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The Extraprise Information Factory - An architecture for Collaborative Business Applications

Naeem HashmiFounderInformation Frameworks

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Race to real time is On…

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Founder and CTO of Information Frameworks, an author,

thought leader, speaker and world-renowned expert on

emerging Information Architectures, Integration and

Business Intelligence Technologies. • Author of the best selling book titled,

SAP Business Information Warehouse for SAP, 2000.

• Technical Editor

SAP BW Certification Guide, authored by Catherine Roze,2002

• Co-Author SAP BW Handbook, 2002

Member of Intelligent ERP magazine's board of editors

25+ years of experience in emerging Information Technology

research, development, and management; Information

Architectures; Enterprise Application Integration e-business; ERP

applications; Data Warehousing; Data Mining; CRM; Internet,

Object and Client/Server Technologies and Strategic Consulting. Email- nhashmi@infoframeworks.com url: http://infoframeworks.com Tel: 603-432-4550

Introduction

Naeem Hashmi

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AgendaBusiness Applications - Today and Tomorrow

Technical Information Architecture• Evolution of The Extraprise Information Factory

The SAP Technology Framework• The Business Intelligence, Enterprise Portal and Exchange

Framework for Successful Collaborative Applications

Q&A

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Agenda

Business Applications - Today and Tomorrow

Technical Information Architecture• Evolution of The Extraprise Information Factory

The SAP Technology Framework• The Business Intelligence, Enterprise Portal and Exchange

Framework for Successful Collaborative Applications

Q&A

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Business, Internet, & Intelligence Convergence!

Internet & e-Business

Portals

Leg

acy

Ap

plicati

on

sIn

tellig

en

t Colla

bora

tion

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Technical Architectures

TA1

TA2

VITAL

…

…

Data CollectionLeft Side

Data AccessRight Side

BusinessApplications

Data Warehouses (Corporate Information Factory)

Virtually Integrated Technical Architecture Life cycle

*

*

Dictionary/Reference

End UserServices

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The eBusiness @ Work TodayToday

Source: The Computer World, July 2000

Thank You.

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Let me check Banker’s giving History1Today

Source: The Computer World, July 2000

Wow. Banker must be in a good mood today. Donations were much higher than the past 3 years! Gee.. Thanks

2

I should i-fax charity Tax-credit info to donor’s Tax Attorney

3

BUT, First, Let me also check banker’s Donations to others compared to me!

4

Not Good. Donor has given more to the others sitting around the corner.

5Tomorrow

THE Big Question? WhyWhat am I doing wrong here?Am I not dress well? orAm I not cute? or

My Business Services Provider is not sending me right information to target right donors at the right corner at the right time !

6

A big cultural, business and technical challenge: Providing intelligence services to the masses…Just like a Utility

An extremely complex task to implement Integrated and Business Intelligence-aware Internet Centric Environment

A big cultural, business and technical challenge: Providing intelligence services to the masses…Just like a Utility

An extremely complex task to implement Integrated and Business Intelligence-aware Internet Centric Environment

7

… And Tomorrow

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Collaborative Applications - Major Challenges

Intelligence• Internal, External

• Structured, Unstructured

Integration• Applications, Data, and Functions

• Internal, external

Infrastructure• Portals, Security, Workflow

• Hardware/Software/Applications

• Operations and Management

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Evolving to new Information Architecture

IntegrationPortal

Information FlowCollaboration

ContentContent

AnalyticsAnalyticsAnalyticsAnalytics

Strategic Strategic Strategic Strategic

IntelligentIntelligentInfragisticInfragisticIntelligentIntelligentInfragisticInfragistic

CRMCRM

TacticalTacticalB2xB2x

Data CollectionLeft Side

Data AccessRight Side

End UserServices

Dictionary/Reference

TA2 New Architecture

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Agenda

Business Applications - Today and Tomorrow

Technical Information Architecture• Evolution of The Extraprise Information Factory

The SAP Technology Framework• The Business Intelligence, Enterprise Portal and Exchange

Framework for Successful Collaborative Applications

Q&A

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The Extraprise Information Factory

Definition“The Extraprise Information Factory is a Technical Architecture to construct and deploy scalable, extendable, distributable and integrated solutions needed to support integrated critical applications.”

Under this architecture, the Strategic, Tactical, eBusiness, Business Intelligence and Operational applications are tightly integrated under common infrastructure.

“The Extraprise Information Factory is a Technical Architecture to construct and deploy scalable, extendable, distributable and integrated solutions needed to support integrated critical applications.”

Under this architecture, the Strategic, Tactical, eBusiness, Business Intelligence and Operational applications are tightly integrated under common infrastructure.

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The Extraprise Information Factory

Defines four types of Information

Integration Layers to construct

collaborative business application

components• Tightly Integrated

• Loosely Integrated

• File Based Integrated

• On-Demand Integrated

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The Extraprise Information Factory

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The Extraprise Information Factory

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The Extraprise Information Factory

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The Extraprise Information Factory

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The Extraprise Information Factory

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Collaborative Applications - Major Challenges

Intelligence• Internal, External

• Structured, Unstructured

Integration• Applications, Data, and Functions

• Internal, external

Infrastructure• Portals, Security, Workflow

• Hardware/Software/Applications

• Operations and Management

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Agenda

Business Applications - Today and Tomorrow

Technical Information Architecture

• Evolution of The Extraprise Information Factory

The SAP Technology Framework

• The Business Intelligence, Enterprise Portal and Exchange

Framework for Successful Collaborative

Applications

Q&A

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SAP Technology Framework

SAP Technology Stack

Exchange

Process C Collaboration

Exchange

Process C Collaboration

PortalInfrastructure

User Centred Collaboration

PortalInfrastructure

User Centred Collaboration

Web Application Server

Web Services

J2EE and ABAP

CR

MC

RM

SA

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SA

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CM

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PLM

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Business IntelligenceFramework

Source: SAP

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Traditional Business Intelligence Traditional Business Intelligence ApplicationsApplications

• • Executive Information SystemsExecutive Information Systems• • Decision Support SystemsDecision Support Systems• • Enterprise Information SystemsEnterprise Information Systems• • Management Support Systems Management Support Systems • • OLAP (On-Line Analytical OLAP (On-Line Analytical

Processing)Processing)

as well as technologies such as:as well as technologies such as:• • Data MiningData Mining• • Data VisualizationData Visualization• • Geographic Information SystemsGeographic Information Systems

Traditional Business Intelligence Traditional Business Intelligence ApplicationsApplications

• • Executive Information SystemsExecutive Information Systems• • Decision Support SystemsDecision Support Systems• • Enterprise Information SystemsEnterprise Information Systems• • Management Support Systems Management Support Systems • • OLAP (On-Line Analytical OLAP (On-Line Analytical

Processing)Processing)

as well as technologies such as:as well as technologies such as:• • Data MiningData Mining• • Data VisualizationData Visualization• • Geographic Information SystemsGeographic Information Systems

Today, Business Intelligence goes Today, Business Intelligence goes beyond traditional definition that beyond traditional definition that includes: includes:

• • Balanced Score CardsBalanced Score Cards

• • Click-Stream AnalysisClick-Stream Analysis

• • CRM AnalyticsCRM Analytics

• • SCM AnalyticsSCM Analytics

• • Closed-Loop AnalyticClosed-Loop Analytic

• • Full-Circle AnalyticsFull-Circle Analytics

Today, Business Intelligence goes Today, Business Intelligence goes beyond traditional definition that beyond traditional definition that includes: includes:

• • Balanced Score CardsBalanced Score Cards

• • Click-Stream AnalysisClick-Stream Analysis

• • CRM AnalyticsCRM Analytics

• • SCM AnalyticsSCM Analytics

• • Closed-Loop AnalyticClosed-Loop Analytic

• • Full-Circle AnalyticsFull-Circle Analytics

Business Intelligence is a process to monitor key indicators about business environment, customers, partners, suppliers, regulations, competitors, industry trends and their impact on the business strategy and help define/improve profitable business model

Business Intelligence is a process to monitor key indicators about business environment, customers, partners, suppliers, regulations, competitors, industry trends and their impact on the business strategy and help define/improve profitable business model

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What in Business Intelligence?

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Business IntelligenceBusiness IntelligenceBusiness IntelligenceBusiness Intelligence

TIMELYTIMELY

ACCURATEACCURATE

RIGHT PLACERIGHT PLACE

SECURESECURE

TIMELYTIMELY

ACCURATEACCURATE

RIGHT PLACERIGHT PLACE

SECURESECURE

COLLABORATIONCOLLABORATION

KNOWLEDGE MGMTKNOWLEDGE MGMT

BUSINESS PROCESSE BUSINESS PROCESSE INTEGRATIONINTEGRATION

COLLABORATIONCOLLABORATION

KNOWLEDGE MGMTKNOWLEDGE MGMT

BUSINESS PROCESSE BUSINESS PROCESSE INTEGRATIONINTEGRATION

EXTERNALEXTERNALRESOURCESRESOURCESEXTERNALEXTERNAL

RESOURCESRESOURCES

INTERNALINTERNALRESOURCESRESOURCESINTERNALINTERNAL

RESOURCESRESOURCES

PartnersSuppliers

Customers

Business UnitsR&D

Employee

Business Applications, Data Warehouses, ResearchExpertise, Knowledge Repositories, Libraries

UsersSystemsIntegration

Customers PartnersSuppliers

Sales/MarketingServices

Industry Trends, Regulations, Economic Climate Competitors, Financial Drivers, Research

Business Intelligence Process

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+420 InfoCubes

+90 ODS Objects

+1700 Queries

SAP Business IntelligenceSAP Business Intelligence consists of the following four solutions:

1. SAP Business Information Warehouse• Data Warehousing Solution

2. Business Analytics • Business Content

3. Knowledge Warehouse• Knowledge Management

4. Enterprise Portal• Information Integration and Delivery

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SAP Business Information Warehouse

A complete Data Warehouse Solution.

Analytical Applications Platform

Integrated with SAP Business Applications

DataExtraction

Transformation

Data WarehouseData Warehouse

Reports

Data Sources

Reporting and Analysis

Data Access

Source: SAPSource: SAP

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SAP BI Integrated Framework & EIF

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Personalization

Customization

Presentation an Navigation

Aggregation

Categorization/Taxonomy/Search

Unification

Collaboration

Workflow

Administration& Single Sign-on

Integration

Business Intelligence

SAP Enterprise Portal

Groupware

Groupware

CRMCRM ........Business ApplicationBusiness

ApplicationSAPSAP WebWeb

Portal client

Information sources

Porta

l Conte

nt D

ir BI Unifica-tion KM Y!

iViewServer

Portal Builder Use

r/Role

Mgm

t

Enterprise Portal Solution

Source: SAP

Info

rmati

on

Sou

rces

Info

rmati

on

Man

ag

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form

ati

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Con

sum

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SAP Enterprise Portal - Unifier

Groupware

Groupware

CRMCRM ........Business ApplicationBusiness ApplicationSAPSAP WebWeb

Portal client

Information sources

Po

rtal C

on

ten

t Dir

BI Unifica-tion KM Y!

iViewServer

Portal Builder Use

r/Ro

le M

gm

t

Enterprise Portal Solution

Source: SAP

UNIFIER

Unification • Ideal for providing an Integrated

Information view across applications

• Consolidation of structures/unstructured content

Not an EAI Tool

On-Demand Integration• Very important for Collaborative

solutions

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SAP Exchange

Technology for Collaborative applications

Based on XML messaging model for business process driven information exchange across applications

Integration Mode:• Loosely Coupled applications

• Not for true real-time application Integration

• Scalability

• Ideal for Event centric applications – not for large data oriented applications

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SAP Exchange Infrastructure

Integration ServerIntegration Server

Integration Engine

IntegrationRepositoryIntegrationRepository

IntegrationDirectory

IntegrationDirectory

AdditionalIntegrationServices

configured knowledge

to businesspartners

to other publicor private

exchanges

to 3rd

party or SAPcomponents

Share CollaborationKnowledge

Execute CollaborativeBusiness Processes

EnsureCollaborationReliability

IntegrationMonitor

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Agenda

Business Applications - Today and Tomorrow

Technical Information Architecture

• Evolution of The Extraprise Information Factory

The SAP Technology Framework

• The Business Intelligence, Enterprise Portal and Exchange

Framework for Successful Collaborative

Applications

Q&A

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Recipe for Successful cBusiness

Tight Integration with Business Intelligence

Supports Integration modes• Tightly Integrated

• Loosely Integrated

• File Based Integrated

• On-Demand Integrated

Business Process Driven

Flexibility

EIF helps identify information Integration classes to construct right collaborative applications

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Collaborative Solutions - SAP xApps

New paradigm to develop new web-based application on top of existing business and applications.

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Pro

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People (Enterprise Portal)People (Enterprise Portal)

Information (Business Intelligence)Information (Business Intelligence)

Processes (Exchange Infrastructure)Processes (Exchange Infrastructure)

SAP xApps

Web

AS

Web

AS

Web

AS

Web

AS

Source: SAP

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SAP xApps

BENEFITS

• Extend the value of existing systems

• Business Intelligence Driven

• Can adapt to changing business drivers

• Quick design and implementation life cycle

• ISSUES

• Latency

• Security

• Performance

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Closing Remarks If you want your information supply-chain to

adapt to the changing business drivers, the

Business Intelligence has to be at the center of

your cBusiness universe and infrastucture

supports solid integration capabilities to drive

information flow across the enterprise.

The EIF offers a good Information Architecture to

formulate future cBusiness applications.

Hosted by

Agenda

Business Applications - Today and Tomorrow

Technical Information Architecture

• Evolution of The Extraprise Information Factory

The SAP Technology Framework

• The Business Intelligence, Enterprise Portal and Exchange

Framework for Successful Collaborative

Applications

Q&A