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Health and Safety Executive
Health and Safety Executive
Debbie ThiaraSenior Policy AdvisorHSE Health & Work DivisionEmail: [email protected]
For more information visit www.hse.gov.uk/stress
HSE’s Management Standards for
work-related stress
What is work-related stress
HSE definition:
“…the adverse reaction people have to excessive pressures or other types of demand placed on them.”
Scale of the problem
• 13.8 million working days lost
• 245,000 new cases of work-related stress, depression or anxiety reported in the previous 12 months
• Around 530,000 individuals believed they were experiencing work-related stress at a level that was making them ill
• Each case leads to an average of 29 days off work
Labour Force Survey
SWI Estimated incidence of stress, depression or anxiety(for people employed in the last 12 months)
Baseline
Target
150,000
170,000
190,000
210,000
230,000
250,000
270,000
290,000
2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08
Health and Safety Executive
Health and Safety Executive
Work-related stress, depression & anxiety:
Industry statistics
Source: Labour Force Surveys, three year average 2004/05 to 2006/07
Incidence (new cases) of work-related stress, depression and anxiety, by industry sector: Rates per 100,000 employed
430
230
490
570
650
1110
620
1290
950
1050
0 200 400 600 800 1000 1200 1400
Manufacturing
Construction
Wholesale & retail
Hotels & restaurants
Transport, storage and communications
Financial intermediation
Real estate, renting & business
Public administration & defence
Education
Health and social work
Health and Safety Executive
Health and Safety Executive
Work-related stress, depression & anxiety:
Occupational group statistics
Occupations with high incidence (new cases) of work-related stress, depression and anxiety:
Rate per 100,000 employed
Occupation Rate
Health and social services managers 2270
Financial institution & office managers 1620
Protective service occupations 1350
Teaching & research professionals 1330
Managers in distribution, storage and retailing 1060
Business and public service professionals 1060
Administrative occupations in government 1050
All known occupations 680
“ Teachers and research professionals are amongst the most high risk occupations for work-related stress ”
Source: Labour Force Surveys, three year average 2004/05 to 2006/07
Health and Safety Executive
Health and Safety Executive
Work-related stress, depression & anxiety:
Stressful job statistics
“ More education sector workers report having high-stress jobs than across all industry – the pattern over time is similar. ”
Source: Psychosocial Working Conditions survey report 2007
Percentage of employees reporting that their job is very or extremely stressful
15.814.3
1213.6
28.7
21.6
16.1
19.1
0
5
10
15
20
25
30
35
2004 2005 2006 2007
Year
%
All industries
Education
Legal requirement
• Duties under two pieces of legislation– Management of Health and Safety at Work
Regulations 1999– The Health and Safety at Work etc Act
1974
• Demands
• Control
• Support
• Relationships
• Role
• Change
The Management Standards
Model of work stress
Demands
CULTURE
Control
Support
Role
Relationship
Change
EMPLOYEES
Individual symptoms:• Raised blood pressure• Sleep & gastrointestinal disturbance• Increase alcohol/ caffeine intake• Increased irritability & negative emotions• Back pain: tension• Palpitations; headaches
Organisational Symptoms:• Increased sickness absence• Long hours culture• Increased staff turnover• Reduced staff performance• Reduced staff morale and loyalty• Increased hostility
• Coronary heart disease• RSI• Depression & anxiety• Burnout
• Increased overheads• Reduced profits• Increased accidents• Increased litigation
Palmer, Cooper & Thomas (2004)
HSG218 (2007)
The Management Standards Approach
Ph ase 1
• Started April 2005
• Approx 70 organisations from priority sectors
• Support from HSE inspectors, Occupational Psychologists, ACAS Senior Advisors
Stress Implementation Plan
• Series of workshops, Healthy Workplace Solutions
• From Sept 2006 to March 2007
• Help and advice on the Management Standards
• Over 1480 delegates representing over 1000 organisations
Ph ase 2
Stress Implementation Plan
• 56% agreed that the workshop has enabled them to present a convincing case for managing sickness absence.
• 72% agreed that the workshop gave them the knowledge they needed to take forward the management standards approach.
• 62% agreed that the workshop enabled them to convince other managers that changes in the way they manage stress and sickness absence are necessary.
Impact of the workshops
Stress Masterclasses
Initial feedback– Overwhelming desire to take advantage of any
help available – About 25% wanted to overcome difficulties in
securing management commitment.– Around 80% were still at an early stage of
securing management commitment. – 92% of delegates felt that at least some of their
requirements had been met but more than half (52%) still had some unanswered questions.
New Guidance
• Published in November 2007
• Aimed primarily at organisations of 50 people or more
• Cost £10.95• But it does include a
CD Rom!
Summary
• Data suggests that the management of work-related stress remains a challenge
• HSE will continue to work with others to promote the use of the Management Standards approach
• Future focus will be on a more holistic approach to the issue of health at work
2008 and beyond
• Further series of HWS workshops
• New revamped HSE stress webpages
• Targeting CEOs and Directors of public and private sector organisations with 500+ employees
Further information
• Visit the HSE stress web pages
www.hse.gov.uk/stress
• Email us:
