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COMMITTED PLAYERS IN THE DIGITAL REVOLUTIONHIGHLIGHTS OF 2015
CONTENTSEditorial
The successful merger with Osiatis and the effectiveness of the new development model
A European digital transformation player, serving our clients all over the world
01. The Econocom Galaxy makes us unique
02. Speeding up our clients’ digital transformation
03. There can be no digital without security
04. Transforming in order to attract the best talent
05. Tried and tested effectiveness of our new model
06. Societal commitment to support growth
2015 in 6 points
Download the
“EconoTouch” application
Launch the app and go
to “AR”
Scan the image when you
see this icon
Access augmented
content such as
customer testimonials,
videos, articles, etc.
1
2
3
4
AUGMENTED REALITY: HOW DOES IT WORK?
Available on the
App Store
Android App on
Google play
Discover exclusive content thanks to augmented reality
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8
24
38
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50
58
64
Highlights of 2015 3
Éditorial
COMMITTED AND UNIQUEThe successful merger with Osiatis and our investments in companies at the cutting‑edge of the digital transformation have established us as a major, committed digital player in Europe.
By creating the Econocom Galaxy, consisting of the Planet (the group’s historic core businesses) and its Satellites (companies jointly owned with the founding shareholders), we have combined power with agility. This organisation, built on trust and entrepreneurship, promotes boldness, responsibility and creativity, which are the bedrock of our culture and values.
Our clients turn to us to ensure the success of their projects all over Europe. Thanks to the trust they have placed in us, we have maintained a strong growth trend. Our performance confirms the validity of our model and our development strategy.
Adopting European company (societas europaea) status reflects our ability to assist Europe’s major companies in their digital transformation, wherever they operate. We are also proud to have joined the new EnterNext European Tech 40 index, which makes us stand out as one of Europe’s leading digital and technology companies. This distinction will increase our visibility with international investors in our markets.
In 2016, we will continue our assertive investment policy in order to drive growth, which we aim to maintain above the market rate, and improve profitability. We plan to recruit over 1,700 people to support our expansion and this new talent will stimulate the group’s innovation and creativity.
Promoting new forms of collaboration and partnerships, encouraging entrepreneurship as an everyday state of mind, being able to combine all the skills and know‑how that are fundamental in order to progress in today’s society are essential components of our DNA. They are a source of pride for our 9,000 employees and will enable us to build, day after day, a “one‑of‑a‑kind” group.
Kind regards,
Jean‑Louis Bouchard, Chairman
Editorial
Highlights of 2015 Highlights of 20154 5
THE SUCCESSFUL MERGER WITH OSIATIS AND THE EFFECTIVENESS OF THE NEW DEVELOPMENT MODEL The lively trend in 2015, the synergies resulting from the acquisition of Osiatis and productivity gains have increased our robustness to ensure sustainable growth.
Breakdown of revenue by geographical area
Breakdown of revenue by business
Increase in revenue
Rise in recurring operating profit 1
Net earnings per share 2
Ownership structure at 31 December 2015
Treasury shares
5.15 %Companies controlled by
Jean‑Louis Bouchard
41.03 %
Floating shares
53.82 %
Products & Solutions
18 %
Technology Management & Financing
50 %
€ 2.316 Bn
€ 117.7 M
€ 0.62
€ 2.093 Bn
€ 95.9 M
€ 0.27
1 Before amortisation of the ECS customer portfolio and the Osiatis brand
2 Before amortisation of the ECS customer portfolio and the Osiatis brand and before the change in fair value of the ORNANE embedded derivative component, net of income tax
+11
+23
+130
France
53 %
2015
2015
2015
2014
2014
2014
Southern Europe
18 %
Rest of the world
14 %
Services
32 %
Technology Management & Financing
50 %
France
53 %
Benelux
15 %
6 7
AUSTRIABELGIUMBRAZILCANADACZECH REPUBLICFRANCEGERMANYIRELANDITALYLUXEMBOURGMEXICO MOROCCOTHE NETHERLANDSPOLANDROMANIASPAINSWITZERLANDUNITED STATESUNITED KINGDOM
A EUROPEAN DIGITAL TRANSFORMATION PLAYER, SERVING OUR CLIENTS ALL OVER THE WORLD
19 countries
7 million technology assets managed
More than
40 years’ experience
+ € 2.3 Bn revenue in 2015
Over
9,000 employees
THE ECONOCOMGALAXY MAKES USUNIQUE
Highlights of 2015 Highlights of 201510 11
The Econocom Galaxy makes us unique
THE ECONOCOM GALAXY: BUILT ON ENTREPRENEURSHIP AND TRUST
With companies’ vital parameters changing rapidly (opportunities for new business, the threat of new competitors, the transience of the best talent, the changing relationship between employees and companies, etc.), adaptability, flexibility and creativity are more crucial than ever to success and longevity for service companies in our sector.
Size and an international dimension also remain powerful sources of credibility where our clients and partners are concerned. To that end, after the successful integration of Osiatis, we created the Econocom Galaxy.
It consists of the “Econocom Planet”, i.e. the historical core businesses, which are wholly‑owned by the group and are constantly expanding, around which Satellites gravitate. Satellites are small and medium‑size companies that are highly successful in their areas of expertise, and in which the heads and founders maintain a significant share of the capital.
This relational and organisational model addresses the challenges of the digital revolution as it introduces new ways of working and new ways of bringing talent together. Collaborative, cross‑functional approaches are replacing hierarchical, vertical ones. Instead of power‑based relationships, we favour trust‑based relationships and sharing responsibilities. Our aim is to help the Satellites grow to ensure the expansion of the Planet and thus the whole Galaxy.
Bruno Grossi Executive Director
THE GALAXY: A UNIQUE ORGANISATIONAND DEVELOPMENT
MODEL
Titre de chapitre
Highlights of 201512
Highlights of 2015 Highlights of 201514 15
The Econocom Galaxy makes us unique
THE GALAXY: MAKING US BOLDER AND MORE AGILE Our Galaxy model fuels our agility and makes us more pragmatic and responsive. The complementary skills of the Econocom Planet and its Satellites stimulate innovation for our clients.
A Galaxy built on entrepreneurship Since Econocom’s inception, we have built our history and successes on our passion for entrepreneurship. By developing our Galaxy, we share the risks and opportunities with the entrepreneurs of the Satellites we invest in.
An attractive, continually‑expanding Galaxy The Planet and Satellites break new ground and build together. With a finger on the pulse of the market trends, our Satellites offer us a wealth of fresh and varied insights and experience.
The client: at the core of our Galaxy Our clients are the very centre of our Galaxy. We have faith in our model and invite our clients to explore new solutions to ensure faster access to the promises of digital. We sometimes help them build their own trajectory, off the beaten track, so they can take the lead and successfully effect their transformation.
€ 149 M pro forma revenue from the Satellites in 2015
> 10 % growth across all the group’s business lines
in 20151 Planet
8 Satellites at 31 December 2015
The Econocom Galaxy makes us unique
Highlights of 2015 Highlights of 201516 17
The Econocom Galaxy makes us uniqueThe Econocom Galaxy makes us unique
A BALANCED, DISTINCTIVE BLEND OF THREE COMPLEMENTARY BUSINESSES
Our positioning as an integrator of technological solutions combined with financial engineering capabilities is unique. Our performance has established us as one of the market leaders. With growth in excess of 10% in 2015, our three business lines have taken advantage of the booming digital market.
01 Technology Management & Financing > The best of digital at the right time, without restrictions and under your control We offer real, tangible solutions to fulfil the potential of digital by removing the financial obstacles that can slow down the deployment of digital technologies in companies. Our financing solutions are tailored to our clients’ needs, budget and cost‑centre management, as well as their modes of consumption. They give them the flexibility to refresh their assets regularly, and upgrade in line with their growth, dynamism and the new technological products and opportunities on offer.
€ 1,149 M revenue from Technology Management
& Financing in 2015
+ 10 % organic growth for Technology Management
& Financing in 2015
02 Services > Innovation and experience to speed up the digital transformation of organisations We assist our clients in changing and upgrading their IT system by recommending traditional IT solutions combined with innovative digital solutions for their businesses. We assist organisations throughout the entire lifecycle of infrastructures and applications (design, build, run, transform). We deploy innovative, efficient, cost‑effective solutions in the four main areas of digital: data centres, networks & security, applications and end‑user environments.
€ 730 M revenue from the Services business in 2015
+ 10 % growth of Services in 2015
03 Products & Solutions > Enhancing our everyday lives thanks to smart, connected devices The lively trend in this business has been fuelled by the boom in new types of assets which are transforming the traditional IT landscape. To address our clients’ increasingly diverse digital requirements and their end‑users’ demands, we use the best equipment and incorporate it seamlessly into their business environment in the same way as any other ICT, mobile and multimedia devices.
€ 437 M revenue from the Products & Solutions
business in 2015
+ 15 % organic growth for Products & Solutions
in 2015
1,149 + 730+ 4372,316
Highlights of 2015 Highlights of 201518 19
The Econocom Galaxy makes us unique The Econocom Galaxy makes us unique
SELECTIVE INVESTMENTS IN 4 HIGH‑POTENTIAL AREASFor the past two years our acquisitions strategy has focused on mid‑sized companies specialising in dynamic sectors and with strategic skills such as security, web and mobile apps, digital solutions and digital transformation consulting. In 2015, we carried out nine transactions.
Security • Cyber Security: auditing and
consulting for IT security. Combines Altasys and Clesys’s activities and the security teams of the former Osiatis. Econocom’s stake: – Cyber Security / Altasys: 90 % – Clesys: 100 %
• Digital Security: IoT security. Created in 2015 Econocom’s stake: 55 %
Web & mobile apps• Alter Way: open source specialists
providing web hosting, engineering, training and consulting. Econocom’s stake: 64 %
• Bizmatica (Italy): Business & mobile app services. Econocom’s stake: 70 %
Digital Solutions • Nexica (Spain):
critical business applications and cloud infrastructure hosting Digital Dimension’s stake: 100 %
• Norcod: connected solutions for businesses. Digital Dimension’s stake: 100 %
• SynerTrade (France and Germany): e‑procurement software solutions (procurement tracking and expense analysis). Digital Dimension’s stake: 90 %
Digital transformation consulting • Helis: consulting and engineering for
digital infrastructures and projects. Econocom’s stake: 45 %
Nine transactions in targeted, high‑potential sectors
security
web & mobileapplications
digitalsolutions
digital transformation consulting
ALTASYS CLESYSDIGITAL SECURITY
ALTER WAY BIZMATICA
NEXICA NORCOD SYNERTRADE
HELIS
Highlights of 2015 Highlights of 201520 21
DIGITAL DIMENSION: THE LEADER IN DIGITAL SOLUTIONS FOR BUSINESSESEnhancing user experience, improving operational performance, creating added‑value services: the largest Satellite in our Galaxy, Digital Dimension, meets the challenges of the digital transformation of businesses.
In Digital Dimension, we have a recognised expert in developing and operating mobile digital solutions for businesses. Our offering covers four types of services:
Digital Dimension Mobility We create new mobile uses for a variety of industries (retail, transport, logistics, utilities, etc.) and assist end‑users in deploying and running our solutions.
Digital Dimension Hosting We manage IT infrastructures and ensure secure management and high availability of critical cloud environments at our two data centres in France and Spain.
500 employees
€ 86 M pro forma revenue in 2015
Digital Dimension SaaS Our HR and procurement software solutions ensure more effective, agile support functions. Staff can benefit from flexible, scalable, easy‑to‑implement tools.
Digital Dimension Market Place Our Mississippi Digital platform includes a range of pay‑per‑use packaged offers. Re‑branded as Intuiteev, the platform enables businesses to combine and promote to its employees, clients and partners a portfolio of web and mobile apps in a single, dedicated environment.
8 companies have joined Digital Dimension
since its inception in January 2014
Digital Dimension is present in
6 European countries
WE NEED TO JOINFORCES
> Georges Croix
Chairman of Digital Dimension
The Econocom Galaxy makes us unique
WITH ENTREPRENEURS
WHO AREBOLD
Highlights of 2015 Highlights of 201522 23
PARTNERS AND INVESTORSCreativity and initiative are key to the success of major digital projects. We support and collaborate with talents who have these qualities and who bring us new experiences and new uses. Building a development model based on new collaborative approaches is central to our “Mutation 2013‑2017” strategic plan.
Partech Entrepreneur II > Europe’s biggest seed fund After Partech Entrepreneur I and the success of the Partech Shaker in Paris, we are consolidating our partnership with Partech Ventures by taking part, along with other major economic players, in Entrepreneur II. With € 60 million of funds, it’s Europe’s leading seed fund. This support of digital startups is a strong, concrete illustration of our values.
Magic Makers > Ensuring wider access to creative programming lessons for childrenWe support Magic Makers and have acquired 21.64 % of its share capital. This startup runs creative, fun coding workshops for children aged 6 to 15. We also provide equipment and services for Magic Makers’ workshops and long‑term support for its development. In one year, over 1,500 children have discovered creative programming with Magic Makers.
Histovery > Culture goes digital Because digital can serve culture by ensuring widespread, fast access to knowledge and societal progress, we have acquired an interest in Histovery’s share capital. This startup designs, produces and operates solutions to enhance cultural sites thanks to new technologies and augmented reality. With tablets or smartphones, visitors of any age and nationality can rediscover cultural heritage through virtual reconstructions, with a particular emphasis on historical accuracy, thus turning each visit into a unique journey back in time. With this investment, we are contributing to the development of this new cultural experience.
Kartable > Learning for everyone, from year 7 to year 13 Kartable provides online school support for pupils throughout junior and senior secondary school. Founded in September 2013, this startup employing 20 people currently has over a million users in France, i.e. one out of five junior secondary schoolchildren. By acquiring a stake in its capital, we are helping address the digital challenge of education.
Cineolia > Optimal services for patients Founded in 2010, Cineolia provides a range of services to hospital patients by deploying multimedia equipment (connected televisions, telephone, Internet, tablets, etc.). This transaction is part of our strategy to invest in digital services for public institutions, particularly to improve patient well‑being.
The Econocom Galaxy makes us uniqueThe Econocom Galaxy makes us unique
SPEEDING UPOUR CLIENTS’DIGITALTRANSFORMATION
Highlights of 2015 Highlights of 201526 27
DIGITAL TRANSFORMATION ACCELERATORS
Digital progress concerns all the business lines of an organisation and offers numerous opportunities to meet employees’ and clients’ new expectations. Enhancing user experience, improving operational performance, creating added‑value services: the digital revolution is inherently cross‑disciplinary, where mobility is omnipresent, and as such affects the whole organisation.
We have a strategic role as an accelerator at the centre of this digital transformation. Our clients, like the leading international digital players, come to us to ensure their projects are successful: we have built up a comprehensive ecosystem that we provide with a unique combination of technological and financial expertise.
Our Galaxy, our partners, and the sheer breadth of our skills and experience mean we can address all industries, in France and internationally. Designed to work either independently or together, our Satellites and the Planet’s historic core businesses benefit from optimal agility to implement their solutions.
This ability to accelerate the digital transformation of all business lines makes us unique, and we are proud of it.
Bruno Lemaistre Executive Director – Chief Operating Officer
PUSHING THELIMITS
Speeding up our clients’ digital transformation
Highlights of 2015 Highlights of 201528 29
RECOGNISED BY THE LEADING DIGITAL PARTNERSWe are constantly adapting our Galaxy’s offering to bring expert, dynamic, effective solutions for digital transformation projects. We collaborate with the best digital players to reinforce our expertise and enhance our offering. We build strong partnerships and have set up dedicated Microsoft and Apple divisions.
Infeeny, our Microsoft expertise centre Infeeny was created to support our clients’ digital transformation projects via Microsoft tools and platforms in cloud and mobile environments. This division offers 100 % Microsoft solutions covering design to supply and management of software and hardware, including solutions for collaboration, end‑user environments or hybrid cloud infrastructures. With 150 consultants, Infeeny offers the requisite agility and efficiency to deploy large‑scale digital projects.
BOS: a dedicated business unit for Apple mobility solutionsWhat matters to us is the way our clients use technology, rather than the technology itself. This new unit, via the Digit‑all iOS offering, simplifies, integrates and industrialises our technological and financial expertise, and uses it to facilitate our clients’ business projects. The creation of BOS (Business Optimisation Services) is the culmination of five years’ collaboration and innovation with Apple – it is also thanks to them that we have established our unique positioning in the education market. Apple has chosen us as its exclusive partner to spearhead its B2B business in France.
NOW, OUR PARTNERS COME TO US
150 consultants specialising
in Microsoft technologies
50,000 iPads supplied in 2015
Nº 1 Apple reseller in the French education sector
>Guillaume Rochette
Director of Infeeny
Julien LhosteDirector of BOS
(Business Optimisation Services)
Speeding up our clients’ digital transformation
Highlights of 2015 Highlights of 201530 31
SUPPORTING OUR CLIENTS INTERNATIONALLYThe digital revolution knows no frontiers. We support large groups with their transformation wherever they expand.
The Europe leader in technology management & financing, we are also a major player in distribution and services in the countries where we have deployed these activities. We strengthen our European foothold every year and continue to deploy our multi‑business model via external growth, as we have in Spain, with the acquisitions of Nexica (critical application hosting and cloud experts) and Caverin (digital & multimedia solutions), and Italy with the acquisition of Bizmatica (mobile business apps). In the course of our Mutation strategic plan, the revenue from these countries has increased one and a half times since 2012.
We are also active on the American continent and assist our major clients looking to break into new markets.
A status in line with our international expansion Adopting European company (societas europaea) status reflects the identity of the group, which is established in 19 countries, mainly in Europe. It will increase our visibility with international investors and enable us to attract the best talent. This is an important landmark for us, which will facilitate our business in Europe and confirms our ability to assist Europe’s largest companies in their digital transformation, wherever they operate.
>Eric Lucas
Executive Vice President France
Enrico TantussiCountry Manager Italy
Laurent CaparrosCountry Manager Northern & Eastern Europe
and North America
Ángel BenguiguiCountry Manager Spain, Mexico and Morocco
Bruno RonsseCountry Manager Belgium and Luxembourg
BUILDING DIGITALEUROPETOGETHER
Speeding up our clients’ digital transformation
> Find out how the Econocom Planet and its Satellites build and finance holistic, integrated solutions for its clients thanks to its unique combination of skills.
She views and selects her options on a touchscreen tablet to customise the car.
Digital signage solutions supplied and integrated by Products & Solutions.
Sophie decides to go to a dealership to test‑drive the car.Sophie wants to buy a new car. She’s read about Blue Star and likes the brand. She visits their website.
Site designed, developed and hosted by Alter Way.
Sophie is now the owner of the car. Thanks to the telematics service contract she took out, Blue Star’ Customer Service team contacts her directly after detecting a fault on her car and offers to verify it for her.
Customer service solutions implemented by Bizmatica.
Sophie can’t wait to drive her new car: she signs off on the order on a tablet.
Order and electronic signature solutions built and developed by Digital Application Services.
Sophie wants a financing plan for her future car. Her application is immediately sent to an expert at head office, and they have a meeting via videoconference.
Videoconferencing solutions integrated by Exaprobe.
BOOSTING CAR SALES AT DEALERSHIPS VIA A DIGITAL EXPERIENCEBlue Star wants to offer its customers digital services to boost sales at its dealerships and offer them mobile services.
provided by econocom group’s companies: alter way, bizmatica, cyber security, exaprobe and…
One of the pre‑installed applications is WelcOme, which helps Olivier familiarise himself with Maxa’s processes and tools.
WelcOme application designed and developed by Digital Application Services.
Olivier receives his equipment as soon as he arrives. Once he’s logged in, his user space and apps are configured automatically.
User environment engineering and outsourcing provided by the Services division.
Two weeks before he starts at Maxa, Olivier chooses his IT and telecom equipment on the e‑procurement portal.
e‑procurement catalogue for hardware and accessories provided by Products & Solutions.
Olivier can take part in workshops organised by Maxa’s IT kiosk via his virtual workspace.
Deskside support provided by the Services division.
Wherever he is, Olivier can contact the IT team from his virtual space and resolve any problems remotely.
Remote support provided by the Services division.
Whether at Maxa’s headquarters, at home or elsewhere, Olivier has easy, secure access to his IT and telecom tools.
Networks and telecom solutions integrated by the Services division. Systems and networks security provided by cyber security.
FACILITATING EMPLOYEE INDUCTIONMAXA wants to facilitate induction by providing employees with the digital tools they need as soon as they join the company.
…the products & solutions and digital application services business lines, and financed by technology management & financing.
THERE CAN BE NODIGITALWITHOUTSECURITY
Highlights of 2015 Highlights of 201540 41
There can be no digital without security
SECURITY: A KEY ISSUE IN THE DIGITAL TRANSFORMATIONSecurity is a strategic issue for our clients and one of the most common obstacles to the digital transformation: 30 % of organisations are putting off their digital transition for reasons of data security. In 2015, our investments enabled us to establish ourselves at the forefront of this field.
Data security: a key issue for the company of the future A successful digital transformation depends on a company’s ability to address all security issues and be fully prepared. This means anticipating changes in its clients’ and employees’ behaviour to develop new, extended collaborative modes, upgrading existing IT systems to an open, interconnected, scalable architecture, and aligning the IT staff with the business lines’ needs. A major challenge and a critical factor, with many specific, complex aspects, security requires advanced expertise in a vast and constantly‑changing field.
Three entities to ensure a comprehensive offering We have decided to structure our security offering through three separate entities. We now have, through Exaprobe, a relevant, recognised security infrastructure integration offering;
with Cyber Security, the capabilities to organise, monitor and maintain security guidelines and best practices; and with Digital Security, information, intelligence, risk and threat identification capabilities, particularly in the fast‑expanding IoT ecosystem. These three Satellites in our Galaxy employ a number of recognised experts in the field of security.
30 % of companies put off their digital transition
for data security reasons
78 % of large corporations conduct
regular penetration tests on their data
>Jean‑Philippe Melet Managing Director of Exaprobe
Gilles AuffretManaging Director of Econocom Cyber Security
Jean‑Claude TapiaChairman of Econocom Digital Security
THE MORE OPEN SYSTEMS ARE,THE GREATER THE NEED TO
PROTECT YOUR ASSETS
Highlights of 2015 Highlights of 201542 43
There can be no digital without security
SECURITY AT EVERY LEVEL At the forefront of security of uses and data, our security team enables us to address all our clients’ security issues effectively.
EXAPROBE a powerful division in charge of securing companies’ digital infrastructures Exaprobe is an architect of digital transformation, designing, incorporating and running IT system, network infrastructure, Unified Communications platforms and digitalised workspace security solutions. Acquired in 2013, and now incorporating Cap Synergy (IT system content and access security specialists) and Comiris (videoconferencing specialists), Exaprobe is a solutions integrator combining a traditional approach to integration with additional SaaS‑mode services and managed services.
15 years’ experience
180 dedicated security employees
> CISCO GOLD Exaprobe obtained the highest level of Cisco certification in 2015
CYBER SECURITY
experienced teams to assist our clients in constantly improving their IT securityIn addition to the skills of its 140 experts, the strength of this division lies in its ability to assist clients at every stage of the IT security process Econocom Cyber Security now combines Altasys and Clesys (in which we invested in 2015) and the security teams of the former Osiatis. Thanks to the complementary expertise of these three structures, it covers the full spectrum of security services including consulting and audit, projects to improve our clients’ IT security and expert operational security services. Thanks to its staff’s experience, Cyber Security assists its clients in defining their security master plans through to operational deployment.
16 years’ experience
140 dedicated security employees
> An active member of CLUSIF* and CESIN**
DIGITAL SECURITYinformation and intelligence capabilities to anticipate and prevents threats The proliferation of connected devices in all sectors will give rise to substantial security issues in the years to come. Created in June 2015, Digital Security aims to invent a new dynamic to enable the economic development of the Internet of Things (IoT), in compliance with security best practices. We provide audit and consulting services for large corporations and startups to support their digital transformation. We also founded the first CERT ™*** dedicated to IoT security, which is officially recognised by the European TF‑CSIRT (Task Force on Computer Security Incident Response Teams), which coordinates the relations between the various CERTs worldwide. We provide our clients and partners with a unique laboratory specialising in security and IoT security.
25 - 100
billion connected objects by 2020
35 accredited security experts
* Club de la Sécurité de l’Information Français (French IT Security Club)** Club des experts de la sécurité de l'information et du numérique (IT and digital security experts club)*** CERT ™ – Computer Emergency Response Team: an operational team providing preventive and remedial services
There can be no digital without security
TRANSFORMINGIN ORDER TO ATTRACT
THE BESTTALENT
Highlights of 2015 Highlights of 201546 47
Transforming in order to attract the best talent
ADAPTING OUR ORGANISATION TO DIGITAL CHALLENGESAs a digital player, we transform ourselves by striving to develop our employees’ skills. Having the necessary capabilities and commitment to fulfil our strategic ambitions requires supporting our teams every day during times of profound change.
New positions to effect our transformationEvery day, we develop our digital capabilities. Three new key posts were created in the group in 2015 to effect this transformation: Talent Management Officer, Chief Transformation Officer and Chief Digital Officer. Thanks to them, we can now identify our needs and provide the necessary talent management as well as improving our infrastructures to provide new ways of working (premises, well‑being in the workplace, etc.).
Fostering personal and professional developmentTo help the group’s employees manage their career, we offer a range of services to assist them on a daily basis: • training, career development and
internal mobility (e‑learning modules, internal mobility charter, Econocom Management Academy, etc.)
• supporting initiative and entrepreneurship (the Innovation Challenge, which translates into some successful projects every year, etc.)
• a better work‑life balance (the “Share” programme including teleworking, employee services, an employee savings plan, etc.)
• committing to societal issues (Passerelles numériques, disabled awareness and recruitment, education, etc.)
>Sandrine Godefroy
Chief Digital Officer
Tania HabouchaTalent Management Officer
Franck FangueiroHuman Resources Director
Isabelle LaforgueChief Transformation Officer
TRANSFORMINGCOMPANIES IS ONE THINGBUT LET’S START BY CHANGINGOURSELVES
Titre de chapitre
Highlights of 2015 Highlights of 201548 49
RECRUITING THE BEST CANDIDATESOur HR policy is both global and local, with a strong focus on openness and sharing. It promotes initiative, creativity and the sharing of digital knowledge. We plan to pave the way for a new working relationship that is more rewarding and stimulating and will enable us to stand out and attract the best talent.
Our commitment to address the challenges of our clients’ – and society’s – digital transformation, is a source of motivation for our 9,000 + employees. Our Galaxy’s ecosystem is made up of a combination of employees, agents and entrepreneurs. They are part of a unique adventure, one that they build together every day. Our growth drives every one of us, in keeping with the spirit and demands of the digital revolution.
Be the boss of your career “Join Econocom and be the boss of your career”: this is the powerful message upon which we built our employer brand campaign in France. By investing in our image and brand, we will attract the best talent, because our employees and their expertise are our number one asset. We are looking for talented people with entrepreneurial spirit for all our business lines, who can fulfil their potential and find with us a favourable environment in which to express their creativity.
1,000 employees recruited in 2015 Our innovative HR policy shows results year after year. In 2015, one thousand employees joined us in France. This trend places us among the top 50 biggest recruiters among large corporations in France. Promoting our entrepreneurial culture and the startup spirit that is part of our DNA boosts our international expansion.
49 th biggest recruiter in France in 2015*
20 th biggest recruiter of executives in France in 2015*
In 2016 more than:
1,700 talents from the digital industry will join us
* Le Figaro, “Palmarès des entreprises qui recrutent”, Nov 2015
Transforming in order to attract the best talent
TRIED AND TESTEDEFFECTIVENESSOF OUR NEWMODEL
Highlights of 2015 Highlights of 201552 53
Tried and tested effectiveness of our new model
2015 CONFIRMS THE SUCCESS OF OUR DEVELOPMENT MODEL
Econocom enjoys a unique positioning as an integrator of technological solutions combined with financing capabilities, and an international dimension with a strong presence in four geographical areas, all of which have reported growth.
Our good performance in 2015 confirms the validity of our new development model resulting from the successful merger with Osiatis and our strategy based on a balanced combination of organic growth and acquisitions.
The ever‑swifter technological advances have benefited our three business lines, all of which have reported growth. Their complementary nature is a driver for development and strong synergies. Our size and image attract large corporations looking for a partner for their digital transformation, as well as smaller, innovative organisations who want to co develop with us.
Our financial solidity is an asset for both our investors and our clients who have longstanding contractual commitments with us. The balance of our finances is the result of strict management and strong generation of cash flow due to the specific nature of our activities and their business model.
A European company (societas europaea) since December 2015, this legal status reflects our identity and confirms our ambitions as a leading European provider of digital services for businesses.
We are proud to have been selected for the new EnterNext European Tech 40 index from Europe’s most innovative and dynamic technology companies. This distinction will increase our visibility with international investors in our markets.
Thanks to its unique positioning and dynamic, the group has become more attractive to its partners, clients, and the 9,000 and more employees, who are our greatest asset.
Jean‑Philippe Roesch Executive Director – Central and Support Functions
RESULTS !
Highlights of 2015 Highlights of 201554 55
FINANCIAL INNOVATION AS A DRIVER FOR DIGITAL INNOVATIONOur positioning as an integrator of solutions with financing is unique. By offering our clients our expertise and our ability to design innovative financial solutions, we actively contribute to the deployment of digital progress.
A dedicated structure to ensure financing for digital projectsFinancial constraints are one of the most frequently‑cited obstacles to the digitalisation of organisations. Our Technology Management & Financing business accounts for 50 % of our revenue and benefits from the expertise of our dedicated funding structure, Econocom Digital Finance Limited (EDFL), created in 2014. With our clients demanding that their contracts feature more and more services and new digital assets, EDFL enables us to be more agile and responsive when addressing these requirements. With a combination of innovative offers and a dedicated financing structure, EDFL is an effective driver for the successful implementation of our clients’ digital projects. EDFL will also support and stimulate our historic financial partners who contribute to the group’s success and growth dynamic.
Diversifying our financing resourcesBy launching our first commercial paper programme, we expanded our financing means. This programme, capped at € 300 million, gives us transparent access to short‑term financial resources with favourable conditions (borrowed from the negotiable debt securities market). This issuance is perfectly in line with our strategy for diversifying our short‑term financial resources, optimising our financial costs and ensuring greater flexibility in the way we manage our working capital requirements.
>Valérie Clar
Group Financing Director
FINANCING AS A DRIVERFOR INNOVATION
Tried and tested effectiveness of our new model
Highlights of 2015 Highlights of 201556 57
AN INCREASING GROWTH VALUE Our strong performance confirms our strategic choices and our investments and acquisition policy. It increases our financial solidity and lays the foundations for the next stages of our development.
Increasing and strengthening our financial resources Following the successful issue of bonds redeemable in cash and in shares (ORNANE) for € 175 million in January 2014, we are continuing to strengthen and desintermediate our financial resources. Amid favourable financial market conditions, we issued a € 101 million euro private placement. These transactions have given us the means to continue our selective acquisition strategy.
Treasury share buyback and shareholder returnIn 2015 we continued our attractive shareholder return policy. Our treasury share buyback programme is part of this approach and is designed to limit potential dilution for the shareholders who have placed their trust in us.
At 31 December 2015, we held 5.8 million treasury shares, i.e. 5.15 % of our share capital. These are intended to cover part of our commitments to managers for stock option plans and to the investors holding our convertible bonds (ORNANE).
A stable ownership structure which ensures a long‑term strategic vision With these good results, our unique positioning, and strengthened financial resources to continue building the Econocom Galaxy, we can predict an ambitious, dynamic 2016 with organic growth in revenue above the market rate, a double‑digit rise in recurring operating profit and a further increase in net earnings per share.
>Galliane Touze
Company Secretary
Tried and tested effectiveness of our new model
AMID THE DIGITALREVOLUTION,
WE’RE BUILDING THE FUTURE WITH
CONFIDENCE
SOCIETALCOMMITMENTTO SUPPORT GROWTH
Highlights of 2015 Highlights of 201560 61
Societal commitment to support growth
CONSTANTLY STRIVING TO DO MORE Our Corporate Social Responsibility (CSR) policy has a strong digital and societal focus. It is an integral part of our solutions, is central to the digital transformation and supports both our change and that of our clients.
Our CSR policy is overseen at the highest level of our governance, by a dedicated Management Committee. It is also a driver for progress and development which we share with our partners. We aim “To enable organisations to benefit from digital technology by offering innovative, realistic, sustainable solutions to address the major societal issues.”
All our actions demonstrate the validity of our CSR strategy. By incorporating it into our businesses and solutions and adapting our activities, we prove our commitment to being a recognised, trusted partner that offers the best digital solutions to address major social issues.
Our key commitments are a testament to this: • education: we work with NGO
Passerelles numériques, 100,000 Entrepreneurs, École 42, Journée Nationale des Jeunes, (National Youth Day), the Fondation croissance responsable, USEA, etc.
• supporting entrepreneurship in our ecosystem with the Club Open Innovation and our investment in seed fund Partech Entrepreneur
• developing solutions geared towards reducing the negative impact throughout the lifecycle of digital assets: Evergreen and Watt’s Green
• well‑being for our employees, whose contribution is essential, is central to our Share programme.
We strengthen our commitment every day by devoting ourselves to positive projects.
WE MUST BE THEPIONEERS
>Véronique di Benedetto
Vice President France,
in charge of the group’s CSR policy
OF DIGITAL RESPONSIBILITY
Highlights of 2015 Highlights of 201562 63
A COLLECTIVE COMMITMENT TO ENSURE COLLECTIVE WELL‑BEING We see societal challenges such as education, healthcare, energy and the environment as immense opportunities. Our CSR policy is designed to enable organisations to benefit from digital technology by offering innovative, realistic, sustainable solutions to address the major challenges they face.
Our CSR policy consists of two key commitments:• To make employees the first
instruments of change and corporate social responsibility for the group.
• To be a pioneer of Digital Corporate Responsibility by developing projects collaboratively, in the interests of society and sustainable development.
Over
600 services provided
by the employee service programme
293 managers trained by the EMA in 2015
Over
400 communities on Buzz ‘n’ Talk,
our enterprise social network
Making our employees the first instruments of change and corporate social responsibility Our employees’ commitment is essential to the success of our CSR policy. The digital transformation implies new ways of working and combining the organisation’s different areas of expertise. By redesigning our premises in order to make them more conducive to sharing and developing and using collaborative tools such as Buzz'n'Talk, our enterprise social network, we have contributed to building a collaborative, cross‑departmental organisation.
Mindful of employee satisfaction, Econocom launched the Share employee service programme in 2012 to ensure employee well‑being and a better work‑life balance. As we are acutely aware of the importance of our human capital, we have implemented a training and career development policy and set up the Econocom Management Academy (EMA) in 2013.
Being a pioneer of Digital Corporate ResponsibilityCSR is also a driver for progress and shared development. We are committed to providing our external stakeholders with innovative digital solutions to improve the competitiveness of European companies and offer solutions such as Watt’s Green and Evergreen to help organisations manage their energy consumption and reduce the carbon footprint of the entire lifecycle of IT assets.
“Be enterprising” is one of our flagship values. We strive to promote entrepreneurship both within the organisation and in our ecosystem. We support and encourage the development of startups via a number of partnerships and aim to be a key instrument of their success. We are also committed to the major social issue of education, by promoting access to learning and helping to bridge the digital divide. We are constantly developing new partnerships with innovative digital players in the field of education: MagicMaker, Kartable and Educazur, France’s first dedicated e‑education cluster.
97% of our French clients’ end‑of‑lease digital
equipment is re‑used
Our partnership with NGO Passerelles
numériques:
Over
400 young people have received IT training
since 2007
11 weeks of corporate volunteering projects
in 2015
2 classes from 2014 ‑2016, i.e.
50 students sponsored
Societal commitment to support growth Societal commitment to support growth
Titre de chapitre Titre de chapitre
Highlights of 2015 Highlights of 201564 65
01 Econocom successfully rolls out its Mutation strategic plan
02 By building the Galaxy, Econocom combines the power of a major group with the agility of startups
03 Econocom consolidates its European dimension and culture
04 Econocom transforms to attract the best digital talent
05 Econocom is at the heart of the digital transformation: Security, Mobility, Collaborative, Business Solutions, Project Financing
06 The combination of our businesses and our development model makes us unique
2015 IN 6 POINTS
Titre de chapitre Titre de chapitre
Highlights of 2015 Highlights of 201566 67
PolandUlica Marszalkowska 111 00‑102 Warsaw Tel.: +48 22 528 53 33 [email protected]
RomaniaSevastopol street nr. 13‑17 Appartment nr. 404 Sector 1 Bucharest Tel.: + 40 21 310 93 43 [email protected]
SpainC/ Cardenal Marcelo Spínola, 4 28016 Madrid Tel.: +34 91 411 91 20 [email protected]
SwitzerlandRoute de Champ‑Colin 12 CH‑1260 Nyon Tel.: +41 22 363 79 30 [email protected]
The NetherlandsRond het Fort 38 NL‑3439 MK Nieuwegein P.O. Box 264 NL‑3430 AG Nieuwegein KvK 30110081 / KvK 32071903 Tel.: +31 30 63 58 333 [email protected]
Lange Dreef 11 4131 NJ VIANEN Tel.: +31 30 6358 250 [email protected]
United KingdomEton House 18/24 Paradise Road Richmond‑upon‑Thames Surrey TW9 1SE Tel.: +44 20 8940 2199 [email protected]
United States149 East 36th Street New York, NY, 10016 Tel.: +1 514 664 1192
THE GROUP’S OTHER BRANDS
France Alter Way 1 rue Royale, Bât D 227, les Bureaux de la colline 92210 Saint Cloud Tel.: + 33 1 41 16 34 95 [email protected]
Digital Dimension Tour Vista 52 quai de Dion Bouton 92800 Puteaux Tel.: +33 1 41 67 33 03 [email protected]
Econocom Digital Security 50 avenue Daumesnil 75012 Paris Tel.: + 33 1 70 83 85 85 [email protected]
Econocom Cyber Security Les collines de l’Arche 76 route de la Demi‑Lune Immeuble Madeleine D 92057 Paris la défense Cedex Tel. : +33 1 39 62 00 20 commercial@econocom‑security.com
Exaprobe 13 B avenue Albert Einstein ‑ CS90217 69623 Villeurbanne Cedex Tel.: +33 4 72 69 99 69 [email protected]
Helis 6 rue Royale 75008 Paris Tel.: +33 1 53 20 05 12 [email protected]
ItalyBizmatica Palazzo WTC Viale Milanofiori 20090 Assago MI Tel.: +39 02 8312 4001 [email protected]
MexicoErmestel Paseo de la Reforma N°389 Piso 19, Col. Cuauhtémoc 06500 México DF. Tel.: + 52 55 4752 3083 Tel.: + 52 55 4753 7367 [email protected]
THE ECONOCOM BRAND
AustriaFranzosengraben 12 A – 1030 Vienna Tel.: +43 1 79520 0 office@econocom‑austria.at
BelgiumEconocom (registered office) Place du Champ de Mars, 5/B14 1050 Brussels
Horizon Park Leuvensesteenweg 510/B80 1930 Zaventem Tel.: +32 2 790 81 11 [email protected]
BrazilAv Sagitário 138 138 ‑ Alphaville Conde II 24° Andar Barueri SP ‑ 06473‑073 Tel.: +55 11 4195‑9663 comercial@interadapt‑econocom.com.br
Canada249 St Jacques Street Suite 302 Montreal Quebec H2Y 1M6 Tel.: +1 514 664 1192
Czech RepublicAnděl Parc Radlická 14/3201 ‑ Smíchov 150 00 Prague 5 Tel.: +420 225 100 300 [email protected]
France40 quai de Dion Bouton 92800 Puteaux Tel.: +33 1 41 67 30 00 [email protected] [email protected]
France (continued)1 Rue du Petit Clamart 78140 Vélizy‑Villacoublay Tel.: +33 1 41 28 30 00 [email protected] New address as from July 2016: 21 avenue Descartes Immeuble Astrale 92350 Le Plessis Robinson [email protected]
GermanyHerriotstr. 8 D‑60528 Frankfurt am Main Tel.: +49 69 71408‑00 [email protected]
Ireland3rd Floor IFSC House Custom House Quay Dublin 1 Tel.: +353 1 6750300 [email protected]
ItalyVia Marcello Nizzoli 8 20147 Milan Tel.: +39 02 33 62 61 [email protected]
Luxembourg4 rue d’Arlon L‑8399 Windhof Tel.: +352 39 55 50‑226 [email protected]
MoroccoTechnopolis Bâtiment B1 11100 Sala Al Jadia Tel.: +212 5 38 04 33 00 [email protected]
Immeuble Casablanca Business Center ‑ Lot 2 Lotissement Mandarouna Sidi Maârouf 20 270 Casablanca Tel.: +212 (0) 522 78 90 30 [email protected]
ECONOCOM GROUP ADDRESSES
See the complete list of our regional addresses on www.econocom.com
0800 716 715 (France) +33 800 716 715 (InternationalFreephone )
Econocom Group Communications Department40, quai de Dion Bouton – 92800 Puteaux – France
Design: Piaton & associésText: Nostromo
Photographs: Thierry Rajic
Illustrations: Chris Evans
May 2016