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Harmonization of Monitoring and Evaluation Indicators for ARV
Procurement and Supply Management Systems
Working Document for Field Testing
May 2008
AMD Partner Network
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Table of Contents
Table of Contents.................................................................................................................. 2
Acknowledgement................................................................................................................. 3
1. Introduction ....................................................................................................................... 5
2. Rationale........................................................................................................................... 5
3. Purpose ............................................................................................................................ 5
4. Development process ....................................................................................................... 5
5. Target group .................................................................................................................... 6
6. Key ARV Procurement and Supply Management Issues and related indicators ................ 7
6.1 Introduction.................................................................................................................. 7
6.2 Components of the Medicine Supply Cycle and related M&E Indicators ...................... 7
a. Selection .................................................................................................................... 7
b. Prescription and Use .................................................................................................. 8
c. Forecasting ................................................................................................................ 9
d. Procurement and Ordering......................................................................................... 9
e. Quality Assurance .................................................................................................... 10
f. Inventory control ...................................................................................................... 11
g. Availability of ARV medicines ................................................................................... 12
h. Distribution ............................................................................................................... 12
i. Human Resources .................................................................................................... 13
j. Funding Sources and Budgeting ............................................................................... 14
k. Organization and Management ................................................................................ 14
l. Policies, Legislation and Regulations ........................................................................ 14
7. Annexes ………………………...………………………………..……………………….……..16
Annex 1 Core M&E ARV- PSM Indicators
Annex 2 Supplementary M&E ARV - PSM Indicators
8. References……………………...………………………………..……………………….……..30
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Acknowledgement This document was developed with the active involvement of many national and international
institutions over the past three years. We are grateful to the following participants of the WHO consultation on Harmonization of M&E requirements for ARVs procurement and supply
management (PSM) systems , held in Geneva, 10-11 October 2005:
• Hélène Degui and Alassane Ba (CHMP), Luca Li Bassi and Steen Stottrup (Global
Fund), Xenophon Santas (PEPFAR/OGAC), Henk W.A. den Besten and Charles Chiedza Maponga (IDA Solutions), Yasmin Chandani (JSI), Douglas Keene (MSH/RPM
Plus), Bechir N'Daw (UNAIDS), Helene Moller (UNICEF), Bert Voetberg (World Bank),
Wilbert Bannenberg (Consultant), Andrew Loke (Pharmaniaga Solutions), Ernest Rwagasana (CAMERWA), Martin Olowo Oteba (MOH Uganda), Nguyen Van Kinh (MOH
Vietnam), Cao Thi Than Thuy (WHO Office - Vietnam), Emma Nelson Msuya (National
AIDS Control Programme – Tanzania), Deus Bazira Mubangizi (Catholic Relief Services), Carole Presern (UK Mission), and the following WHO staff: Teguest Guerma,
Jos Perriëns, Mary Couper, George Loth, Amolo Okero, Vincent Habiyambere, Cyril
Pervilhac, Helen Tata, Jeff Sinden and Marco Vitoria.
We specifically would also like to thank:
• the participants and facilitators of the IDA Solutions training workshops held in 2006,
2007 and 2008 on M&E of ARVs PSM systems. They provided valuable input on the indicators which were reduced and categorized into 11 core indicators and 30
supplementary indicators: Rumen Andreev, Viviane Leu, Hailu Tadeg, Abiy
Andargachew, Akaki Lochoshvili, Naana Frempong, Sookdeo Singh, Sharmini Khalikaprasad, Konan Jules Yao, Clement Kouakou, Matebele Sefali, Masoko Nts’ekhe,
Lerato Kholokholo, Doris Tshabalala, Remi Olaitan, Liliana Caraulan, Eric Nyiligira, Ivan
Makumbi, Vladislav Volchkov, Bamikale Feyisetan, Thomas Wushe, Daniel Taddesse,
Yohannes Tsegay Berhe, Mulusew Lijalem Belew, Abdulmalik Hassen Ebro, Nesrane Senbet Sahlemariam, Mehamed Feleke Tessema, Jurgen Hulst, Alemu Shiferaw
Damassa, Grace Waiharo, James Batuka, Laurentiu Ionesii, Sushil Kumar Koirala, Ivana
Lohar, Ishaya Dawha, Loic Aubry, Galina Bolshakova, Ludmila Reutskaya, Tifenn Humbert, Karin Wiedenmayer, Angela Taylor, Aminu Abubakar, Yakubu Adamu,
Kgosiemang Atamelang Sidney, Olivia du Moulin, Elfatih Elamin, Amjad Idries, Jennie
Lates, Okumu Morris, Mohamed Motwaly, Frederick Nicolaus Rubanga, Gashaw
Shiferaw Mekonnen, Hendro Supaat, Jansen Susanna, Seyoum Temenit, Araia Berhane, Tesfaselase Ghedel, Habte Desbele, Elina Sverdlova, Albert Ntiringaniza, Be
El Hassan, Félicienne Trévant, Jenny Jasmine Akondja Yandja, Carl François, Jean
Claude Lundu Deka, Michèle Razanamparany, Tantely Rakotomalala, Marthe Everard, Jean-François Saint-Sauveur, Chiedza Maponga, Peter Graaff, Vincent Habiyambere,
Cees Tuinenburg and Clarisse Morris.
• The members of the JSI/MSH/SCMS working group (Dana Aronovich, Timothy Williams,
Yasmin Chandani, Youssouf Ouedraogo, Naomi Printz [all from JSI], Bannet
Ndyanabangi, Helena Walkoviak, Leila Akhlaghi [all from MSH] and Gary Bettger,
Jennifer Mboyane, Niall Shanbhag and Sarah Levine [all SCMS].
• The following people who, during the French adaptation process allowed to improve,
both the English and the French versions: Carinne Bruneton and Charles Rambert from ReMeD and Caroline Damour from ESTHER.
• Daisy Carandang, Dennis Ross-Degnan, John Chalker, Cyril Pervilhac, Yves Souteyrand, Chika Hayashi, Dongbau Yu, Camellia Falcon, Phillip Savio and Priya
Emmart.
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This document has been written by the following persons to whom WHO extends its
acknowledgement: Henk den Besten, Cees Tuinenburg, Clarisse Morris, Jos Perriens, Peter Graaff and Vincent Habiyambere. The present version is a working document ready for field
testing. Any comment to improve the next version should be sent to Dr Vincent Habiyambere
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1. Introduction
Tracking key aspects of procurement and supply management (PSM) and taking corrective
action when required is a means to continuously improve the effectiveness of a programme
or a system. This monitoring should cover different components of the PSM system. It must be noted that just monitoring does not improve the PSM system. M&E shows the strengths
and the weaknesses of the system. If the measurements are below the target this should
trigger the responsible person to investigate and correct the problem. This is how monitoring can assist in ongoing quality assurance of the PSM system. Trained human resources in
sufficient number, financial and other resources for the effective implementation of the M&E
system should be available. 5-10% of the programme costs are recommended to be
allocated to M&E activities.
2. Rationale
Monitoring and Evaluation (M&E) can be used for two main purposes.
Firstly, M&E is used to regularly check and evaluate the processes and the results of a programme and to find out whether progress is being made towards the objectives. When
M&E detects that the performance of any programme component is below the expectations,
actions to prevent and/or to correct the problems should be initiated. Used this way, M&E is
a tool for continuous improvement of a programme’s performance while at the same time facilitating reporting, accountability and transparency.
Secondly, M&E is used to inform donors on the programme’s effectiveness and efficiency. Donors require information that justifies how the funds were spent and what were the
achievements. M&E is also used to compare programmes in an objective manner.
Programmes funded by various donors have specific objectives, which call for specific indicators. Indicators to measure the performance of various programmes may be different
given the specificity of each programme and given the requirements of each donor.
However, indicators to monitor the national PSM system should be common for all PSM
programmes at country level.
3. Purpose
The purpose of this document is to harmonize M&E indicators to measure the effectiveness
and the performance of the national PSM system: national M&E system and donors are
encouraged to use the same indicators to avoid dispersion of efforts on the M&E agenda.
This is in line with the Three Ones principle. As much as possible, preference will be given to indicators that can be measured using information that is already being collected or could be
collected on a routine basis so that the burden on human resources is limited.
4. Development process
In 2004 the AMD Partner Network and the AMD Secretariat in WHO/HIV Department recognized the need for the different donors funding HIV/AIDS programmes to harmonize
their reporting requirements at country level in order to increase transparency, productivity
and efficiency in various programmes. Since then WHO/AMDS consulted IDA Solutions to
perform a desk study on reporting requirements including M&E indicators for ARV procurement and supply management.
The results of the desk research were discussed at the harmonization meeting organized by WHO/AMDS in October 2005. Participants included representatives from central medical
stores, ministries of health, WHO regional offices, and several international donors. Some of
these organizations submitted their M&E indicators for different PSM aspects.
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Following the meeting, JSI and MSH as part of SCMS, were requested to compile key PSM indicators which could be used for continuous programme tracking as well as for donor
reporting. This working group produced the initial list of 50 indicators which was used as a
basis for further development and simplification
In June 2006 and March 2007 the draft M&E indicators for ARV PSM system were
discussed during IDA Solutions training sessions on Monitoring & Evaluation of Antiretroviral
Procurement & Supply Management Systems. This training was attended by health staff involved in M&E and in ARV procurement and supply management for low and middle
income countries. The participants and facilitators reviewed the 50 original indicators and
made valuable suggestions on deletion of a few items and on selection of priority indicators based on their experience in the field.
WHO, guided by the above input and feedback from other experts, finalized a list of 11 Core
Indicators. After deletion of 9 items, the remaining 30 non-prioritized indicators, here called "Supplementary Indicators" can be measured if more information is needed. Core and
Supplementary Indicators are found in Annexes 1 and 2 respectively.
5. Target group
These indicators provide a practical tool for staff in charge of planning, management,
implementation, monitoring and reporting on national PSM systems. This document can also
be used by institutions and donors who need to monitor the performance of the PSM
programmes for which they are providing technical and/or financial support.
6. Key ARV Procurement and Supply Management Issues and Related M&E Indicators
6.1 Introduction
In order to guide the reader for a better use of the indicators, the difference between
monitoring and evaluation needs to be clarified: Monitoring is the routine tracking of the key
elements of program/project performance through routine record keeping, routine regular reporting or continuous established surveillance systems. Monitoring helps managers to
take a decision in a timely manner. There is a need for consistency and harmonization in the
data being collected and indicators being used for measuring trends over time and comparisons between programmes, regions, or countries. Monitoring and evaluation are
related: monitoring contributes to evaluation and can inform the evaluator where to focus in
the in-depth evaluation. It is important to select a limited number of monitoring indicators that
will be actually used by implementers and managers for decision making. There is a tendency to collect to many data which are not used at all and do not provide any added
value for decision-making. This tendency should be avoided as it is time and money
consuming and put unnecessary burden on scarce human resources. Evaluation is the episodic assessment of the changes in targeted results related to the programme. It is more
difficult and more time and money consuming than monitoring due its methodological rigor
required to avoid wrong conclusions. Evaluation attempts to relate programme outputs to outcomes in behaviors or disease impacts after a certain period has passed. Even if the
programme is part of a collective effort, this kind of evaluation is very important. It helps the
managers to determine the added value of the programme investment.
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Monitoring and evaluation take place at regular intervals: the interval is shorter for monitoring and longer for evaluation e.g. monthly, quarterly, annually, etc. Results are used for
reporting from peripheral operational levels to central level or from central level to donors.
Given the confusion met in categorizing indicators under input-process-output-outcome-
impact framework, we will not use these terminologies in the indicators described below. It was found however that some definitions are useful to assist those who want to use this
framework. Inputs refer to any resources (e.g. money, staff, time, vehicle, equipment and
other resources) required to achieve results; processes are activities (e.g. training, supervision, etc.) implemented by the programme using these resources; outputs are direct
results of the programme(e.g. number of staff trained, number of supervision visits, number
of patients on treatment, and any other coverage measure); outcomes are direct positive effects of the programme such as change in behavior (condom use, appropriate prescribing,
increased performance of trained staff, increased productivity, etc.) which ultimately would
lead to long term disease impacts as reduction in HIV incidence, reduction in opportunistic
infections, improved quality of life and reduction in mortality.
Below you will find a description of each component of medicine supply cycle and the key
aspects that could be monitored or evaluated. The most important aspects are covered by 11 core indicators. If potential problems in a particular PSM component are identified
through the core indicators, supplementary indicators can be used to get more information
about the problem and corrective measures can be implemented. Both lists of core and supplementary indicators are found in Annexes 1 & 2 respectively. The present document is
ready for field testing. After the field testing, the current indicators listed below and in
annexes 1 & 2 will be revised and finalized for publication.
6.2 Components of the Medicine Supply Cycle and related M&E Indicators
a. Selection
Treatment recommendations are updated regularly given the development of new more
effective and safer medicines, the availability of more generic ARVs on the market, the
occurrence of resistance and severe side-effects. The World Health Organization Department of HIV/AIDS updates the antiretroviral treatment guidelines every two years. It is
important that national HIV/AIDS programmes refer to updated WHO ARV treatment
guidelines when selecting medicines for their ART in order to guarantee the best possible ARV treatment. In addition, the efficiency of procurement is improved if programmes only
buy a limited number of nationally recommended medicines in sufficient quantities.
Core indicator 1: "Percentage of procured items that are on the national ARV
Standard Treatment Guidelines (STG)", measures the extent to which the ARV
procurement is in line with national standard ARV treatment guidelines (STG).
• Tools: The list of ARVs recommended in the national STG and the list of ARVs procured.
• Source of information: The information is collected at central level where the
procurement of ARV is done: the list of ARVs procured is compared to the list of ARVs recommended in the STG.
• Measurement: (Number of procured items in line with the national STG / Total
number of procured items)*100 • The target is 100%.
Although this indicator is easy to measure, most countries may find it not useful as no ARV
is procured outside the national STG. However, where discrepancy between procured ARVs and STG exists, this indicator is still relevant. This indicator can also be measured at facility
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level during supervision visits or surveys in countries where some facilities receive ARVs
from several agencies outside the central medical stores.
If it turns out that procurement is not consistent with the national STG, supplementary issues
could be monitored such as the availability of updated national ARV STGs at central medical
stores and all health facilities to ensure that staff order the right products. Another issue is the regular revision of the national STG and the number of ARVs in the latest national ARV
STGs included in the national EML. The national STG should be regularly updated and the
national EML should be synchronized with the STG. Recommendation should be made to regularly update the national STG and to harmonize both documents (STG & EML) to
ensure that ARVs recommended in the STG are considered as essential medicines which
are tax free in several countries.
b. Prescription and use
Rational medicine prescription, selection and use are required to avoid the development of medicine resistance. Prescribing ART should be in line with national or WHO ARV Standard
Treatment Guidelines. Furthermore, irrational prescribing can distort the quantities of
medicines to be procured.
Core indicator 2 : "Percentage of patients receiving treatment regimens which are in
line with the ARV STG". Irrational prescribing behavior can affect procurement and supply management.
• Tools: requisition forms: when reordering ARVs at the central medical stores, health
facilities report on their requisition forms, the number of patients by treatment
regimen for quantification and procurement purposes. In some countries, the number of patients on the waiting list is also reported to show the unmet demand which is
real unlike the unmet need which is an estimate.
• Source of information: the information is collected at central level where the requisition forms are sent by health facilities.
• Measurement: (Number of patients with treatment regimens in line with the national
STG / Total number of patients on ARV treatment)*100. From this information, the
most used ARV treatment regimen can also be measured. • The target is 100%.
Another indicator which looks at rational medicine use is the "Percentage of ARV prescriptions that were dispensed in full at health facility level in the last 12 months" measures the extent to which ART prescriptions are dispensed in full. Normally, all
prescriptions should be dispensed in full. The targeted percentage for this indicator is
100%. This indicator is very difficult to measure as the required information for its measurement is not available and is difficult to collect. Reasons for not fulfilling a
prescription are numerous and include ARV shortage, poverty of patients unable to afford
the price of the whole prescription and irrational prescribing which would lead the pharmacist to modify the prescription by reducing the number of prescribed medicines if over-
prescription is detected. This indicator requires a survey to collect data and investigate the
reasons and disaggregate the results into groups according to reasons (ARV shortage,
poverty, irrational prescription).
If the prescription is not dispensed in full, treatment adherence is affected and resistance
may occur. Treatment adherence can also be monitored by measuring the proportion of patients who collect their refill according to the schedule and by the comparing the number
of pills remaining to the expected number of pills (use of pill counts of remaining ARVs when
patients return for refills). The adherence can be improved by informing patients on the
importance of respecting the schedule for ARV re-supply, correct dose and frequency of taking each ARV, and the use of appropriate containers for ARV dispensing.
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c. Quantification and Forecasting
Interruptions of antiretroviral treatment should be avoided since this could lead to the development of resistance. Updated forecasts ensure that medicine quantification and
procurement activities are based on accurate data and the risk of stock outs is avoided or
minimized. The reverse, overstocking leading to expiry of products in the warehouse, should
also be prevented by keeping forecasts as close as possible to the needed quantities of medicines. Otherwise funds will be wasted on medicines that cannot be used. During recent
M&E workshops, participants mentioned that health facilities request quantities of medicines
based on the real demand (quantification). Quantification is a calculation of ARV quantities based on the real number of patients who need ARVs (demand). Forecasting is an estimate
of needed quantities of ARVs performed at national level based on various assumptions,
such as the estimated needs, the capacity of the health system and the available financial resources.
Core indicator 3: "Ratio between forecasted ARV quantities and procured ARV
quantities" r measures compliance to needed ARV quantities. The ARV quantities procured may be lower or higher than the forecasted quantities. As a target, the total quantities
procured should be as close as possible to quantities forecasted unless there is evidence
that forecast was not accurate or the budget to order the forecasted quantities and the needs have changed since the last forecast exercise.
• Tools: quantification/forecast report; annual quantities procured
• Source of information: the information is collected at central level where forecasting and procurement are carried out.
• Measurement: quantities procured for each ARV/quantities forecasted for each ARV
• The target ratio is as close as possible to 1
A ratio which is >1 means that quantities procured were higher than needs. Assuming that
procured quantities were consistent with forecasted quantities, it is useful to assess if the
consumption were consistent with the quantities procured.
Core indicator 4: " Ratio between consumed quantities and procured quantities"
measures overestimation of the actual ARV needs, which leads to expired ARVs in several
countries. Health facilities order quantities in line with the number of patients who need ARV treatment. If the quantities procured by the central medical stores were overestimated,
consumption will be very far below the quantities purchased. Overstock occurs with high risk
of expired medicines. • Tools: annual consumption of ARVs quantities; annual quantities procured
• Source of information: the information is collected at central level where annual
consumed ARV quantities and procured ARV quantities are registered. • Measurement: quantities procured for each ARV / quantities consumed for each ARV
• The target ratio is as close as possible to 1
A ratio which is >1 means that quantities procured were higher than the demand; the next forecasting exercise should be adjusted accordingly.
.
d. Procurement and Ordering: Prices and delivery time: Key issues in procurement of pharmaceuticals are product pricing and supplier delivery
times. The prices obtained for ARVs and other commodities have a significant influence on
the efficiency of the PSM system. In turn, the choice of a procurement method e.g. competitive bidding or direct procurement has an effect on the obtained prices.
Secondly, ensuring that ARVs are always in stock is important but at what cost? An efficient
programme manages to get the best prices and reliable deliveries from suppliers.
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Core indicator 5: "Ratio between the median price paid by the country for each ARV to
the median international price" compares the obtained prices to those paid on the world market and measures the efficiency of ARVs procurement practices.
• Tools: median GPRM price for each ARV; median price of each ARV based on the
prices obtained from several orders during the year
• Source of information: the information is collected at central level where procurement is carried out.
• Measurement: national median price for each ARV/ Median GPRM price for each
ARV • The target ratio is <or= 1
If the ration is > 1, this means that the national median price is much higher than the median
international price (e.g. ratio=2 meaning that the country is paying twice the international
price) for a particular ARV medicine (single or Fixed Dose Combination). The causes should
be investigated e.g. were several quotations sought for a product? was the international competitive bidding used for multiple source ARVs as the main procurement method? or
were there a lot of emergency orders for which price negotiation is not an option? The value
and number of emergency orders have been included in the supplementary indicator list. In any case, corrective measures should be undertaken.
The number of emergency orders can also be used as a supplementary indicator (Supplementary indicator No. 8) for poor forecasting provided that the procurement was
done according to quantities forecasted i.e. bad forecasting (underestimation) at national
level leads to emergency orders. Other causes of emergency orders include health facilities
ordering lower quantities than quantities forecasted, delayed deliveries, etc.
Core indicator 6: "Percentage of non-emergency (regular) orders delivered in full and on time
as stated in the procurement agreement in the last 12 months for each supplier" measures supplier's performance in term of complying with the agreed delivery time and delivery of all
quantities ordered.
• Tools: list of regular orders from each supplier during the year
• Source of information: the information is collected at central level where procurement is carried out.
• Measurement: (number of orders from each supplier delivered on time and in full/total
number of orders from the same supplier)*100 • The target is 100% of orders should be delivered in full and within the stated delivery
time. This indicator is easy to measure and should be applied to each supplier at
central level. If delivery times are longer than the agreed delivery times, or if the delivered quantities do not match the ordered quantities, this may lead to ARV
shortage or to emergency order. Penalties for not complying with the agreements
(lower quantities, late deliveries) should be included in the contractual agreement
with the supplier. The delivery times can also be applied at district and facility levels if appropriate. In that case, this indicator measure the performance of the distribution
system as mentioned in core indicator 12. The reasons for late deliveries need to be
identified in order to attempt solving the problem.
e. Quality Assurance
To ensure that the procured products are safe and effective, certain quality standards should
be set to determine eligibility of manufacturers/suppliers. This could include Good
Manufacturing Practice (GMP) certification, WHO prequalification, or FDA, EU, stringent DRA approval, registration by the national regulatory authority, correct packaging, label
information and remaining shelf life upon receipt, and other quality standards defined in the
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quality assurance policies. National drug regulatory authorities (DRA) and Organizations will
need to set their own quality standards and filter out the products that do not meet them.
Core indicator 7: "Percentage of ARV products which meet quality standards (or QC tests) ",
measures the extent to which ARVs procured meet the quality requirements. During a recent
IDA Solutions M&E course, several countries reported that QC tests are performed on each ARV batch before release for consumption. Therefore, this indicator on quality control is
easy to measure in countries where QC tests are performed on a regular basis before ARVs
are released for consumption, otherwise quality standards such as WHO prequalification or USFDA/EU/stringent DRA approval will be applied.
• Tools: ARV products meeting the defined quality standards; list of
prequalified/USFDA/Stringent DRA approved ARV products • Source of information: the information is collected at central level where quality
standards are assessed by the national DRA.
• Measurement: (number of ARV products which meet the quality standards/total
number of procured ARV products)*100 • The target 100% products meet the quality standards. Products that failed the quality
standards in particular those failing the QC tests need to be sent back to the
supplier/manufacturer or destroyed on site and replaced at the supplier's cost. This should be reflected in the contractual agreement with the supplier. Quality control is
done in addition to other nationally or/and internationally defined quality standards
used to assess the extent to which procured products are of good quality.
In addition to the QC test any observation made on product quality during inspection
activities should be reported (Supplementary indicator No. 12). This could for instance
pertain to product packaging and labeling or any other abnormalities observed during inspection activities of the pharmaceutical products delivered. A supplementary indicator on
this topic has been included in Annex 2. If the remaining shelf life of received products is
below the set standard, this can be measured by using another supplementary indicator in the QA section (Supplementary indicator No. 13). If there are problems with reporting
product quality issues and it is unknown whether facilities are using a systematic approach,
this could be measured by using a qualitative supplementary indicator i.e. percentage of
facilities that have procedures in place to report product quality issues (Supplementary indicator No. 14).
f. Inventory control (manual or computerized) Inventory control for stock management is a useful management tool and an important
source of information for monitoring the PSM system. It is important that inventory control
reports are sent from the different levels to central level in a timely fashion to facilitate data analysis, decision-making and reporting.
Core indicator 8: "Percentage of health facilities that submit their inventory control
reports according to an established schedule." measures regularity in reporting. • Tools: list of health facilities having submitted their inventory control reports
• Source of information: the information is collected at central level where health
facilities submit their inventory control reports. • Measurement: number of health facilities which have submitted their inventory control
reports/ total number of health facilities expected to submit their reports.
• The expected target is 100% of facilities submitting their reports. This indicator is easy to measure as information is available and is useful for effective M&E system.
It is also important that data captured in the system is consistent with the actual situation in
the warehouse. "Percentage of products for which the physical counts and inventory records (stock cards or computerized data) match" measures the accuracy of inventory
control and the quality of reported data i.e. whether inventory control data and actual
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physical stock data match. This indicator was not considered as a core monitoring indicator
as it is only available in countries where supervisory visits are done on a regular basis and systematically. The indicator is measured using supervisory report information as the
information is collected through physical counts carried out during supervision visits unless
on site facility survey is conducted. The expected target is 100%.
Core indicator 9: "Percentage of health facilities with all ARV orders made while the
ARV stock on hand was within the security stock level during in the last 12 months." measures the effective use of inventory control.
• Tools: requisition forms from health facilities.
• Source of information: the information is collected at central level where health facilities submit their requisition forms.
• Measurement: (number of health facilities which had all ARV orders made while the
ARV stock level was within the security stock level for each ARV / total number of
health facilities submitting requisition forms)*100. • The expected target is 100% of health facilities with orders done within the
established safe inventory control levels. If the ARV order is done when the stock
level of an item is below the established security stock level, the risk of shortage is high. This indicator shows whether inventory control is being used properly or if
product requests are sent to the procurement department too late, which can be a
possible cause for stock outs.
g. Availability of ARV medicines
Interrupted ART can lead to treatment resistance. Therefore product availability is a key factor for any PSM system and must be ensured at all levels of the health system.
Core indicator 10: "Percentage of health facilities dispensing ARVs that had no stock out of one or more ARVs in the last 12 months " measures the performance of the PSM
system in term of ARV availability. This indicator is easy to monitor as this information is
provided regularly to the central medical stores in order to receive new ARV supplies. It is
useful indicator for assessing the effectiveness of a PSM system. ARVs should be always available at the health facility level to ensure that all prescriptions are filled when patients
need ARVs.
• Tools: ARV stock inventory control reports from health facilities; ARV requisition forms.
• Source of information: the information is collected at central level where health
facilities submit their inventory control reports or their ARV requisition forms. • Measurement: (number of health facilities which had no ARV stock out / total number
of studied health facilities dispensing ARVs)*100.
• The expected target is 100% of health facilities with no ARV stock out or 0% facility
experiencing ARV stock out. A related supplementary indicator is the duration of stock outs since this will show the severity of the stock out problem. The longer the
duration of the stock out, the more severe is the situation (Supplementary indicator
No. 15).
h. Distribution
Timely distribution is important since it is related to product availability and the need for uninterrupted ART supply at health facility level.
Core indicator 11: "Percentage of facilities which received all ARV orders in full in the
last 12 months measures the reliability of distribution system. • Tools: requisition forms from health facilities.
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• Source of information: the information is collected at central level where health
facilities submit their requisition forms. • Measurement: (number of health facilities which received their ARV orders in full in
the last 12 months / total number of health facilities dispensing ARVs)*100.
• The expected target is 100% of facilities. This indicator is similar to core indicator 6
discussed above but measures two different issues: indicator 6 measures the performance of the suppliers while indicator 10 measures the performance of the
distribution system.
A deeper analysis of which facilities received all deliveries on time, and which ones did not
receive them on time can give more information on causes: for instance 10 facilities are
expecting 10 deliveries each. 5 facilities received all deliveries in full and on time (100% deliveries received in full and on time for 5 sites) and 5 facilities had only 8 deliveries in full
and on times (80% deliveries on time). The characteristics of these facilities for which
deliveries did not arrive on time could be useful for instance treatment sites in remote areas
with bad roads and during rainy season could explain this problem. In the other words, late deliveries could be internal e.g. the order was received too late compared to the standard
delivery schedule or external e.g. bad roads or heavy rains.
Finally, appropriate storage conditions e.g. warehouse temperature, cool storage for certain diagnostics, first expiry first out policy, and secured storage for ARVs need to be maintained.
This can be measured using the supplementary indicator on acceptable storage conditions,
which need to be defined beforehand (Supplementary indicator No. 17).
The indicators mentioned in the following sections are all supplementary indicators and are
found in annex 2.
i. Human Resources
An important issue in HIV/AIDS-related human resources is the presence of sufficient and
appropriately qualified staff to enroll, treat and counsel patients on ART. Human resource shortage is a significant bottleneck of ART scale up in most developing countries. The first
supplementary indicator of this section measures the percentage of facilities that exceed the
recommended standard of ART patients per dedicated person to dispense ART prescriptions
(Supplementary indicator No. 19).
Another important aspect of human resource is the number of qualified staff allocated for
M&E, completing various reports. When the number of staff allocated to these activities is inadequate, the burden becomes high and the quality of reported data and reporting rates or
timely reporting becomes low.
A second important issue in HIV/AIDS-related human resources is the level of staff training.
Staff should be trained in various areas related to their responsibilities. Pre-service and in-
service training in ART PSM is essential to staff. Refresher courses should be provided
regularly e.g. once a year to maintain training impact and to provide updated information. The second supplementary indicator of this section measures the percentage of staff
responsible for HIV/AIDS services trained in HIV related commodity management
(Supplementary indicator No. 20).
14
j. Funding Sources and Budgeting
Funding for ART can originate from national and international sources and should be used in efficient and transparent manner. Developing a national procurement plan for HIV/AIDS that
has been approved by all partners is a first step in ensuring efficient use of financial
resources and also in preventing the duplication of efforts. This plan should contain the
budget, the quantities of products to be procured and the sources of funding among other things. Secondly, a mechanism for annual audits should be set up to ensure that funds are
used appropriately and transparently. These aspects can be measured using the first two
supplementary indicators of this section: the existence of a national procurement plan (Supplementary indicator No.21) and the existence of an annual audit of a Central Medical
Store (Supplementary indicator No.24).
Other issues that can be monitored include percentage of late release of funds from ministry
of finances to procurement services (e.g. Central medical stores) and percentage of late
payments to suppliers (Supplementary indicator No.22). Late release of funds by the
government or partner may jeopardize the supply system.
Late payments can result in penalties from the suppliers and the cause should be
investigated after which preventive action can be taken. Finally, the level of operational costs can be monitored as an indicator of efficiency. For this supplementary indicator the total
commodity value needs to be divided by the total cost of warehousing and distributing the
commodities (Supplementary indicator No. 23). As with other quantitative indicators a target needs to be set so that an investigation is started if the measurements are below this target
value.
k. Organization and Management Written standard operating procedures (SOP) and guidelines for the activities of the PSM
cycle are required to ensure quality assurance throughout the PSM system. If standard
procedures are followed there is little room for errors due to personal interpretation of the required actions and their frequency. Supervision will be required to make sure that SOPs
are actually adhered to. Finally, guidelines to ensure that supervision is executed
appropriately are also required. Supervisory visits should be conducted in a standardized
way rather than them being entirely dependent on the person who undertakes them. Therefore the three supplementary indicators in this section pertain to the existence of
written management procedures and tools (Supplementary indicator No. 25), the number of
supervisory visits made compared to the number of scheduled visits (Supplementary indicator No. 26) and the existence of guidelines for supervisory visits (Supplementary
indicator No. 27).
l. Policies, Legislation and Regulations
The policy, legal and regulatory environment is meant to ensure safety of pharmaceutical
products and equitable access to health services and treatment. Compulsory registration of
pharmaceuticals is a way a government ensures that the products used in the country meet certain predefined standards. However, registration can take several months to several
years, depending on the country. In view of the HIV/AIDS treatment urgency in many
developing countries, a fast track registration system for ARVs should be set up. The existence of such a system is one of the supplementary indicators of this section
(Supplementary indicator No. 28).
Since the provision of ART services requires specific standards including human resources
with specific knowledge, skills and capacity for effective ART PSM, it is important that a
facility starting the provision of ART can refer to nationally agreed quality standards.
Therefore, supplementary indicator No.29 measures the existence of criteria for ART preparedness or a national accreditation programme so that the minimum requirements for
quality ART services are guaranteed.
15
Another supplementary indicator in this section is related to financial barriers that prevent equitable access to health services and treatment. If these barriers exist the government can
opt to set up a policy on user fees and exemptions so that no one is excluded from HIV/AIDS
services and treatment in the public health sector. The related indicator which measures the
existence of such a policy is Supplementary indicator No. 30.
Detailed information on the core indicators and on the supplementary indicators are found in
Annex 1 and in Annex 2 below.
16
7. Annexes
Annex 1: Core Indicators for Monitoring and Evaluation of the Performance of the ARV Procurement & Supply Management Systems
No. PSM stage Core Indicator Purpose/
When to use How to measure Target &
LEVEL Frequency Linked
Supplementary Indicators
Required information And Data source
1. Product selection
Percentage of items procured that are on the national ARV Standard Treatment Guidelines (STG).
To measure whether ARV procurement is in line with national ARV STG
Numerator: No. of items procured found in ART STG Denominator: Total No. of items procured
100% at central level
As often as necessary for intermediate reporting)
Annex 2, # 1, 2.
Required Info: National ARV treatment guidelines, EML, procured ARV list. Data source: Ministry of Health, National AIDS Committee, CMS or other national ARVs procurement agency if different from the CMS
2. Prescribing & Use
% patients receiving treatment
regimens in line with the ARV
STG.
To measure whether ARV prescriptions are in line with national ARV treatment guidelines
Numerator: No. of patients with ARV regimens in line with national ARV STG Denominator: Total No. of patients on ART
100% at Facility level
Annually (and as often as necessary for intermediate reporting)
None Required Info: National ARV treatment guidelines, ART prescriptions. Data source: Health facility treatment records, MOH
3. 4.
Forecasting Ratio between forecast ARV quantities and ordered ARV quantities for each ARV.
May be useful to measure accuracy of forecasting in countries where expired ARVs due to overestimation is an issue. Importance of expired ARVs measured by supplementary indicator No.16 and the discrepancy between consumption and supplies can be measured as follows:
Percentage variation between
(1) procured (or supplied in
To measure the extent to which the quantities of ARVs ordered are consistent with the estimated needs (quantities of ARVs forecasted). To measure the extent to which
Numerator:
quantities procured for each ARV
Denominator:
quantities forecasted for each
ARV
Numerator:
quantities procured
for each ARV
Ratio = 1 at central level
Annually (and as often as necessary for intermediate reporting)
Annex 2, # 7 Required Info: Ordered ARV quantities and forecast ARV quantities. Data source: MOH, National AIDS Programme, CMS and other places where can be found ARV Forecasts and procurement records
18
No. PSM stage Core Indicator Purpose/ When to use
How to measure Target & LEVEL
Frequency Linked Supplementary Indicators
Required information And Data source
case of push system) quantities (2) consumed quantities
the quantities of ARVs procured match the demand (quantities of ARVs correspond to the number of patients in the health facilities).
Denominator:
quantities consumed for each
ARV
Ratio = 1 at central level Ratio>1 means overestimation or oversupply.
5. Procurement & Ordering
Ratio between the median price
paid by the country for a specific ARV to the median international
price (medicine by medicine
basis).
To measure the efficiency of the procurement practices: the national median price is compared to the median international price.
Numerator: Median price paid for an item over several orders. Denominator: Median international price for same item. GPRM median price for a given ARV medicine is the reference standard.
Ratio<or=1 meaning lower or at most equal to the median international price (e.g. GPRM, MSH) Central level
Annually (and as often as necessary for intermediate reporting)
Annex 2, # 8, 9
Required Info: Prices of ARVs ordered ; procurement records; international Median ARV prices from the GPRM data base. Data source: MOH, National AIDS Programme, CMS and other places with ARV order records, WHO GPRM database.
6 Procurement & Ordering
Percentage of non-emergency (regular) orders delivered in full and on time as stated in the procurement agreement in the last 12 months for each supplier
To measure supplier's performance in terms of complying with the agreed delivery time. The delivery times should be less or equal to the stated delivery times.
Numerator: number of non-emergency orders delivered in full and on time according to the agreement in the last 12 months for each supplier. Denominator: Total number of non-emergency orders from each supplier in the last 12 months.
100% orders Central level, District level and Facility level
Annually (and as often as necessary for intermediate reporting)
None Required Info: procurement records; warehouse receipt notes. Data source: MOH, National AIDS Programme, CMS and other places with ARV order receipt notes.
19
No. PSM stage Core Indicator Purpose/ When to use
How to measure Target & LEVEL
Frequency Linked Supplementary Indicators
Required information And Data source
.7 Quality Assurance
Percentage of products tested that met the quality control tests.
To measure product quality.
Numerator: Number of products that met quality tests performed by a WHO prequalified QC lab. Denominator: Total number of products tested by a WHO prequalified QC lab.
100% products meet the quality standards or 0% failure. Central level
Each supply none Required Info: national pharmaceutical standards; QC reports. Data source: QC Labs, CMS
8. Inventory control
Percentage of facilities submitting complete inventory control reports according to an established schedule.
To measure regularity reporting.
Numerator: Number of facilities submitting complete inventory control reports according to schedule. Denominator: Total number of facilities required to submit reports.
100% Central, regional, provincial, district levels (all levels receiving reports)
Annually (and as often as necessary for intermediate reporting)
none Required Info: Number of facilities submitting complete reports on time, total number of facilities in reporting area, reporting deadlines. Data source: MOH or CMS reports on reporting schedule, inventory control reports and their submission dates.
9. Inventory control
Percentage of health facilities with all ARV orders done while
the ARV stock level on hand is
within the security stock level
during in the last 12 months
To measure effective use of inventory control.
Numerator: number of health facilities
which had all ARV
orders made while
the ARV stock in hand was within
the security stock
level for each ARV
Denominator: total
number of health
facilities submitting requisition forms
100% Central, district levels
Annually (and as often as necessary for intermediate reporting)
Annex 2, # 19 and number of emergency orders in a year.
Required Info: Delivery schedule Data source: LMIS, ARV receipt reports.
20
No. PSM stage Core Indicator Purpose/ When to use
How to measure Target & LEVEL
Frequency Linked Supplementary Indicators
Required information And Data source
10. Availability
Percentage of health facilities dispensing ARVs that had no stock out of one or more ARVs in the last 12 months
To measure the performance of the PSM system in term of ARV availability.
Numerator: No of facilities dispensing ARVs that had no stock out of one or more ARVs in the last 12 months Denominator: Total No of facilities dispensing ARVs surveyed.
100% health facilities without stock out or 0% facilities with stock outs Central, district levels
Annually (and as often as necessary for intermediate reporting)
Annex 2, # 16, 17, 18, 19
Required Info: Stock levels Data source: LMIS, stock cards and other stock management tools.
11. Distribution Percentage of facilities which
received all ARV orders in full in
the last 12 months .
To measure reliability of distribution system: all health facilities should receive all deliveries on time to avoid ARV stock out.
Numerator: number of facilities that received all ARVs orders in full within the last 12 months Denominator: Total number of facilities
100% Central, district levels
Annually (and as often as necessary for intermediate reporting)
None Required Info: Minimum stock levels per product, stock levels at time of each supply was received, total number of products re-supplied during the last 12 months. Data source: stock cards and other stock management tools.
Annex 2: Supplementary Indicators for M&E of ARV Procurement & Supply Management Systems
No. Level in
the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
Product Selection
1 Facility Latest copy of national STGs available and seen at dispensary at ART site.
Latest copy of national STGs (or facility formulary, if relevant) reported to be available and seen at health facility
Annually (and as often as necessary for intermediate reporting)
STGs, EML, product list.
Observation at health facilities.
2 Central Percentage of listed ARV medicines in latest national STGs included in latest national EML
Numerator: Number of listed ARV products in latest national ARV treatment guidelines included in latest national EML Denominator: Total number of ARV products included in latest national guidelines
Annually (and as often as necessary for intermediate reporting)
STGs, EML, product list.
National selection committee, Ministry of Health
3 Central National ARV resistance surveillance system exists and has reported results to national selection committee in last 12 months
National ARV resistance surveillance system exists and has reported results to national selection committee in last 12 months
Annually (and as often as necessary for intermediate reporting)
Components of a functioning ARV resistance surveillance system.
National selection committee, Ministry of Health
Prescription and Use
4 Facility Percentage of patients overdue in collecting prescriptions who were identified and appropriate action taken for follow-up promptly This indicator measures patient's treatment adherence and corrective action taken. It is an interesting indicator but very cumbersome. A less
Numerator: Number of patients overdue collecting prescription who were identified and followed up promptly as per procedure. Denominator: Number of patients overdue in collecting ART prescriptions
Annually (and as often as necessary for intermediate reporting)
Definition of when a patient is classified as overdue. Procedure for action to be taken at pharmacy if patient is overdue in collecting ARV prescription, including timeline.
Patient-focused records, diary, dispensing records.
22
No. Level in the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
cumbersome way of looking at this issue but gives different information: "The proportion of facilities that track overdue patients routinely or the proportion of facilities reporting overdue patients"
Numerator: Number of facilities tracking overdue patients or reporting overdue patients. . Denominator: Number of facilities surveyed.
5 Facility Percentage of encounters where pharmacy staff members explained the dose and frequency of each ARV medicine to the patient
Numerator: Number of encounters where pharmacy staff members explained the dose and frequency of each ARV medicine to the patient/caregiver Denominator: Total number of encounters where pharmacy staff members issued ARVs to patient/caregiver
Annually (and as often as necessary for intermediate reporting)
Prescribed dose and frequency
Data collection tools, observation of pharmacy staff members; supervisory check list
6 Facility Percentage of prescribed ARVs dispensed in an appropriate container with clearly labeled identity, with clearly labeled dosage instructions
Numerator: Number of prescribed ARVs that are dispensed in appropriate and clearly labeled containers Denominator: Total number of prescribed ARVs dispensed
Annually (and as often as necessary for intermediate reporting)
Standards for appropriate containers; standards for clear labeling
Data collection tools, observation of dispensed ARVs
Forecasting
23
No. Level in the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
7 Central Percentage of forecasts and updates completed as per standard operating procedures
Numerator: Number of forecasting exercises completed in a time period Denominator: Number of forecasting exercises that were scheduled to be conducted in the time period
Annually (and as often as necessary for intermediate reporting)
Forecasts Forecast records
Procurement
8 Central Percent of emergency orders issued in the last 12 months (emergency order is any unplanned order done to solve an urgent imminent shortage.
Numerator: Number of emergency orders Denominator: Number of total orders
Annually (and as often as necessary for intermediate reporting)
Number of purchase orders issued; number of emergency orders issued
Transaction records
9 Central Proportion of the value of emergency orders issued in the last 12 months
Numerator: Total value of emergency orders (in money and quantities). Denominator: Value (in money and quantities) of total orders.
Annually (and as often as necessary for intermediate reporting)
Total value of purchase orders issued; total value of emergency orders issued
Transaction records
10 Central Proportion of orders which were fully filled in the last 12 months
Numerator: number of orders which were fully filled in the last 12 months (orders where quantities received = at least quantities ordered) Denominator: total number of orders in the same period
Annually (and as often as necessary for intermediate reporting)
Requisitions and issues at all levels (i.e., quantities of products ordered and quantities received) for a specific time period
Requisition and issue records; LMIS reports
24
No. Level in the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
11 Central Proportion of ARV products found in the stores which are listed in the latest national ART STGs
Numerator: Number of ARV products found in the stores which are listed in the latest STGs Denominator: Total number of ARV products found in the stores.
Annually (and as often as necessary for intermediate reporting)
List of products in STGs
Inventory records
Quality Assurance
12 Central General product quality issues Any observation made on product quality outside of the QC test.
Each supply Product quality observations
Products upon arrival. contract with supplier
13 Central Percentage of items received where the minimum shelf life equaled or exceeded the shelf life specified on the purchase order.
Numerator: Number of items received where the minimum shelf life equaled or exceeded the shelf life specified on the purchase order. Denominator: Total number of items received.
Annually (and as often as necessary for intermediate reporting)
Shipment invoices; shelf-life regulations per country
Purchase orders; transaction records
14 Central Percentage of health facilities that have procedures in place to report product quality issues.
Numerator: Number of health facilities that have procedures in place to report product quality issues. Denominator: Total number of health facilities.
Annually (and as often as necessary for intermediate reporting)
System available to raise issues
25
No. Level in the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
Warehousing and Inventory Control
15 Central, District, Facility
Stock out duration: average percentage of time out of stock for ARV products during a specified time period.
Numerator: Sum of all days out of stock for each ARV product during a specified time period (e.g. 180 days or 365 days). Denominator: Total number days for the specified time period x total number of items Or Numerator: sum all days of stock out and divide by the number of items (=average stock out days) ex. (10+20+30)/3=20 Denominator: Total number days for the specified time period (ex. 180 days)
Annually (and as often as necessary for intermediate reporting)
Designated stock levels, stock out data, review of stock cards, consumption data.
LMIS, stock cards, consumption records,
16 Central, District, Facility
Product losses due to expired drugs, damage, theft and other diversion: Value lost per value received
Numerator: Value (quantities and financial) of product lost due to: (1) expired products (2) damage, (3) theft and other types of diversion. Denominator: Total value (quantities and financial) of product received.
Annually (and as often as necessary for intermediate reporting)
Value of product lost due to theft, damage, diversion; total value of products received
Stock cards, transaction records, inventory records, any other stock management records
26
No. Level in the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
17 Central, District, Facility
Percentage of storage facilities meeting acceptable storage conditions and handling procedures
Numerator: Number of storage facilities meeting acceptable storage conditions and handling procedures. Denominator: Number of facilities visited.
Annually (and as often as necessary for intermediate reporting)
Checklist of acceptable storage conditions, SOPs.
Checklist of acceptable storage conditions, SOPs.
Distribution
18 Central, District, Facility
Emergency order lead time Average duration of the time between date emergency order placed and when received.
Annually (and as often as necessary for intermediate reporting)
Dates emergency orders were placed and received.
LMIS, goods receipt notes.
Human Resources
27
No. Level in the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
19 Facility Percentage of facilities that meet or exceed the recommended standard of ART patients per dedicated staff available to dispense ART prescriptions.
Numerator: Number of facilities which meet or exceed the recommended standard of ART patients per dedicated staff Denominator: Number of facilities surveyed
Annually (and as often as necessary for intermediate reporting)
Number of staff, number of ART patients, national standard of ratio of staff/ART patients (ex. 10 qualified staff/1000 ART patients).
Dispensing records, staff schedule.
20 Facility Percentage of staff responsible of PSM of ARVs who have been trained in PSM
Numerator: Number of staff responsible of ARV PSM who have been trained in ARV procurement and supply management. Denominator: Total number of staff responsible of ARV PSM
Annually (and as often as necessary for intermediate reporting)
Number of staff responsible of PSM of ARVs and other HIV-related commodities who have been trained in ARV/HIV related commodities procurement and supply management.; Number of staff responsible of PSM of ARVs and other HIV-related commodities
Ministry of Health, training officer, national training center, training reports
Funding Sources and Budgeting
21 Central A national consolidated procurement plan exists and has been approved/funded by all partners
A national consolidated procurement plan exists and has been approved/funded by all partners.
Annually (and as often as necessary for intermediate reporting)
Fund allocation records; accounting books and records
Ministry of Health
22 Central Percentage of late payments to suppliers by the central medical stores
Numerator: Number of payments made late to suppliers. Denominator: Total number of
Annually (and as often as necessary for intermediate
Procurement contract terms; invoices
Accounting records
28
No. Level in the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
payments to suppliers. reporting)
23 Central Proportion of total commodity value (costs in money) to total cost of the central medical stores in the last 12 months
Numerator: total commodity value (costs in money) in the last 12 months Denominator: Total costs of the medical stores in the same period.
Annually (and as often as necessary for intermediate reporting)
Operational costs: warehousing, distribution, transport
Medical store finance department
24 Central Existence of an annual audit of the Central Medical Store.
Annual audit conducted and results available.
Annually (and as often as necessary for intermediate reporting)
Daily financial statements; accounting books and records
Ministry of Health
Organization and Management
25 Facility District Central
Existence of appropriate organizational and management procedures and tools
Written standard operating procedures and guidelines (e.g., manuals, job aids, standards) exist to carry out logistics responsibilities such as using LMIS forms, forecasting/ordering commodities, inventory management, storage, distribution, product selection, budgeting, supervision and staff development, etc.
Annually (and as often as necessary for intermediate reporting)
Written Standard Operating Procedures for specific logistics responsibilities
Observation of written procedures and guidelines (e.g., manuals, job aids, standard operation procedures) at central level; observation of existence at lower levels
29
No. Level in the supply chain
Supplementary Indicator Definition Frequency Required information
Data source
26 Facility District Central
Percent variation between the number of supervisory visits made and the number of supervisory visits scheduled
Numerator: total number of scheduled supervisory visits - total number of supervisory visits made. Denominator: total number of scheduled supervisory visits.
Annually (and as often as necessary for intermediate reporting)
Records of supervisory visits. Established schedule of supervisory visits
Supervisory records
27 Facility District Central
Existence of guidelines for appropriate supervision system to support the operationalization of logistics activities
Written guidelines exist for routine supervision to support logistics operations at facilities.
Annually (and as often as necessary for intermediate reporting)
Guidelines for routine supervision system that covers logistics activities
Observation of guidelines for routine supervision at central level; observation of existence at lower levels
Policies, Legislation and Regulations
28 Central Existence of a system for fast-track registration of ARVs in countries where national registration is required for HIV/AIDS commodities.
A system for fast-track registration of ARVs exists.
Annually (and as often as necessary for intermediate reporting)
Components of a functioning fast track registration system.
Ministry of Health, Regulatory authority
29 Central Existence of criteria for ART preparedness or of a pharmaceutical facility accreditation programme for ART at national level.
ART preparedness criteria or an accreditation programme exist at the national level for ART programmes.
Annually (and as often as necessary for intermediate reporting)
Criteria for ART preparedness or for national accreditation programme
Ministry of Health
30 Central Existence of a policy on user fees and exemptions for HIV/AIDS treatment and services.
A national policy on user fees and exemptions for HIV/AIDS treatment and services exists.
Annually (and as often as necessary for intermediate reporting)
Components of a policy on health system user fees and exemptions.
Ministry of Health
8. References
Presentations made in the meeting (available on
http://www.who.int/3by5/amds/geneva_oct10/en/index.html):
! 4 WHO presentations: o Indicators for monitoring ARV treatment outcomes (URL)
o George Loth: Patient monitoring (URL)
o Marco Vitoria: Pharmacovigilance (URL) o Cyril Pervilhac: HIV Drug Resistance (URL)
! Xenophon Santas, U.S. President’s Emergency Plan for AIDS Relief Reporting
Requirements and the Country Operational Plan and Reporting System (COPRS)
! Maponga CC et al. Presentation on "Desk Study Conducted in Preparation for
Discussion on Harmonization of National Reporting Requirements for ART Medicines Supply Management". IDA Solutions, Desk Study for AIDS Medicines and Diagnostic
Services, October 6, 2005
• Yasmin Chandani. Presentation on "Reporting Requirement and Indicator
Harmonization for HIV Medicines and Diagnostics: a Review of PEPFAR, GFATM
and Country Specific Requirements and Indicators". Prepared by JSI for AIDS
Medicines and Diagnostics Services, JSI 28 September 2005
! Douglas Keene, Overview of Ethiopia ARVs and other Medicines Supply
Management Issues
! Ernest Rwagasana, Donor reporting requirements for ARV’s and related drugs in,
Rwanda
! Emma Nelson Msuya , Harmonization of Reporting Requirements: Tanzania
! Martin Olowo Oteba , Harmonization of donor reporting requirements for antiretrovirals and related drugs: Uganda (URL)
! Nguyen Van Kinh , Accessing to ARV in HIV/AIDS care and treatment programme in Vietnam (URL)
Reference documents:
1. Maponga CC et al. Desk Study Conducted in Preparation for Discussion on
Harmonization of National Reporting Requirements for ART Medicines Supply
Management. IDA Solutions, Desk Study for AIDS Medicines and Diagnostic
Services, October 6, 2005 http://www.who.int/3by5/amds/geneva_oct10/en/index.html
2. JSI. Reporting Requirement and Indicator Harmonization for HIV Medicines and Diagnostics: a Review of PEPFAR, GFATM and Country Specific Requirements and
Indicators. Prepared by JSI for AIDS Medicines and Diagnostics Services, JSI 28
September 2005. http://www.who.int/3by5/amds/geneva_oct10/en/index.html
3. WHO Indicators for monitoring national drug policies: a practical manual. Second
edition, WHO/EDM 1998
31
4. WHO. HIV Patient ART Monitoring Meeting. Report of 29-31March 2004 meeting at ICC Geneva http://www.who.int/hiv/strategic/me/artmonitoring/en/index.html
5. The Global Fund to Fight AIDS, Tuberculosis and Malaria: Monitoring and Evaluation Toolkit: HIV/AIDS, Tuberculosis and Malaria. Annexes: Selected indicators for
HIV/AIDS, Tuberculosis and Malaria. June 2004
http://www.theglobalfund.org/en/links_resources/library/evaluation_framework/
6. The President’s Emergency Plan for AIDS Relief: Indicators, Reporting
Requirements, and Guidelines for Focus Countries. Revised for FY2006 Reporting. July 29, 2005.
7. The WHO M&E Webpage, a good concentration of already done M&E work: http://www.who.int/hiv/pub/me/en/
8. World Health Organization. Monitoring and Evaluation Toolkit HIV/AIDS, tuberculosis
and malaria June 2004 http://www.who.int/hiv/pub/me/me_toolkit2004/en/print.html
9. WHO, 2005: NATIONAL AIDS PROGRAMMES A guide to indicators for monitoring
and evaluating national antiretroviral programmes http://www.who.int/hiv/pub/me/naparv/en/index.html