HOME SPEAKER 500 - Bose...Maximum transmit power less than 20 dBm EIRP. Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable

SMART SPEAKER 500

IMPORTANT SAFETY INSTRUCTIONS

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Please read and keep all safety, security, and use instructions.

Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance

Important Safety Instructions1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

9. Only use attachments/accessories specified by the manufacturer.

10. Unplug this apparatus during lightning storms or when unused for long periods of time.

11. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that may present a risk of electrical shock.

This symbol on the product means there are important operating and maintenance instructions in this guide.

Contains small parts which may be a choking hazard. Not suitable for children under age 3.

This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.

• To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.

• Do NOT expose this product to dripping or splashing, and do not place objects filled with liquids, such as vases, on or near the product.

• Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product.

• Do NOT make unauthorized alterations to this product.

• Do NOT use a power inverter with this product.

• Do NOT use in vehicles or boats.

• Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

仅适用于 2000m 以下地区安全使用 Use at altitude less than 2000 meters only.

• The product label is located on the bottom of the product.

http://www.Bose.com/compliance

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REGULATORY AND LEGAL INFORMATION

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.

This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This device complies with FCC and ISED Canada radiation exposure limits set forth for general population. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This equipment should be installed and operated with a minimum distance of 20 cm between radiator and your body.

This device for operation in the band 5150 – 5250 MHz is only for indoor use to reduce the potential for harmful interference to other co-channel systems.

CAN ICES-3(B)/NMB-3(B)

The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation (EU) No. 801/2013.

Required Power State InformationPower Modes

Standby Networked Standby

Power consumption in specified power mode, at 230V/50Hz input < 0.5 W Wi-Fi®, Bluetooth® < 2.0 W

Time after which equipment is automatically switched into mode < 2.5 hours < 20 minutes

Power consumption in networked standby if all wired network ports are connected and all wireless network ports are activated, at 230V/50Hz input

N/A < 2.0 W

Network port deactivation/activation procedures. Deactivating all networks will enable standby mode.

Wi-Fi: Deactivate by pressing and holding the Play/Pause and Bluetooth buttons simultaneously for at least 5 seconds. Repeat to activate.

Bluetooth: Deactivate by clearing the pairing list by pressing and holding the Bluetooth button for 10 seconds. Activate by pairing with a Bluetooth source.

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For Europe:

Frequency bands of operation 2400 to 2483.5 MHz, 5150 to 5350 MHz, and 5470 to 5725 MHz.

Maximum transmit power less than 20 dBm EIRP.

Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.

This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in all EU Member States listed in the table.

BE DK IE UK FR CY SK HU AT SE

BG DE PT EL HR LV LT MT PL

CZ EE FI ES IT RO LU NL SI

This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

Management Regulation for Low-power Radio-frequency DevicesArticle XIIAccording to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.

Article XIVThe low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.

The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.

China Restriction of Hazardous Substances Table

Names and Contents of Toxic or Hazardous Substances or ElementsToxic or Hazardous Substances and Elements

Part Name Lead (Pb)Mercury

(Hg)Cadmium

(Cd)Hexavalent

(CR(VI))

Polybrominated Biphenyl

(PBB)

Polybrominated diphenylether

(PBDE)PCBs X O O O O O

Metal Parts X O O O O O

Plastic Parts O O O O O O

Speakers X O O O O O

Cables X O O O O O

This table is prepared in accordance with the provisions of SJ/T 11364.

O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572.

X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.

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Taiwan Restriction of Hazardous Substances TableEquipment name: Powered Speaker, Type designation: 423888

Restricted substances and its chemical symbols

Unit Lead (Pb) Mercury (Hg) Cadmium (Cd)Hexavalent

chromium (Cr+6)Polybrominated biphenyls (PBB)

Polybrominated diphenyl ethers

(PBDE)

PCBs - ○ ○ ○ ○ ○Metal Parts - ○ ○ ○ ○ ○Plastic Parts ○ ○ ○ ○ ○ ○Speakers - ○ ○ ○ ○ ○Cables - ○ ○ ○ ○ ○Note 1: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value

of presence.

Note 2: The “−” indicates that the restricted substance corresponds to the exemption.

Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “1” is 2011 or 2021.

China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, China (Shanghai) Pilot Free Trade Zone

EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands

Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676

Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545

Input Power Rating: 100 - 240V 50/60Hz; 25W

Security InformationThis product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.

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Amazon, Alexa, Amazon Music, and all related logos are trademarks of Amazon, Inc. or its affiliates.

Apple, the Apple logo, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.

Google and Google Play are trademarks of Google LLC.

This product contains the iHeartRadio service. iHeartRadio is a registered trademark of iHeartMedia, Inc.

This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft.

Pandora is a trademark or registered trademark of Pandora Media, Inc. used with permission.

This product incorporates Spotify software which is subject to third-party licenses found here: www.spotify.com/connect/third-party-licenses

Spotify is a registered trademark of Spotify AB.

Wi-Fi is a registered trademark of Wi-Fi Alliance®.

Bose Corporation Headquarters: 1-877-230-5639

Bose, Bose Music, Bose Noise Cancelling Headphones, Bose Smart Speaker, QuietComfort, SimpleSync, SoundLink, and SoundLink Revolve are trademarks of Bose Corporation.

©2021 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior written permission.

Please complete and retain for your recordsThe serial and model numbers are located on the bottom of the speaker.

Serial number: ____________________________________________________________________

Model number: ____________________________________________________________________

Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register

http://www.spotify.com/connect/third-party-licenseshttp://global.Bose.com/register

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LICENSE DISCLOSURES

To view the license disclosures that apply to the third-party software packages included as components of your Bose Smart Speaker 500 product:

1. On the speaker, tap and hold the Volume up button H and the Volume down button z for 5 seconds.

2. Connect a micro-USB cable to the micro-USB port on the bottom of the speaker.

3. Connect the other end of the USB cable to a computer.

4. On the computer, enter http://203.0.113.1/opensource in a browser window to display the EULA and license disclosure.

CONTENTS

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WHAT’S IN THE CARTONContents ............................................................................................................................. 12

SPEAKER PLACEMENTRecommendations.......................................................................................................... 13

POWERConnect the speaker to power .................................................................................. 14

Network standby ............................................................................................................. 14

Manually set the speaker to network standby ............................................ 14

BOSE MUSIC APP SETUPDownload the Bose Music app .................................................................................. 15

EXISTING BOSE MUSIC APP USERSAdd the speaker to an existing account ................................................................ 16

Connect to a different Wi-Fi® network ................................................................... 16

SPEAKER CONTROLSSpeaker functions ........................................................................................................... 18

Media playback and volume ............................................................................... 18

Voice assistant controls ................................................................................................ 19

Presets ................................................................................................................................. 19

CONTENTS

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VOICE ASSISTANTVoice assistant options ................................................................................................. 20

Set up your voice assistant ......................................................................................... 20

Access Alexa ..................................................................................................................... 21

Use your voice ......................................................................................................... 21

Use the speaker controls ..................................................................................... 22

Access Google Assistant .............................................................................................. 23

Use your voice ......................................................................................................... 23

Use the speaker controls ..................................................................................... 24

Play Music with Google Assistant ............................................................................ 25

Choose a default audio service ......................................................................... 25

PRESET PERSONALIZATIONSet a Preset ....................................................................................................................... 26

Play a Preset ..................................................................................................................... 26

BLUETOOTH® CONNECTIONSConnect a mobile device ............................................................................................ 27

Disconnect a mobile device ........................................................................................ 28

Reconnect a mobile device ......................................................................................... 28

Connect an additional mobile device ..................................................................... 28

Clear the speaker device list....................................................................................... 29

STREAM AUDIO WITH AIRPLAYStream audio from the Control Center ................................................................... 30

Stream audio from an app .......................................................................................... 30

WIRED CONNECTIONSConnect an audio cable ................................................................................................ 31

CONTENTS

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SPEAKER STATUSWi-Fi status ....................................................................................................................... 32

Bluetooth connection status ...................................................................................... 33

AUX status ......................................................................................................................... 33

Voice assistant status .................................................................................................... 34

Microphone off indicator ..................................................................................... 34

Media playback and volume ....................................................................................... 35

Updates and errors ........................................................................................................ 35

SPEAKER DISPLAYSet the clock ..................................................................................................................... 36

Turn the display off ........................................................................................................ 36

ADVANCED FEATURESUpdate the speaker ........................................................................................................ 37

Disable/Enable Wi-Fi .................................................................................................... 37

CONNECT BOSE PRODUCTSConnect a Bose SoundLink Bluetooth speaker or Bose headphones........ 38

Benefits ....................................................................................................................... 38

Compatible products ............................................................................................ 38

Connect using the Bose Music app ................................................................. 39

Reconnect a Bose SoundLink Bluetooth speaker or Bose headphones ... 39

CONTENTS

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CARE AND MAINTENANCEClean the speaker ........................................................................................................... 40

Replacement parts and accessories ........................................................................ 40

Limited warranty ............................................................................................................. 40

TROUBLESHOOTINGTry these solutions first ................................................................................................ 41

Other solutions ................................................................................................................ 41

Reset the speaker ........................................................................................................... 45

Restore the speaker network and audio settings ...................................... 45

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WHAT’S IN THE CARTON

CONTENTSConfirm that the following parts are included:

Bose Smart Speaker 500 Power cord*

*May ship with multiple power cords. Use the power cord for your region.

NOTE: If any part of the product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service.

Visit: worldwide.Bose.com/Support/HS500

http://worldwide.Bose.com/Support/HS500

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SPEAKER PLACEMENT

RECOMMENDATIONSFor best performance, follow these recommendations when placing the speaker:

• Do NOT place the speaker on top of audio/video equipment (receivers, TVs, etc.), or any other object that may generate heat. Heat generated by these items may result in poor speaker performance.

• Do NOT place any objects on top of the speaker or in front of the speaker.

• To avoid interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away from the speaker. Place the speaker outside and away from metal cabinets and direct heat sources.

• Place the speaker on its rubber base on a stable and level surface.

• Make sure there is an AC (mains) outlet nearby.

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POWER

CONNECT THE SPEAKER TO POWER

1. Connect the power cord into the power connector on the speaker.

2. Plug the other end of the power cord into an AC (mains) outlet.

The speaker powers on and the light bar glows solid amber.

NETWORK STANDBYThe speaker transitions to network standby when audio has stopped and you have not pressed any buttons for 20 or more minutes. To wake the speaker from network standby:

• Tap any button on the speaker.

• Play or resume audio using your mobile device or using the Bose Music app.

• Talk to Amazon Alexa or Google Assistant.

NOTE: To access your voice assistant in network standby, make sure the speaker is set up using the Bose Music app and the microphone is on (see page 20).

Manually set the speaker to network standbyTap and hold the Play/Pause button F until the display changes to the clock or fades to black.

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BOSE MUSIC APP SETUP

The Bose Music app lets you set up and control the speaker from any mobile device such as a smartphone or tablet.

Using the app, you can stream music, set and change presets, add music services, explore internet radio stations, configure Amazon Alexa or Google Assistant, and manage speaker settings.

NOTE: If you have already created a Bose account in the app for another Bose product, see “Existing Bose Music app users” on page 16.

DOWNLOAD THE BOSE MUSIC APP

1. On your mobile device, download the Bose Music app.

2. Follow the app instructions.

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EXISTING BOSE MUSIC APP USERS

ADD THE SPEAKER TO AN EXISTING ACCOUNTIn the Bose Music app, go to the My Products screen and add your Bose Smart Speaker 500.

CONNECT TO A DIFFERENT WI-FI NETWORKConnect to a different network if your network name or password has changed, or if you want to change or add another network.

1. On the speaker, press and hold the AUX button and the Play/Pause button F until the light bar glows amber.

2. On your mobile device, open your Wi-Fi settings.

3. Select Bose Smart Speaker 500.

4. Open the Bose Music app and follow the app instructions.

NOTE: If the app doesn’t prompt you for setup, go to the My Products screen and add your speaker.

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SPEAKER CONTROLS

Action button (see page 19)

Volume upVolume down

Play/Pause

Preset buttons (see page 26)

Microphone off button (see page 19)

AUX button (see page 31)

Bluetooth button (see page 27)

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SPEAKER CONTROLS

SPEAKER FUNCTIONSSpeaker controls are located on the top of the speaker.

NOTE: You can also control your speaker using the Bose Music app.

Media playback and volume

Volume upVolume down

Play/Pause

FUNCTION WHAT TO DO

Play/PauseTap F .

The sides of the light bar glow solid white until the audio resumes.

Skip forward Double-tap F .

Skip backward Triple-tap F .

Volume downTap z .

NOTE: To quickly decrease the volume, tap and hold z .

Volume upTap H.

NOTE: To quickly increase the volume, tap and hold H.

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SPEAKER CONTROLS

VOICE ASSISTANT CONTROLSYou can use the Action button b and Microphone off button n to control Amazon Alexa (see page 22) or Google Assistant (see page 24).

Action button

Microphone off button

PRESETSThe speaker includes six presets that you can set to play audio from your favorite music services. Once set, you can access your music at any time, with a simple touch of a button or by using the Bose Music app.

Preset buttons

For more information about setting and using presets, see “Preset Personalization” on page 26.

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VOICE ASSISTANT

VOICE ASSISTANT OPTIONSYou can program your speaker to quickly and easily access Amazon Alexa or Google Assistant.

NOTE: Amazon Alexa and Google Assistant aren’t available in certain languages and countries.

OPTIONS HOW TO USE

Amazon Alexa Use your voice and/or the Action button b (see page 22).

Google Assistant Use voice and/or the Action button b (see page 24).

NOTE: You can’t set the speaker to access Amazon Alexa and Google Assistant at the same time.

SET UP YOUR VOICE ASSISTANTBefore you begin, make sure your mobile device and the speaker are connected to the same Wi-Fi network.

To set up your voice assistant, use the Bose Music app. You can access this option from the Settings menu.

NOTE: When setting up your voice assistant, make sure you use the same audio service account that you used in the Bose Music app.

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VOICE ASSISTANT

ACCESS ALEXAThe speaker is Amazon Alexa enabled. With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Using Alexa on your speaker is as simple as asking. Just ask or use the Action button b and Alexa responds instantly.

For more information about what Alexa can do, visit: https://www.amazon.com/usealexa

NOTE: Alexa isn’t available in certain languages and countries.

Use your voiceStart with “Alexa,” then say:

THINGS TO TRY EXAMPLE OF WHAT TO SAY

Talk to Alexa What’s the weather?

Play audio

Play Beethoven.

NOTE: Amazon Music is set as the default music service. To change the default music service, use the Alexa app.

Control volume Turn the volume up.

Play from a specific audio servicePlay NPR on TuneIn.

NOTE: Amazon Alexa doesn't support all audio services.

Play on a specific speaker

Play funk in the living room.

NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app.

Skip to the next song Next song.

Set a timer Set a timer for 5 minutes.

Discover more skills What new skills do you have?

Stop Alexa Stop.

https://www.amazon.com/usealexa

VOICE ASSISTANT

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Use the speaker controlsThe Action button b and Microphone off button n are used to control Alexa. They are located on the top of the speaker.


THINGS TO TRY WHAT TO DO

Talk to AlexaTap b then say your request.

For a list of things to try, visit: https://www.amazon.com/usealexa

Stop alarms and timers Tap b.

Stop Alexa Tap b.

Turn the microphone on/offTap n.

NOTE: When the microphone is off, n glows solid red, and you can’t access Alexa.


VOICE ASSISTANT

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ACCESS GOOGLE ASSISTANTWith your Bose Smart Speaker 500, talk to Google to easily enjoy music at home; you can play your favorite music, control volume and find information about the song that you are listening to, hands-free. You can also plan your day, set alarms and control smart devices around your home -- just by using your voice.

For more information about what Google Assistant can do, visit: https://support.google.com/assistant

NOTES:

• Google Assistant isn’t available in certain languages and countries.

• For more information about playing audio with Google Assistant, see page 25.

Use your voiceStart with “Hey Google,” then say:

THINGS TO TRY EXAMPLES OF WHAT TO SAY

Enjoy entertainment Play some music

Plan your day What’s on my calendar today?

Manage tasks Set an alarm for 7am tomorrow

Control your home Turn on the lights

Get answers What’s the latest news?

Get things done Remind me to buy milk tonight

Try fun things Tell me a fun fact

https://support.google.com/assistant

VOICE ASSISTANT

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Use the speaker controlsYou can use the Action button b and Microphone off button n to control Google Assistant. They are located on the top of the speaker.


THINGS TO TRY WHAT TO DO

Talk to Google AssistantTap b then say your request.

For a list of things to try, visit: https://support.google.com/assistant

Stop alarms and timers Tap b.

Stop Google Assistant Tap b.

Turn the microphone on/offTap n.

When the microphone is off, n glows solid red, and you can’t access Google Assistant.


VOICE ASSISTANT

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PLAY MUSIC WITH GOOGLE ASSISTANTAsk Google to play music from your default audio service or from a specific audio service.

Start with “Hey Google,” then say:

THINGS TO TRY EXAMPLES OF WHAT TO SAY

Play music

Play some music.

NOTE: Google Assistant uses your default audio service. If you hear an error message, you may need to change your default audio service. To change this setting, use the Google Assistant app.

Control your speaker Turn up the volume.

Play from a specific audio servicePlay NPR on TuneIn.

NOTE: Google Assistant doesn’t support all audio services.

Play on a specific speaker

Play some jazz on the living room speakers.

NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Google Assistant app or change the name in the Bose Music app.

Choose a default audio serviceDuring initial setup for Google Assistant, the Google Assistant app prompts you to select a default audio service. When asking Google to play music on Bose products, only Pandora and Spotify are supported default services. Although other audio services are listed as available during setup, they are not supported.

For the best experience, choose Pandora or Spotify as your default audio service. If you choose an unsupported audio service, you hear an error message when requesting to play audio.

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PRESET PERSONALIZATION

You can control presets using the Bose Music app or the buttons on the top of the speaker.

NOTE: You can’t set presets in Bluetooth mode or AUX mode.

SET A PRESET

1. Stream music using the Bose Music app.

2. While the music is playing, tap and hold a preset button on the speaker until you hear a tone.

Preset buttons

The display shows that the preset has been set.

PLAY A PRESETOnce you personalize presets, tap a preset button to play music.

Preset buttons

The display shows the selected preset.

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BLUETOOTH CONNECTIONS

Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the speaker.

CONNECT A MOBILE DEVICE

1. Tap the Bluetooth button l.

Bluetooth button

The light bar pulses blue.

2. On your device, turn on the Bluetooth feature.

TIP: The Bluetooth menu is usually found in the Settings menu.

3. Select your speaker from the device list.

TIP: Look for the name you entered for your speaker in the Bose Music app. If you didn’t name your speaker, the default name appears.

Device Name

Once connected, you hear a tone. The light bar glows solid white then fades to black, and your speaker’s name appears in the mobile device list.

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DISCONNECT A MOBILE DEVICEUse the Bose Music app to disconnect your mobile device.

NOTE: You can also use Bluetooth settings on your mobile device. Disabling the Bluetooth feature disconnects all other devices.

RECONNECT A MOBILE DEVICE

1. Tap the Bluetooth button l.

NOTE: Make sure the Bluetooth feature is enabled on your mobile device.

The display shows which device is currently connected.

2. Play audio on the connected mobile device.

CONNECT AN ADDITIONAL MOBILE DEVICEYou can store up to eight devices in the speaker device list, and the speaker can be actively connected to two devices at a time.

NOTE: You can play audio from only one device at a time.

1. Tap and hold l until the light bar pulses blue.

Bluetooth button

2. On your mobile device, select the speaker from the device list.

NOTE: Make sure the Bluetooth feature is enabled on your mobile device.

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CLEAR THE SPEAKER DEVICE LIST

1. Tap and hold l for 10 seconds until the light bar fills to the center, pulses white twice then fades to black.

The light bar pulses blue.

2. Delete the speaker from the Bluetooth list on your device.

All devices are cleared, and the speaker is ready to connect (see page 27).

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STREAM AUDIO WITH AIRPLAY

The speaker is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the speaker or multiple speakers.

NOTES:

• To use AirPlay 2, you need an Apple device running iOS 11.4 or later.

• Your Apple device and speaker must be connected to the same Wi-Fi network.

• For more information about AirPlay, visit: https://www.apple.com/airplay

STREAM AUDIO FROM THE CONTROL CENTER

1. On your Apple device, open the Control Center.

2. Tap and hold the audio card in the top-right corner of the screen, then tap the AirPlay icon A.

3. Select your speaker or speakers.

STREAM AUDIO FROM AN APP

1. Open a music app (like Apple Music), and select a track to play.

2. Tap A.

3. Select your speaker or speakers.

https://www.apple.com/airplay/

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WIRED CONNECTIONS

CONNECT AN AUDIO CABLEYou can connect a smartphone, tablet, computer or other type of mobile device to the speaker using a 3.5 mm audio cable (not provided).

1. Connect one end of the 3.5 mm audio cable (not provided) to the headphone jack on your mobile device.

2. Connect the other end of the 3.5 mm audio cable to the AUX connector on the back of the speaker.

3. On the top of the speaker, tap AUX.

The light bar glows solid white then fades to black.

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SPEAKER STATUS

The LED light bar located on the front of the speaker shows the speaker status.

Light bar

WI-FI STATUSShows the Wi-Fi connection status of the speaker.

LIGHT BAR ACTIVITY SYSTEM STATE

Pulsing white Connecting to Wi-Fi

Solid white then fades to black

Connected to Wi-Fi

SPEAKER STATUS

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BLUETOOTH CONNECTION STATUSShows the Bluetooth connection status for mobile devices.


Pulsing blue Ready to connect a to mobile device

Pulsing white Connecting to a mobile device


Connected to a mobile device

White light fills to the center, pulses twice then fades to black

Clearing device list

AUX STATUSShows the connection status for devices connected using an AUX cable.



Connected to AUX source

SPEAKER STATUS

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VOICE ASSISTANT STATUSShows the status of your voice assistant.


Off Voice assistant is idle

White light slides to the center then glows solid

Voice assistant is listening

White light slides to the sides

Voice assistant is thinking

Pulsing white (full) Voice assistant is speaking

Pulsing yellow Notification from voice assistant

Microphone off indicator

Microphone off indicator

INDICATOR ACTIVITY SYSTEM STATE

Solid red Microphone is off

SPEAKER STATUS

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MEDIA PLAYBACK AND VOLUMEShows the speaker status when controlling media playback and volume.


Two center lights glow solid white Play/Pause

Right end of the light bar pulses white Volume up

Left end of the light bar pulses white Volume down

UPDATES AND ERRORSShows the status of the software updates and error alerts.


Solid amber Wi-Fi setup in progress

White light slides from right to left

Downloading update

White light slides from left to right

Updating speaker

Pulses amber four times Source error – refer to the Bose Music app

Pulses red four times Request is temporarily unavailable – try again later

Solid red Speaker error – contact Bose customer service

3 6 | E N G

SPEAKER DISPLAY

The speaker display shows speaker information and icons as well as the streaming service, album and artist currently playing.

Display

SET THE CLOCKUse the Bose Music app to set the display clock.

TURN THE DISPLAY OFFThe display is always lit. To turn the display off:

1. Disable the clock using the Bose Music app.

2. Manually set the speaker to network standby (see page 14).

3 7 | E N G

ADVANCED FEATURES

UPDATE THE SPEAKER

The speaker updates automatically when connected to the Bose Music app and to your Wi-Fi network.

DISABLE/ENABLE WI-FIPress and hold Play/Pause F and the Bluetooth button l for 5 seconds until the white light fills to the center, pulses twice then fades to black.

Play/Pause

Bluetooth button

3 8 | E N G

CONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONESWith Bose SimpleSync™ technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to your Bose Smart Speaker 500 for a new way to hear your music.

Benefits• Another room of audio: Listen to the same song in two different rooms at the same

time by connecting your Bose SoundLink Bluetooth speaker to your Bose Smart Speaker 500.

• A personal listening experience: Hear your music clearly from the next room by connecting your Bose headphones to your Bose Smart Speaker 500. Use independent volume controls on each product to lower or mute your speaker while you listen on your headphones around your home.

NOTE: SimpleSync™ technology has a Bluetooth range of 30 ft (9 m). Walls and construction materials can affect reception.

Compatible productsYou can connect most Bose SoundLink Bluetooth speakers and select Bose headphones to your Bose Smart Speaker 500.

Popular compatible products include:

• Bose SoundLink Revolve+ Bluetooth speaker

• Bose SoundLink Mini Bluetooth speaker

• Bose SoundLink Color Bluetooth speaker

• Bose Noise Cancelling Headphones 700

• Bose QuietComfort 35 wireless headphones

New products are added periodically. For a complete list and more information, visit: worldwide.Bose.com/Support/Groups

CONNECT BOSE PRODUCTS

http://worldwide.Bose.com/Support/Groups

CONNECT BOSE PRODUCTS

3 9 | E N G

Connect using the Bose Music appUse the Bose Music app to connect your Bose SoundLink Bluetooth speaker or Bose headphones to your Bose Smart Speaker 500. For more information, visit: worldwide.Bose.com/Support/Groups

NOTES:

• Make sure that the product you’re connecting to is powered on, within 30 ft (9 m) of your Bose Smart Speaker 500, and ready to connect to another device. For more information, refer to your product owner’s guide.

• You can connect only one product at a time to your Bose Smart Speaker 500.

RECONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONESPower on your Bose SoundLink Bluetooth speaker or Bose headphones.

Your speaker or headphones try to connect to the most recently-connected Bluetooth device, including your Bose Smart Speaker 500.

NOTES:

• Your Bose Smart Speaker 500 must be within range (30 ft or 9 m) and powered on.

• If your speaker or headphones don’t connect, see “Speaker doesn’t reconnect to a previously-connected Bose SoundLink Bluetooth speaker or Bose headphones” on page 44.

http://worldwide.Bose.com/Support/Groups

4 0 | E N G

CARE AND MAINTENANCE

CLEAN THE SPEAKERClean the surface of the speaker with a soft, dry cloth.

CAUTIONS:

• Do NOT use any sprays near the speaker. Do NOT use any solvents, chemicals or cleaning solutions containing alcohol, ammonia or abrasives.

• Do NOT allow liquids to spill into any openings.

REPLACEMENT PARTS AND ACCESSORIESReplacement parts and accessories can be ordered through Bose customer service.

Visit: worldwide.Bose.com/Support/HS500

LIMITED WARRANTYThe speaker is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty.

To register your product, visit global.Bose.com/register for instructions. Failure to register will not affect your limited warranty rights.

http://worldwide.Bose.com/Support/HS500http://global.Bose.com/warrantyhttp://global.Bose.com/register

4 1 | E N G

TROUBLESHOOTING

TRY THESE SOLUTIONS FIRSTIf you experience problems with the speaker, try these solutions first:

• Make sure the speaker is connected to a live AC (mains) outlet (see page 14).

• Secure all cables.

• Verify the state of the light bar (see page 32).

• Download the Bose Music app and run available software updates.

• Move the speaker and mobile device away from possible interference (wireless routers, cordless phones, televisions, microwaves, etc.).

• Move the speaker within the recommended range of your wireless router or mobile device for proper operation.

OTHER SOLUTIONSIf you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service.

Visit: worldwide.Bose.com/contact

SYMPTOM SOLUTION

Speaker doesn’t power on

Plug the power cord into a different AC (mains) outlet.

Unplug the power cord, wait 30 seconds, and firmly plug it back in to the AC (mains) outlet.

Speaker doesn’t respond during setup

Make sure you are using the Bose Music app for setup.

NOTE: If the app doesn’t prompt you for setup, go to the My Products screen and add your speaker.


Bose Music app doesn’t work on mobile device

Make sure your mobile device is compatible with the Bose Music app and meets minimum system requirements. For more information, refer to the app store on your mobile device.

Uninstall the Bose Music app on your mobile device then reinstall the app (see page 15).

http://worldwide.Bose.com/contact

TROUBLESHOOTING

4 2 | E N G

SYMPTOM SOLUTION

Speaker doesn’t connect to Wi-Fi network

In the Bose Music app, select the correct network name, and enter network password.

Make sure the speaker and your mobile device are connected to the same Wi-Fi network.

If your network information has changed, see page 16.

Enable Wi-Fi on the device you are using for setup .

Close other open applications on your mobile device.

If your router supports both 2.4GHz and 5GHz bands, make sure both your mobile device and the speaker are connecting to the same band.

NOTE: Give each band a unique name to make sure you’re connecting to the correct band.

Reset the router.

Uninstall the Bose Music app on your mobile device. Unplug the power cord, wait 30 seconds and firmly plug it into the AC (mains) outlet. Download the app and restart setup.

Intermittent or no audio

Increase the volume on the speaker and mobile device.

Stop other audio or video streaming applications.

Switch to a difference source.

Play audio from a different application or music service.

Make sure you’re using a compatible Bluetooth mobile device.

Restart your mobile device.


Speaker doesn’t connect to Bluetooth device

On your mobile device, turn the Bluetooth feature off and then on again. Remove the speaker from the Bluetooth menu. Connect again.

Connect a different mobile device (see page 27).

Make sure you’re using a compatible Bluetooth mobile device.

Remove the speaker from your mobile device Bluetooth device list and connect again (see page 27).

Clear the speaker device list (see page 28).

TROUBLESHOOTING

4 3 | E N G

SYMPTOM SOLUTION

Speaker doesn’t stream audio using AirPlay

Make sure your speaker is powered on and in range (see page 13).

Make sure your Apple device and your speaker are connected to the same Wi-Fi network.

Update your Apple device.

Make sure the speaker is up-to-date (see page 37).

If you can’t find the AirPlay icon A in the music app you are streaming from, stream audio from the Control Center.

For additional support, visit: https://www.apple.com/airplay

Speaker isn’t visible to add to a nother Bose account

Make sure sharing is enabled on the speaker using the Bose Music app.

Make sure the speaker and your mobile device are connected to the same Wi-Fi network.

Amazon Alexa doesn’t respond

Make sure Alexa has been set up using the Bose Music app (see page 20).

NOTE: The speaker must be set up and connected to your Wi-Fi network using the Bose Music app.

Make sure you’re in a country where Alexa is available.

Make sure the Microphone off button n is not glowing red. Tap n to turn on the microphone.

Make sure you say the name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app.

Alexa may not support your request. New features are added periodically.

For additional support, visit: https://www.amazon.com/usealexa

https://www.apple.com/airplay/https://www.amazon.com/usealexa

TROUBLESHOOTING

4 4 | E N G

SYMPTOM SOLUTION

Google Assistant doesn’t respond or play audio

Make sure Google Assistant has been set up using the Bose Music app (see page 20).

Connect your mobile device to Wi-Fi.

Make sure you’re in a country where Google Assistant is available.

Make sure you are using the most up-to-date version of the Google Assistant app.

Make sure your mobile device is compatible.

Remove Google Assistant from the speaker using the Bose Music app. Then, add Google Assistant again.

Choose Pandora or Spotify as your default audio service (see page 25).

Make sure you use the same audio service account on the Bose Music app and Google Assistant app.

Google Assistant may not support your request. New features are added periodically.

For additional support, visit: https://support.google.com/assistant

Change Google Assistant personal result settings

To turn off personal results or change the account for personal results, use the Settings menu in the Google Assistant app.

Speaker doesn’t connect to a Bose SoundLink Bluetooth speaker or Bose headphones

Make sure that your Bose SoundLink Bluetooth speaker or headphones are powered on, within 30 ft (9 m) of your Bose Smart Speaker 500, and ready to connect to another device. For more information, refer to your product owner’s guide.

Speaker doesn’t reconnect to a previously-connected Bose SoundLink Bluetooth speaker or Bose headphones

On your Bose SoundLink Bluetooth speaker or headphones, use the product controls to cycle through the product device list until you hear the name for your Bose Smart Speaker 500. For product-specific instructions, refer to your product owner’s guide.

NOTE: Certain speakers and headphones, including Bose Noise Cancelling Headphones 700, don’t support the ability to cycle through the product device list. To reconnect those products, see “Connect using the Bose Music app” on page 39.

Delayed audio from a connected Bose SoundLink Bluetooth speaker or Bose headphones

Not all Bose SoundLink Bluetooth speakers and headphones can play audio in perfect sync when connected to the speaker. To check if your product is compatible, visit: worldwide.Bose.com/Support/Groups

Install any available software updates for your Bose SoundLink Bluetooth speaker or headphones. To check for updates, open the appropriate Bose app for your product on your mobile device or visit btu.Bose.com on your computer.

https://support.google.com/assistanthttp://worldwide.Bose.com/Support/Groupshttp://btu.Bose.com

TROUBLESHOOTING

4 5 | E N G

RESET THE SPEAKERFactory reset clears all source, volume and network settings from the speaker and returns it to original factory settings.

Press and hold the Volume down button z and the AUX button for 10 seconds until the white light fills to the center, pulses white twice then fades to black.

Volume down

AUX button

The speaker reboots. When the reset is complete, the light bar glows solid amber.

Restore the speaker network and audio settingsSet up the speaker using the Bose Music app (see page 15).

VIGTIGE SIKKERHEDSINSTRUKTIONER

2 | D A N

Læs og opbevar alle sikkerheds- og brugsinstruktioner.

Bose Corporation erklærer hermed, at dette produkt stemmer overens med de væsentlige krav og andre relevante bestemmelser i direktiv 2014/53/EU og alle andre krav i EU-direktiver. Den fulde overensstemmelseserklæring kan findes på: www.Bose.com/compliance

Vigtige sikkerhedsinstruktioner1. Læs disse instruktioner.

2. Gem disse instruktioner.

3. Ret dig efter alle advarsler.

4. Følg alle instruktioner.

5. Anvend ikke dette apparat i nærheden af vand.

6. Rengør kun med en tør klud.

7. Undgå at blokere ventilationsåbningerne. Installer i overensstemmelse med producentens instruktioner.

8. Beskyt netledningen mod at blive trådt på eller klemt, specielt ved stikket, stikkontakter, og hvor den kommer ud af udstyret.

9. Brug kun tilslutningsudstyr/tilbehør, der er angivet af producenten.

10. Afbryd strømmen til apparatet under tordenvejr, eller når det står ubrugt i lang tid.

11. Overlad al service til kvalificeret servicepersonale. Et serviceeftersyn er påkrævet, når apparatet på nogen måde er beskadiget, hvis f.eks. netledningen eller stikket er beskadiget, der er blevet spildt væske, eller der er kommet objekter ind i apparatet, hvis apparatet er blevet udsat for regn eller fugt, ikke virker normalt eller er blevet tabt.

Dette symbol på produktet angiver, at der er uisoleret farlig spænding indeni produktet, som kan være så kraftig, at der er risiko for elektrisk stød.

Dette symbol på produktet betyder, at der findes vigtige oplysninger til drift og vedligeholdelse i denne vejledning.

Indeholder små dele, som kan udgøre en kvælningsfare. Egner sig ikke til børn under 3 år.

Dette produkt indeholder magnetisk materiale. Kontakt din læge for at finde ud af, om dette kan påvirke din implanterbare medicinske enheds funktion.

• Dette produkt må IKKE udsættes for regn eller fugt af hensyn til risikoen for brand eller elektrisk stød.

• Udsæt IKKE dette produkt for dryp eller stænk, og placer ikke genstande, der er fyldt med væske, på eller nær ved produktet.

• Hold altid produktet væk fra ild og andre varmekilder. Placer IKKE nogen form for åben ild (f.eks. stearinlys) på eller tæt ved produktet.

• Foretag IKKE nogen uautoriserede ændringer af produktet.

• Brug IKKE en strømomformer med dette produkt.

• Brug IKKE produktet i køretøjer eller på både.

• Hvis netstikket eller stikdåsen anvendes som afbryder, skal denne afbryder være let at komme til.

仅适用于 2000 m 以下地区安全使用 Må kun bruges i en højde, der er mindre end 2000 meter.

• Produktmærkaten er placeret i bunden af produktet.

http://www.Bose.com/compliance

OPLYSNINGER OM REGLER OG LOVE

3 | D A N

BEMÆRK: Dette udstyr er testet og det er blevet konstateret, at det overholder grænseværdierne for en digital enhed i Klasse B i henhold til afsnit 15 i FCC-reglerne. Disse grænser er udviklet til at yde rimelig beskyttelse mod skadelig interferens i en privat installation. Dette udstyr genererer, bruger og kan udstråle radiofrekvensenergi, og kan – hvis det ikke installeres og bruges i overensstemmelse med instruktionerne – forårsage skadelig interferens i forbindelse med radiokommunikation. Dette garanterer dog ikke, at der ikke kan forekomme interferens i en bestemt installation. Hvis dette udstyr forårsager skadelig interferens i forbindelse med radio- og tv-modtagelsen, hvilket kan kontrolleres ved at slukke og tænde for udstyret, opfordres brugere til at forsøge at eliminere interferensen ved hjælp af en eller flere af følgende fremgangsmåder:

• Ret modtageantennen i en anden retning, eller flyt antennen.

• Skab større afstand mellem udstyret og modtageren.

• Tilslut udstyret til en stikkontakt på et andet kredsløb end det, som modtageren er tilsluttet.

• Kontakt forhandleren eller en radio/tv-tekniker for at få hjælp.

Ændringer eller modifikationer, der ikke udtrykkeligt er godkendt af Bose Corporation, kan ophæve brugerens ret til at betjene dette udstyr.

Denne enhed overholder del 15 i FCC-reglerne og ISED Canadas licensfritagede RSS-standard(er). Driften er underlagt følgende to betingelser: (1) Denne enhed må ikke forårsage skadelig interferens, og (2) denne enhed skal acceptere enhver modtaget interferens, herunder interferens, der kan forårsage uønsket drift.

Denne enhed overholder FCC’s og ISED Canadas strålingseksponeringsgrænser for befolkningen i almindelighed. Denne sender må ikke placeres eller anvendes sammen med nogen andre antenner eller sendere.

Dette udstyr skal installeres og anvendes med en afstand på mindst 20 cm mellem strålingskilden og din krop.

Når denne enhed anvender 5150-5250 MHz-båndet, er den kun til indendørs brug for at reducere risikoen for skadelig interferens hos andre systemer, der bruger samme kanal.

CAN ICES-3(B)/NMB-3(B)

Produktet overholder i henhold til direktiv 2009/125/EF om rammerne for fastlæggelse af krav til miljøvenligt design af energirelaterede produkter følgende standard(er) eller dokument(er): Forordning (EF) nr. 1275/2008 med ændringerne i forordning (EU) nr. 801/2013.

Krævede oplysninger om strømtilstandStrømtilstande

Standby Netværksstandby

Strømforbrug i den angivne strømtilstand ved input på 230 V/50 Hz < 0,5 W Wi-Fi

®, Bluetooth® < 2,0 W

Tidsrum, hvorefter udstyret automatisk skifter til tilstanden < 2,5 timer < 20 minutter

Strømforbruget i netværksstandbytilstand, hvis alle kabelforbundne netværksporte er tilsluttet, og alle trådløse netværksporte er aktiveret, ved input på 230 V/50 Hz

I/T < 2,0 W

Procedurer for deaktivering/aktivering af netværksport. Deaktivering af alle netværk vil aktivere standbytilstand.

Wi-Fi: Deaktiveres ved at trykke på knapperne Afspil/pause og Bluetooth samtidig og holde dem nede i mindst 5 sekunder. Gentag dette for at aktivere.

Bluetooth: Deaktiveres ved at rydde parringslisten ved at trykke på knappen Bluetooth og holde den nede i 10 sekunder. Aktiveres ved parring med en Bluetooth-kilde.


4 | D A N

Europa:

Frekvensbåndets driftsområde er 2400 til 2483,5 MHz, 5150 til 5350 MHz og 5470 til 5725 MHz.

Maksimal sendeeffekt mindre end 20 dBm EIRP.

Den maksimale sendeeffekt er under de grænser, reglerne fastsætter. SAR-test er derfor ikke nødvendigt og er undtaget i henhold til de gældende regler.

Denne enhed er begrænset til indendørs brug, når den anvender frekvensområdet 5150 til 5350 MHz, i alle EU-medlemslande, der er anført i tabellen.

BE DK IE UK FR CY SK HU AT SE

BG DE PT EL HR LV LT MT PL

CZ EE FI ES IT RO LU NL SI

Dette symbol betyder, at produktet ikke må smides ud som husholdningsaffald og bør indleveres til en passende indsamlingsordning med henblik på genanvendelse. Korrekt bortskaffelse og genanvendelse bidrager til at beskyttelse naturressourcer, menneskets sundhed og miljøet. Hvis du ønsker flere oplysninger om bortskaffelse og genanvendelse af dette produkt, kan du kontakte din kommune, dit renovationsselskab eller den butik, hvor du har købt dette produkt.

Management Regulation for Low-power Radio-frequency DevicesArtikel XIII henhold til ”Management Regulation for Low-power Radio-frequency Devices” må ingen virksomhed, organisation eller bruger uden tilladelse fra NCC ændre frekvensen, øge transmissionseffekten eller ændre de oprindelige egenskaber eller ydeevnen for godkendte laveffektradiofrekvensenheder.

Artikel XIVLaveffektradiofrekvensenhederne må ikke påvirke flysikkerheden eller forstyrre lovlig kommunikation; hvis dette konstateres, skal brugeren øjeblikkeligt ophøre med at bruge enheden, indtil der opnås en tilstand uden forstyrrelser. Den omtalte lovlige kommunikation vil sige radiokommunikation, der anvendes i overensstemmelse med telekommunikationsloven.

Laveffektradiofrekvensenhederne skal kunne modtage forstyrrelser fra lovlig kommunikation eller enheder, der udsender ISM-radiobølger.

Tabel med begrænsninger for farlige stoffer (Kina)

Navne på og indhold af giftige eller farlige stoffer eller elementerGiftige eller farlige stoffer og elementer

Delens navn Bly (Pb)Kviksølv

(Hg)Cadmium

(Cd)Hexavalent

(CR(VI))Polybromeret

biphenyl (PBB)

Polybromeret diphenylether

(PBDE)PCB'er X O O O O O

Metaldele X O O O O O

Plastikdele O O O O O O

Højttalere X O O O O O

Kabler X O O O O O

Denne tabel er oprettet i henhold til bestemmelserne i SJ/T 11364.

O: Angiver, at dette giftige eller farlige stof indeholdt i alle de homogene materialer til denne del er under grænsekravet i GB/T 26572.

X: Angiver, at dette giftige eller skadelige stof, som findes i mindst ét af de homogene materialer, der anvendes til denne del, er over grænsekravet i GB/T 26572.


5 | D A N

Tabel med begrænsninger for farlige stoffer (Taiwan)Navn på udstyr: Aktiv højttaler, typebetegnelse: 423888

Begrænsede stoffer og deres kemiske symboler

Enhed Bly (Pb) Kviksølv (Hg) Cadmium (Cd) Hexavalent krom (Cr+6)Polybromerede

biphenyler (PBB)

Polybromeret diphenylether

(PBDE)

PCB’er - ○ ○ ○ ○ ○Metaldele - ○ ○ ○ ○ ○Plastikdele ○ ○ ○ ○ ○ ○Højttalere - ○ ○ ○ ○ ○Kabler - ○ ○ ○ ○ ○Bemærkning 1: ”○” angiver, at indholdet af det begrænsede stofs procentindhold ikke overstiger procentdelen af referenceværdien

for tilstedeværelsen.

Bemærkning 2: ”−” angiver, at det begrænsede stof svarer til undtagelsen.

Fremstillingsdato: Det ottende ciffer i serienummeret angiver fremstillingsåret: “1” er 2011 eller 2021.

Importør i Kina: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, Kina (Shanghai) Pilot Free Trade Zone

Importør i EU: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, Holland

Importør i Taiwan: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Telefonnummer: +886-2-2514 7676

Importør i Mexico: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Telefonnummer: +5255 (5202) 3545

Indgangsstrømdata: 100-240 V 50/60 Hz; 25 W

SikkerhedsoplysningerDette produkt er i stand til at modtage automatiske sikkerhedsopdateringer fra Bose. For at kunne modtage automatiske sikkerhedsopdateringer skal du gennemføre produktopsætningsprocessen i Bose Music-appen og tilslutte produktet til internettet. Hvis du ikke gennemfører opsætningsprocessen, har du ansvaret for at installere sikkerhedsopdateringer, som Bose stiller til rådighed.


6 | D A N

Amazon, Alexa, Amazon Music og alle tilknyttede logoer er varemærker tilhørende Amazon, Inc. eller dets associerede selskaber.

Apple, Apple-logoet og AirPlay er varemærker, der tilhører Apple Inc., og er registreret i USA og andre lande. App Store er et servicemærke, der tilhører Apple Inc.

Anvendelse af mærket Works with Apple betyder, at et tilbehør er designet til at fungere specifikt med den teknologi, som identificeres i mærket, og at det er certificeret af udvikleren til at leve op til Apples ydelsesstandarder.

Bluetooth®-ordmærket og -logoerne er registrerede varemærker, der ejes af Bluetooth SIG, Inc., og enhver brug af sådanne mærker fra Bose Corporations side finder sted under licens.

Google og Google Play er varemærker, der tilhører Google LLC.

Dette produkt indeholder iHeartRadio-tjenesten. iHeartRadio er et registreret varemærker tilhørende iHeartMedia, Inc.

Dette produkt er beskyttet af visse immaterielle rettigheder tilhørende Microsoft. Brug eller distribution af sådan teknologi uden for dette produkt er forbudt uden en licens fra Microsoft.

Pandora er et varemærke eller registreret varemærke tilhørende Pandora Media, Inc. og bruges med tilladelse.

Produktet indeholder Spotify-software, som er underlagt licenser fra tredjeparter, der findes her: www.spotify.com/connect/third-party-licenses

Spotify er et registreret varemærke tilhørende Spotify AB.

Wi-Fi er et registreret varemærke, der tilhører Wi-Fi Alliance®.

Bose Corporations hovedkvarter: 1-877-230-5639

Bose, Bose Music, Bose Noise Cancelling Headphones, Bose Smart Speaker, QuietComfort, SimpleSync, SoundLink og SoundLink Revolve er varemærker tilhørende Bose Corporation.

©2021 Bose Corporation. Gengivelse, ændring, distribution eller anden brug af denne dokumentation eller dele heraf er forbudt uden forudgående skriftlig tilladelse.

Bedes udfyldt og opbevaret, så du har det til rådighedSerie- og modelnummer er placeret på højttalerens bundpanel.

Serienummer: ____________________________________________________________________

Modelnummer: ____________________________________________________________________

Opbevar kvitteringen sammen med brugervejledningen. Dette er et godt tidspunkt til at registrere dit Bose-produkt. Du kan nemt gøre det ved at gå til global.Bose.com/register

http://www.spotify.com/connect/third-party-licenseshttp://global.Bose.com/register

7 | D A N

LICENSOPLYSNINGER

Sådan får du vist de licensmeddelelser, der gælder for de tredjepartssoftwarepakker, som er inkluderet som komponenter i dit Bose Smart Speaker 500-produkt:

1. På højttaleren skal du trykke på knappen Lydstyrke op H og knappen Lydstyrke ned z og holde dem nede i 5 sekunder.

2. Tilslut et micro-USB-kabel til micro-USB-porten på højttalerens bundpanel.

3. Tilslut USB-kablets anden ende til en computer.

4. På computeren skal du indtaste http://203.0.113.1/opensource i et browservindue for at få vist slutbrugerlicensaftalen og licensmeddelelsen.

INDHOLD

8 | D A N

HVAD INDEHOLDER ÆSKENIndhold ................................................................................................................................ 12

HØJTTALERPLACERINGAnbefalinger ..................................................................................................................... 13

TÆND/SLUKTilslutning af højttaleren til lysnettet ...................................................................... 14

Netværk er på standby ................................................................................................. 14

Indstil manuelt højttaleren til netværksstandby ......................................... 14

OPSÆTNING AF BOSE MUSIC-APPENDownload Bose Music-appen..................................................................................... 15

EKSISTERENDE BRUGERE AF BOSE MUSIC-APPENTilføj højttaleren til en eksisterende konto ............................................................ 16

Opret forbindelse til et andet Wi-Fi®-netværk .................................................... 16

HØJTTALERENS BETJENINGSKNAPPERHøjttalerfunktioner ......................................................................................................... 18

Medieafspilning og lydstyrke ............................................................................. 18

Betjeningsfunktioner for stemmeassistent ........................................................... 19

Forudindstillinger ............................................................................................................ 19

INDHOLD

9 | D A N

FOR STEMMEASSISTENTMuligheder med stemmeassistent ........................................................................... 20

Konfigurer din stemmeassistent ............................................................................... 20

Få adgang til Alexa ........................................................................................................ 21

Brug din stemme .................................................................................................... 21

Brug højttalerbetjeningsfunktionerne ............................................................ 22

Få adgang til Google Assistent ................................................................................. 23

Brug din stemme .................................................................................................... 23

Brug højttalerbetjeningsfunktionerne ............................................................ 24

Afspil musik med Google Assistent ......................................................................... 25

Vælg en standardlydtjeneste ............................................................................. 25

TILPASNING AF FORUDINDSTILLINGERIndstil en forudindstilling ............................................................................................. 26

Afspil en forudindstilling .............................................................................................. 26

BLUETOOTH®-FORBINDELSERTilslut en mobil enhed .................................................................................................. 27

Frakobling af en mobil enhed .................................................................................... 28

Genopret forbindelse til en mobil enhed ............................................................... 28

Tilslut en ekstra mobil enhed ..................................................................................... 28

Ryd højttalerens enhedsliste ...................................................................................... 29

STREAM LYD MED AIRPLAYStream lyd fra Kontrolcenter ...................................................................................... 30

Stream lyd fra en app .................................................................................................... 30

KABELBASEREDE FORBINDELSERTilslut et lydkabel ............................................................................................................ 31

INDHOLD

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HØJTTALERSTATUSWi-Fi-status ....................................................................................................................... 32

Status for Bluetooth-forbindelse .............................................................................. 33

AUX-status ......................................................................................................................... 33

Status for stemmeassistent ......................................................................................... 34

Mikrofon fra-indikator ........................................................................................... 34

Medieafspilning og lydstyrke ..................................................................................... 35

Opdateringer og fejl ...................................................................................................... 35

HØJTTALERDISPLAYIndstil uret .......................................................................................................................... 36

Sluk displayet ................................................................................................................... 36

AVANCEREDE FUNKTIONEROpdater højttaleren ....................................................................................................... 37

Deaktiver/aktivér Wi-Fi ................................................................................................. 37

TILSLUT PRODUKTER FRA BOSETilslut en Bose SoundLink Bluetooth-højttaler eller Bose-hovedtelefoner ..................................................................................................... 38

Fordele ........................................................................................................................ 38

Kompatible produkter ........................................................................................... 38

Tilslut ved hjælp af Bose Music-appen ........................................................... 39

Tilslut en Bose SoundLink Bluetooth-højttaler eller Bose-hovedtelefoner igen ........................................................................................... 39

INDHOLD

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PLEJE OG VEDLIGEHOLDELSERengør højttaleren ......................................................................................................... 40

Reservedele og tilbehør ............................................................................................... 40

Begrænset garanti .......................................................................................................... 40

FEJLFINDINGPrøv disse løsninger først ............................................................................................ 41

Andre løsninger ............................................................................................................... 41

Nulstil højttaleren ............................................................................................................ 45

Gendan højttalerens netværks- og lydindstillinger ................................... 45

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HVAD INDEHOLDER ÆSKEN

INDHOLDBekræft, at følgende dele er i æsken:

Bose Smart Speaker 500 Netkabel*

*Leveres muligvis med flere netledninger. Anvend netledningen til din region.

BEMÆRK: Hvis en hvilken som helst del af produktet er beskadiget, må du ikke anvende det. Kontakt din autoriserede Bose-forhandler eller Boses kundeservice.

Besøg: worldwide.Bose.com/Support/HS500

http://worldwide.Bose.com/Support/HS500

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HØJTTALERPLACERING

ANBEFALINGERFor at opnå den bedste ydeevne bør du følge disse anbefalinger, når du placerer højttaleren:

• Placer IKKE højttaleren oven på lyd/video-udstyr (modtagere, tv osv.) eller andre genstande, der kan blive varme. Varme fra disse genstande kan resultere i en dårlig ydeevne for højttaleren.

• Placer IKKE objekter oven på højttaleren eller foran højttaleren.

• For at undgå interferens skal andet trådløst udstyr holdes væk fra højttaleren i en afstand på mellem 0,3 - 0,9 meter. Placer højttaleren udenfor og væk fra metalskabe og direkte varmekilder.

• Placer højttaleren på gummibunden på en stabil og plan overflade.

• Sørg for, at der er en stikkontakt i nærheden.

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TÆND/SLUK

TILSLUTNING AF HØJTTALEREN TIL LYSNETTET

1. Sæt den ene ende af netledningen ind i strømstikket på højttaleren.

2. Sæt den anden ende af netledningen i en stikkontakt.

Højttalerne tændes, og lyslinjen lyser gult konstant.

NETVÆRK ER PÅ STANDBYHøjttaleren går til netværksstandby, når lyden er stoppet, og der ikke er trykket på nogen knapper i 20 minutter eller mere. Sådan vækkes højttaleren fra netværksstandby:

• Tryk på en vilkårlig knap på højttaleren.

• Afspil eller start lyden igen ved hjælp af din mobile enhed eller med Bose Music-appen.

• Tal til Amazon Alexa eller Google Assistent.

BEMÆRK: For at kunne få adgang til dine stemmeassistent i netværksstandby skal du sørge for, at højttaleren er konfigureret ved hjælp af Bose Music-appen, og at mikrofonen er tændt (se side 20).

Indstil manuelt højttaleren til netværksstandbyTryk og hold Afspil/pause-knappen F, indtil displayet skifter til uret eller bliver sort.

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OPSÆTNING AF BOSE MUSIC-APPEN

Med Bose Music-appen kan du indstille og kontrollere højttaleren fra en hvilken som helst mobil enhed som f.eks. en smartphone eller tablet.

Med appen kan du streame musik, indstille og ændre forudindstillinger, tilføje musiktjenester, udforske internetradiostationer, konfigurere Amazon Alexa eller Google Assistant og administrere højttalerindstillinger.

BEMÆRK: Hvis du allerede har oprettet en Bose-konto i appen for et andet Bose-produkt, kan du finde flere oplysninger under ”Eksisterende brugere af Bose Music-appen” på side 16.

DOWNLOAD BOSE MUSIC-APPEN

1. Download Bose Music-appen på din mobile enhed.

2. Følg app-instruktionerne.

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EKSISTERENDE BRUGERE AF BOSE MUSIC-APPEN

TILFØJ HØJTTALEREN TIL EN EKSISTERENDE KONTOI Bose Music-appen skal du gå til skærmen My Products og tilføje din Bose Smart Speaker 500.

OPRET FORBINDELSE TIL ET ANDET WI-FI-NETVÆRKOpret forbindelse til et andet netværk, hvis dit netværksnavn eller adgangskoden er blevet ændret, eller hvis du vil ændre eller tilføje et andet netværk.

1. På højttaleren skal du trykke på AUX-knappen og Afspil/pause-knappen F og holde dem nede, indtil lyslinjen blinker gult.

2. På din mobile enhed skal du åbne dine Wi-Fi-indstillinger.

3. Vælg Bose Smart Speaker 500.

4. Åbn Bose Music-appen, og følg app-instruktionerne.

BEMÆRK: Hvis appen ikke beder dig om at foretage opsætningen, skal du gå til skærmen My Products og tilføje din højttaler.

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HØJTTALERENS BETJENINGSKNAPPER

Handlingsknap (se side 19)

Lydstyrke opLydstyrke ned

Afspil/pause

Knappen Forudindstilling (se side 26)

Knappen Mikrofon fra (se side 19)

AUX-knap (se side 31)

Bluetooth-knap (se side 27)

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HØJTTALERFUNKTIONERBetjeningsknapperne er placeret øverst på højttaleren.

BEMÆRK: Du kan også betjene din højttaler ved hjælp af Bose Music-appen.

Medieafspilning og lydstyrke

Lydstyrke opLydstyrke ned

Afspil/pause

FUNKTION GØR FØLGENDE

Afspil/pauseTryk på F.

Lyslinjens sider lyser hvidt, indtil lyden starter igen.

Gå frem Tryk to gange på F.

Gå tilbage Tryk tre gange på F.

Lydstyrke nedTryk på z.

BEMÆRK: Du kan hurtigt reducere lydstyrken ved at trykke på z og holde knappen nede.

Lydstyrke opTryk på H.

BEMÆRK: Du kan hurtigt øge lydstyrken ved at trykke på H og holde knappen nede.

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BETJENINGSFUNKTIONER FOR STEMMEASSISTENTDu kan bruge handlingsknappen b og Mikrofon fra-knappen n til at betjene Amazon Alexa (se side 22) eller Google Assistent (se side 24).

Handlingsknap

Mikrofon fra-knap

FORUDINDSTILLINGERHøjttaleren har seks forudindstillinger, som du kan indstille til at afspille lyd fra dine foretrukne musiktjenester. Når de er indstillet, kan du få adgang til din musik når som helst med et enkelt tryk på en knap eller ved hjælp af Bose Music-appen.

Forudindstillingsknapper

Under ”Tilpasning af forudindstillinger” på side 26 kan du finde flere oplysninger om indstilling og brug af forudindstillinger.

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FOR STEMMEASSISTENT

MULIGHEDER MED STEMMEASSISTENTDu kan programmere din højttaler til hurtigt og nemt at få adgang til Amazon Alexa eller Google Assistant.

BEMÆRK: Amazon Alexa og Google Assistent er ikke tilgængelige på visse sprog og i visse lande.

MULIGHEDER SÅDAN BRUGER DU

Amazon Alexa Brug din stemme og/eller handlingsknappen b (se side 22).

Google Assistent Brug din stemme og/eller handlingsknappen b (se side 24).

BEMÆRK: Du kan ikke indstille højttaleren til at få adgang til Amazon Alexa og Google Assistant på samme tid.

KONFIGURER DIN STEMMEASSISTENTInden du går i gang, skal du kontrollere, at din mobile enhed og højttaleren er tilsluttet til det samme Wi-Fi-netværk.

Du kan konfigurere din stemmeassistent ved hjælp af Bose Music-appen. Du kan få adgang til denne indstilling i menuen Indstillinger.

BEMÆRK: Når du konfigurerer din stemmeassistent, skal du sørge for at bruge den samme lydtjenestekonto som den, du brugte i Bose Music-appen.

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FOR STEMMEASSISTENT

FÅ ADGANG TIL ALEXAHøjttaleren er Amazon Alexa-kompatibel. Med Alexa kan du bede om at få afspillet musik, og du kan høre nyheder, tjekke vejrudsigten, styre smart home-enheder og meget mere. Brug af Alexa på din højttaler er lige så nemt som at spørge. Bare spørg, eller brug handlingsknappen b, så reagerer Alexa med det samme.

Du kan finde flere oplysninger om, hvad Alexa kan, her: https://www.amazon.com/usealexa

BEMÆRK: Alexa er ikke tilgængelig på visse sprog og i visse lande.

Brug din stemmeStart med ”Alexa,” og sig derefter:

TING, DER SKAL PRØVES EKSEMPLER PÅ, HVAD DU SKAL SIGE

Tal til Alexa What’s the weather?

Afspil lyd

Play Beethoven.

BEMÆRK: Amazon Music er indstillet som standardmusiktjenesten. Hvis du vil ændre standardmusiktjenesten, skal du bruge Alexa-appen.

Styring af lydstyrke Turn the volume up.

Afspil fra en bestemt lydtjenestePlay NPR on TuneIn.

BEMÆRK: Amazon Alexa understøtter ikke alle lydtjenester.

Afspil på en bestemt højttaler

Play funk in the living room.

BEMÆRK: Sørg for at sige det højttalernavn, som du tildelte i Bose Music-appen. Hvis flere højttalere har det samme navn, skal du bruge det navn, der er tildelt i Alexa-appen, eller ændre navnet i Bose Music-appen.

Gå til næste sang Next song.

Indstil en timer Set a timer for 5 minutes.

Find flere færdigheder What new skills do you have?

Stop Alexa Stop.


FOR STEMMEASSISTENT

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Brug højttalerbetjeningsfunktionerneHandlingsknappen b og knappen Mikrofon fra n bruges til betjening af Alexa. De findes øverst på højttaleren.

Mikrofon fra-knap

TING, DER SKAL PRØVES GØR FØLGENDE

Tal til AlexaTryk på b, og kom derefter med din anmodning.

Du kan se en liste over ting, du kan prøve, her: https://www.amazon.com/usealexa

Stop alarmer og timere Tryk på b.

Stop Alexa Tryk på b.

Slå mikrofonen til/fraTryk på n.

BEMÆRK: Når mikrofonen er slukket, lyser n rødt, og du kan ikke få adgang til Alexa.


FOR STEMMEASSISTENT

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FÅ ADGANG TIL GOOGLE ASSISTENTMed din Bose Smart Speaker 500 kan du tale med Google, så du nemt kan nyde musik derhjemme; du kan afspille din yndlingsmusik, styre lydstyrken og finde oplysninger om den sang, du lytter til – håndfrit. Du kan også planlægge din dag, indstille alarmer og betjene smartenheder i dit hjem – alt sammen blot med din stemme.

Du kan finde flere oplysninger om, hvad Google Assistent kan, her: https://support.google.com/assistant

NOTER:

• Google Assistent er ikke tilgængelig på visse sprog og i visse lande.

• Du kan finde flere oplysninger om afspilning af lyd med Google Assistent under side 25.

Brug din stemmeStart med ”Hey Google”, og sig derefter:

TING, DER SKAL PRØVES EKSEMPLER PÅ, HVAD DU KAN SIGE

Nyd underholdning Afspil noget musik

Planlæg din dag Hvad er der i min kalender i dag?

Administrer opgaver Indstil en alarm til kl. 7 i morgen tidlig

Styr dit hjem Tænd lyset

Få svar Hvad er de seneste nyheder?

Få tingene gjort Mind mig om at købe mælk i aften

Prøv sjove ting Fortæl mig et sjovt faktum


FOR STEMMEASSISTENT

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Brug højttalerbetjeningsfunktionerneDu kan bruge handlingsknappen b og Mikrofon fra-knappen n til at betjene Google Assistent. De findes øverst på højttaleren.

Mikrofon fra-knap

TING, DER SKAL PRØVES GØR FØLGENDE

Tal med Google AssistentTryk på b, og kom derefter med din anmodning.

Du kan se en liste over ting, du kan prøve, her: https://support.google.com/assistant

Stop alarmer og timere Tryk på b.

Stop Google Assistent Tryk på b.

Slå mikrofonen til/fraTryk på n.

Når mikrofonen er slukket, lyser n rødt, og du kan ikke få adgang til Google Assistent.


FOR STEMMEASSISTENT

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AFSPIL MUSIK MED GOOGLE ASSISTENTBed Google om at afspille musik fra din standardlydtjeneste eller fra en specifik lydtjeneste.

Start med ”Hey Google”, og sig derefter:

TING, DER SKAL PRØVES EKSEMPLER PÅ, HVAD DU KAN SIGE

Afspil musik

Afspil noget musik.

BEMÆRK: Google Assistent bruger din standardlydtjeneste. Hvis du hører en fejlmeddelelse, skal du muligvis ændre din standardlydtjeneste. Hvis du vil ændre denne indstilling, skal du bruge Google Assistent-appen.

Betjen din højttaler Skru op for lydstyrken.

Afspil fra en bestemt lydtjenesteAfspil NPR på TuneIn.

BEMÆRK: Google Assistent understøtter ikke alle lydtjenester.

Afspil på en bestemt højttaler

Spil jazz på højttalerne i stuen.

BEMÆRK: Sørg for at sige det højttalernavn, som du tildelte i Bose Music-appen. Hvis flere højttalere har det samme navn, skal du bruge det navn, der er tildelt i Google Assistent-appen, eller ændre navnet i Bose Music-appen.

Vælg en standardlydtjenesteUnder den indledende konfiguration af Google Assistent beder Google Assistent-appen dig om at vælge en standardlydtjeneste. Når du bruger Google til at afspille musik på Bose-produkter, understøttes kun standardtjenesterne Pandora og Spotify. Selvom andre lydtjenester vises som tilgængelige under konfigurationen, understøttes de ikke.

For at få den bedste oplevelse bør du vælge Pandora eller Spotify som din standardlydtjeneste. Hvis du vælger en ikke-understøttet lydtjeneste, vil du høre en fejlmeddelelse, når du beder om afspilning af lyd.

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TILPASNING AF FORUDINDSTILLINGER

Du kan styre forudindstillingerne ved hjælp af Bose Music-appen eller knapperne oven på højttaleren.

BEMÆRK: Du kan ikke indstille forudindstillinger i Bluetooth-tilstand eller i AUX-tilstand.

INDSTIL EN FORUDINDSTILLING

1. Stream musik ved hjælp af Bose Music-appen.

2. Mens musikken afspilles, skal du trykke på en forudindstillingsknap på højttaleren og holde den nede, indtil du hører en tone.


Displayet viser, at forudindstillingen er blevet indstillet.

AFSPIL EN FORUDINDSTILLINGNår du har tilpasset dine forudindstillinger, skal du trykke på en forudindstillingsknap for at afspille musik.


Displayet viser den valgte forudindstilling.

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BLUETOOTH-FORBINDELSER

Med den trådløse Bluetooth-teknologi kan du streame musik fra mobile enheder, f.eks. smartphones, tablets og bærbare computere. Inden du kan streame musik fra en enhed, skal du tilslutte din enhed til højttaleren.

TILSLUT EN MOBIL ENHED

1. Tryk på Bluetooth-knappen l.

Bluetooth-knap

Lyslinjen blinker blåt.

2. På din enhed skal du aktivere funktionen Bluetooth.

SPIDS: Bluetooth-menuen findes normalt i menuen Indstillinger.

3. Vælg din højttaler på listen over enheder.

SPIDS: Led efter det navn, du angav for din højttaler i Bose Music-appen. Hvis du ikke navngav din højttaler, vises standardnavnet.

Device Name

Når tilslutningen er gennemført, høres der en tone. Lyslinjen lyser hvidt og blive

Documents

HOME SPEAKER 500 - Bose...Maximum transmit power less than 20 dBm EIRP. Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable