The Hoan My Story

Hoan My Medical Corporation

December 2017Copyright © 2017 Hoan My Medical Corporation. All rights reserved.

12121728No part of this document may be reproduced or transmitted in any form or by any

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The Hoan My Story

Hoan My Medical Corporation

www.hoanmy.com

Serving the Vietnamese people by providing affordable and quality healthcare

Hoan My’s Integrated Healthcare Network

Binh DuongHoan My Van Phuc Hospital 1

189 323

1

We are the Largest and Most Experienced Private Hospital Group in Vietnam

Hoan My provides affordable, quality healthcare to the Vietnamese people. The group’s integrated healthcare network includes more than 2,513 operating beds, and a capacity of over 3,407 beds across 14 hospitals and 6 clinics. We strive to increase national healthcare standards to contribute to the prosperity and wellbeing of the nation.

3.7

805Total Doctors

3,407Bed Capacity

2,513Operational Beds

4,848Total Staff

15,460

MonthlyIntpatients

Patients served annually

m

211

Ca MauHoan My Minh Hai Hospital

101

Ho Chi Minh CityHoan My Saigon Clinic

306 128

Ho Chi Minh CityHoan My Saigon Hospital

261 706

Nghe AnHoan My Vinh Int’l Hospital

220 276

Ho Chi Minh CityAVA Cosmetic Surgery Hospital

Nil 26

Ho Chi Minh CityMedilas Cosmetic Center

26

Ho Chi Minh CityHuu Nghi Clinic

65 34

Can ThoHoan My Cuu Long Hospital

350 607

Da NangHoan My Da Nang Hospital

275 495

Ho Chi Minh CityHanh Phuc Clinic

144 9

Da LatHoan My Da Lat Hospital

200 276

Binh PhuocThanh Tam Hospital

160 177

Binh DuongHoan My Van Phuc Hospital 2

172 201

Binh DuongHoan My Van Phuc Clinics 1 & 2

422 71

Binh DuongHanh Phuc International Hospital

135 528

Binh DuongBinh Duong General Hospital

140 184

Dong NaiHoan My Dong Nai Int’l Hospital

185 362

Dong NaiInt. Trauma & Orthopaedics Hospital

125 212 Nil

Hoan My – Serving The People of Vietnam

3

Hoan My’s Mission

To provide sustainable, affordable, patient-centric, quality healthcare by applying innovative medical and operational sciences, and delivering best-in-class clinical results and care for our patients

Our Vision, Mission and Values

Hoan My’s Vision

To become the leading and the most reputable private healthcare provider in Vietnam

Patient Centricity

Commit to best outcomes and experience

Innovation

Continuously improve and innovate to exceed expectations

Ownership

Take initiative, deliver commitments, go beyond

the call of duty

Integrity

Be principled, honest, and do the right thing

Teamwork

Respect and value people at all levels in the organisation

Hanh Phuc International Hospital is the leading women’s and children hospital in Vietnam

1995 2000 2005 2010 2015

5

Our History

Founded by Dr. Nguyen Huu Tung in 1997, Hoan My opened Vietnam’s first private healthcare facility in Ho Chi Minh City (HCMC). In 2002, Hoan My opened the country’s first private hospital in Da Nang. Hoan My now operates 14 hospitals and 6 clinics. Over its 20-years history, Hoan My has built a strong and well-recognised brand with a reputation for delivering affordable, quality healthcare.

In December 2011, Fortis acquired a 65% shareholding in Hoan My and focused on improving operational efficiencies and placed the network on a pathway to sustainable growth.

Clermont Group invested in Hoan My in 2013, acquiring an 80% shareholding. By August 2015, Clermont Group had increased its shareholding to 100%.

Clermont Group has continued to strengthen Hoan My’s integrated healthcare platform by expanding its facilities, upgrading to the latest technologies, and investing in its staff through education and training.

Hoan My Milestones

1999

Sai Gon Hospital(Sai Gon)

2002

Da Nang Hospital

2008

Da Lat Hospital

1997

Hoan My founded by Dr. Nguyen

Tung

2011

Sai Gon Hospital’s

new building opens

2016

Vinh Hospital acquired

2018

AVA Cosmetic Surgery Hospital acquired

2014

Clermont Group100%

Acquisition

2017

Hoan My 20th

Anniversary

2018

Medilas Cosmetic

Centeracquired

2013

Clermont Group80%

Acquisition

2017

Da Nang Hospital

expansion

2018

Huu Nghi Clinic

acquired

2007

Cuu Long Hospital

(Can Tho)

2010

Minh Hai Hospital

30% Acquisition(Ca Mau)

 

2011

Fortis 65% Acquisition

2013

Acquisition of controlling shareholding

(Ca Mau)

2014

Dong Nai Hospital

Acquisition

2016

Sai Gon & Da Lat

achieved highest Ministry of Health

Quality Score

2016

Van Phuc Hospital Group

acquired

2017

Frost & Sullivan Hospital

of the Year Award

2017

Thanh Tam and Binh Duong Hospital acquired

2017

Hanh Phuc International

Hospital and Clinic acquired

2017

Dong Nai International Trauma and

Orthopaedics Hospitalacquired

Our patients come first

Hoan My – A Trusted Brand in Vietnam

Frost & SullivanVietnam Hospital of the Year 2016

Frost & SullivanVietnam Hospital of the Year 2017

Vinh1st Place

Minh Hai1st Place

2017 Asian Hospital Management Awards

Hoan My Da Nang – Excellence

2012 Asian Hospital Management Awards

Hoan My Sai Gon – Best Service Improvement

2017 Asian Hospital Management AwardsHoan My Cuu Long – Gold

Da Lat1st Place

Da Nang2nd Place

President of Vietnam Labour Medal

Third Class – 2017

Hanh Phuc1st Place

Cuu Long1st Place

Sai Gon1st Place

Dong Nai1st Place

International Accreditation, Fertility Society of Australia

Hanh Phuc Fertility Centre

ILAC MRAHoan My Sai Gon Hospital

Diagnostic Lab

7

We Are Committed to Improving the Quality Of Healthcare in Vietnam

Quality Recognition

Hoan My has been won three awards at the industry’s Asia-wide Hospital Management Awards

In 2016 and 2017, Hoan My was awarded “Vietnam Hospital of the Year” by Frost & Sullivan

In 2016 Cuu Long, Vinh, Da Lat, Hanh Phuc International and Minh Hai hospitals achieved the highest Ministry of Health Quality Score for their respective cities and provinces

In 2017 Hoan My was awarded the prestigious Labour Medal by the President of Vietnam

Ministry of Health City Private Hospital Ranking

2016

Recognition and Awards

We work continuously to improve patient satisfaction

Serving with Our Hearts

9

An Integrated Hospital Network

Hoan My is standardising its operational policies and processes across the network to ensure that its 18 facilities deliver a consistent and high level of care to its patients. A standardised hospital model allows Hoan My to consistently deliver high quality service to its patients and to propagate best-in-class practices across the group, particularly to its new acquisitions. Hoan My’s post-merger integration team is dedicated to effectively and efficiently integrating new hospital acquisitions into the Hoan My network.

• Successfully established a Hospital Information System and ERP across the network• Implemented a risk management system• Established clinical protocols and KPIs across the network to improve quality of care• Corporate Assets Inventory System• Clinical Indicators Performance

Hoan My’s Standardised Platform-Wide Functions

Facility Management

Business Development

Laboratory

Pharmacy

Customer Service

Education & Training

Sales, Marketing & Branding

Financial Reporting System

Risk Management System

Internal Controls

Medical Policies

Procurement

Hospital Information System

Standard Operating Procedures

A sales and marketing team has been established at the group level in three key areas of sales, branding and communication, and product marketing. These teams provide support to each hospital, centralise activities, anddevelop promotions and products.

Hoan My is upgrading its facilities and equipment

across its network

11

We Invest In and Upgrade Our Facilities

We Invest in Our HospitalsSince Clermont Group became the owners of Hoan My in 2013, Hoan My has invested significantly in upgrading facilities and new equipment.

Hoan My Cuu Long – New Hospital WingHoan My Cuu Long completed the construction of two new hospital blocks in 2013. These new buildings added 100 beds to the hospital. Cuu Long has also upgraded to a new 128 slice MSCT scanner in 2016.

Hoan My Sai Gon – Set Up Premier AreaIn 2015, Hoan My Sai Gon added 22 beds and established a new premier outpatient and inpatient area.

Hoan My Da Nang ExpansionHoan My is planning to expand its Da Nang hospital which will add 108 beds by 2018.

Hoan My Sai Gon Clinic UpgradeIn 2015, Hoan My Sai Gon Clinic completed a refurbishment and renovation program.

Hoan My Van Phuc Hospital Group ExpansionIn 2016, Hoan My Van Phuc Hospital 1 completed construction of a new 200-bed hospital wing. Hoan My Van Phuc Hospital 2 will add an additional 35 beds in 2017. In 2019, the group will open both a new 100-bed hospital and a 350-bed hospital.

Thanh Tam Hospital ExpansionIn 2018, Thanh Tam Hospital plans to upgrade its existing facility and add an additional 160 beds.

Binh Duong General Hospital Expansion and UpgradeIn 2018, Binh Duong General Hospital will upgrade its existing facility and add an additional 140 beds.

We Are Building a Stronger Network Hoan My completed a network-wide Hospital Information System roll-out in 2016. Hoan My has also upgraded and standardised lab equipment across the group’s diagnostic laboratories.

To offer the best treatment for our patients

Investing in The Latest Technologies

13

We Offer Our Patients a Broad Range of Services

Hoan My’s Service Development Plan

DevelopingClinical Services To Better Serve The Needs Of Our Patients

We are Continuously Expanding Our Medical Services and Offering More Advance TreatmentsHoan My’s clinical services development plan will introduce a range of new treatments over the next two years.

VAN PHUC HOSPITAL 2

VAN PHUC HOSPITAL 1 HOAN MY VINH INT’L HOSPITAL

HOAN MY DA NANG HOSPITAL

HOAN MY DA LAT HOSPITAL

HOAN MY CUU LONG HOSPITAL

HOAN MY DONG NAI INT’L HOSPITAL

HOAN MY SAI GON HOSPITAL

HANH PHUC INTERNATIONAL HOSPITAL

HOAN MY MINH HAI HOSPITAL

Key Focus• ENT surgery • Orthopaedics surgery• Internal medicine

Future Plans• Arthroscopic surgery• Hip replacement surgery• ICU

Key Focus• Traditional medicine• Emergency care• Internal medicine

(Cardiology, Endocrinology, Pulmonology)

Future Plans• Interventional cardiology • Orthopaedics • Phaco eye surgery• Hemodialysis

Key Focus• Obstetrics• Rheumatology • Joint replacement surgery• Arthroscopy surgery

Future Plans• Hemodialysis • IUI, IVF• ICU • Phaco eye surgery

Key Focus• Cardiac surgery• Interventional cardiology • Emergency – ICU department• Obstetrics

Future Plans• Oncology • Endoscopic cardiac surgery• Spinal surgery

Key Focus• Obstetrics• IUI• ICU

Future Plans• Hemodialysis• Orthopaedics• Endoscopic surgery

Key Focus• Cardiac surgery and interventional cardiology • Spinal surgery• Brain tumor surgery• Hip replacement

Future Plans• Congenital heart disease surgery• Vascular surgery• Spinal cord tumor surgery• Endoscopic surgery

Key Focus• Ophthalmology • Obstetrics• Endoscopic surgery • Spinal surgery

Future Plans• Rehabilitation department• Extracorporeal shock wave lithotripsy (ESWL)• Hip replacement surgery

Key Focus• GI endoscopy and colonoscopy • Cardiology-interventional and surgery• VIP / Premier wing• Radiology and imaging• Liver Tumor Unit

Future Plans• Oncology • Obstetric & paediatrics • Stroke Unit• Extracorporeal shock wave lithotripsy (ESWL)

Key Focus• Paediatrics• Obstetrics• IVF / Fertility Treatment

Future Plans• ENT• Sports medicine / Orthopaedics• Internal Medicine

Key Focus• Intrauterine insemination (IUI)• Endoscopic surgery • ENT surgery

Future Plans• ICU • Cardiology• Endoscopic thyroidectomy• Pelvic floor therapy

To ensure the best experience for our patients

Dedicated Customer Service Delivery

15

Clinical Excellence at Hoan My

Human Resources• Standardising structure, accreditation and privileging

policies• Setting up medical advisory boards and nursing

committees • Developing performance management framework

for all clinical staff• Talent pipeline

Quality Improvement• System wide and hospital specific quality

improvement plans• Dedicated quality management teams at each hospital• Utilise recognised healthcare quality approaches

including Lean Six Sigma and the IHI Model for Improvement

• Focus on patient centered care

Clinical Audit• Ongoing chart audits to assess compliance with

Vietnam Ministry of Health and international standards• Development of disease specific guidelines and

audit tools• Ongoing internal audits of clinical activities / facilities• Feedback of results and monitoring of required

corrective actions

Infection Control• Dedicated infection control department at each

hospital• Extensive system wide and hospital specific infection

control program• Continuous monitoring of key infection indicators• Ongoing infection control audits to identify areas for

improvement

Training• CME and CNE programs at each hospital • Ongoing competency testing and development of

individual training plans• Scientific and technical conferences at each hospital• Clinical special interest groups to promote group

wide quality and consistency

Clinical Activities• Group wide clinical guidelines and pathways• Conducting research and studies to assess outcomes• Evidenced based care• Development and monitoring of clinical

performance indicators

Patient Safety• Implementation of International Patient Safety Goals• System wide Code Blue program• Fall prevention program• Electronic records• Medication Management system

Risk Management• Proactive risk assessment• System wide online incident reporting system• Key risk areas surveillance and monitoring systems• Risk management committees at each hospital

Accreditation and licensing• Compliance with all MOH requirements• Policies and procedures developed to be JCI

compliant• Implementing ISO 15189 accreditation for all Hoan

My clinical laboratories

CLINICAL EXCELLENCE

Our Commitment to Clinical Excellence Delivering high quality care is at the core of what we do at Hoan My. Our strategic plan for continuous quality improvement and patient safety ensures that we are constantly delivery the highest quality care.

Hoan My VinhInternational Hospital

Hoan My Van PhucHospital

Hoan My Dong NaiInternational Hospital

17

We Are Growing Our Hospital Network

We Are Growing The Hoan My Family The Hoan My family of hospitals is growing. Since 2013, Hoan My has added eight hospitals and four clinics – Dong Nai International Hospital, Vinh International Hospital, Van Phuc hospital group, Hanh Phuc International Hospital and Clinic, Binh Duong General Hospital, Thanh Tam Hospital and Clinic, and Dong Nai International Trauma and Orthopaedics Hospital (“ITO”). These new hospitals have been successfully integrated and share Hoan My’s vision, mission and values. Our new hospitals are supported by the network and apply the group’s standardised operating procedures. The hospitals participate in doctor exchange programmes, and participate in the numerous training and education opportunities provided by the Group.

Dong Nai International Hospital Joins The Hoan My Family In 2014In 2014 Hoan My acquired Dong Nai International Hospital located in Binh Duong. The hospital has 160 operating beds and a capacity of 400 beds. Since being acquired, we have launched several new clinical programs focusing on developing new services and improving clinical quality. As a result of our efforts, Dong Nai Hospital’s patient numbers almost doubled in the 12 months following acquisition.

Vinh International Hospital Hoan My welcomed Vinh International Hospital to the family in 2016. Vinh International Hospital has 225 operating beds and a capacity of 500 beds and serves the people of Nge Anh province.

Van Phuc Hospital Group Hoan My acquired Van Phuc hospital group in 2016. The hospital group comprises of two general hospitals and two polyclinics and is strategically located in Binh Duong province, an area underserved by quality healthcare. The group has a total of 322 operating beds, a capacity of up to 800 beds and serves over 750,000 patients per year.

Thanh Tam Hospital and Clinic Hoan My acquired Thanh Tam Hospital and Clinic in 2017. The hospital and clinic are strategically located in Binh Phuoc province, an area underserved by quality healthcare. The hospital has 160 operating beds and serves nearly 100,000 patients per year.

Binh Duong General HospitalHoan My acquired Binh Duong General Hospital in 2017. The hospital has 140 operating beds, with a capacity for 140 beds and is located in the highly populated province of Binh Duong. The hospital serves nearly 140,000 patients per year.

Hanh Phuc International Hospital and ClinicHoan My acquired Hanh Phuc International Hospital and Clinic in 2017. Hanh Phuc is one of the leading private hospitals specialising in obstetrics, gynaecology and paediatrics located in Ho Chi Minh City. The hospital, with 130 operating beds and a capacity of up to 260 beds, offers international standard care and provides a comprehensive range of quality healthcare for women and children.

Dong Nai International Trauma and Orthopaedics Hospital Hoan My acquired Dong Nai International Trauma and Orthopaedics Hospital (“ITO”) at the end of 2017. Established in 2012, ITO is the leading trauma and orthopaedics hospital in Bien Hoa City, Dong Nai Province. The hospital currently has 125 operating beds and serves 500,000 patients annually.

We provide staff with continuous training and education opportunities

Our People Are Our Greatest Asset

19

We Invest in Our People

We Invest in Our Most Important Asset - Our Staff Hoan My invests significantly in learning and developing for our people and have developed a comprehensive human resource and talent strategy. We work to support each employee in building a career and achieving their goals. A range of training and development initiatives, including functional training, continuous medical education leadership training and mid-career training, are designed to help our people be the best they can.

Continuous Medical Training for Medical StaffIn 2016, Hoan My conducted over 310 training courses and workshops for our doctors and nurses across our network, both in Vietnam and overseas. Our workshops and training courses are focused on new techniques and procedures, quality improvement and patient safety. We also provide speciality specific training courses in our major clinical areas. All medical staff receive training in customer service.

Collaboration with The Medical City Hospital Group In The PhilippinesClermont Group is a significant shareholder in The Medical City (TMC), a leading hospital group in The Philippines. TMC is accredited by the Joint Commission International (JCI) – the world’s most prestigious accrediting body for healthcare organisations. Since 2013, Clermont Group has facilitated a number of collaborative education programmes between TMC and Hoan My to help raise Hoan My’s clinical quality standards. Training programmes have included nurse training, infection control management, ICU management, patient safety and customer service training.

Tailored Training for Non-Medical StaffFor non-medical staff, Hoan My provides tailored training courses. In 2016, senior hospital management attended hospital management and quality management courses. The finance team received training in risk management and IT team was trained by CISCO.

Focus On Developing Hospital Management CapabilitiesAlong with continuous medical training, we provide more than 20 management courses for our medical staff. In 2016, Hoan My established the Future Leader Programme to develop key talent for hospital management positions.

Serving the community

We Value and Honour Teamwork

21

We Work With Our Hearts

We Serve Communities in NeedAt Hoan My, we not only work with our heads, but our hearts. Hoan My has a strong focus on engaging and serving communities, helping the poor, the disabled, children and the elderly. We conduct free health screenings, provide community health education, and first aid training for many groups across the country. Hoan My is recognised as a leader in supporting the healthcare of communities.

Since 2013, We Have Served Over 300,000 Patients in NeedIn 2016, we conducted 410 community healthcare events that included free health screenings, free medicines, health education and charitable gifts across 30 provinces in Vietnam.

Partnership with NGOs to Transform LivesHoan My has partnered with many charities and NGOs to raise money for poor patients. These organisations include Vina Capital Foundation, Children Action Foundation, Understanding the Heart Charity Fund and theNational Fund for Vietnamese Children. Through these programmes, we have saved and transformed many lives. These include many children who have congenital heart disease, cleft palates and orthopaedics malformations. As the first private hospital with cardiac surgery and cardiac intervention capabilities, we conducted 380 charity congenital heart surgeries for needy patients in 2015.

Investing in our people, new technologies and new facilities

Investing In Our Future

23

We Are Backed By a Singapore Investment Group With A Passion For HealthcareHoan My is owned by Clermont Group, a private investment firm headquartered in Singapore that has invested globally in public and private equity since 1986. The Clermont Group believes in the transformative power of business and looks to invest in businesses that create social value and drive national prosperity. Clermont is also a significant shareholder in The Medical City one of the largest private healthcare providers in The Philippines and Guam. TMC is accredited by the Joint Commission International. Together, Clermont’s healthcare investments serve over 5m patients every year.

Senior Management Team

Appendix

25

• Chairman of Hoan My Medical Corporation since 2013• Managing Director at Clermont Group• Over 18-years’ experience in private equity, corporate finance in Asia• Successfully led Fortis’s acquisition of Hoan My in 2011 and then

subsequently Clermont’s acquisition of Hoan My from Fortis• Led Clermont Group’s investment in The Medical City (TMC), the Philippines’

leading healthcare network• Led Clermont Group’s investment in HaloDoc, an Indonesian online

healthcare platform• Board member of HaloDoc and The Medical City hospital group• Bachelor of Law (Honours) and Bachelor of Commerce degrees from the

University of Queensland, Australia

Martin RobinsonHoan My Chairman

& Board Member

Pham Thi Minh ThuGroup Chief Operations Officer –

Hospital Management & Board Member

Le Nu Minh HoaiGroup Chief Operation Officer -

Hospitals & Clinics Services

• Joined Hoan My in 2013 as Chief Financial Officer• Promoted to Group Chief Executive Officer in Jan 2016• Over 20-year experience in financial services with senior positions in multi-

national companies• Previously served as Group Chief Financial Officer of Kusto Investment

Management; Finance Director of Prudential Vietnam; Financial Controller of AIG and Head of Internal Audit at Deutsche Bank

• Chartered Financial Analyst (CFA) & Certified Public Accountant (CPA)Huynh Le Duc

Group Chief Executive Officer & Board Member

• Joined Hoan My in 2012 as Chief People Officer• Promoted to Group Chief Operations Officer in 2014• Concurrently Chairwoman of Dong Nai International Hospital from 2015 to

2016 and Chairwoman of Vinh International Hospital in 2018• Over 24 years of experience in human resources, operations and planning • Previously served as Human Resource Director of Franco-Vietnam Hospital

and Head of HR of Dat Viet Group Holdings• Master’s in Business Administration from University of Hawaii and Bachelor

of Law from Hue University

• Joined Hoan My in Feb 2018 as Group COO, Hospitals and Clinics Services• Over 17 years of experience in Pharmaceutical and 4 years in In Vitro Diagnostics

industry• Previously served as General Manager at Abbott Diagnostics Division,

Vietnam & Cambodia, Marketing Director, Business Unit Director at GSK• MBA of The Maastricht School of Management, the Netherlands and Bachelor

in Pharmacist from the University of Medicine and Pharmacy, Ho Chi Minh City

26

Senior Management Team

• Chief Medical Officer of Hoan My Group since 2015, Senior Medical Advisor to the Hoan My Group since 2010

• Over 35 years of experience in medicine, including clinical experience, teaching and administration

• Previously Head of Department, Cardiac ICU of Cho Ray Hospital, Head of Department, Cardiothoracic Surgery - University of Medicine of Ho Chi Minh City

• Currently Chairman of Cardiothoracic Surgery Society of Ho Chi Minh City, Member of Medical Advisory Board of Medical University Centre of Ho Chi Minh City

• PhD in Medicine from the University of Medicine, Ho Chi Minh CityDr. Pham Tho Tuan Anh

Group Chief Medical Officer

• Joined Hoan My in 2015• Over 25 years of international experience in hospital management and operations,

hospital project development, commissioning and re-development• Previously Chief Executive Officer of City International Hospital and

Chief Executive Officer of Hanh Phuc International Hospital in Vietnam• Chief Executive Officer of Jerudong Park Medical Centre in Brunei• Chief Operations Officer of Samitivej Hospital Group in Bangkok and Pantai Group

of Hospital in Malaysia• MBA and Master of Science from National University of Malaysia

Tan Seang TeakGroup Chief Operations Officer –

Strategic Initiative & Board Member

• Over 35 years of nursing experience including clinical, teaching and administration

• Previously Chief Nurse and Surgical Nursing Teacher at Medical University HCMC

• Master of Nursing Administration from Saint Louis College, Thailand and Bachelor Degree in Nursing from the University of Medicine of HCMC

Nguyen Thi Ngoc Suong

Group Chief Nursing Officer

Dr. Thomas Joseph Schaefer

Group Chief Quality and Medical Affairs Officer

• Group Chief Quality and Medical Affairs Officer of Hoan My Group since July 2017

• Over 25 year’s of healthcare and quality management• Previously Executive Director at Prudential Health Care, President of Virginia

Health Partners and CEO of Delmarva Foundation for Medical Care in USA• Former Vice President, Quality & Medical Affairs of Parkway Pantai –in

Singapore, Healthcare Consultant to New Zealand Ministry of Health• Master of Science in Public Administration and Healthcare Administration

at New York University, USA

27

Nguyen Thi Thanh Binh

Group Director Sales & Marketing

Alex James Holroyd – Smith

Head ofSpecial Business Development Projects

Nguyen Vu Van Anh

Group Director Human Resource Management

Mr. Nguyen Phi Long

Group Chief Finance Officer

• Joined Hoan My in 2015 as Group Chief Finance Officer• Concurrently Regional Head – South East 2 in 2018• Over 16 years’ experience in finance management• Previously served as CFO of Western Bank, Senior Finance Manager of Masan

Consumer, Management Associate of AIA• MBA from CFVG HCMC; Bachelor of Economics from University of Economics

HCMC; Bachelor of Art in English from the University of Social Sciences and Humanities HCMC

28

• Joined Hoan My in 2015 as Sales & Marketing Director• Concurrently Chief Executive Officer of Medilas Cosmetic Center • Over 15 years of experience in sales and marketing management at multi-

national companies• Previously Country Agency Manager – Member of EXCO at AIG• Previously Head of Marketing; Area Sales Manager at Oriflame Vietnam• Master’s in Business Administration (Honours) from Columbia Southern

University, Alabama, US and Bachelor of Business Administration (major in Foreign Trade) from Economics University of HCMC

• Over 15 years of experience in business development and operations• Vice President at Clermont Group and was responsible for their healthcare

market entry in the Philippines• Previously Head of Business Development of Hoan My Corporation• Master’s in Business Administration from Hult International Business School

in USA and a degree in Business Management from the University of Newcastle-upon-Tyne in the UKs

• Over 10 years of experience in Human Resource Management• Previously Human Resource Director of Vinmart (VinGroup)• Competency – Based Human Resource Management Certificate of Tower Watson;

Leadership Advancement Certificate and Effective Negotiation Skills Certificate of Dale Carnegie

• Bachelor of Business Administration – RMIT University, Melbourne – Australia

Dr. Nguyen Huu Tram Em

Chief Executive Officer – Hoan My Sai Gon Hospital

Dr. Nguyen Van Hoang

Chief Executive Officer – Hoan My Cuu Long Hospital

Dr. Pham Nguyen Cam Thach

Chief Executive Officer – Hoan My Da Nang Hospital

Dr. Huynh Van Thien

Chief Executive Officer – Hoan My Sai Gon Clinic

29

• Chief Executive Officer of Hoan My Sai Gon Hospital since 2015• Over 24 years of experience in cardiology including clinical, training and

consulting• Previously Head of Cardiovascular Diagnostics Department at Medic• Chief of Training and Medical Research and Chief Medical Officer at Hoan My

Sai Gon Hospital• Received Hoan My Physician Excellence Award • Medical Doctor Degree at Hue Medical School and Diploma of Specialist I

in Internal Medical

• Chief Executive Officer of Hoan My Cuu Long Hospital since 2006• Over 33 years of experience in tuberculosis including clinical experience

and teaching• Previously Director of Tuberculosis and Lung Disease Centre in Can Tho• Master of Primary Health Care Management at Mahidol University in Thailand

• Chief Executive Officer of Hoan My Da Nang Hospital since 2013• Over 39 years of experience in clinical experience and teaching• Previously Deputy Director of Quang Nam Health Department and Deputy

Director of Quang Nam Dengue Centre• Received Excellent Physician Award and People Physician Award • Masters of Tropical Biomedicine in Belgium and a PhD Medical Specialist

of Parasites Medicine, Ha Noi

• Chief Executive Officer of Hoan My Sai Gon Clinic since 2018• Over 36 years of experience in medicine and management• Previously Head of Pediatrics, Head of ICU, Director of Lam Dong II Hospital • Previously Clinical Governor of Hoan My Sai Gon Hospital• PhD at Academic Medical Center (AMC) University, Amsterdam, The Netherlands

Dr. Nguyen Xuan Vinh

Chief Executive Officer – Hoan My Da Lat Hospital

Dr. Vo Anh Hoang

Chief Executive Officer – Hoan My Minh Hai Hospital

Nguyen Trong Hung

Chief Executive Officer – Hoan My Dong Nai

International Hospital

Ms. Nguyen Thuc Anh

Chief Executive Officer – Hanh Phuc International Hospital

30

• Chief Executive Officer of Hoan My Da Lat Hospital since 2007• Over 39 years of experience including clinical, teaching and administration • Previously Dean of Medical and Pharmaceutical of Dak Lak Hospital • PhD of Medicine at University of Medicine and Pharmacy, HCMC

• Chief Executive Officer of Hoan My Minh Hai Hospital since 2010• Over 32 years of experience in clinical experience and management • Previously Director of Ca Mau Health Department, Deputy Director of Ca

Mau Health Department, Head of Health Center Ca Mau Province • Received Excellent Physician award in 1999, People Physician award in 2008• Medical Doctor Degree in HCMC

• Chief Executive Officer of Dong Nai International Hospital since 2013• MBA in Health Service Management from University of Ballarat• Bachelor of Engineering in Software Engineering at The University of

New South Wales, Australia

• Chief Executive Officer of Hanh Phuc International Hospital since 2011• Project Management Executive, Thomson Medical Centre. Responsible for

planning and developing of a new hospital project in Vietnam• Assistant Brand Manager, Friesland Campina Vietnam responsible for infant

formula brands including medical marketing programs.• Master’s degree in Healthcare Management from Walden University in USA

and a Master of Arts in Marketing from Northumbria University

• Chief Executive Officer of Hoan My Van Phuc 1 Hospital since April 2017• Previously Head of General Planning at Hoan My Sai Gon hospital• Master of Surgery at University of Medicine and Pharmacy of Ho Chi Minh City

Dr. Nguyen Ngoc Bao Long

Chief Executive Officer – Van Phuc Hospital 1

• Chief Executive Officer at Hoan My Thanh Tam Hospital since December 2017

• Over 15 years’ experience in financial management and hospital management• Joined Hoan My in 1999• Previous positions at Hoan My include Group Chief Finance Officer,

Chief Operations Officer at Hoan My Sai Gon hospital and Vice Chief Executive Officer at Hoan My Van Phuc Hospital Group

• Master’s Degree in Corporate Finance ManagementMr. Tran Van Khang

Chief Executive Officer – Thanh Tam Hospital

• Chief Executive Officer of Hoan My Van Phuc 2 Hospital since April 2017• Previously Chief Executive Officer of Thanh An Sai Gon Hospital in

Nghe An province • Former Head of Surgery at Vu Anh International General Hospital• Diploma of Specialist I in Surgery

Dr. Pham Tuan Thanh

Chief Executive Officer – Van Phuc Hospital 2

• Chief Executive Officer of Binh Duong General Hospital since October 2017• Over 26 years of experience in medicine, including clinical experience,

teaching and administration • Previously Deputy Chief Medical Officer cum Head of Anaesthesiology and

Recovery Department of Hoan My Dong Nai International Hospital;• Previously Anaesthesiologist of Tu Du Hospital• Diploma of Specialist II in Anaesthesiology; Master of Medicine in Surgery

Dr. Nguyen Thi Hong Van

Chief Executive Officer – Binh Duong General Hospital

31

• Chief Executive Officer of Hoan My Dong Nai ITO Hospital since 2015• Over 30 years’ experience in clinical medicine and hospital administration• Previously Vice Director at Hoan My Dong Nai ITO Hospital and Director at

7B Military Medical Hospital• Medical degree from Sai Gon Science University

• Joined Hoan My in 2016 as Group Sales Manager and Deputy Sales Director of Hoan My Sai Gon Hospital

• Promoted to Chief Executive Officer of Huu Nghi Clinic since 02/2018• Over 17 years of experience in Pharmacy and Healthcare• Previously Head of Sales, Trade Marketing and Event of Abbott Nutrition; Sales

& Marketing Manager of Hoang Duc Pharmaceutical & Medical Suppliers and Managing Director of Dong A Group

• Medical degree at University of Medicine and Pharmacy, HCMC

Dr. Le Quang Hien

Chief Executive Officer – Dong Nai International Trauma

and Orthopaedics Hospital (“ITO”)

Dr. Tran Quoc Thanh

Chief Executive OfficerHuu Nghi Clinic

• Chief Executive Officer of AVA Aesthetic and Plastic Surgery Hospital since 2003• Previously Head of General and Cardiothoracic Surgery of Nhan Dan Gia Dinh

Hospital• 36 years of experience in General Surgery and 22 years of experience in

Aesthetic and Plastic Surgery• University lecturer at University of Medicine and Pharmacy, HCMC• Aesthetic and Plastic Surgery Fellow, Department of Plastic Surgery, Princes of

Wales Hospital, Australia• PhD of Surgery at University of Medicine and Pharmacy, HCMC

Dr. Nguyen Thien Khanh

Chief Executive OfficerAVA Aesthetic and Plastic Surgery Hospital

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