 branches. In addition, we have further revised

    our product and service offering and upgraded our employee training

    initiatives to ensure we continue to understand and meet our clients

    needs.

    At the same time, we are stepping up our efforts in other channels to deliver the information that ourcustomers need as quickly as possible. We are also increasing services that enhance convenience for

    customers, one example of which is the commencement of an online securities-backed loan service in

    July 2008.

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    WHOLESALE

    Global Markets

    Nomura's Global Markets operations have a proven track record in the sale

    and trading of bonds, stocks, and foreign exchange, as well as derivatives

    based on these financial instruments, mainly to institutional investors. In

    response to the increasingly diverse and complex needs of our customers,

    we are building up our trading and product origination capabilities to offer

    superior products not only to institutional investors but also to Nomuras

    Retail and Asset Management divisions. This cross-divisional approach also

    extends to Investment Banking, where close collaboration leads to high

    value-added solutions for our clients. In Asset Finance, we leverage our

    broad customer base for maximum advantage and offer sophisticated

    financial solutions to raise capital through real estate and other asset

    securitization schemes.

    By acquiring parts of Lehman Brothers' operations in Asia-Pacific, Europe,

    and the Middle East, Nomura has become a world-class player in both fixed

    income and equities. We have added a new international client base to our

    already solid base of Japanese institutional investors and have substantially

    enhanced our research and product origination capabilities. Our systems

    are integrated, providing an infrastructure enabling us to generate

    synergies across the business.

    Global Markets will continue to be the product supply hub for Nomura. In light of the changing

    environment in the financial markets, we will focus on delivering high value-added products and

    solutions to our clients by enhancing our product development expertise in key areas such as

    derivatives. We will also make full use of the global trading infrastructure at Instinet, a wholly owned

    subsidiary of Nomura.

    Fixed Income

    We are rolling out our product lines globally and aiming to become a top-tier player in our target

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    markets. Our focus is on liquid businesses such as interest rates, currency and flow credit trading. We

    also offer structured solutions in response to our clients increasingly complex needs.

    Equities

    We aim to become the world's leading provider of liquidity. We offer our clients the best execution

    based on our cutting-edge technology and highly diverse sources of order flow. We are also enhancing

    our service offering to deliver products with unrivaled value-add and create win-win solutions for our

    client franchise.

    Asset Finance

    In asset finance areas such as real estate and acquisition financings, we continue to develop our

    business in response to changing market conditions and client needs.

    Investment Banking

    Investment Banking provides a broad range of services such as underwriting and advisory activities to a

    diverse group of corporate clients, financial institutions, sovereigns, investment funds and others. Weunderwrite offerings of debt, equity and other financial instruments in Asia, Europe and other major

    financial markets. We have been enhancing our M&A and financial advisory expertise to secure more

    high profile cross-regional and intra-regional deals. We focus on building long-term relationships with

    clients by offering them a seamless approach using our extensive resources to deliver bespoke solutions.

    Business models in the investment banking business can be divided into four groups based on

    geographic breadth and product range: regional leaders, boutiques, mega boutiques, and global leaders.

    Nomura has traditionally been considered a regional leader. In the past, our global expansion and

    international offices were designed to support our Japan-related businesses. However, with our newly

    acquired business operations, we have quickly built a platform to deepen our global coverage.

    We are expanding our businesses by providing high value-added, bespoke solutions such as financing

    and provision of currency and derivative hedging instruments to address the individual needs of each

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    client in each geographic region capitalizing on our execution and industry expertise. With the

    acquisition of parts of Lehman Brothers' operations in Asia-Pacific, Europe and the Middle East, we aim

    to enhance our presence as a global investment bank and synchronize our established Japanese client

    base with this global network to provide world-class services, while continuing to build our businesses in

    Japan.

    Merchant Banking

    Nomura Principal Finance has been active in the field of buy-outs and corporate revitalization in Japan,

    targeting investment opportunities that offer scope for capital appreciation and attractive returns. Our

    Japanese private equity business has also been developed through investments in funds managed by

    Nomura Research & Advisory.

    In recent years, private equity funds have served an important role by

    providing financial support to companies trying to build their operations. In

    todays difficult business environment, our clients are increasingly looking

    for new financial solutions, such as restructuring their business portfolios or

    even delisting their shares through management buyouts.

    We take a comprehensive approach that goes far beyond simply lending

    funds to investee companies. We make a commitment to partner with our

    clients and collaborate with them to boost the value of the company. We

    can provide talent for hands-on management, an extensive network, and

    industry-leading expertise in addition to supplying the necessary capital. In

    short, our main strength lies in being able to mobilize Nomuras full

    resources at all stages in the business restructuring process.

    Our long-term approach also takes into account the needs of all

    stakeholders from employees to the local community. These strengths have

    helped us build a solid track record in a diverse range of industry sectors

    and become a trusted partner to a broad base of clients.

    In our search for new investment opportunities, we will continue to utilize

    Nomuras entire network with an even more rigorous focus on profitability

    when considering new investments. For existing investments, we will

    leverage all of Nomuras available resources to increase the value of our

    investee companies and consider the best means to recoup our

    investments.

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    Management Buyouts (MBO)

    Company acquisitions led by

    management teams and/or employees

    Strategic Delistings

    Strategic delistings to eliminate thethreat of hostile takeover and the impact

    of short-term earnings on corporate

    value

    Business Succession

    Changing shareholder composition as a

    part of business succession

    Capital Increases

    Capital increases of large, mature

    corporations to support additional

    business expansion

    Joint Investment

    Collaborative-type M&A by carried out

    jointly by business and financial investors

    Turnaround Sponsorship

    Provide management, financial and

    operational support for corporate

    turnarounds

    y The results that can be expected from a scheme may greatly differ due to differences in thescheme depending on individual cases.

    ASSET MANAGEMENT

    Our Asset Management business consists of development and management of investment trusts that

    are distributed by Nomura Securities, other brokers, banks, Japan Post Bank and Japan Post Network.

    We also provide investment advisory services for pension funds and other institutional clients.

    In the investment trust business, we take a multiproduct, multichannel approach to offer products andservices tailored to our clients requirements. We have an extensive product offering and continue to

    innovate to meet the changing needs of our clients. We offer wide support to our distribution channels,

    and to improve our products and services we are creating more opportunities for direct client contact

    through seminars and informative sessions.

    In the investment advisory business, institutional investors are reviewing their portfolio allocations after

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    the recent financial turmoil and reconsidering their choices of asset managers. We are capitalizing on

    this trend to increase our investment advisory assets by leveraging our expertise in Japanese and Asian

    equities as well as Japanese and foreign bonds. We are also developing new products, such as equity

    funds that are based on the RAFI(R) (Research Affiliates Fundamentals Index) strategy and sharia-

    compliant equities and bonds in the Islamic finance space. These developments represent our constant

    commitment to pursue new fields and new methodologies to deliver the latest products to our clients.

    Analysis of forces in the specific and general environment:

    We use a SWOT analysis to base our strategic analysis and assess with qualitative arguments whether

    buying part of Lehman was a good move for Nomura.

    In order to do the SWOT analysis, we have to first define the main goal of this acquisition. This goal was

    defined by Nomura as becoming a world class investment bank by maximizing synergies using

    competitive resources and having a vertically integrated international wholesale business. Once this

    goal is defined, we first assess what are the present strengths and weaknesses of Lehman. Then from

    this assessment, we evaluate what are the potential future opportunities and threats this deal would

    create for Nomura.

    Nomura Group works to prevent behavior that may give rise to suspicion of violations of legal

    regulations. Should such issues arise, all related information is promptly transmitted to managementwithout exception, and systems have been put into place to deal with these appropriately. In addition,

    in accord with the Regulations of Nomura Group Management Structure, all Group companies comply

    with laws and regulations that have been enacted for the industries where they engage in business

    activities and supervise compliance based on their internal regulations. In addition, improvements have

    been made to unify Group companies' compliance systems, for example with the appointment of

    Compliance Officers and the creation of Compliance Hotline.

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    To further strengthen the system for internal controls at the Group's companies both in Japan and

    overseas, on April 1, 2007, the Group created the position of Group Compliance Officer, fostering

    cooperation within the Group by holding regular Nomura Group compliance meetings and global

    compliance meetings which will help to ensure an effective system of controls.

    You may report to us your concerns regarding our accounting, internal accounting controls or auditingmatters via feedback.

    Appointment of a Group Compliance Officer

    To create a substantially stronger system for internal supervision activities at all Nomura Group

    companies in Japan and internationally, a Group Compliance Officer was appointed on April 1, 2007,

    with overall responsibility for Group compliance.

    Compliance Officers

    Each domestic Nomura Group company in Japan has a Compliance Officer charged with ensuring that

    compliance is a strong part of the corporate culture and that business operations adhere to all laws and

    regulations.

    Matching each company's system, some Group companies appoint Compliance Officers for each

    department, while others appoint one or several Compliance Officers for each division or for the entire

    company. Compliance Officers are responsible not only for monitoring adherence to laws and

    regulations, but also for ensuring that activities conform to social standards from the standpoint of

    corporate ethics. Nomura Group Compliance Officers attend annual training seminars. These events

    reinforce awareness of their responsibilities and raise awareness within Nomura Group of the need to

    observe a unified compliance policy and set of regulations.

    Compliance Hotline

    Nomura Group employees in Japan who have become aware of actions that may violate laws and

    regulations are able to report their concerns directly to NHI management through a Compliance Hotline.

    This hotline also allows such reports to go directly to an outside director as well as a legal supervisor (an

    independent legal attorney), in addition to the designated executive officer at NHI, information may be

    given anonymously, and employees have been informed that measures are in place to ensure that

    individuals who give their name when reporting violations do not suffer any negative consequences

    from their actions.

    Addressing Legal Risk Globally

    Because Nomura Group conducts business on a global scale, adequate measures are taken with regard

    to legal risks associated with overseas compliance and cross-border transactions.

    Nomura Group is heightening its professional expertise concerning the regulatory environment for its

    international activities. We are also refining skills in the development of cross-border products and

    services that take into account the requirements of laws and regulations of various regulatory regimes.

    Overseas legal risk is managed primarily on a regional basis. As part of the management of legal risk

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    associated with global business activities, Nomura Group periodically holds a global legal conference and

    a global compliance conference. These provide a forum for examining problems involved with cross-

    border and other business activities.

    Nomura Securities Compliance Structure

    Nomura Securities Co., Ltd. has established a Compliance Program, which is a detailed action plan for

    compliance, and developed its compliance structure based on this program. In addition to initiatives for

    the overall Group, a Compliance Committee is also in charge of establishing the internal controls system

    and discussing important matters involving internal controls, in order to enhance the compliance

    system. As measures aimed at enhancing compliance awareness, Compliance Officers have been

    appointed in all branch offices and departments, and training and study sessions are provided for all

    employees.

    Branch offices and departments hold monthly compliance awareness sessions concerning compliance-

    related topics provided by the head office. Training is provided using materials prepared for each branch

    office in a format for easy comprehension by employees, with Q&A sessions also used to clarify topics.

    Charged with making employees more aware of compliance and communicating compliance-related

    information, Compliance Officers are also required to participate in annual Compliance Officer training,

    and strive to respond to the continuously evolving social environment and ever-changing needs.

    Compliance Committee

    y The Compliance Committee is made up of 11 officers including the CEO, the InternalAdministration Supervisor, and two outside lawyers acting as legal advisors.

    Compliance Management at Departments and Branch Offices

    y In accordance with Japan Securities Dealers Association regulations, Internal Controls Officersare assigned within front-office departments and Compliance Officers are assigned at each

    department and branch office.

    Compliance Hotline

    y The Nomura Securities Compliance Hotline provides another means, separate from the NomuraHoldings channels, for Nomura Securities employees to submit information directly to the

    Internal Administration Supervisor and external lawyers.

    These lawyers are the legal supervisors of Nomura Securities' Compliance Committee.

    Employees who report violations to the Compliance Hotline can choose to remain anonymous.

    Employees are also informed that measures are in place to ensure they are completely

    protected from any negative consequences should they use their real names.

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    Nomura Securities Compliance Hotline

    Compliance Training

    y Compliance manuals designed to ensure a clear understanding of laws and regulations are madeavailable via Nomura Securities' intranet, providing a compliance education framework for all

    directors, officers, and employees.

    y Training programs are conducted in accordance with the duties of employees, and trainingmaterials are used for monthly training sessions at branch offices. Reports on the

    implementation of these sessions are submitted to administrators.

    2. Analyze the effect of the forces on the complexity, dynamism, and richness of the environment.From this analysis, how would you characterize the level of uncertainty in your organizations

    environment?