Help File - Welsh Governmentresources.hwb.wales.gov.uk/hwb_help_downloads/support/pdf/en/hw… · Digital Champions but the schools will have to consider whether old class sites are

Customising My Gadgets 1 H-HWB-008 v1.0

Help File

Hwb+ Summer Rollover Guide

2015-2016

Hwb+ Summer Rollover 2 H-HWB-401

This page is intentionally left blank


CONTENTS

Introduction ....................................................................................................................................................... 4

Overview ............................................................................................................................................................ 5

Provisioning (Full details are in Section 1 of this guide.) ..................................................................... 5

Class sites / data migration ..................................................................................................................... 5

Further Advice ............................................................................................................................................ 5

Rollover Process Flowchart ........................................................................................................................ 6

Section 1: User Provisioning .......................................................................................................................... 7

Connect Tool ................................................................................................................................................. 7

How it works: ............................................................................................................................................. 7

Considerations: ......................................................................................................................................... 7

Schools Provision Own Users Using Web Parts ..................................................................................... 7

How it works: ............................................................................................................................................ 7

Managing the User Credential List on the Admin Site ............................................................................ 8

Section 2: Data Migration................................................................................................................................ 9

Section 3: Request for staff school move ................................................................................................... 13

Appendix A: Exporting Content .................................................................................................................... 14

1 Exporting Files or Folders from a Picture or Document library ................................................... 14

Note: ......................................................................................................................................................... 16

2 Exporting items from lists .................................................................................................................. 16

Note: ......................................................................................................................................................... 18

3 Copying Wiki Page ............................................................................................................................. 19

Note: ......................................................................................................................................................... 20

4 Exporting Blog posts and comments ............................................................................................... 20

Appendix B: Guide to Export Grades .......................................................................................................... 24

Note: ......................................................................................................................................................... 26

1. Introduction To Customising Secondary gadgets .............................................................................. 26

2. Primary Schools ..................................................................................................................................... 26

3. Making Changes .................................................................................................................................... 27

TABLES Table 1: Data Migration – Email ..................................................................................................................... 9 Table 2: Data Migration – Files Stored in Sites or OneDrive ................................................................... 10 Table 3: Data Migration –Assignment Data in Class Sites ...................................................................... 11


INTRODUCTION LP+ has provided this guide for school Digital Champions to communicate to teachers and students how

they can provision their new users for the new academic year, create new classes and allocate users to

them and migrate any data that is necessary. There are three sections:

Section 1 of the document refers to user provisioning for the new academic year - please contact Hwb+

Support Desk if you are unsure of the most appropriate option for your user provisioning.

Section 2 of this document handles issues related to data migration. This section of the document works

on the principles of user scenarios. The reader of the guide should select which scenario applies to different

user groups and issue the relevant guidance for migration of the various data types:

Email

Files (stored within specific platform areas)

Assignments Stored in Class Sites (managed through SLK)

Information is provided for three scenarios:

1. Users moving to a different class within the same school The following guidance and associated actions will ensure that learners moving between classes or year groups will still be able to access their email, files and assignment data in the new academic year.

2. Users moving to a different school/local authority The following guidance and associated actions will ensure that learners or staff moving to a different school, will still be able to access their email, files and assignment data after their move.

3. Users moving to a different school/organization outside of Hwb+ The following guidance and associated actions will offer continuity of email provision and access to files and assignment data for learners moving to a different school or organisation, outside of Hwb+. On request, a user guide can be made available to help users download data from their Hwb+ sites.

Section 3 of the document refers to the identities of any staff that are moving between Hwb+ schools in

the same or different Local Authorities. This table should be filled in and returned in conjunction with any

other table on the system.

NOTE:

FOR STAFF MAILBOXES YOU WILL NEED TO NOTIFY THE SUPPORT DESK SHOULD A STAFF

MOVE SCHOOLS AND THE SCHOOL WISHES THAT THEY RETAIN THE MAILBOX. YOU CAN

PERMANENTLY DELETE OR ARCHIVE STAFF MAILS IF USING OUTLOOK CLIENT. PLEASE SEE SECTION

3 FOR MORE DETAILS.

FOR STUDENT MAILBOXES THEY WILL BE AUTOMATICALLY MOVE BETWEEN SCHOOLS IN THE SAME

LOCAL AUTHORITY.

Should you have any queries about the process, please do not hesitate to contact the Hwb+ Support Desk is

always available to provide advice and assistance where it can and is available via:

Support Web Portal: https://servicedesk.hwbsupport.net

Tel: 029 2099 0200

Email: [email protected]

https://servicedesk.hwbsupport.net/

mailto:[email protected]


OVERVIEW Before the Summer Rollover the follower areas need to be considered

When does your schools complete the year end?

Have all new classes been set up and learners allocated?

Are changes being made to class or subject names?

Do all existing and new staff have Staff Codes unique to your school?

Have all learners been given a UPN? (N.B. UPN is not transferred to Learning Possibilities, but is an essential part of creating the hashed UniqueID)

How much historic work do you wish to retain or transfer to any new class / subject? This work can begin prior to the Summer Rollover.

Once these checks are complete you can then continue with the provisioning.

Provisioning (Full details are in Section 1 of this guide.) Most schools will have the Connect Tool (CT) set up by their Local Authority (LA) to run on a regular

schedule. This can be run manually if you are ready before the next scheduled task and you would need to

contact your LA to confirm when it could be run, or whether you can run it yourself. N.B. updated classes

and class membership will not be fully provisioned until 1st September, when your MIS usually

unlocks this data.

New users will appear in the User Credentials List on the Admin area of your site.

If members of staff are leaving your school to move to another school within your LA then please also refer to

Section 3.

Class sites / data migration Depending on changes your school has made to the names of classes or subjects then new sites may have

been created. E.G. if a year 5 class last year was called ‘Badgers’ on the MIS, but this year is called

‘Squirrels’ then a new class site called Squirrels will be created. The old class site will still be available to

Digital Champions but the schools will have to consider whether old class sites are archived (and content

removed) or whether they move content to the new site.

When users move classes or move schools then consideration needs to be taken about access to class /

subject / custom sites, their files on OneDrive and their Hwbmail email account. Full details are in Section 2 of

this guide.

If content needs to be exported for archive purpose, or for re-adding to a new class / subject sites then details

can be found in Appendix A.

If grades need to be exported from SharePoint Learning Kit (SLK) then details can be found in Appendix B.

Further Advice We recommend you complete a full review of changes to your MIS to understand how it may affect your

Hwb+ site next year.

We also recommend that you read the entirety of this document for full advice and guidance.

A flowchart is provided below to assist with the rollover process.


ROLLOVER PROCESS FLOWCHART

Has the Connect Tool

been configured and

scheduled to run?

Configure and schedule

to run the Connect Tool.

Ensure usual year end procedure is

undertaken in MIS.

Connect Tool runs according to the

scheduled task (stage 1).

Class or subject sites and users created

Any change of

class or subject

names in MIS?

Digital Champions or teacher

responsible for migration as

required

Secondary

school?

See SLK section in LP

rollover guide

Yes

No

Yes

No

Yes

End: Rollover process

No

Stage: 1 – LA/school responsibility

Stage: 2 – LA/school responsibility

Stage: 3 – LP Connect Tool

Stage: 4 – LP Connect Tool

Stage: 5 – School responsibility

Stage: 6 – School responsibility

Connect Tool logs checked for any errors Stage: 7 – LA/school responsibility

Start: Rollover process


SECTION 1: USER PROVISIONING Learners and staff joining Hwb+ or moving to a new class/year group will need to be provisioned.

The provisioning process is important as it ensures that:

Users have the correct permissions on the Hwb+ platform

Users are provisioned into the correct classes

Teachers and learners have the correct relationships with each other

The provisioning process also carries out data integrity checks to ensure users are uniquely identified

and accounts have been correctly created. The process allows reports to be auto-generated and available

for the Connect Tool Administrator to allow data checking/cleansing.

NOTE: ALL NEW USER CREDENTIALS CAN

NOW BE FOUND IN THE ADMIN AREA, IN THE ‘USER CREDENTIALS’ LIST OF YOUR

PLATFORM. HWB+ SUPPORT DESK DOES NOT COLLATE USERNAMES AND

PASSWORDS FOR SECURITY REASONS. WE CAN HOWEVER RESET BULK USER PASSWORDS

ON REQUEST AND CAN BE SCHEDULED. THE SCHOOL DIGITAL CHAMPION WOULD BE RESPONSIBLE TO

MANAGE THE USER CREDENTIAL LIST IN THE ADMIN SITE.

To provision new users for the beginning of the academic year, schools have two options:

Connect Tool Changes to MIS systems are frequent throughout the year and manually updating this information is both time

consuming, laborious and often results in mistakes caused by human error. With the Connect Tool, as

your MIS system updates, so will your Hwb+ platform keeping you informed of changes as they happen.

HOW IT WORKS:

The Connect tool is installed on a local machine at the school or centrally via the Local Authority. It then

automatically extracts users’ details from your MIS system based on when the schedule is set to run. These

users’ details are then sent to Hwb+ with the information that the accounts are created or updated. The

process is highly secure and runs in the background. It does not impact the use of the platform.

NOTE: CLASSES AND CLASS RELATIONSHIPS CANNOT BE RUN UNTIL 1ST SEPTEMBER, WHEN YOUR

MIS UNLOCKS THIS DATA.

Instructions for the MIS tools, and the download location, is available for LA staff from the Hwb+ support desk

or through Manage Engine link here. Please ensure you install the relevant Connect Tool dependent on your

school type and MIS system.

CONSIDERATIONS:

Any student who already has an Hwb+ account and moves between Hwb+ schools within their Local

Authorities will be added to your school and you will be notified in a log from which school they have moved

from.

Schools Provision Own Users Using Web Parts Some schools wish to retain control of student data and opt to provision users directly. T h e Adm in

a re a on yo u r Hwb+ s i t e has been provided with web parts that allow the creation of users the Hwb+

platform.

HOW IT WORKS:

The school decides when their MIS data is ready to be exported into the provisioning tool. The school

would manually run a report based on the schema provided by Hwb+ Support which will produce csv

files. These csv files can then be uploaded via the admin webparts on the admin site of the platform. This

runs a 10 minute process which will provision users, classes and class relationships.

Considerations:

https://servicedesk.hwbsupport.net/AddSolution.do?solID=613


When your data is ready you can process it yourself

You will need to run reports and provision users every time a new user is required or a user changes groups

You will need some MIS and Hwb+ administration knowledge

NOTE FOR ALL OPTIONS

LEAVERS WILL NOT BE IDENTIFIED OR DELETED IN THE USER CREDENTIAL LIST. LAS/SCHOOLS WILL

NEED TO CONTACT THE HWB+ SUPPORT DESK TO CONFIRM PERMANENT DELETION OF ANY USERS

WHO HAVE LEFT THE EMPLOYMENT OF THEIR LA/SCHOOL AND NO LONGER

NEEDING ACCESS TO THEIR HWB+ SITE. THESE LEAVERS WILL NEED TO CONSIDER THE MIGRATION

OPTIONS IDENTIFIED IN THIS DOCUMENT.

Managing the User Credential List on the Admin Site

In order to manage your users, please see the accompanying document ‘Managing and Maintaining the User Credentials List’ link here

Please note only a school administrator has full control to manage the user credentials list.

https://servicedesk.hwbsupport.net/AddSolution.do?solID=674


SECTION 2: DATA MIGRATION TABLE 1: DATA MIGRATION – EMAIL

Email Description Actions Required Hwb Support Actions

Same school/Different

class

Users will still be able to

access their email when

provisioned to new classes.

No action required.

Archiving of old email should be

considered.

We will ensure that

email data follows the

user and is accessible

through the relevant

areas of Hwb+.

New school in Hwb+

The connect tool will

identify which students

have moved schools within

Hwb+ and allocate these

n e w s t u d e n t s to your

school so that their mailbox

will follow them.

Staff movers will need to

be submitted by the

LA/School and scheduled

to be moved by the support

desk. Their mailboxes will

follow them to their new

school if this action is

completed.

LA/School to notify Hwb support

desk of staff movement.


considered.

NOTE: The existing mailbox and its

contents will follow the user to

their new school. Any confidential

data relating to the school held by

that account should be destroyed

or passed to the relevant person

taking over the role by the email

account holder when necessary.

We will ensure that

email data follows the

user and is accessible

through the relevant

areas of Hwb+.

New school outside

Hwb+

Hwb+ Student leavers

need to arrange

archiving of any mail.

Staff will need to arrange

archiving of any mail


considered.

Action required by school site

administrator, Staff Users and

Student Users.

If using Exchange Online,

Staff/Students will need to forward

all Hwb+ mail which they wish to

retain to their new mail account.

If using Outlook Client,

Staff/Students will be able to save

mails to a .pst file and upload as

required to their new mail account.

We also recommend that the user

does the same with all contacts.

Hwb+ Support will

provide end user

support as necessary.


TABLE 2: DATA MIGRATION – FILES STORED IN SITES OR ONEDRIVE

Files Stored in Sites or

OneDrive

Description What we Require What we will do


class

Users will still be able

to access their files

when provisioned to

new classes.

OneDrive will remain

with the o365 account

No action required.

Archiving of old files

should be considered.

Hwb+ Support will

provide end user


New school in Hwb+

If a user is moving to a

new Hwb+ school, then

relevant user files

should be stored in the

users’ OneDrive.

NOTE: Any custom

permissions that have

been given to users

who are moving

between schools in

your school platform

will be kept unless

physically removed by

a site administrator

No action required if files

stored in OneDrive

Archiving of old files

should be considered.

Action required by school

site administrator and

users. Leavers will need

to upload relevant files to

their OneDrive.

Remove any custom

permissions given to

users that have left.

Hwb+ Support will

provide end user


New school outside

Hwb+

Files will need to be

downloaded from

Hwb+ and OneDrive

and migrated by the

end user.

Action required by school

site administrator and

Users.

All users will need to

download local copies of

their files from Hwb+ and

OneDrive using the

guide provided.

Students leaving

Education in Wales will

lose access to OneDrive.

Hwb+ Support will

provide end user



TABLE 3: DATA MIGRATION –ASSIGNMENT DATA IN CLASS SITES

Assignment Data in

Class Sites



class

Some teachers use class sites

to access SLK and manage

student assignments including

distribution, tracking, return, etc.

In this situation, grades and the

assignments themselves are

stored within class sites. When

students move class, their

access to class sites will

naturally need to change and

therefore action is required if

students are to retain the

permissions to access old

grades and assignments.


administrator.

School site administrators will

need to issue instructions to

change permissions on class sites

if they do not want users to access

previous class data.

NB: School site administrators

should NOT delete class sites or

assignments.

We will ensure

that students and

teachers retain

read access to

any previous

class sites and to

historical

assignment data

as they progress to

the next academic

year group.

New school in Hwb+


to access SLK and to manage





stored within class sites.

When a student moves school,

their access to class sites will

be removed and therefore action

is required if grades and

assignments are to be migrated.


administrator and teachers.

Grades

Grade data associated with

assignments will need to be

exported.


need to issue instructions for

export of grades to teachers.

Teachers will need to export

grades for individual students

using the guide provided. This

data should then be provided to

students for upload OneDrive.


should NOT delete class sites

which contain data to be migrated.

Hwb+ Support will

provide end user

support as

necessary.


Assignment Data in

Class Sites


New school outside

Hwb+


to access SLK and to manage





stored within class sites.

When a student leaves Hwb+,

their access to class sites will be

removed and therefore action

is required if grades and

assignments are to be

migrated.


administrator and teachers.

Grades

Grade data associated with

assignments will need to be

exported.


need to issue instructions for

export of grades to teachers.

Teachers will need to export

grades for individual students

using the guide provided. This

data should then be provided to

students.


should NOT delete class sites

which contain data to be migrated.

Hwb+ Support will

provide end user

support as

necessary.


SECTION 3: REQUEST FOR STAFF SCHOOL MOVE

This list should contain the names of staff which are moving from one Hwb+ school to another in the

same Local Authority.

Please remember to perform the following for any movers:-

Have their user admin rights removed (including Site Collect ion Admin) – this needs to be

requested by email from a school email account to [email protected]

1. Ensure their permissions are removed from all sites. Add to your schools URL by adding the following after the school name /_layouts/people.aspx?MembershipGroupId=0&FilterField1=ContentType&FilterValue1=Person for example https://hwbplus.wales.gov.uk/schools/<yourschoolnumber>/_layouts/people.aspx?MembershipGroupId=0&FilterField1=ContentType&FilterValue1=Person

a) You will now see a list of all users on your site in batches of 30. You can either find the user by scrolling using the left and right arrows on the bottom of the page. You can also hover the title ‘name’ and click the drop down you will see a list off the users.

b) Once you find the user you would like to delete tick the check box on the left of the name.

c) To delete drop down the actions button and click ‘delete users from site collection’

Current School

Number

First Name Surname User name School Email

Address

New School

Number

https://hwbplus.wales.gov.uk/schools/%3cyourschoolnumber%3e/_layouts/people.aspx?MembershipGroupId=0&FilterField1=ContentType&FilterValue1=Person

https://hwbplus.wales.gov.uk/schools/%3cyourschoolnumber%3e/_layouts/people.aspx?MembershipGroupId=0&FilterField1=ContentType&FilterValue1=Person


APPENDIX A: EXPORTING CONTENT

1 Exporting Files or Folders from a Picture or Document library

How to save files/folders in a document/picture library to a local network folder (on your

computer/network)

1. Navigate to the document library. Bring up the Library Tools ribbon by clicking on the right hand side of the document library’s title, as below

FIGURE 1 EXPORTING FROM A DOCUMENT LIBRARY

2. In ‘Library Tools’ click ‘Library’, this will bring up the library ribbon, as shown below. Click ‘Open with Explorer’.

FIGURE 2 OPEN WITH EXPLORER

3. This will display a pop up requesting the user to allow access to open the content, to avoid this from reoccurring the user can select the check box option to not show the warning program again. The user must click on the ‘Allow’ button to view the files.


FIGURE 3 INTERNET EXPLORER SECURITY

4. Create a new folder locally for you to save the work in a centralised area, for example within the documents library, select the ‘New Folder’ button from the top menu bar as displayed below.

FIGURE 4 CREATE A FOLDER

5. Select all files and folders you would like to export, drag and drop the items onto the new folder created in step 4.

FIGURE 5 EXPORT FILES


NOTE:

You will need to complete these steps for all libraries you wish to move data from.

Windows Explorer view requires the client machine to have installed as a minimum the Windows XP SP2 operating system and Internet Explorer 7 or a higher version.

Original assignments should be left to preserve SLK meta data.

2 Exporting items from lists How to export list items’ details into an Excel spreadsheet.

1. Navigate to the list you would like to export items from. 2. Show the library ribbon by clicking ‘Library’ under ‘List Tools’ and

click ‘Export to Excel’.

FIGURE 6 EXPORT TO EXCEL

3. On clicking ‘Export to Excel’ a pop up will appear which will ask you to save or open. Click ‘Save’, this will bring up another pop up, below; choose the location and click ‘Save’.

The file must be saved in an area where it can be easily found.


FIGURE 7 SAVE FILES

4. Double click this file to open, a pop up box will prompt you a security message, click ‘Enable’.

FIGURE 8 MICROSOFT SECURITY NOTICE

5. A screen requesting authentication will appear type in the username and password you use to log onto the platform and click ‘Log On’. The list will open with Excel, Office 2003 or above is required.


FIGURE 9 HWB AUTHENTICATION LOGIN

FIGURE 10 EXPORTED LIST

NOTE:

Ensure you export from the view that contains all the information you require.


3 Copying Wiki Page How to copy information saved on a wiki site to a document.

1. Navigate to the Wiki page you would like to copy. 2. Click on Page’, click ‘Edit’ from the top ribbon.

FIGURE 11 EDIT WIKI

3. When you are in edit mode, highlight the content area you wish to copy, then select Ctrl and C keys simultaneously to copy the content.

FIGURE 12 COPY WIKI


4. Open a Word document and paste the content by clicking Ctrl and V keys simultaneously. Save the word document.

FIGURE 13 WIKI TEXT

NOTE:

References to images & links will be lost but you can export images from picture library as per section 1.2

4 Exporting Blog posts and comments How to export information stored within a blog site to an Excel spreadsheet.

1. Navigate to your blog pages, Under ‘Blog Tools’ select the ‘Manage posts’ or ‘Managing Comments’, below example is for managing posts but the steps are the same for both post and comments.


FIGURE 14 EXPORTING BLOG

2. A list view of all the blogs alongside the blog properties will be displayed as below:

FIGURE 15 BLOG PROPERTIES

3. Select the required blog lists which needs to be exported by ticking the check boxes on the right of the document. The same steps as before must then be applied to export the blog post, by selecting the List tab from the top ribbon and selecting Export to Excel. The Blog posts will then be exported to an Excel sheet.


FIGURE 16 EXPORT TO EXCEL

Should the user wish to export the body of the Blog, the following steps must be taken:

4. Show the library ribbon by clicking ‘Library’ under ‘List Tools’ and click ‘Modify View’.

5. The Blog properties view will be displayed with a list of all the column names. The user can click on the ‘Body’ check box to include the Body of the blog within the list view or any of the other available columns they wish to be displayed.


6. The user must scroll down and click the ‘OK’ button to save the changes. This will modify the list view as below and allow the user to export the Blog with the body text as done in steps 1-3.


APPENDIX B: GUIDE TO EXPORT GRADES

1. The teacher can export submitted assignments by clicking on the Grade icon for any particular subject from the Subjects Page within the Overview tab.

FIGURE 17 GRADEBOOK

2. The teacher can filter the results by Year or/and Class by ticking the required checkbox and clicking on the ‘Submit’ button. This will provide the teacher with a grid list of all the assignments alongside the grades and any comments which have been associated per assignment within the view. (Refer to Fig 18 Assignment grades).

3. The teacher can view each student within that particular subject Year or Class alongside all the grades obtained for each assignment as demonstrated in the example below:


FIGURE 18 ASSIGNMENT GRADES

FIGURE 19 DOWNLOAD LINK FOR EXPORT


The Assignments List webpart will display the assignemt information for the current academic year

4. By clicking on the ‘Download’ link, the assignments which have been filtered above can be exported to Excel.

5. The following pop up message will appear once ‘Download’ has been clicked. The user has the option to Open, Save or Cancel the export.

6. On click of Open, the file will be opened in Excel displaying each Class, Student, Assignment, and grade. A sample extract below:

FIGURE 20 EXPORTED GRADES

1. INTRODUCTION TO CUSTOMISING SECONDARY GADGETS

Customizing the gadgets which are available on Hwb+ can be done with a few easy steps. This

guide explains how you can add or remove ‘gadgets’ (or links) to web-based content / tools for

specific groups of users.

The screen layouts and images in this document do not include the surrounding framework in

which they are placed and are for illustrative purposes only.

2. PRIMARY SCHOOLS

Gadgets for Primary Schools are currently globally controlled. Any customisations would need to

be requested via WG.

NOTE:


3. MAKING CHANGES

Once an admin user logs into their Hwb+ platform they are directed to the Home page of their

secondary site.

At the bottom of the Home page, users can see the webpart which will allow them to navigate to

gadgets.

The gadgets shown are displayed according to the Group setting for that particular gadget in the

LP4GadgetConfig list.

For secondary schools, there will be no gadgets populated. These will need to be created and

assigned by the digital champion for the school.

To change the gadgets which are visible on the gadgets web part view, an admin user who has

the permission to this site must click on Site Actions > View All Site Content.

Under the Lists table, there is a library called LPGadgetConfig.

These gadgets are labelled gadget1 to gadget10. A maximum of 10 gadgets can be added to the

site. The titles of these gadgets should not be modified, as this would affect the functionality of

this web part.


To activate or disable a gadget the user must click on the required gadget, the following options

window will pop up on a separate window:

The Title of the gadget will be gadget1, gadget 2, etc. As previously mentioned, these will have

to remain the same title.

The Href is the URL or web address of where you want the gadget to point to, for example, if you

created a google gadget, you would set the Href to http://www.google.co.uk.

The Target value controls how the link opens. If nothing is entered here then it opens in the

current window. If you set it to _blank then it would open in a new window.

The Group is the SharePoint groups who will have access to that gadget. These are separated

by a comma. There should be no spaces between the commas and the SharePoint groups. Copy

the name of the groups from the Site Permissions list. The following groups control the following

http://www.google.co.uk/


users in a school:

Owners are the admin users this would appear as “<school number> Home Owners”

Members are the staff users this would appear as “<school number> Home Members”

Visitors are the student users this would appear as “<school number> Home Visitors”

The images need to be 104 pixels in width and 102 pixels in height. It is best to upload these as

pngs so that they have a small file size. If you want any text to display with the gadget, you will

need to place it in this image. The image name will need to be the same as the title for the gadget,

e.g. if you create a google gadget as gadget1, the image will need to be stored as gadget1.

The images for the gadgets are stored in the following locations:

English:

https://hwbplus.wales.gov.uk/schools/<schoolNumber>/SiteCollectionImages/LP4Plus/1033/def

ault/img/

Welsh:

https://hwbplus.wales.gov.uk/schools/<schoolNumber>/SiteCollectionImages/LP4Plus/1106/def

ault/img/

Support Web Portal: https://servicedesk.hwbsupport.net

Tel: 029 2099 0200

Email: [email protected]

https://hwbplus.wales.gov.uk/schools/%3cschoolNumber%3e/SiteCollectionImages/LP4Plus/1033/default/img/




https://servicedesk.hwbsupport.net/

mailto:[email protected]

Documents

Help File - Welsh Governmentresources.hwb.wales.gov.uk/hwb_help_downloads/support/pdf/en/hw… · Digital Champions but the schools will have to consider whether old class sites are