HBS Procurement COVID‐19 Customer ServiceA single point of contact for supply and replenishment of critical PPE (personal protective

equipment) stocks to support the service through COVID-19 (coronavirus)

Working Together

We need to work together with the best

intent for our health service and therefore it is

imperative that all customers are cognisant

of the supply challenges that present

worldwide.

If customers undertake stock piling, panic

buying or misappropriate use of PPE

(personal protective equipment), this could

disrupt the supply of existing stock levels to

the right place at the right time depending on

the demand.

HBS Procurement COVID‐19 Customer

Service ProcessOnce you contact HBS Procurement

COVID‐19 Customer Service, you

will be required to complete a

standard PPE request form at

https://hbspass.ie/covid19‐3.html

Your enquiry will then be routed through

the appropriate channels

A team member will respond directly to

you

1.

2.

3.

PPE Form: https://hbspass.ie/covid19‐3.html

Email: covid19.procurement@hse.ie

Phone: (021) 465 9770

Contact details

HBS Procurement provides a range of specialist services and advice in delivering a fully

integrated sourcing and logistics service to our customers. HBS Procurement have been

working intensely under increasing pressure in order to manage the supply and

replenishment of critical stocks to support the service through COVID‐19.

All health service providers with a

requirement for supply of COVID‐19 stock

should contact the HBS Procurement

COVID‐19 Customer Service Team

Guidance to Support Prioritisation of the use of Personal Protective

Equipment (PPE) via https://hbspass.ie/covid19‐3.html