helloPhillip Booth

HR’s Leadership Role in the Intelligent EnterpriseSAP

aboutPhillip BoothPhillip joined SAP in their Johannesburg office in 1994. Moved to SAP’s Head Office in WalldorfGermany in 2002 for a two-year contract and is still there! He’s well known globally by customers andpartners as a ‘tell it like it is’ person, who always looks at the medium and longer term impact ourprofession can have.

He’s currently supporting the Upgrade2Success program, helping over 11 000 of SAP’s HCM customersconsider options for them to upgrade their HR departmental capabilities to deliver against the ever-changing business needs.

He’s married with three children and when not working loves family time, dogs, sailing and music.

Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein.

This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

4© 2019 SAP SE or an SAP affiliate company. All rights reserved.

The challenges of managing the modern workforce.

Growing percentage of work done by external resources, but HR systems are designed for FTEs

The entire workforce has increasingly high expectations of depth, consistency and quality of their experience

Management of external workforce is spread across multiple functions and lines of business

Siloed systems and disconnected processes create barriers to total workforce management

5© 2019 SAP SE or an SAP affiliate company. All rights reserved.

1 2 3

One vision. SAP gives you the power to plan and proactively manage your total workforce.

Improve speed, adaptability and impact with better visibility into

people and finances

One set of goals. One workforce.

Maximize performance by aligning people strategy with

business priorities

Increase engagement with cohesive experiences

Workforce experience lives beyond HR

Disjointed processes cause a decrease in employee satisfaction, as well as customer experience and business agility.*

70%of siloed digital transformation initiatives fail.**

*Information Age **IDC

Integrated Total Workforce Management for business impact

Align TWM strategy to key business priorities and achieve workforce agility, financial transparency and greater impact on bottom line

Employees

External Workers

HR and Talent Practices

Integrated management

of ALL resources

Traditional HR

Integrated TWM Managing the

total workforce

Expand the reach of select

HR processes to external talent

HR and Talent Practices

HR and Talent

Practices

8© 2019 SAP SE or an SAP affiliate company. All rights reserved.

The Intelligent Enterprise Delivers Total Workforce Management

SAP SuccessFactors puts people at

the heart of intelligent enterprisetransformation

Ideas to Action : The Intelligent Enterprise

American Airlines – Transforming its Workforce Strategy

Creating a world class customer experience starts with your people. To reach that goal, American Airlines is

transforming its workforce management strategy to establish a people first culture.

Video

• Business Benefits

Visibility into people and finances and collaboration across the enterprise

Align talent strategy to key business priorities, leveraging an agile workforce

Drive worker engagement with new and meaningful experiences

The Intelligent Enterprise Powers the Best Run Workforce

Enabling the end-to-end business process of planning, sourcing, and managing the total workforce, and facilitating a holistic talent strategy to achieve agility and game-changing business outcomes.

SAP Vision of Total Workforce Management

SAP Cloud Platform Master Data for workforceConcept and definition

Employee Central 1)

Workforce

SAP S/4HANA

SAP Fieldglass

SAP ...Products

Master data owner

Master Data Services

Bus. Partners

...

3rd Party ...

Modular service repository Master data consumer

1) Other core HR systems (SAP or 3rd party) are possible

SAP Cloud Platform Master Data for workforce delivers consistent people data to enable digital end-to-end business processes acrosssolutions in the Intelligent Enterprise.

Designed as a centralized service on SAP Cloud Platform, it is a key part of our Intelligent Enterprise software architecture that enablescomprehensive integration and drives the employee experience.

TWM supported by SAP’s Intelligent Suite and Intelligent Technologies

Common Master Data, Integration, Extensibility and Orchestration

SAP Cloud Platform and SAP HANA Data Management provide the technology services and uniform data model for seamless execution, orchestration, extension and monitoring of business processes across the SAP Intelligent Enterprise Suite

Intelligence

Add new business value leveraging SAP Analytics Cloud and Leonardo for embedded and cross-application analytics, AI, planning and modeling across all SAP application.

Total Workforce Experience

Re-imagined business processes that deliver value through system intelligence, user satisfaction and a consistent, best-in-class experience at every moment that matters.

VisibilityGain access to your total talent

Inclusion and Visibility

Making external workers visible to everyone and expanding the reach of select HR practices:

Contingent worker profile in SAP SuccessFactors Employee Central, display in org chart, people search

SAP Cloud Platform Master Data for workforceA centralized service as common people data layer for the Intelligent Enterprise

Consistent people data Intelligent Enterprise architecture Integration drives employee experience

• One aligned data model across all solutions based on SAP Cloud Platform

• Common repository for all master data

• Latest service based technology (ODataV4)

• Open standards, extensible

• Point-to-point or middleware basedintegration

• All relevant people informationavailable for all solutions within theIntelligent Enterprise landscape

• Employee data

• Organizational data

• Contingent workforce data

• Out-of-the-box integration for all SAP solutions

• Master data engine for comprehensiveintegration beyond data layer

• Unified user experience and end-to-end analytics

• Common technical services like single-sign-on, workflow, time sheet

• Central monitoring, business con-figuration and provisioning

Illustrative high-level view for 'hire to retire' scenario Retire

Org. Changes / Transfers

Talent Mgmt. / Promotion

Recruitment/Hire

Business Process

& Data Flow

LoB Business Applications

Technical Services

SAP Cloud Platform

Business Services & Applications

Unified User Experience & End-to-End Analytics

Hire to Retire

Master Data for Workforce

Controlling Object Service

Timesheet Service

SAP SuccessFactors SAP S/4HANA

Customer Setup & Provisioning

ONE Business Configuration

Integration Qualities & Operations

Integration

WorkflowCloud Platform

IntegrationSingle Sign On

Identity Access Governance

Intelligent IntegrationSAP Cloud Platform Master Data for workforce

The dynamics of how we engage people are transforming . . .At unprecedented speed

Dynamicworkforce

Technology shifts

Millennial effect

Introducing a paradigm shift

Up-to-date technology, more feedback, training at work

Globalization, contingent workers, people networks, “gig economy,” attitudes, definition of employee

Capabilities in artificial intelligence, collaboration

Encourage continuous usage and engagement, foster continuousinnovation

Use data to suggest and recommend

Expand solutions and build own apps to meet current and future needs.

Continuous Intelligent Extensible

Across the total workforce

Mastering these challenges requires a digital approach to HRHCM technologies and strategies must encompass a new set of digital capabilities

Evolution of architecture for SAP ERPThe technology layers needed for SAP ERP Human Capital Management*

* Modeled example for on-premise deployment

’90s’80s ’00s

Payroll

SAP NetWeaver

SAP Gateway

SAP Fiori launchpad

Web dispatcher (proxy)

BW-BI – analytics

SAP ECC 6.0 – HCM

Enterprise portal

SAP Mobile Platform

Database

PI-

PO

–in

tegr

atio

n

Self-services(EA-HR)

SAP NetWeaver Application Server

SAP SuccessFactors solutions are about speed And future-proofing HR

Payroll

SAP NetWeaver

SAP Gateway

SAP Fiori launchpad

Web dispatcher (proxy)

BW-BI – analytics

SAP ECC 6.0 – HCM

Enterprise portal

SAP Mobile Platform

Database

PI-

PO

-in

tegr

atio

n

Self-services(EA-HR)

To Cloud or not to Cloud…. .

“By 2020, a corporate ‘no-cloud’

policy will be as rare as a ‘no-Internet’

policy is today.”

Source: Gartner

So many of you want to expand or move –but . . .

“Hard to get buy-in!”

“Complex migration?”

“Integration challenges?”

Upgrade2SuccessSupporting customers of SAP ERP HCM throughout the journeyWorld-class support end to end

Implement

Run

Assess and evaluate

OptimizeBest-practices documentation

In-app admin help

Ongoing learning resources

Admin Centers for enterprise grade admin

Globalization services

Customer community

Virtual and in-person (VIP) events

Solution adoption programs

SAP HCM on Prem in the SF community

Industry analyst reports

HCM research center

Product direction and road maps for SAP ERP Human Capital Management and SAP SuccessFactors solutions

Peer benchmarking

Business case

Preconfigured global solution with SAP Model Company service for Human Resources

Data migration tool (“infoporter”) and integration tools

Best-practices process library

Transport center to move configuration

Configuration check tool

Upgrade2SuccessImplementation toolkits and resources

Predelivered content Configuration workbooks with best

practices Process library Prepackaged integrations and

templates

Training guides and job aids Product documentation and

installation and user guides Project management tools

Community of peers and resources

Enterprise-grade product features (transport center, integration center)

SAP Model Company service for Human Resources

Data migration and integration made easy with infoporter

Link to open SAP Course :https://open.sap.com/courses?lang=en&topic=Human%20Resources

Link to Upgrade2Success pagehttps://community.successfactors.com/t5/Empowerment-Center/ct-p/EmpowermentCenter

The Intelligent Enterprise needsour Support !

Upgrade2Success is yourhow to guide…

contactdetailsName : Phillip Booth

Company : SAP (Head Office Germany)

Email : phillip.booth@sap.com

Contact # : +49 160 889 6904

Website : www.sap.com or Upgrade2Success

thankyou