Imlil.ranee Long, N. Informdtion and referral services: a short history , and some Soc Serv R, 47, Mar 1973, 49-62. 542 Ogren, Evelyn H. Fublic opinions about public welfare. Social work, 18, Jan 1973, 101-107. support "far outweighed" oPposit1on, and newspapers and television provided twice as much information about public weltare as friends. exper1ence, in Los Angeles County and San Francisco Bay area. nudolph, Claire S. A conceptual framework for the analysis of public sccial service delivery. PhD diss •• Syracuse Univ., 1973. DA34: 6750&. 1544 Schneider, Anne Larason. Public opinion, political Frocesses and welfare allocation policy in the Amer1can states. PhD d1SS •• Indiana Univ., 1973. OA]4: 71146A. Exallines the relationship between citizen preference and weltare allocation policy in 4b states. 1545 Torczner, James L. Marin Head Start: a case study in community control. CSW diss., Univ. of Calitornia, Berkeley, 1973. DA34:7]35A. Ccmpares two Head Start one Operated by parents and one adm1nistered by the publ1C schools. 1546 Wang. V. L. Using cooperative extension programs tor health education. Am .1 Public Health, 64, Feb H74. 107-1". Weber, B. A parent of a retarded Ch1ld gives her idea of A services needed. Child Weltare, 53, Feb 1974. 911-101. ISO SEE RNTRIES: 0418, 1336. 1343, 1425, 14b7, 2559 HOTELS, RESORts, RESTAURANTS '548 Doing the chores fer hotels. Rsns W, 2297. Sept 15 1973, 212. Special computer systems solve the problells of good , Customer relations. 549 Martel, Arthur Hervey. An economic analysis of the market structure of the hotel-motel industry. PhD diss., Univ. of Massachusetts, 1974. 0135:25091. Concludes that tbe hotel-motel industry is characterized by monopolistic 1 Competition. 550 Shaner, Michael Cook. The relationships between personal values, organizational climate, and organizational a study of the hospitality industry. PhD d15S., Univ. of South Carolina, 1974. 01]5. Studied managers of large hotels. ALSo SEP. ENTRY: 18]5 INSURANCE 1551 Bailey, W. O. On corporate social responsibility. 15 Insurance, 75, Pall 1974, 8+. 52 Barnes, Jim D. and Bryan, John P. Consulerism and the casualty insurance industry. Best's Review property/Liability Ed, 75, June 1974. To avoid federal takeover, the lndustry must ensure that its Froducts live up to consumers' , expectations. 553 Beach, M. H•. What are 75.000 cons u aer s saying? Insurance, !5, Fall 1974, 1B+. travelers' office of consumer '5 lnformation. 54 8udd, Frank G. Influence of fear on saleslen. Cincinnati, Ohio: National 1975. 159 pp. Deals with the unconscious causes cf a aaleti.an's fear and the possible 15 Solutions to it. Daly, Margaret V. What's a nice laqazine like yours doing ln a place likp this? Best's Review Property/Liability Ins 99

Hotels, resorts, restaurants

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Imlil.ranee

'~4, Long, N. Informdtion and referral services: a short history, and some reco~mendations. Soc Serv R, 47, Mar 1973, 49-62.542 Ogren, Evelyn H. Fublic opinions about public welfare.

Social work, 18, Jan 1973, 101-107. support "far outweighed"oPposit1on, and newspapers and television provided twice asmuch information about public weltare as friends. exper1ence,ra~io, in Los Angeles County and San Francisco Bay area.

'~41 nudolph, Claire S. A conceptual framework for the analysisof public sccial service delivery. PhD diss •• Syracuse Univ.,1973. DA34: 6750&.

1544 Schneider, Anne Larason. Public opinion, politicalFrocesses and welfare allocation policy in the Amer1canstates. PhD d1SS •• Indiana Univ., 1973. OA]4: 71146A. Exallinesthe relationship between citizen preference and weltareallocation policy in 4b A~~rican states.

1545 Torczner, James L. Marin Head Start: a case study incommunity control. CSW diss., Univ. of Calitornia, Berkeley,1973. DA34:7]35A. Ccmpares two Head Start syste~s. oneOperated by parents and one adm1nistered by the publ1Cschools.

1546 Wang. V. L. Using cooperative extension programs tor healtheducation. Am .1 Public Health, 64, Feb H74. 107-1".

1~47 Weber, B. A parent of a retarded Ch1ld gives her idea ofA services needed. Child Weltare, 53, Feb 1974. 911-101.

ISO SEE RNTRIES: 0418, 1336. 1343, 1425, 14b7, 2559

HOTELS, RESORts, RESTAURANTS

'548 Doing the chores fer hotels. Rsns W, 2297. Sept 15 1973,212. Special computer systems solve the problells of good

, Customer relations.549 Martel, Arthur Hervey. An economic analysis of the market

structure of the hotel-motel industry. PhD diss., Univ. ofMassachusetts, 1974. 0135:25091. Concludes that tbehotel-motel industry is characterized by monopolistic

1 Competition.550 Shaner, Michael Cook. The relationships between personal

values, organizational climate, and organizationale~fectiveness: a study of the hospitality industry. PhDd15S., Univ. of South Carolina, 1974. 01]5. Studied managersof large hotels.

ALSo SEP. ENTRY: 18]5

INSURANCE

1551 Bailey, W. O. On corporate social responsibility.15 Insurance, 75, Pall 1974, 8+.

52 Barnes, Jim D. and Bryan, John P. Consulerism and thecasualty insurance industry. Best's Review property/Liability~ns Ed, 75, June 1974. To avoid federal takeover, thelndustry must ensure that its Froducts live up to consumers'

, expectations.553 Beach, M. H•. What are 75.000 cons uaers saying? Insurance,

!5, Fall 1974, 1B+. travelers' office of consumer'5 lnformation.

54 8udd, Frank G. Influence of fear on saleslen. Cincinnati,Ohio: National Und~[writer, 1975. 159 pp. Deals with theunconscious causes cf a aaleti.an's fear and the possible

15 Solutions to it.5~ Daly, Margaret V. What's a nice laqazine like yours doing

ln a place likp this? Best's Review Property/Liability Ins