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Ensuring health equity for new mothers uring a public health emergency through omprehensive case management.
HAT IS IT?
inning in August of 2020, our program aimed to assist women in San Luis spo County with receiving timely postpartum care throughout the COVID-19 is by providing them with comprehensive case management services.
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New mothers identified & outreached
The program was developed to close the health disparity between timely
postpartum care rates for new moms in San Luis Obispo County
comP-ared to Santa Barbara County.
To achieve this, we worked to ensure our new moms in San Luis Obispo County knew getting postpartum care was still safe and recommended during the COVID-19 Crisis through comprehensive case management.
One
'1denli/1J Identify new moms weekly who delivered within the last ten days and enroll them in the program.
Three
Schedule Once scheduled, the members are sent CenCal' s custom postpartum health promotion materials including an award winning appointment reminder card, "Baby Cal'' •• - - - - - - - - - - - - - - - •••••
Two
Case Management team contacts the new mom, provides them with information and helps them schedule their postpartum appointment.
Four
Once the new mom attends their postpartum appointment, we send them a gift basket with items they might find useful while caring for their newborn.
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68% of members successfully
contacted & appointment scheduled
95o/o of members successfully
contacted attended their appointment
Closing the gapl -------------Meet
''Baby Cal''
CenCal ranked in the top 5% of Medicaid Plans nationwide for postpartum care in San Luis Obispo County for 2020.
-- "" CenCal HEALTH® ~ Local. Quality. Healthcare.
Contact: Rachel Ponce, Supervisor Population Health [email protected]
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