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HECTOR M GUTIERREZ9225 Park St. Apt A Bellflower, CA 90806• (909) 641-8688 • [email protected]
Objective Seeking a position where I can utilize and further develop my knowledge and skills in the technological field.
Experience TechnicianJune 2014 – Present Apple Cerritos, CA Troubleshooting devices on a daily basis Restore operating systems Activating and deactivating wireless phones Logic-solving related to issues with customers’ devices Continuously fix devices Configure devices to customers expectations Supervise and attend to customer needs Handling private and confidential customer records and enters the data into the system Helping consumers get a better understanding of technology
Bank TellerSeptember 2013 – June 2014 Wells Fargo Lakewood, CA Daily customer account transactions Sales Manages large amounts of cash flow Attends to customer needs Effectively handles private and confidential customer records Data entry
Sales AssociateNovember 2011 – June 2013 Best Buy Victorville, CA Troubleshooting devices on a daily basis Helping consumers get a better understanding of technology Activating and deactivating wireless phones Configured devices to customers expectations Maintaining daily budgets and goals Supervised and attends to customer needs Handling private and confidential customer records and enters the data into the system Cross checking customer’s personal information Handled requests from retailers and customers, and verifies the accuracy the sales orders Data input of sales by product and sale per period Provided assistance to the manager in organization and maintenance of the office Assisted in organizing inventory Provided assistance to other departments
Hector M Gutierrez
Security GuardAugust 2009 - November 2011 Securitas Security Services Victorville, CA
Secured and maintained areas assigned with Attended to telephone calls and relayed information between departments Document ongoing traffic in and out of private property Filing and scanning documents
Supervisor AssistantJuly 2007 - August 2009 First Nations for Directions Teens & Indigenous Fellowship
Provided assistance to the youth within the organization Help desk support Technical Support Maintenance of network Organized the youth’s files and other important documents, attends to telephone calls
and emails Effectively maintained and organized the supplies and materials needed for events Assisted in organizing events
Education Victor Valley High School, Victorville, CAHigh School Graduate 2006
DeVry University, Long Beach, CADegree: Bachelor of ScienceMajor: Computer Information System March 2014 – CurrentProjected Graduation: March 2016
Victor Valley College, Victorville, CAJune 2008- June 2011
Skills Microsoft Office, Microsoft Word, Microsoft PowerPoint, Microsoft ExcelProficient in C# and C++Excellent logic-solving skillsKnowledgeable of network configurations
References Linnette Juat- DeVry University: Operations Support Coordinator (760) 265-4683 Karen Taogaga- Paramount Studios: Archives Coordinator (213) 910-2696 Chris Rodriguez- American Fidelity Assurance Company: District Sales Manager (909) 560-
5656
Hector M Gutierrez
