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GSM/GPRS/EDGE Access: Metrics for Baseline Document number: PE/SYS/DD/15610 Document issue: 04.01/ EN Document status: Standard Date: 15/09/2009 EXTERNAL Copyright © 2008 Nortel Networks, All Rights Reserved Printed in France NORTEL CONFIDENTIAL The information contained in this document is the property of Nortel Networks. Except as specifically authorized in writing by Nortel Networks, the holder of this document shall keep the information contained herein confidential and shall protect same in whole or in part from disclosure and dissemination to third parties and use same for evaluation, operation and maintenance purposes only. The content of this document is provided for information purposes only and is subject to modification. It does not constitute any representation or warranty from Nortel Networks as to the content or accuracy of the information contained herein, including but not limited to the suitability and performances of the product or its intended application. This is the Way. This is Nortel, Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their owners.

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  • GSM/GPRS/EDGE Access: Metrics for Baseline

    Document number: PE/SYS/DD/15610 Document issue: 04.01/ EN Document status: Standard Date: 15/09/2009

    EXTERNAL

    Copyright 2008 Nortel Networks, All Rights Reserved

    Printed in France

    NORTEL CONFIDENTIAL

    The information contained in this document is the property of Nortel Networks. Except as specifically authorized in writing by Nortel Networks, the holder of this document shall keep the information contained herein confidential and shall protect same in whole or in part from disclosure and dissemination to third parties and use same for evaluation, operation and maintenance purposes only.

    The content of this document is provided for information purposes only and is subject to modification. It does not constitute any representation or warranty from Nortel Networks as to the content or accuracy of the information contained herein, including but not limited to the suitability and performances of the product or its intended application.

    This is the Way. This is Nortel, Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their owners.

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    PUBLICATION HISTORY

    V15.1.1 Version

    25/April/2005

    Issue 01.01 / EN, Initial draft of the subsets metrics required for a network monitoring B. KONE

    Creation.

    09/May/2005

    Issue 01.02 / EN, Preliminary B. KONE

    First Edition after review

    19/May/2005

    Issue 01.03 / EN, Preliminary A. DESCHATRETTES

    Main modifications:

    Addition of GPRS/EDGE Metrics

    25/May/2005

    Issue 01.04 / EN, Standard A. DESCHATRETTES, B. KONE

    Main modifications:

    Corrections after review

    26/May/2005

    Issue 01.05 / EN, Standard A. DESCHATRETTES, B. KONE

    Main modifications:

    Minor corrections after 2nd review

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    24/Nov/2005

    Issue 01.06 / EN, Standard A. DESCHATRETTES, B. KONE

    Main modifications:

    o HOCausesRatio_IntraCell% formula modified to take into account Q01239544 o Call_Drop_Per_Erlang_AbnormalCauses_EFR formula modified to take into

    account Q01258212

    o Addition of following metric: TCHcommunications_All_calls_NW o Suppression of following metrics: CallDropRatio_RadioCauses_NW,

    CallDropRatio_HOCauses_NW; CallDropRatio_SystemCauses_NW

    o The Following formulae were modified to take into account Q01239556: RxLev_DL_AMR_XX, RxLev_UL_AMR_XX, RxLev_DL_XX, RxLev_UL_XX, RxQual_DL_AMR_XX, RxQual_UL_AMR_XX, RxQual_DL_XX, RxQual_UL_XX

    o The following metrics are now declared as baseline metrics: UL_AVG_GPRS_RXQUAL; DL_AVG_GPRS_RXQUAL; UL_AVG_EDGE_QUALITY DL_AVG_GMSK_EDGE_QUALITY; DL_AVG_8PSK_EDGE_QUALITY

    o HD (for Half-Duplex) is added in the name of the followings metrics: ONE_PHASE_UL_HD_TBF_ALLOC_FAILURE_RATIO; ONE_PHASE_UL_HD_TBF_CONTENTION_FAILURE_RATIO; TWO_PHASE_UL_HD_TBF_PH1_FAILURE_RATIO; TWO_PHASE_UL_HD_TBF_PH1_TO_PH2_FAILURE_RATIO.

    o Modification of metric: TWO_PHASE_UL_HD_TBF_PH1_TO_PH2_FAILURE_RATIO to take into account rach 7F problem.

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    V16.0 Version

    21/12/2005

    Issue 02.01 / EN, Draft BR+ 3 months

    Update for V16.0 B. KONE

    The following formulae were modified to take into account Q01239544

    o HOCausesRatio_UL%, HOCausesRatio_DL% o HOCausesRatio_DirectedRetry%, HOCausesRatio_O&M% o HOCausesRatio_Traffic%, HOCausesRatio_UQ% o HOCausesRatio_DQ%, HOCausesRatio_Dist% o HOCausesRatio_PBGT%, HOCausesRatio_Capture%,

    Addition of TDMA metrics:

    o TEI_ALLOCATION, NB_TDMA_CONFIGURATION, o TDMA_TCHAssignment_Cmd, TDMA_ TCHAssignment_Nok% o TDMA_TCHAssignment_Nok_AMR%, TDMA_TCHCOM, o TDMA_CallDrop_RadioCausesPerErlang o TDMA_CallDrop_PerErlang o TDMA_HOIntraBSSTCH_ExecutionFailureInc% o TDMA_HOInterBSSTCH_ExecutionFailureInc% o TDMA_%TimeFullPwrDL_FR_EFR, TDMA_%TimeFullPwrUL_FR_EFR o TDMA_ %TimeFullPwr_DLAMRFR, TDMA_ %TimeFullPwr_ULAMRFR o TDMA_ %TimeFullPwr_DLAMRHR,TDMA_ %TimeFullPwr_ULAMRHR o RxLev_DL_FR_EFR_TDMA, RxLev_UL_FR_EFR_TDMA o RxLev_DL_AMR_FR_TDMA,RxLev_UL_AMR_FR_TDMA o RxLev_DL_AMR_HR_TDMA, RxLev_UL_AMR_HR_TDMA o RxQual_DL_FR_EFR_TDMA, RxQual_UL_FR_EFR_TDMA o RxQual_DL_AMR_FR_TDMA,RxQual_UL_AMR_FR_TDMA o RxQual_DL_AMR_HR_TDMA, RxQual_UL_AMR_HR_TDMA o C/I _UL_TDMA

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    19/05/2006

    Issue 02.02 / EN, Preliminary CuR

    Update for V16.0 B. KONE; A. DESCHATRETTES

    o The following metrics were modified to fix CR Q01365089 %TimeFullPwr_DLAMRFR, %TimeFullPwr_ULAMRFR

    %TimeFullPwr_DLAMRHR, %TimeFullPwr_ULAMRHR

    o RxQual_UL_AMR_TDMA formula modified to take into account Q01350309

    o C/I _UL_TDMA formula modified to take into account Q01352402

    o The following metrics were modified to fix CR Q01359307 RxQual_UL_FR_EFR_TDMA, RxQual_DL_FR_EFR_TDMA,

    RxLev_UL_FR_EFR_TDMA, RxLev_DL_FR_EFR_TDMA

    o A comment was added to RxLev metrics to take into account Q01363088

    o TEI_ALLOCATION formula modified to take into account Q01361992

    o Fix of CR Q01362093, release indication is taken out from all drop metrics.

    Main modifications for GPRS/EDGE part:

    o All metrics for Agprs are moved from BSC level to Agprs PCM level o Metrics names starting with ONE_PHASE have been replaced by 1PHASE o Metrics names starting with TWO_PHASE have been replaced by 2PHASE o TWO_PHASE_UL_HD_TBF_ESTAB_SUCCESS_RATE has been replaced

    by 2PHASE_UL_HD_TBF_ESTAB_SUCCESS_RATE

    o TWO_PHASE_UL_TBF_ESTAB_FAILURE_ALLOC_RATIO has been renamed in UL_TBF_SECOND_PHASE_ESTAB_FAILURE_ALLOC_RATIO

    o TWO_PHASE_UL_TBF_ESTAB_FAILURE_RADIO_RATIO has been renamed in UL_TBF_SECOND_PHASE_ESTAB_FAILURE_RADIO_RATIO

    o New metrics introduced: o TOTAL_TBF_ESTAB_SUCCESS_RATE o NACC_SUCCESS_RATE o SUCCESSFUL_PFC_RT_RATE o MS_CONTEXT_DROP_RATE o UL_PDTCH_SATISFACTION_RATE

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    19/12/2006

    Issue 02.03 / EN, Standard ChR

    Update for V16.0 B. KONE; A. DESCHATRETTES

    Main modifications for GPRS/EDGE part:

    TOTAL_TBF_ESTAB_SUCCESS_RATE renamed in GLOBAL_TBF_ESTAB_SUCCESS_RATE

    Modification of field Family for certain metrics in order to reduced the number of folders under Proptima:

    o UL & DL TBF establishment merged into TBF establishment. o UL & DL TBF Abnormal release merged into TBF Abnormal

    release.

    o Creation of Abis Resource family. Main modifications for GSM part:

    Fix of Cr Q01363088: a comment was added in Rxlev metrics Fix of Cr Q01481500: CCCHEfficiency_NoPagingResponse%_LAC Update of Q3 formula on Service denied metric definition The following metrics were updated:

    o TCHcommunications_All_calls_NW o TCHcommunications_All_calls_BSC, o TCHcommunications_All_calls_CELL o CallDropRatio_AbnormalCauses_CELL o CallDropRatio_RadioCauses_CELL, o CallDropRatio_SystemCauses_CELL o CallDropRatio_AbnormalCauses_BSC, o CallDropRatio_RadioCauses_BSC, o CallDropRatio_SystemCauses_BSC o CallDropRatio_AbnormalCauses_NW

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    V17.0 Version

    04/06/2007

    Issue 03.01 / EN, BR + 21 weeks

    Update for V17.0 B. KONE; A. DESCHATRETTES

    Main modifications for GSM part:

    Addition of new metrics:

    EMR Penetration, HR_Penetration, AMR_Penetration 2G_TO_UTRAN_HOCAUSE_UL%; 2G_TO_UTRAN_HOCAUSE_DL% 2G_TO_UTRAN_HOCAUSE_UQ%; 2G_TO_UTRAN_HOCAUSE_DQ% 2G_TO_UTRAN_HOCAUSE_Distance%; 2G_TO_UTRAN_HOCAUSE_PBGT% 2G_TO_UTRAN_HOCAUSE_Traffic%; 2G_TO_UTRAN_HOCAUSE_Forced HO% 2G_TO_UTRAN_HOCAUSE_AMR%; IncomingHOexecutionfailureUTRAN%; UTRAN_IncomingHOSuccess, 2Gto2G_Inc_InterBSSHOCommand 2Gto2G_Inc_InterBSSHOSelectionFailure%,

    2Gto2G_Inc_InterBSSHOExecutionFailure%

    HOCausesRatio_AMRHR_DQ%, HOCausesRatio_AMRHR_UQ% HOCausesRatio_AMRFR_DQ%, HOCausesRatio_AMRFR_UQ%

    Update of the following metrics:

    CallDropRatio_AbnormalCauses_CELL, CallDropRatio_RadioCauses_CELL, CallDropRatio_HOCauses_CELL, CallDropRatio_SystemCauses_CELL CallDropRatio_AbnormalCauses_BSC, CallDropRatio_RadioCauses_BSC CallDropRatio_HOCauses_BSC, CallDropRatio_SystemCauses_BSC CallDropRatio_AbnormalCauses_NW, CallDrop_Per_Erlang_AbnormalCauses Mean_Time_Between_Drops, Call_Drop_Per_Erlang_ AbnormalCauses_EFR SubscriberQoS_Indicator_BSC, SubscriberQoS_Indicator_NW RxQual_DL_CELL,RxQual_UL_CELL,TRAFFIC_AMRFR_CELL,

    TRAFFIC_AMRHR_CELL

    Main modifications for GPRS/EDGE part:

    Addition of new metric:

    AVG_NB_DL_AGPRS_JOKER_TS_MISSING Update of the following metrics:

    AVG_NB_AGPRS_JOKER_TS_MISSING renamed in AVG_NB_DL_AGPRS_JOKER_TS_MISSING

    Gb_DL_PCM_OCCUPANCY formula corrected

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    25/10/2007

    Issue 03.02 / EN, CuR

    Update for V17.0 B. KONE; A. DESCHATRETTES

    Main modifications for GSM part:

    Update of CallDropRatio_AbnormalCauses_NW; TCHcommunications_All_calls_NW; TCHcommunications_All_calls_NW; SubscriberQoS_Indicator_NW

    Call_Drop_Per_Erlang_ AbnormalCauses_EFR is no more part of baseline metrics

    Main modifications for GPRS/EDGE part:

    Addition of 2 new metrics with Dyn Abis feature introduction:

    AVG_NB_DL_ABIS_JOKER_TS_MISSING_SITE AVG_NB_DL_AGPRS_JOKER_TS_MISSING_SITE

    28/02/2008

    Issue 03.03 / EN, CHR

    Update for V17.0 B. KONE; A. DESCHATRETTES

    Minor modification

    28/02/2008

    Issue 03.04 / EN, CHR + 8 Weeks

    Update for V17.0 B. KONE; A. DESCHATRETTES

    Restriction on AmrHO_Intracell_HO_FrToHr_Execution_Failures_Ratio when using concentric cell configuration.

    V18 + P&C1

    Issue 04.01 / EN

    Update for V18.0 P&C1 F. MCKELLIGAN; R.TREJO

    Addition of New set of metrics for AMR WIDEBAND and TFO monitoring:

    TDMA_C/I_UL_AMRWB, TDMA_RxQual_DL_AMRWB, TDMA_RxQual_UL_AMRWB, TDMA_RxLev_DL_AMRWB, TDMA_%TimeFullPwrDL_AMRWB, TDMA_%TimeFullPwrUL_AMRWB, AMRWB_FRMS_Capability%, AMRWBFallBackLegacy_Cell%, AMRWB_Assignment_Failures%, AMRWB_AssignmentNoK%, AMRWB_TrafficCarried, AMRWB_CallDrop, AMRWB_Total_IntracellHORequested, AMRWB_IntracellHOExecutionFailure WBtoWBAMR%, AMRWB_IntracellHOExecutionFailureWBtoNBAMRFR%, AMRWB_IntracellHOExecutionFailureWBtoNBAMRHR%, AMRWB_IntracellHOExecutionFailureWBtoEFR%, AMRWB_IntracellHOSelectionFailure%, AMRWB_IntracellHOExecutionFailure%, AMRWB_IntracellHOSuccess%, AMRWB_Total_IntercellHOExecution, AMRWB_IntercellHOExecutionFailure

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    WBtoWBAMR%, AMRWB_IntercellHOExecutionFailureWBtoNBAMRFR%, AMRWB_IntercellHOExecutionFailureWBtoNBAMRHR%, AMRWB_IntercellHOExecutionFailureWBtoEFR%, AMRWB_IntercellHOSelectionFailure%, AMRWB_IntercellHOExecutionFailure%, AMRWB_IntercellHOSuccess%, Codec_Mode_Usage_AMRWB6.6UL%, Codec_Mode_Usage_AMRWB8.85UL%, Codec_Mode_Usage_AMRWB1265UL%, CodecStability_AMRWBUL, CodecStability_AMRWBDL Codec_Mode_Usage_AMRWB6.6DL%, Codec_Mode_Usage_AMRWB8.85DL%, Codec_Mode_Usage_AMRWB12.65DL%, FERDL_AMRWB%, FERUL_AMRWB%, %TimeFullPwrDL_AMRWB, %TimeFullPwrUL_AMRWB, RxLev_DL_AMRWB, RxQual_DL_AMRWB, RxQual_UL_AMRWB, C/I_UL_AMRWB, TFO_ON_Duration, TFO_ON_Usage%, TFO_ON_Usage%, TFO_ON_Usage%, TFO_ON_Codec_Mode_Usage_AMRWB6.6UL%,

    TFO_ON_Codec_Mode_Usage_AMRWB8.85UL%, TFO_ON_Codec_Mode_Usage_AMRWB6.6DL%,

    TFO_ON_Codec_Mode_Usage_AMRWB8.85DL%,

    TFO_ON_Codec_Mode_Usage_AMRWB12.65DL%

    ADDITION OF NEW METRICS:

    CSPagingSuccess%_LAC, RACH_LevelNok, Allocations_SDCCH_Lack_CELL,

    CallDropRatio_AbnormalCauses_NW, TCHcommunications_All_calls_NW,

    UTRAN_neigh_Handover_Success%, GlobalTrafficCarried_All_NW_BH, %TimeFullPwrDL_FR_EFR,

    %TimeFullPwrUL_FR_EFR, %TimeFullPwr_DLAMRFR, %TimeFullPwr_ULAMRFR,

    %TimeFullPwr_DLAMRHR, %TimeFullPwr_ULAMRHR, RxLev_DL_AMR_CELL,

    RxLev_UL_AMR_CELL, RxQual_DL_AMR_CELL, RxQual_UL_AMR_CELL,

    TDMA_%TimeFullPwrDL_AMRWB, TDMA_%TimeFullPwrUL_AMRWB, RxQual_UL_AMR_FR_TDMA,

    TDMA_RxQual_DL_AMRWB, TDMA_RxQual_UL_AMRWB, AMR_Penetration,

    AmrHO_Intracell_HO_Fr_Execution_Failures_Ratio, AMRHR_IncomingHOSuccess%,

    AMRMaxiCellCongestionState%, NbreTimeAMRHRMaxi_Activated,

    AMRMaxi_IncomingHRSuccess%, AMRHR_IncomingHOAttemptsRatio_DuringAMRMaxi,

    AMRNB_HRMS_Capability%, AMRNB_FRMS_Capability%.

    UPDATE NAME:

    CallDrop_Per_Erlang_AbnormalCauses.

    GPRS EDGE METRIC DEFINITION UPDATE

    UL_EDGE_TO_GPRS_DATA_BLOCK_RATIO DL_EDGE_TO_GPRS_DATA_BLOCK_RATIO 2PHASE_UL_HD_TBF_ESTAB_SUCCESS_RATE TOTAL_UL_TBF_DROP_RATIO AVG_NB_DL_ABIS_JOKER_TS_MISSING AVG_NB_DL_ABIS_JOKER_TS_MISSING_SITE RATIO_OF_ALLOC_FAILURE_DUE_TO_PCU_LOAD UL_BTTI_PDTCH_SATISFACTION_RATE MINOR CORRECTIONS IN ALL THE GPRS/EDGE TABLE

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    CONTENTS

    1. INTRODUCTION..........................................................................................................................12 1.1. SCOPE OF THIS DOCUMENT .....................................................................................................12 1.2. AUDIENCE FOR THIS DOCUMENT ..............................................................................................12

    2. RELATED DOCUMENTS ............................................................................................................12 2.1. APPLICABLE DOCUMENTS ........................................................................................................12 2.2. REFERENCE DOCUMENTS........................................................................................................12

    3. GSM METRICS............................................................................................................................13 3.1. BSS EXECUTIVE OVERVIEW.....................................................................................................13 3.2. BSS PERFORMANCE METRICS .................................................................................................15

    3.2.1 Accessibility...................................................................................................................15 3.2.2 Retainability...................................................................................................................17 3.2.3 Handover.......................................................................................................................19 3.2.4 Network capacity...........................................................................................................23 3.2.5 BSS survey....................................................................................................................24 3.2.6 AMR Monitoring ............................................................................................................28 3.2.7 AMR WIDEBAND MONITORING .................................................................................30 3.2.8 TFO Monitoring .............................................................................................................32

    4. GPRS/EDGE METRICS...............................................................................................................33 4.1. DATA EXECUTIVE OVERVIEW ..................................................................................................33 4.2. DATA PERFORMANCE METRICS...............................................................................................35

    4.2.1 Data Traffic Profile ........................................................................................................35 4.2.2 Accessibility...................................................................................................................36 4.2.3 Retainability...................................................................................................................38 4.2.4 Throughput Performance ..............................................................................................39 4.2.5 Radio Quality.................................................................................................................40 4.2.6 Resource usage ............................................................................................................43

    5. METRICS DEFINITIONS .............................................................................................................45 5.1. GSM METRICS .......................................................................................................................45

    5.1.1 BSS EXECUTIVE OVERVIEW .....................................................................................45 5.1.2 ACCESSIBILITY ...........................................................................................................54 5.1.3 RETAINABILITY............................................................................................................60 5.1.4 HANDOVER..................................................................................................................68 5.1.5 NETWORK CAPACITY.................................................................................................83 5.1.6 BSS SURVEY ...............................................................................................................86 5.1.7 AMR MONITORING......................................................................................................99 5.1.8 AMR WIDEBAND....................................................................................................... 106 5.1.9 TFO MONITORING.................................................................................................... 118

    5.2. GPRS EDGE METRICS....................................................................................................... 120 5.2.1 DATA EXECUTIVE OVERVIEW................................................................................ 120 5.2.2 DATA TRAFFIC PROFILE......................................................................................... 126 5.2.3 ACCESSIBILITY ........................................................................................................ 129 5.2.4 RETAINABILITY......................................................................................................... 134

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    5.2.5 THROUGHPUT PERFORMANCE............................................................................. 136 5.2.6 RADIO QUALITY ....................................................................................................... 138 5.2.7 RESOURCE USAGE ................................................................................................. 145

    5.3. ABBREVIATIONS................................................................................................................... 151 5.4. DEFINITIONS ........................................................................................................................ 152

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    1. INTRODUCTION

    1.1. SCOPE OF THIS DOCUMENT

    The purpose of this document is to explain a subset of BSS metrics and reports generated for the baseline Executive and Engineering performance Team. It aims at helping for performance monitoring of a Network.

    This document is compliant with BSS release V18.0 P&C1

    1.2. AUDIENCE FOR THIS DOCUMENT

    This document is intended for both internal Nortel personnel as well as NetCalc customers who wish to gain a better understanding of this subset of BSS metrics and reports.

    2. RELATED DOCUMENTS

    2.1. APPLICABLE DOCUMENTS

    None

    2.2. REFERENCE DOCUMENTS

    [R1] PE/SYS/DD/15610 GSM Engineering Metrics for Monitoring

    [R2] PE/PCU/APP/0009 GPRS/EDGE Engineering Metrics for Monitoring

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    3. GSM METRICS

    The GSM metrics is defined by a set of GSM key QoS indicator and metrics that helps to have QoS monitoring activity. In order to analyse the performance, the BSS metrics should be created and split into two parts in order to obtain:

    BSS Executive Overview: Global views (statistical reference over 1 Week or Month)

    Over the entire Network Over BSS zone (One or more BSC).

    Performance Metrics: Detailed views (statistical reference over 1 day or Week)

    Over specific BSC Site by site analysis.

    3.1. BSS EXECUTIVE OVERVIEW

    The target of the BSS executive overview is to provide a global view of the QoS perfomance over the entire network or Region. The observation period should be either weekly or monthly. For a weekly report, all metrics (except: CCCHEfficiency_NoPagingResponse%_LAC, GlobalTrafficCarried_All_BSC_BH, BlockingRate%_TCH_CEL and BlockingRate%_SDCCH_CELL See table hereafter) should be a week average value, otherwise the busiest day and the busy hour value should be taken.

    A monthly report is composed of each weekly value (week average value/ busiest day at busy hour value). Thus the monthly report will contain 4 values.

    AMR Monitoring NetCalc Name Level Description

    SubscriberQoS_Indicator_BSC BSC

    This metric determines the End user QoS evaluation at BSC level, taking into account call establishment failures, resources allocations failures, handover execution failures and dropped calls.

    SubscriberQoS_Indicator_NW NW

    This metric determines the End user QoS evaluation at NW level, taking into account call establishment failures, resources allocations failures, handover execution failures and dropped calls.

    CCCHEfficiency_NoPagingResponse%_LAC LAC This metric gives the ratio of paging failure at LAC level. It reveals if mobiles are reachable when receiving SMS or MTC.

    GlobalTrafficCarried_All_BSC_BH BSC This metric gives an averaged of Traffic carried.

    AMR_Penetration CELL The following metric gives the ratio of AMR (FR & HR) among the total traffic carried (AMR FR +AMR HR +EFR)

    HR_Penetration CELL

    The following metric gives the ratio of AMR HR among the total AMR traffic carried (AMR FR +AMR HR) Id:

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    CallDropRatio_AbnormalCauses_BSC BSC This metric gives the ratio of the total Drops to the Total TCH communications

    CallDropRatio_AbnormalCauses_CELL CELL This metric is defined as the ratio of the call drops by the total TCH communications, exactly as it is perceived by a subscriber

    CallDropRatio_AbnormalCauses_NW NW This metric gives the ratio of the total Drops to the Total TCH communications

    TCHcommunications_All_calls_BSC BSC

    This metric measures the total number of TCH communications including incoming inter-BSS Handovers and outgoing intra BSS directed retry . Restriction : if AMR and Call Re-establishment features are activated, this formula could show incoherent value for BSC with low traffic

    TCHcommunications_All_calls_CELL CELL

    Baseline. This metric measures the total number of TCH communications including incoming inter-BSS and intra BSS Handovers. Restriction : if AMR and Call Re-establishment features are activated, this formula could show incoherent value for cells with low traffic

    TCHcommunications_All_calls_NW NW

    This metric measures the total number of TCH communications Restriction : if AMR and Call Re-establishment features are activated, this formula could show incoherent value for NW with low traffic

    SignallingFailures_All% CELL This metric gives the ratio of call establishment failure.

    BlockingRate%_TCH_CELL CELL

    TCH allocation failures due to a lack of TCH including queuing expiration divided by all tch allocations including TCH overflow. It defines the impossibility to satisfy a TCH request (Call set up and Handover).

    BlockingRate%_SDCCH_CELL CELL

    SDCCH allocations failures due to a lack of SDCCH divided by the number of allocation requests. It defines the lack of SDCCH and reflects the SDCCH dimensioning.

    HOInterBSSTCHRatio_ExecutionFailureInc% CELL This metrics gives the ratio of the total incoming inter- BSS handover failures to the total executions. It is useful to detect any bad radio conditions

    HOIntraBSSTCHRatio_ExecutionFailureInc% CELL This metrics gives the ratio of the total incoming intra-BSS handover failures to the total executions. It is useful to detect any bad radio conditions.

    Note: For each level, some metrics have a different formula. Therefore, it is strongly recommended to use the appropriate metrics for each purpose.

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    3.2. BSS PERFORMANCE METRICS

    The target of the performance metrics is to provide a detailed view of the QoS over the entire Region, a cell or a TDMA. The observation period should be either daily or weekly.

    3.2.1 ACCESSIBILITY

    This first set of metrics helps to give an estimation of the subscriber difficulties to attempt a call at different levels (BSC or CELL).

    Accessibility

    NetCalc Name Level Description

    CCCHEfficiency_NoPagingResponse%_LAC LAC This metric gives the ratio of paging failure at LAC level. It reveals if mobiles are reachable when receiving SMS or MTC.

    CSPagingSuccess%_LAC LAC This metric gives the ratio of CS paging success at LAC level. It reveals if mobiles are reachable when receiving SMS or MTC. Ts2, Ts4 or Ts6 is used to broadcast paging when Extended CCCH feature is activated.

    Paging_All_LAC LAC This metric determines all paging request sent on Air interface.

    RACH_LevelNok CELL This is metric gives the average level of un-decoded RACH. It is a good indicator to detect jamming interference or hardware problems. The result is given in dBm.

    CCCHEfficiency_ImmediateAssignFailure% BSC/CELL This metric helps to determine the ratio of RACH (decoded by the BTS and sent to the BSC) which have not found a suitable resource.

    ImmediateAssign_All BSC/CELL This metric gives the number of suitable resource found and allocated by the mobile after the Immediate assignment message is sent by the BSC.

    SignallingFailures_All% BSC/CELL This metric gives the ratio of call establishment failure.

    EstabIndic_All BSC/CELL This metric gives the number of suitable resource found and allocated to the mobile after the Immediate assignment message is sent to the mobile and the receipt of the establish indication message sent to the BSC.

    SignallingFailures_AbnormalCauses% BSC/CELL This metric gives the ratio of call released during the signaling phase of the call process by the total establish indication messages. It determines The SDCCH drop ratio

    TCHAssignment_Nok%_All BSC/CELL This metric gives the ratio of the Assignment failure by the Total Assignment Commands in the cell.

    TCHAssignment_Cmd_All BSC/CELL This is the total number of Assignment Commands both EFR and AMR in the cell.

    Allocations_SDCCH_Lack_CELL BSC/CELL This gives the number of failures caused by a lack of SDCCH resources.

    Service_Denied BSC/CELL This is a subscriber perceived metric and intends to capture instances when a subscriber attempts to establish a call but the voice channel assignment fails.

    To have a fine tuned network analysis, the following set of metrics helps to identify the TRX mainly involved on assignment failure degradation.

    Accessibility

    NetCalc Name Level Description TDMA_TCHAssignment_Cmd TDMA This is the total number of Assignment Commands both EFR and AMR at TRX level.

    TDMA_TCHAssignment_Nok% TDMA This metric gives the ratio of assignment command message sent without reception of assignment complete message from MS for AMR and standard FR calls.

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    Note: To get in observation report the link between the TDMA and the TRX, all TDMA metrics should be monitor with the following metrics:

    TEI_ALLOCATION and NB_TDMA_CONFIGURATION

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    3.2.2 RETAINABILITY

    A subscriber who attempts a voice call has to be retained till the end of his call. The aims of this chapter is to list a set of metric which helps to give an estimation of both the call drop and the handover process, which have a great impact on the quality of service.

    This first set of metric should be monitored at BSC and/or CELL levels.

    Retainability NetCalc Name Level Description

    CallDropRatio_AbnormalCauses_CELL CELL This metric gives the ratio of the total Drops to the Total TCH communications at cell level

    CallDropRatio_RadioCauses_CELL CELL This is used to determine the Dropped calls ratio due to various RF reasons that is not a normal release.

    CallDropRatio_HOCauses_CELL CELL This is used to determine dropped calls ratio that are the result of T3103 expiry (2G to 2G handover ) and T3121 expiry (2G to 3G handover).

    CallDropRatio_SystemCauses_CELL CELL This is used to determine dropped calls ratio that are not the direct result of the RF environment at cell level. It might be related to terrestrial circuits like PCM links, SCCP Disconnection etc.

    CallDropRatio_AbnormalCauses_BSC BSC This metric gives the ratio of the total Drops to the Total TCH communications at BSC level

    CallDropRatio_RadioCauses_BSC BSC This is used to determine the Dropped calls ratio due to various RF reasons that is not a normal release.

    CallDropRatio_HOCauses_BSC BSC This is used to determine dropped calls ratio that are the result of T3103 expiry (2G to 2G handover ) and T3121 expiry (2G to 3G handover).

    CallDropRatio_SystemCauses_BSC BSC This is used to determine dropped calls ratio that are not the direct result of the RF environment at cell level. It might be related to terrestrial circuits like PCM links, SCCP Disconnection etc.

    CallDropRatio_AbnormalCauses_NW NW This metric gives the ratio of the total Drops to the Total TCH communications

    CallDrop_Per_Erlang_AbnormalCauses CELL This metric gives the ratio of Total Call Drops to the Traffic in Erlangs.

    Mean_Time_Between_Drops CELL This metric gives the average of time a drop occurs at cell or BSC level. Note: The result of this metric is in second.

    To have a fine tuned network analysis, the second set of metrics helps to identify the TRX mainly involved on call drop per erlang degradation.

    Retainability NetCalc Name Level Description

    TDMA_TCHCOM TDMA This measures the Total number of TCH communication including intracell and intercell Handovers

    TDMA_CallDrop_PerErlang TDMA This metric gives the ratio of radio Call Drops to total duration of communication on the TDMA Caution: The traffic in Erlang is approximated by cumulative connection duration from MS for AMR and standard FR calls.

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    TDMA_CallDrop_RadioCausesPerErlang TDMA This metric gives the ratio of radio Call Drops to total duration of communication on the TDMA Caution: The traffic in Erlang is approximated by a cumulative connection duration.

    TCHcommunications_All_calls_CELL cell

    This metric measures the total number of TCH communications including incoming inter-BSS and intra BSS Handovers. Restriction : if AMR and Call Re-establishment features are activated, this formula could show incoherent value for cells with low traffic.

    TCHcommunications_All_calls_BSC BSC

    This metric measures the total number of TCH communications including incoming inter-BSS and intra BSS Handovers. Restriction : if AMR and Call Re-establishment features are activated, this formula could show incoherent value for cells with low traffic.

    TCHcommunications_All_calls_NW NW

    This metric measures the total number of TCH communications including incoming inter-BSS and intra BSS Handovers. Restriction : if AMR and Call Re-establishment features are activated, this formula could show incoherent value for cells with low traffic.

    Note: To get in observation report the link between the TDMA and the TRX, all TDMA metrics should be monitor with the following metrics:

    TEI_ALLOCATION and NB_TDMA_CONFIGURATION

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    3.2.3 HANDOVER

    This section describes a set of metric to analyse the serving cell radio conditions. It is listed the handover failure ratio and all handover causes perfomed on alarm or power budget. All these metrics should be analysed at BSC or Cell level.

    Handover Failure

    Handover NetCalc Name Level Description

    HOIntraBSSTCHRatio_ExecutionFailureInc% CELL This metrics gives the ratio of the total incoming intra-BSS handover failures to the total executions. It is useful to detect any bad radio conditions

    HOInterBSSTCHRatio_ExecutionFailureInc% CELL This metrics gives the ratio of the total incoming inter- BSS handover failures to the total executions. It is useful to detect any bad radio conditions

    HOInterBSSTCH_CmdInc CELL This is the total number of incoming Inter-BSS handover executions.

    HOIntraBSSTCHRatio_SelectionFailureInc% CELL

    This metric gives the ratio of incoming intra-BSS handover failures during the selection phase of a handover process to the total number of incoming Handover request. It helps to detect any failures due to the load in the target cell, or to a system problem.

    HOInterBSSTCHRatio_SelectionFailureInc% CELL

    This metric gives the ratio of incoming inter-BSS handover failures during the selection phase of a handover process to the total number of incoming Handover request. It helps to detect any failures due to the load in the target cell, or to a system problem.

    Note: For InterBSS handover, the metrics take into account both 2G to 2G and 3G to 2G incoming handover failure

    To have a fine tuned network analysis, the following set of metrics helps to identify the TRX mainly involved on handover execution failure.

    Handover NetCalc Name Level Description

    TDMA_HOIntraBSSTCH_ExecutionFailureInc% TDMA This metric give the ratio of number of incoming intraBss handover failures divided by the number of Intra BSC incoming handover attempts.

    TDMA_HOInterBSSTCH_ExecutionFailureInc% TDMA This metric give the ratio of number of incoming interBss handover failures divided by the number of Inter BSS incoming handover attempts.

    Note: To get in observation report the link between the TDMA and the TRX, all TDMA metrics should be monitor with the following metrics: TEI_ALLOCATION and NB_TDMA_CONFIGURATION

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    The following metrics take into account only 2G to 2G InterBSS incoming handover failure

    Handover NetCalc Name Level Description

    2Gto2G_Inc_InterBSSHOExecutionFailure% CELL

    This metrics gives the ratio of the total incoming inter- BSS handover failures to the total executions. It is useful to detect any bad radio conditions(incoming InterBSS 2G to 2G)

    2Gto2G_Inc_InterBSSHOCommand CELL This is the total number of incoming Inter-BSS handover executions from 2G to 2G.

    2Gto2G_Inc_InterBSSHOSelectionFailure% CELL

    This metric gives the ratio of incoming inter-BSS handover failures during the selection phase of a handover process to the total number of incoming Handover request. It helps to detect any failures due to the load in the target cell, or to a system probl.

    HOInterBSSTCHRatio_SelectionFailureInc% CELL

    This metric gives the ratio of incoming inter-BSS handover failures during the selection phase of a handover process to the total number of incoming Handover request. It helps to detect any failures due to the load in the target cell, or to a system probl

    The following metrics gives the keys metrics to monitor the feature HO 2G -3G

    Handover NetCalc Name Level Description

    IncomingHOexecutionfailureUTRAN% CELL This metric gives the ratio of incoming exection handover failure from 3 G layer to 2 layer

    UTRAN_IncomingHOSuccess% CELL This metric gives the ratio of calls from 3G that successfully seize a TCH on 2G layer during handover procedure.

    UTRANHandoverSuccess% CELL This metric give the total success of Handover 2G to 3G

    UTRAN_neigh_Handover_Success% ADJCU This metric gives the ratio of Handover success of a cell and its neighbor

    Handover Causes

    The following metrics take into account both 2G to 2G and 2G to 3G outgoing handover causes. Only Handover supported by the feature HO 2G to 3G will be impacted.

    Handover NetCalc Name Level Description

    HOCausesRatio_PBGT% CELL

    This metric determines the ratio of Handover on TCH required because of Power budget to the total outgoing handover causes. It reveals the ratio of handover causes performed because a cell neighbouring becoming a better cell

    HOCausesRatio_DL% CELL

    This metric gives the ratio of downlink strength HO required to the total outgoing handover causes. It reveals the ratio of handover causes perfomed because the conditions on its serving cell are becoming to poor.

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    HOCausesRatio_UL% CELL

    This metric gives the ratio of uplink strength HO required to the total outgoing handover causes. It reveals the ratio of handover causes perfomed because the conditions on its serving cell are becoming to poor.

    HOCausesRatio_DQ% CELL

    This metric determines the ratio of Handover on TCH required because of loss of Downlink Quality to the total outgoing handover causes. It reveals the ratio of handover causes perfomed because the conditions on its serving cell are becoming to poor.

    HOCausesRatio_UQ% CELL

    This metric determines the ratio of Handover on TCH required because of loss of Uplink Quality to the total outgoing handover causes. It reveals the ratio of handover causes perfomed because the conditions on its serving cell are becoming to poor

    HOCausesRatio_DirectedRetry% CELL

    This metric determines the ratio of Handover on TCH required Directed Retry to the total outgoing handover causes. It reveals a lack of TCH in the serving cell at call set up.

    HOCausesRatio_Traffic% CELL

    This metric determines the ratio of handovers on TCH forced towards the neighbor cells of the serving cell to the total outgoing handover causes. It reveals congestion on the serving cell.

    HOCausesRatio_Capture% CELL This metric determines the ratio of Handover on TCH required because of microcell capture to the total outgoing handover causes.

    HOCausesRatio_Dist% CELL This metric determines the ratio of Handover on TCH required because of Distance to the total outgoing handover causes.

    HOCausesRatio_AMRHR_DQ% CELL This metric determines the ratio of Handover on TCH required because of AMR HR downlink quality to the total outgoing handover causes.

    HOCausesRatio_AMRHR_UQ% CELL This metric determines the ratio of Handover on TCH required because of AMR HR uplink quality to the total outgoing handover causes.

    HOCausesRatio_AMRFR_DQ% CELL This metric determines the ratio of Handover on TCH required because of AMR FR downlink quality to the total outgoing handover causes.

    HOCausesRatio_AMRFR_UQ% CELL This metric determines the ratio of Handover on TCH required because of AMR FR uplink quality to the total outgoing handover causes.

    HOCausesRatio_Intracell% CELL

    This metric determines the ratio of Handover intracell required to the total handover causes. The intracell Handover included (cell tiering, intracell, interzone, Amr quality FR & HR).

    2G to UTRAN Handover Causes Handover

    NetCalc Name Level Description

    2G_TO_UTRAN_HOCAUSE_PBGT% CELL This metric gives the ratio of the number of 2G HO attempt to select an UMTS cell in the eligible cells, with cause PBGT

    2G_TO_UTRAN_HOCAUSE_UL% CELL This metric gives the ratio of the number of 2G HO attempt to select an UMTS cell in the eligible cells, with cause Uplink Strength

    2G_TO_UTRAN_HOCAUSE_DL% CELL This metric gives the ratio of the number of 2G HO attempt to select an UMTS cell in the eligible cells, with cause downlink Strength

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    2G_TO_UTRAN_HOCAUSE_UQ% CELL This metric gives the ratio of the number of 2G HO attempt to select an UMTS cell in the eligible cells, with cause Uplink quality

    2G_TO_UTRAN_HOCAUSE_DQ% CELL This metric gives the ratio of the number of 2G HO attempt to select an UMTS cell in the eligible cells, with cause downlink quality

    2G_TO_UTRAN_HOCAUSE_Distance% CELL This metric gives the ratio of the number of 2G HO attempt to select an UMTS cell in the eligible cells, with cause distance.

    2G_TO_UTRAN_HOCAUSE_Traffic% CELL This metric gives the ratio of the number of 2G HO attempt of selection of an UMTS cell in the eligible cells, with cause traffic.

    2G_TO_UTRAN_HOCAUSE_ForcedHO% CELL This metric gives the ratio of the number of 2G HO attempt to select an UMTS cell in the eligible cells, with cause forced HO.

    2G_TO_UTRAN_HOCAUSE_AMR% CELL This metric gives the ratio of the number of 2G HO attempt to select an UMTS cell in the eligible cells, with cause UTRAN AMR.

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    3.2.4 NETWORK CAPACITY

    This subset of metrics helps to focus on both the subscriber difficulties to attempt a call (because the radio capacity of the network is full) and the evolution of the traffic carried on the network.

    Network Capacity NetCalc Name Level Description GlobalTrafficCarried_All_CELL_BH CELL This metric gives an averaged of Traffic carried. GlobalTrafficCarried_All_BSC_BH BSC This metric gives an averaged of Traffic carried. GlobalTrafficCarried_All_NW_BH NW This metric gives an averaged of Traffic carried.

    BlockingRate%_SDCCH_CELL CELL SDCCH allocations failures due to a lack of SDCCH divided by the number of allocation requests. It defines the lack of SDCCH and reflects the SDCCH dimensioning.

    BlockingRate%_TCH_CELL CELL

    TCH allocation failures due to a lack of TCH including queuing expiration divided by all tch allocations including TCH overflow. It defines the impossibility to satisfy a TCH request (Call set up and Handover).

    EMR_Penetration CELL This metric gives the ratio of EMR on the network the EMR is not used for rel99 MS which are 2G only (i.e. it is used for all 2G/3G MS and for 2G Rel4 and beyond).

    Allocations_TCH_Lack_CELL CELL This gives the number of failures caused by a lack of TCH resources during call set up, Handover, Directed retry queuing.

    ChannelAvailability_TCH%_CELL CELL This metric gives the ratio of TCH availability at cell level

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    3.2.5 BSS SURVEY

    AT CELL LEVEL

    This chapter aims at giving a subset of metrics in order to analyse the cell radio condition therefore to optimize BSS parameters. This indicator should be monitored at cell level.

    BSS Survey NetCalc Name Level Description

    RACH_LevelNok CELL This is the average level of un-decoded RACH. It is a good indicator to detect jamming interference or hardware problems. The result is given in dBm

    %TimeFullPwr_DL CELL

    This gives the percentage of time that the BTS is at maximum of power during a call. It helps to optimize power control parameters. Restriction: When AMR is activated, it is more relevant to monitor AMR FR, AMR HR, FR EFR power control separately.

    %TimeFullPwr_UL CELL

    This gives the percentage of time that the mobile is at maximum of power during a call. It helps to optimize power control parameters. Restriction: When AMR is activated, it is more relevant to monitor AMR FR, AMR HR, FR EFR power control separately.

    %TimeFullPwrDL_FR_EFR CELL This gives the percentage of time that the BTS is at maximum of power during FR EFR calls. It helps to optimize power control parameters.

    %TimeFullPwrUL_FR_EFR CELL This gives the percentage of time that the mobile is at maximum of power during FR EFR calls. It helps to optimize power control parameters.

    %TimeFullPwr_DLAMRFR CELL This gives the percentage of time that the BTS is at maximum of power during FR AMR calls.

    %TimeFullPwr_ULAMRFR CELL This gives the percentage of time that the mobile is at maximum of power during FR AMR call.

    %TimeFullPwr_DLAMRHR CELL This gives the percentage of time that the BTS is at maximum of power during HR AMR calls.

    %TimeFullPwr_ULAMRHR CELL This gives the percentage of time that the mobile is at maximum of power during HR AMR call.

    RxLev_DL_CELL CELL

    This is the average Downlink received signal strength during the observation window. The signal level values don't take into account attenuation due to pwr control Restriction: When AMR is activated, it is more relevant to monitor AMR FR, AMR HR, FR EFR R

    RxLev_UL_CELL CELL

    This is the average uplink received signal strength during the observation window. The signal level values don't take into account attenuation due to pwr control Restriction: When AMR is activated, it is more relevant to monitor AMR FR, AMR HR, FR EFR Rx

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    RxLev_DL_AMR_CELL CELL

    This is the average Downlink received signal strength for an AMR Call. It is more accurate to monitor Rxlev AMR FR and AMR HR separately. The signal level values don't take into account attenuation due to pwr control

    RxLev_UL_AMR_CELL CELL

    This is the average Uplink received signal strength for an AMR Call.It is more accurate to monitor Rxlev AMR FR and AMR HR The signal level values don't take into account attenuation due to pwr control

    RxQual_DL_CELL CELL

    This is the average Downlink received BER during the observation window. It reveals bad Downlink quality in the cell. Restriction: When AMR is activated, it is more relevant to monitor AMR FR, AMR HR, FR EFR RxQual separately.

    RxQual_UL_CELL CELL

    This is the average Uplink received BER during the observation window. Restriction: When AMR is activated, it is more relevant to monitor AMR FR, AMR HR, FR EFR RxQual separately.

    RxQual_DL_AMR_CELL CELL This is the average Downlink received BER for an AMR call.

    RxQual_UL_AMR_CELL CELL This is the average Uplink received BER for an AMR call.

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    AT TDMA LEVEL

    To have a fine tuned network analysis, the following set of metrics helps to identify the TRX mainly involved on BSS survey metrics degradation.

    BSS Survey NetCalc Name Level Description

    TDMA_%TimeFullPwrDL_FR_EFR TDMA This metric gives the percentage of time that the BTS is at maximum of power during Standard FR calls.

    TDMA_%TimeFullPwrUL_FR_EFR TDMA This metric gives the percentage of time that the MS is at maximum of power during Standard FR calls.

    TDMA_%TimeFullPwr_DLAMRFR TDMA This metric gives the percentage of time that the BTS is at maximum of power during AMR FR calls

    TDMA_%TimeFullPwr_ULAMRFR TDMA This metric gives the percentage of time that the MS is at maximum of power during AMR FR calls

    TDMA_%TimeFullPwr_DLAMRHR TDMA This metric gives the percentage of time that the BTS is at maximum of power during AMR FR calls

    TDMA_%TimeFullPwr_ULAMRHR TDMA This metric gives the percentage of time that the MS is at maximum of power during AMR FR calls

    TDMA_%TimeFullPwrDL_AMRWB TDMA This gives the percentage of time that the BTS is at maximum of power during AMR WB calls. It helps to optimize power control parameters.

    TDMA_%TimeFullPwrUL_AMRWB TDMA This gives the percentage of time that the MS is at maximum of power during AMR WB calls. It helps to optimize power control parameters.

    RxLev_DL_FR_EFR_TDMA TDMA

    This metric gives the average downlink received signal strength for standard FR Calls. The signal level values don't take into account attenuation due to pwr control

    RxLev_UL_FR_EFR_TDMA TDMA

    This metric gives the average uplink received signal strength for standard FR Calls. The signal level values don't take into account attenuation due to pwr control

    RxLev_DL_AMR_FR_TDMA TDMA

    This metric gives the average downlink received signal strength for AMR FR Calls The signal level values don't take into account attenuation due to pwr control

    RxLev_UL_AMR_FR_TDMA TDMA

    This metric gives the average uplink received signal strength for AMR FR Calls The signal level values don't take into account attenuation due to pwr control

    RxLev_DL_AMR_HR_TDMA TDMA

    This metric gives the average downlink received signal strength for AMR HR Calls The signal level values don't take into account attenuation due to pwr control

    RxLev_UL_AMR_HR_TDMA TDMA

    This metric gives the average uplink received signal strength for AMR HR Calls The signal level values don't take into account attenuation due to pwr control

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    TDMA_RxLev_DL_AMRWB TDMA

    This is the average downlink received signal strength for an AMR WB FR call. The signal level values don't take into account attenuation due to pwr control

    RxLev_UL_AMR_HR_TDMA TDMA

    This metric gives the average uplink received signal strength for AMR HR Calls The signal level values don't take into account attenuation due to pwr control

    RxQual_DL_FR_EFR_TDMA TDMA This metric gives the average downlink received BER for standard FR Calls

    RxQual_UL_FR_EFR_TDMA TDMA This metric gives the average uplink received BER for standard FR Calls

    RxQual_DL_AMR_FR_TDMA TDMA This metric gives the average downlink received BER for AMR FR Calls

    RxQual_DL_AMR_HR_TDMA TDMA This metric gives the average downlink received BER for AMR HR Calls

    RxQual_UL_AMR_FR_TDMA TDMA This metric gives the average uplink received BER for AMR FR Calls

    RxQual_UL_AMR_FR_TDMA TDMA This metric gives the average uplink received BER for AMR FR Calls

    RxQual_UL_AMR_HR_TDMA TDMA This metric gives the average uplink received BER for AMR HR Calls

    RxQual_DL_AMR_TDMA TDMA This metric gives the average downlink received BER for AMR Calls

    RxQual_UL_AMR_TDMA TDMA This metric gives the average uplink received BER for AMR Calls

    C/I _UL_TDMA TDMA This metric give the uplink C/I at TDMA level for both EFR and AMR Calls TDMA_C/I_UL_AMRWB TDMA This is the C/I for an AMR WB FR call.

    TDMA_RxQual_DL_AMRWB TDMA This is the average downlink received BER for an AMR FR Call.

    TDMA_RxQual_UL_AMRWB TDMA This is the average Uplink received BER for an AMR FR call.

    Note: To get in observation report the link between the TDMA and the TRX, all TDMA metrics should be monitor with the following metrics: TEI_ALLOCATION and NB_TDMA_CONFIGURATION

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    3.2.6 AMR MONITORING

    This section describes the main metrics for AMR monitoring.

    AMR Monitoring NetCalc Name Level Description

    %TimeFullPwr_DLAMRFR CELL This gives the percentage of time that the BTS is at maximum of power during FR AMR calls.

    %TimeFullPwr_ULAMRFR CELL This gives the percentage of time that the mobile is at maximum of power during FR AMR call.

    %TimeFullPwr_DLAMRHR CELL This gives the percentage of time that the BTS is at maximum of power during HR AMR calls.

    %TimeFullPwr_ULAMRHR CELL This gives the percentage of time that the mobile is at maximum of power during HR AMR call.

    RxLev_DL_AMR_CELL CELL

    This is the average Downlink received signal strength for an AMR Call. It is more accurate to monitor Rxlev AMR FR and AMR HR separately. The signal level values don't take into account attenuation due to pwr control.

    RxLev_UL_AMR_CELL CELL

    This is the average Uplink received signal strength for an AMR Call. It is more accurate to monitor Rxlev AMR FR and AMR HR The signal level values don't take into account attenuation due to pwr control.

    RxQual_DL_AMR_CELL CELL This is the average Downlink received BER for an AMR call.

    RxQual_UL_AMR_CELL CELL This is the average Downlink received BER for an AMR call.

    TRAFFIC_AMRFR_CELL CELL This metric gives an average of traffic carrier by AMR FR.

    TRAFFIC_AMRHR_CELL CELL This metric gives an average of traffic carrier by AMR HR.

    Call_Drop_Per_Erlang_AbnormalCauses_AMRFR CELL This metric gives the ratio of Total AMR-Full Rate Drops to the AMR-Full Rate Traffic in Erlangs.

    Call_Drop_Per_Erlang_AbnormalCauses_AMRHR CELL This indicates the ratio of AMR-FR to AMR-HR Handover Failures during the execution phase. Note that capacity FR to HR HO is also counted.

    CallDrop_Per_Erlang_AbnormalCauses CELL This metric gives the ratio of Total Call Drops to the Traffic in Erlangs.

    AmrHO_Intracell_HO_FrToHr_Execution_Failures_Ratio CELL This gives the handover failure ratio during the execution phase of an AMR intra-BTS handover.

    AmrHO_Intracell_HO_HrToFr_Execution_Failures_Ratio CELL This indicates the ratio of AMR-FR to AMR-HR Handover Failures during the execution phase. Note that capacity FR to HR HO is also counted.

    AMR_Penetration CELL The following metric gives the ratio of AMR (FR & HR) among the total traffic carried (AMR FR +AMR HR +EFR)

    AmrHO_Intracell_HO_Fr_Execution_Failures_Ratio CELL This gives the handover failure ratio during the execution phase of an AMR intra-BTS handover.

    AMRHR_IncomingHOSuccess% CELL

    This indicates the ratio of incoming AMR-HR Handover success during the execution phase. Note that incoming HO during AMR maxization also counted.

    AMRMaxiCellCongestionState% CELL This metric gives in ratio the number of periods where the busy TCH ratio is higher than the FullhRCellLoadEnd parameter.

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    NbreTimeAMRHRMaxi_Activated CELL This metric gives the average AMR Maxi duration at the observation period

    AMRMaxi_IncomingHRSuccess% CELL This metric gives the ratio of HO AMR HR success during AMR maxi activation

    AMRHR_IncomingHOAttemptsRatio_DuringAMRMaxi CELL This metric gives the ratio of HO AMR HR HO incoming attempts during AMR maxi activation compared to AMR HR HO during all period of observation.

    AMRNB_HRMS_Capability% BSC At BSC level, the MS capability is given by assignment request, the following metric gives the ratio of AMR NB HR

    AMRNB_FRMS_Capability% BSC At BSC level, the MS capability is given by assignment request, the following metric gives the ratio of AMR NB FR

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    3.2.7 AMR WIDEBAND MONITORING

    This section describes the main metrics for AMR WIDEBAND monitoring.

    AMR WideBand NetCalc Name Level Description

    TDMA_C/I_UL_AMRWB TDMA This is the C/I for an AMR WB FR call.

    TDMA_RxQual_DL_AMRWB TDMA This is the average downlink received BER for an AMR FR Call.

    TDMA_RxQual_UL_AMRWB TDMA This is the average Uplink received BER for an AMR FR call.

    TDMA_RxLev_DL_AMRWB TDMA

    This is the average downlink received signal strength for an AMR WB FR call. The signal level values don't take into account attenuation due to pwr control.

    TDMA_%TimeFullPwrDL_AMRWB TDMA This gives the percentage of time that the BTS is at maximum of power during AMR WB calls. It helps to optimize power control parameters.

    TDMA_%TimeFullPwrUL_AMRWB TDMA This gives the percentage of time that the MS is at maximum of power during AMR WB calls. It helps to optimize power control parameters.

    AMRWB_FRMS_Capability% BSC At BSC level, the MS capability is given by assignment request; the following metric gives the ratio of AMR WB.

    AMRWBFallBackLegacy_Cell% BSC Ratio of AMR-WB TCH allocation fallback to legacy codec in the BSC Radio Allocator (reception on AMR-WB request and resource served not AMR-WB).

    AMRWB_Assignment_Failures% CELL Ratio of assignment failure, based on assignment failure message sent by MS.

    AMRWB_AssignmentNoK% CELL Ratio of assignment failure, gap between assignment request sent and assignment complete received.

    AMRWB_TrafficCarried CELL Total traffic carried by AMR WB mobile.

    AMRWB_CallDrop CELL This metric gives the number of AMR WB release at cell level

    AMRWB_Total_IntracellHORequested CELL This metric gives the total intracell HO requested by AMR WB MS.

    AMRWB_IntracellHOExecutionFailure WBtoWBAMR% CELL This metric gives the intracemm Ho execution failure for HO intracell Wb to WB AMR MS.

    AMRWB_IntracellHOExecutionFailureWBtoNBAMRFR% CELL This metric gives the intracemm Ho execution failure for HO intracell Wb to NB AMR FR MS

    AMRWB_IntracellHOExecutionFailureWBtoNBAMRHR% CELL This metric gives the intracemm Ho execution failure for HO intracell Wb to NB AMR HR MS.

    AMRWB_IntracellHOExecutionFailureWBtoEFR% CELL This metric gives the intracemm Ho execution failure for HO intracell Wb to EFR

    AMRWB_IntracellHOSelectionFailure% CELL This metric gives the selection failure for intracell WB MS

    AMRWB_IntracellHOExecutionFailure% CELL This metric gives the Execution failure for intracell WB MS

    AMRWB_IntracellHOSuccess% CELL This metric gives the AMR WB intracell Ho success from HO requied to HO success

    AMRWB_Total_IntercellHOExecution CELL This metric gives the total Intercell HO executed by AMR WB MS

    AMRWB_IntercellHOExecutionFailure WBtoWBAMR% CELL This metric gives the Intercemm Ho execution failure for HO Intercell Wb to WB AMR MS

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    AMRWB_IntercellHOExecutionFailureWBtoNBAMRFR% CELL This metric gives the Intercemm Ho execution failure for HO Intercell Wb to NB AMR FR MS

    AMRWB_IntercellHOExecutionFailureWBtoNBAMRHR% CELL This metric gives the Intercemm Ho execution failure for HO Intercell Wb to NB AMR HR MS

    AMRWB_IntercellHOExecutionFailureWBtoEFR% CELL This metric gives the Intercemm Ho execution failure for HO Intercell Wb to EFR

    AMRWB_IntercellHOSelectionFailure% CELL This metric gives the selection failure for Intercell WB MS

    AMRWB_IntercellHOExecutionFailure% CELL This metric gives the Execution failure for Intercell WB MS

    AMRWB_IntercellHOSuccess% CELL This metric gives the AMR WB Intercell Ho success from HO requied to HO success

    Codec_Mode_Usage_AMRWB6.6UL% CELL This metric gives the distribution of codec usage on the network, the part of 6.6

    Codec_Mode_Usage_AMRWB8.85UL% CELL This metric gives the distribution of codec usage on the network, the part of 8.8

    Codec_Mode_Usage_AMRWB1265UL% CELL This metric gives the distribution of codec usage on the network, the part of 1265

    CodecStability_AMRWBUL CELL This metric gives the stability of codec usage

    Codec_Mode_Usage_AMRWB6.6DL% CELL This metric gives the distribution of codec usage on the network, the part of 6.6

    Codec_Mode_Usage_AMRWB8.85DL% CELL This metric gives the distribution of codec usage on the network, the part of 8.85

    Codec_Mode_Usage_AMRWB12.65DL% CELL This metric gives the distribution of codec usage on the network, the part of 12.65

    CodecStability_AMRWBDL CELL This metric gives the stability of codec usage. FERDL_AMRWB% CELL This metric gives the global average FR DL FERUL_AMRWB% CELL This metric gives the global average FR UL

    %TimeFullPwrDL_AMRWB CELL

    This gives the percentage of time that the BTS is at maximum of power during AMR WB calls. It helps to optimize power control parameters. This gives the percentage of time that the BTS is at maximum of power during AMR WB calls. It helps to optimize power.

    %TimeFullPwrUL_AMRWB CELL This gives the percentage of time that the MS is at maximum of power during AMR WB calls. It helps to optimize power control parameters.

    RxLev_DL_AMRWB CELL

    This is the average downlink received signal strength for an AMR WB FR call. The signal level values don't take into account attenuation due to pwr control.

    RxQual_DL_AMRWB CELL This is the average downlink received BER for an AMR FR Call.

    RxQual_UL_AMRWB CELL This is the average Uplink received BER for an AMR FR call.

    C/I_UL_AMRWB CELL This is the C/I for an AMR WB FR call.

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    3.2.8 TFO MONITORING

    This section describes the main metrics for TFO monitoring.

    TFO Monitoring NetCalc Name Level Description

    TFO_ON_Duration CELL This metric gives the average duration in s of TFO activation

    TFO_ON_Usage% CELL This metric gives the percentage of time TFO activated

    TFO_ON_Codec_Mode_Usage_AMRWB6.6UL% CELL This metric gives the distribution of codec usage on the network when TFO is activated, the part of 6.6

    TFO_ON_Codec_Mode_Usage_AMRWB8.85UL% CELL This metric gives the distribution of codec usage on the network when TFO is activated, the part of 8.8

    TFO_ON_Codec_Mode_Usage_AMRWB6.6DL% CELL This metric gives the distribution of codec usage on the network when TFO is activated, the part of 6.6

    TFO_ON_Codec_Mode_Usage_AMRWB8.85DL% CELL This metric gives the distribution of codec usage on the network when TFO is activated, the part of 8.85

    TFO_ON_Codec_Mode_Usage_AMRWB12.65DL% CELL This metric gives the distribution of codec usage on the network when TFO is activated, the part of 12.65

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    4. GPRS/EDGE METRICS

    These Metrics are defined by a set of GPRS and EDGE key performance indicators that helps to have QoS monitoring activity. In order to analyse the globale performance, the Data Metrics should be created and split into two parts in order to obtain:

    Data Executive Overview: Global views (statistical reference over 1 Week or Month) over the entire Network or BSS/PCU zone (One or more BSC/PCU).

    GPRS/EDGE Performance Metrics: Detailed views (statistical reference over 1 day or Week) over specific BSC/PCU or Cells by Cells analysis.

    4.1. DATA EXECUTIVE OVERVIEW

    The target of the Data executive overview is to provide a global view of the data perfomance over the entire network or Region. The observation period should be daily, weekly or monthly. For a weekly or monthly overview, all metrics should be a week or month average value, otherwise the busiest day and the busy hour value should be taken.

    A monthly overview is composed of each weekly value (week average value/ busiest day at busy hour value). Thus the monthly overview will contain 4 values.

    Data Executive Overview NetCalc Name Level Description

    DL_DATA_VOLUME NW PCU BSC

    This metric provides the DL data volume in Mbytes.

    UL_DATA_VOLUME NW PCU BSC

    This metric provides the UL data volume in Mbytes.

    GLOBAL_TBF_ESTAB_SUCCESS_RATE NW PCU BSC

    This metric computes the global success to establish a TBF; this means the number of TBF effectively established among the entire request to establish aTBF: - On CCCH (one phase activated or not) - Request of FD from HD - On DL pre-establishment or Keep Alive

    GLOBAL_UL_TBF_ESTAB_SUCCESS_RATE NW PCU BSC

    This metric computes the global success to establish an UL TBF; this means the number of UL TBF effectively established among the entire request to establish an UL TBF: - On CCCH (one phase activated or not) - On DL TBF (request of FD from DL HD) - On DL pre-establishment or Keep Alive

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    GLOBAL_DL_TBF_ESTAB_SUCCESS_RATE NW PCU BSC

    This metric computes the global success to establish an DL TBF; this means the number of DL TBF effectively established among the entire request to establish an DL TBF: - On CCCH - On DL pre-establishment - On UL TBF (request of FD from UL HD)

    AVERAGE_CPU_LOAD_PCUSN NW PCU

    Inside the PCUSN, the SPM board is in charge of TBF management and its load is impacted by the traffic. The following metric is defined in order to monitor the load (CPU) of the PCUSN SPM board

    GPRS_AVG_UL_THROUGHPUT NW PCU BSC

    This metric provides the average UL GPRS effective RLC/MAC throughput (kbps) in the cell for TBF with normal release

    GPRS_AVG_DL_THROUGHPUT NW PCU BSC

    This metric provides the average DL GPRS effective RLC/MAC throughput (kbps) in the cell for TBF with normal release

    EDGE_AVG_UL_THROUGHPUT NW PCU BSC

    This metric provides the average UL EDGE effective RLC/MAC throughput (kbps) in the cell for TBF with normal release

    EDGE_AVG_DL_THROUGHPUT NW PCU BSC

    This metric provides the average DL EDGE effective RLC/MAC throughput (kbps) in the cell for TBF with normal release

    NACC_SUCCESS_RATE NW PCU BSC

    This metric gives the success rate of NACC procedure in the cell

    SUCCESSFUL_PFC_RT_RATE NW PCU BSC

    This metric determines the ratio of RT PFC accepted among all RT PFC requested.

    MS_CONTEXT_DROP_RATE NW PCU BSC

    This metric provides the MS context drop rate in the cell.

    TOTAL_UL_TBF_DROP_RATIO NW PCU BSC

    Baseline.This metric provides the total UL TBF drop ratio by separating the normal UL TBF releases from all the UL TBF established in the cell.

    TOTAL_DL_TBF_DROP_RATIO NW PCU BSC

    This metric provides the total DL TBF drop ratio by separating the normal DL TBF releases from all the DL TBF established in the cell.

    UL_BTTI_PDTCH_SATISFACTION_RATE NW PCU BSC

    This metric provides the average satisfaction rate of the mobiles in term of TS allocation. A low value shows that the mobiles do not fully benefit from the possibilities offered by their multislot classes because there is a lack of PDTCH in the cell (too many partitioning, voice preemption, Dyn Agprs).

    DL_BTTI_PDTCH_SATISFACTION_RATE NW PCU BSC

    This metric provides the average satisfaction rate of the mobiles in term of TS allocation. A low value shows that the mobiles do not fully benefit from the possibilities offered by their multislot classes because there is a lack of PDTCH in the cell (too many partitioning, voice preemption, Dyn Agprs).

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    4.2. DATA PERFORMANCE METRICS

    The target of the data performance metrics is to provide a detailed view of the QoS over the entire Region or a cell in term of:

    Traffic profile Accessibility Retainability Throughput Radio Quality Ressource usage

    The observation period should be hourly, daily or weekly.

    4.2.1 DATA TRAFFIC PROFILE

    This set of metrics gives an overview of the data profile in term of data volume in Mbytes, traffic type (GPRS/EDGE) and TBF statistics.

    Data Traffic Profile NetCalc Name Level Description

    DL_DATA_VOLUME BSC CELL This metric provides the DL data volume in Mbytes.

    UL_DATA_VOLUME BSC CELL This metric provides the UL data volume in Mbytes.

    DL_EDGE_TO_GPRS_DATA_BLOCK_RATIO BSC CELL This metric computes the ratio between the EDGE DL RLC Data blocks and the total DL Data blocks.

    UL_EDGE_TO_GPRS_DATA_BLOCK_RATIO BSC CELL This metric computes the ratio between the EDGE UL RLC Data blocks and the total UL Data blocks.

    DL_TBF_EFFECTIVE_AVERAGE_SIZE BSC CELL

    This metric determines the effective (data only) average size of a DL TBF in number of octets per established DL TBF.

    UL_TBF_EFFECTIVE_AVERAGE_SIZE BSC CELL

    This metric determines the effective (data only) average size of an UL TBF in number of octets per established UL TBF.

    DL_TBF_ESTABLISHED BSC CELL This metric gives the number of DL TBF effectively established in the cell.

    UL_TBF_ESTABLISHED BSC CELL This metric gives the number of UL TBF effectively established in the cell.

    NACC_SUCCESS_RATE NW PCU BSC

    This metric gives the success rate of NACC procedure in the cell

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    4.2.2 ACCESSIBILITY

    This section aims at providing metrics to monitor the failure rate of UL and DL TBF establishments that gives an estimation of the subscriber difficulties to access the network ressurces in order to transfer data. Moreover, in order to determine the root cause of UL and DL TBF establishment failures, causes are classified into two categories:

    Allocator: the PCU cannot provide enough resources (in term of USF, TFI, blocks), or its SPM cards are too loaded, to establish a TBF, so the request is rejected.

    Radio: the PCU has allocated some resources to one MS, sent an assignment message but no answer is received from the MS due to radio problem.

    Accessibility NetCalc Name Level Description

    GLOBAL_TBF_ESTAB_SUCCESS_RATE BSC CELL

    This metric computes the global success to establish a TBF; this means the number of TBF effectively established among the entire request to establish aTBF: - On CCCH (one phase activated or not) - Request of FD from HD - On DL pre-establishment or Keep Alive

    GLOBAL_UL_TBF_ESTAB_SUCCESS_RATE BSC CELL

    This metric computes the global success to establish an UL TBF; this means the number of UL TBF effectively established among the entire request to establish an UL TBF:- On CCCH (one phase activated or not) - On DL TBF (request of FD from DL HD) - On DL pre-establishment or Keep Alive

    1PHASE_UL_HD_TBF_ESTAB_SUCCESS_RATE BSC CELL This metric computes the global success rate of the One-Phase access half-duplex UL TBF establishment.

    1PHASE_UL_HD_TBF_ALLOC_FAILURE_RATIO

    BSC CELL

    This metric computes the allocation failure ratio during the One-Phase access half-duplex UL TBF establishment. (When One Phase access is not activated this metric is always equal to 100%)

    1PHASE_UL_HD_TBF_CONTENTION_FAILURE_RATIO

    BSC CELL

    This metric computes the contention failure ratio of a One-Phase access half-duplex UL TBF establishment, this means all the problems between the UpTbfImmediate Assignment and the PUAN of the first received UL block.

    2PHASE_UL_HD_TBF_ESTAB_SUCCESS_RATE BSC CELL This metric gives the two phase UL TBF establishment success rate in the cell.

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    UL_TBF_SECOND_PHASE_ESTAB_FAILURE_ALLOC_RATIO BSC CELL

    This metric computes the allocation failure ratio during UL TBF establishment in the following cases: - Allocation failure during the 2nd phase of a Two-Phase access half-duplex UL TBF establishment. - Allocation failure during a full-duplex UL TBF establishment.

    UL_TBF_SECOND_PHASE_ESTAB_FAILURE_RADIO_RATIO BSC CELL

    This metric computes the radio failure ratio during UL TBF establishment in the following cases: - Radio failure during the 2nd phase of a Two-Phase access half-duplex UL TBF establishment. - Radio failure during a full-duplex UL TBF establishment.

    GLOBAL_DL_TBF_ESTAB_SUCCESS_RATE BSC CELL

    This metric computes the global success to establish an DL TBF; this means the number of DL TBF effectively established among the entire request to establish an DL TBF:- On CCCH - On DL pre-establishment - On UL TBF (request of FD from UL HD)

    DL_TBF_ESTAB_FAILURE_ALLOC_RATIO BSC CELL

    This metric computes the DL TBF establishment failure ratio due to allocator root causes, taking into account: - Failure during a half-duplex DL TBF establishment. - Failure during a full-duplex DL TBF establishment.

    DL_TBF_ESTAB_FAILURE_RADIO_RATIO BSC CELL

    This metric computes the DL TBF establishment failure ratio due to radio root causes, taking into account: - Failure during a half-duplex DL TBF establishment. - Failure during a full-duplex DL TBF establishment.

    RATIO_OF_ALLOC_FAILURE_DUE_TO_PCU_LOAD BSC CELL

    This metric computes the ratio of TBF establishment reject (allocation failure) due to PCU load

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    4.2.3 RETAINABILITY

    This section provides indicators about TBF abnormal releases during data transfer, and analyses the different root causes.

    N.B.: as NC0 mode of cell reselection is used in V15.1, a cell reselection in Packet Transfer mode towards a new cell shall give birth to a TBF abnormal release due to radio conditions in the old cell.

    Retainability NetCalc Name Level Description

    MS_CONTEXT_DROP_RATE BSC CELL

    This metric provides the MS context drop rate in the cell.

    TOTAL_UL_TBF_DROP_RATIO BSC CELL

    Baseline.This metric provides the total UL TBF drop ratio by separating the normal UL TBF releases from all the UL TBF established in the cell.

    UL_TBF_DROP_T3169_CAUSES BSC CELL

    This metric gives the ratio of abnormal UL TBF releases due to radio causes: - Bad radio conditions - Mobility

    UL_TBF_DROP_OTHER_CAUSES BSC CELL

    This metric intends to determine the ratio of UL TBF abnormal releases due to: - UL stalled sliding window. - TS sharing (preemption of a PDTCH for circuit service).- OAM events (TRX Lock/Unlock).

    TOTAL_DL_TBF_DROP_RATIO BSC CELL

    This metric provides the total DL TBF drop ratio by separating the normal DL TBF releases from all the DL TBF established in the cell.

    DL_TBF_DROP_T3195&T3191_CAUSES BSC CELL

    This metric gives the ratio of abnormal DL TBF releases due to radio causes: - Bad radio conditions - Mobility

    DL_TBF_DROP_OTHER_CAUSES BSC CELL

    This metric intends to determine the ratio of DL TBF abnormal releases due to: - UL stalled sliding window. - TS sharing (preemption of a PDTCH for circuit service).- OAM events (TRX Lock/Unlock).

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    4.2.4 THROUGHPUT PERFORMANCE

    The aim of this section is to provide indicators to assess the UL and DL Access NW performances in terms of:

    GPRS RLC/MAC throughput EDGE RLC/MAC throughput GPRS and EDGE PDTCH user satisfaction rate as the ratio between raw

    radio bandwidth allocated by PCU and requested bandwith by the MS to point out a possible lack of PDTCH resource (impact of TS partitioning, TS sharing)

    Throughput Performance NetCalc Name Level Description

    GPRS_AVG_UL_THROUGHPUT BSC CELL

    This metric provides the average UL GPRS effective RLC/MAC throughput (kbps) in the cell for TBF with normal release

    GPRS_AVG_DL_THROUGHPUT BSC CELL

    This metric provides the average DL GPRS effective RLC/MAC throughput (kbps) in the cell for TBF with normal release

    EDGE_AVG_UL_THROUGHPUT BSC CELL

    This metric provides the average UL EDGE effective RLC/MAC throughput (kbps) in the cell for TBF with normal release

    EDGE_AVG_DL_THROUGHPUT BSC CELL

    This metric provides the average DL EDGE effective RLC/MAC throughput (kbps) in the cell for TBF with normal release

    EDGE_AVG_DLDC_THROUGHPUT BSC CELL

    This metric provides the average effective RLC/MAC throughput for DLDC MS in the cell for TBF with normal release

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    4.2.5 RADIO QUALITY

    The objective of this section is to draw a correlation between radio measurements and GPRS/EDGE performance measurements. Based on these statistical values, it is possible to determine whether radio optimization actions need to be carried out in the cell in order to improve the GPRS/EDGE performances.

    Radio Quality NetCalc Name Level Description

    UL_GPRS_BLER CELL This metric computes the GPRS UL BLER. It constitutes a useful indicator to be used to assess the GPRS UL radio quality. It shall allow detecting problems of interference or coverage.

    UL_AVG_GPRS_RXQUAL CELL This metric provides the average UL quality for GPRS expressed in 100*BER from which it is then possible to derive the corresponding UL RxQual

    UL_AVG_EDGE_QUALITY CELL This metric provides the average UL quality for EDGE expressed in 100*BEP from which it is then possible to derive the corresponding MEAN_BEP value

    UL_RADIO_BLER_MCS2 CELL

    This metric computes the EDGE UL BLER for MCS2. it is equal to the ratio between all UL blocks commanded, sent and Nacked in MCS2 and all UL blocks LA-commanded in MCS2 and sent in MCS2.

    UL_RADIO_BLER_MCS3 CELL

    This metric computes the EDGE UL BLER for MCS3. it is equal to the ratio between all UL blocks commanded, sent and Nacked in MCS3 and all UL blocks LA-commanded in MCS3 and sent in MCS3.

    UL_RADIO_BLER_MCS5 CELL

    This metric computes the EDGE UL BLER for MCS5. it is equal to the ratio between all UL blocks commanded, sent and Nacked in MCS5 and all UL blocks LA-commanded in MCS5 and sent in MCS5.

    UL_RADIO_BLER_MCS6 CELL

    This metric computes the EDGE UL BLER for MCS6. it is equal to the ratio between all UL blocks commanded, sent and Nacked in MCS6 and all UL blocks LA-commanded in MCS6 and sent in MCS6.

    UL_RADIO_BLER_MCS7 CELL

    This metric computes the EDGE UL BLER for MCS7. it is equal to the ratio between all UL blocks commanded, sent and Nacked in MCS7 and all UL blocks LA-commanded in MCS7 and sent in MCS7.

    UL_RADIO_BLER_MCS8 CELL

    This metric computes the EDGE UL BLER for MCS8. it is equal to the ratio between all UL blocks commanded, sent and Nacked in MCS8 and all UL blocks LA-commanded in MCS8 and sent in MCS8.

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    UL_RADIO_BLER_MCS9 CELL

    This metric computes the EDGE UL BLER for MCS9. it is equal to the ratio between all UL blocks commanded, sent and Nacked in MCS9 and all UL blocks LA-commanded in MCS9 and sent in MCS9.

    DL_GPRS_BLER CELL

    This metric computes the GPRS DL BLER. It represents the radio quality and shall allow detecting problems of interference or coverage. The GPRS DL BLER is defined as the ratio between the non-received or badly received DL blocks at MS side among all DL transmitted blocks (excluding retransmissions not due to radio problems).

    DL_AVG_GPRS_RXQUAL CELL

    This metric provides the average DL quality for GPRS expressed in 100*BER from which it is then possible to derive the corresponding RxQual value

    DL_AVG_GMSK_EDGE_QUALITY CELL

    This metric provides the average DL quality for EDGE when using GMSK expressed in 100*BEP from which it is then possible to derive the corresponding MEAN_BEP value

    DL_AVG_8PSK_EDGE_QUALITY CELL

    This metric provides the average DL quality for EDGE when using 8PSK expressed in 100*BEP from which it is then possible to derive the corresponding MEAN_BEP value

    DL_RADIO_BLER_MCS2 CELL

    This metric computes the EDGE DL BLER for MCS2. it is equal to the ratio between all DL blocks commanded, sent and Nacked in MCS2 and all DL blocks LA-commanded in MCS2 and sent in MCS2.

    DL_RADIO_BLER_MCS3 CELL

    This metric computes the EDGE DL BLER for MCS3. it is equal to the ratio between all DL blocks commanded, sent and Nacked in MCS3 and all DL blocks LA-commanded in MCS3 and sent in MCS3.

    DL_RADIO_BLER_MCS5 CELL

    This metric computes the EDGE DL BLER for MCS5. it is equal to the ratio between all DL blocks commanded, sent and Nacked in MCS5 and all DL blocks LA-commanded in MCS5 and sent in MCS5.

    DL_RADIO_BLER_MCS6 CELL

    This metric computes the EDGE DL BLER for MCS6. it is equal to the ratio between all DL blocks commanded, sent and Nacked in MCS6 and all DL blocks LA-commanded in MCS6 and sent in MCS6.

    DL_RADIO_BLER_MCS7 CELL

    This metric computes the EDGE DL BLER for MCS7. it is equal to the ratio between all DL blocks commanded, sent and Nacked in MCS7 and all DL blocks LA-commanded in MCS7 and sent in MCS7.

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    DL_RADIO_BLER_MCS8 CELL

    This metric computes the EDGE DL BLER for MCS8. it is equal to the ratio between all DL blocks commanded, sent and Nacked in MCS8 and all DL blocks LA-commanded in MCS8 and sent in MCS8.

    DL_RADIO_BLER_MCS9 CELL

    This metric computes the EDGE DL BLER for MCS9. it is equal to the ratio between all DL blocks commanded, sent and Nacked in MCS9 and all DL blocks LA-commanded in MCS9 and sent in MCS9.

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    4.2.6 RESOURCE USAGE

    The aim of this section is to assess the Packet resource management (GPRS and EDGE) for Radio, Abis, Agprs, Gb PCM resources and PCUSN, considering the GSM and GPRS/EDGE traffic growth, in order to be able to trigger optimization actions (parameters fine-tuning, additional resource for Packet services).

    All these metrics related to dimensioning should be observed at Data BH.

    Resource Usage NetCalc Name Level Description

    UL_PDTCH_OCCUPANCY_BKH_EVOLUTION BSC CELL

    This metric provides the average UL occupancy of the PDTCH mapped on the Agprs link for the cell.

    DL_PDTCH_OCCUPANCY_BKH_EVOLUTION BSC CELL

    This metric provides the average DL occupancy of the PDTCH mapped on the Agprs link for the cell

    AVG_NB_DL_ABIS_JOKER_TS_MISSING BSC CELL TDMA

    This metric gives the average number of Abis joker TS (16k) missing in order to reach the MCS commanded by the LA.

    AVG_NB_DL_AGPRS_JOKER_TS_MISSING BSC CELL TDMA

    This metric gives gives the average number of Agprs joker TS (16k) missing in order to reach the MCS commanded by the LA.

    AVG_NB_DL_ABIS_JOKER_TS_MISSING_SITE BSM

    This metric gives the average number of Abis joker TS (16k) missing at site level in order to reach the MCS commanded by the LA.

    AVG_NB_DL_AGPRS_JOKER_TS_MISSING_SITE BSM

    This metric gives gives the average number of Agprs joker TS (16k) missing in order to reach the MCS commanded by the LA at Bts Site Manager Level.

    AGPRS_UL_PCM_OCCUPANCY PCM

    This metric gives gives the average UL Agprs utilization over an observation period by computing the amount of blocks transmitted over the maximun number of blocks that can be transmitted.

    AGPRS_DL_PCM_OCCUPANCY PCM

    This metric gives gives the average DL Agprs utilization over an observation period by computing the amount of blocks transmitted over the maximun number of blocks that can be transmitted.

    Gb_DL_PCM_OCCUPANCY PCUSN

    This metric gives in % the average Gb link utilization based on the total number of bytes recieved on the link on the last collection interval.

    UL_BTTI_PDTCH_SATISFACTION_RATE NW PCU BSC

    This metric provides the average satisfaction rate of the mobiles in term of TS allocation. A low value shows that the mobiles do not fully benefit from the possibilities offered by their multislot classes because there is a lack of PDTCH in the cell (too many partitioning, voice preemption, Dyn Agprs).

    DL_BTTI_PDTCH_SATISFACTION_RATE NW PCU BSC

    This metric provides the average satisfaction rate of the mobiles in term of TS allocation. A low value shows that the mobiles do not fully benefit from the possibilities offered by their multislot classes because there is a lack of PDTCH in the cell (too many partitioning, voice preemption, Dyn Agprs).

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    AVERAGE_CPU_LOAD_PCUSN BSC CELL

    Inside the PCUSN, the SPM board is in charge of TBF management and its load is impacted by the traffic. The following metric is defined in order to monitor the load (CPU) of the PCUSN SPM board

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    5. METRICS DEFINITIONS

    5.1. GSM METRICS

    5.1.1 BSS EXECUTIVE OVERVIEW Id: Name: Qos12 SubscriberQoS_Indicator_BSC Location: Unit: Temp aggreg: Spat aggreg: Family: BSC % Regroup Regroup QoS Formula (Q3): 1 0.01 * ( 50 * SumOverAll_cells_of_the_bsc (trafficReleaseT3107CircDown + trafficReleaseCallClearing + trafficReleaseCnxFailRadioLinkFail + trafficReleaseErrorIndT200 + trafficReleaseErrorIndDm + trafficReleaseErrorIndSeq + trafficReleaseRfResInd + trafficReleaseTmodMs + trafficReleaseT3103 + trafficReleaseT3121 + trafficReleaseSccpDiscInd + trafficReleaseReset + trafficReleaseCicRemovalEqptFail + trafficReleaseOmRadioChanBloc + trafficReleaseResetCirc + trafficReleaseOthers + trafficReleaseSccpDataRefusal + trafficReleaseSysInfoFail + trafficReleaseCnxFailRemTransFail + trafficReleaseTbcEdge + trafficReleaseOmTsRemoval + trafficReleaseTsRemovalEqptFail + trafficReleaseOmCicRemo