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Outsourcing To an entirely new level

Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

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Page 1: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

Outsourcing To an entirely new level

Page 2: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

Hourly Paid Processes

Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound (telemarketing, survey’s etc), insurance, healthcare, legal, document management, financial, content writing. All affiliates shall be starting with outbound telemarketing as an initial phase.

Page 3: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

1. ALL CENTRES MUST PROVIDE A PROPER BUSINESS LICENSE; NO CENTRE WILL BE ACCEPTED OR EVEN

CONSIDERED WITHOUT PROPER IDENTIFICATION OF DOING BUSINESS.

2. ALL AFFILIATE CENTRES WILL BE EARNING THE SAME AMMOUNT OF $6.00./hr/seat THIS PAYOUT SHALL BE INCREASED ON PERFORMANCE BASIS

3. IF THERE IS ANY BROKER OR CONSULTANT INVOLVED IN SETTING UP YOUR AFFILIATION, THEY

MUST HAVE ARRANGMENTS WITH (YOU) THE AFFILIATE TO EARN AND RECEIVE THEIR COMMISSION.4. ALL CENTRES MUST START WITH A MINIMUM OF 40 AGENTS (NO EXCEPTIONS) IN THE PILOT PHASE AND WILL NEED TO BE IN A POSITION TO RAMP UP TO 150

SALES AGENTS WITHIN FOUR (4) MONTHS TIME.5. THE PAYOUTS WILL BE WIRED TO THE CENTRES

MONTHLY. THE FIRSTPAYOUT TO THE CENTRE WILL BE AFTER 45 DAYS OF OPERATIONS ON THE PROCESS

AND THEN ON MONTHLY.6. THE WIRE TRANSFER CHARGES LEVIED BY THE

BANK FOR THE CENTRE’S INVOICE PAYMENT TRANSFER WILL BE DEDUCTED FROM THE CENTRE’S

INVOICE.

Requirements

Page 4: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

10.TRAINING IS A REMOTE STEP BY STEP POWER POINT PRESENTATION THAT WILL TEACH YOUR ENTIRE TEAM ON THE PROCESS AS WELL AS YOU WILL BE TRAINED BY OUR EXPERIENCED TEAM.

9.PROPER INFORMATION AND TRAINING WILL BE PROVIDED, WE UPDATE OUR SERVICES ON A REGULAR BASIS THOURGH EMAILS ALERTS AND LITERATURE

11.DATA WILL BE PROVIDED TO AFFILIATES FOR FREE, FOR CERTAIN PROCESSES WHICH REQUIRE IT

8.ALL CENTRES WILL NEED TO HAVE A QUALITY TEAM IN PLACE TO CHECK THE QUALITY OF THE CALLS AND MONITOR THE CALL DONE BY YOUR TEAM VERY CLOSELY. (MISLEADING OR MISREPRESENTATION OF THE PRODUCT SERVICE WILL NOT BE TOLERATED).

7.WE ARE ONLY SEEKING PROFESSIONAL MARKETING CENTERS WITH CLEAR ENGLISH SPEAKING AGENTS WITH SOME SALES EXPERIENCE WITH PROPER WORK EHTICS AND A STRONG MANAGEMENT TEAM ALREADY IN PLACE. RESPECTABLE LONG LASTING RELATIONSHIPS IS WHAT WE DESIRE THROUGH OUR TOP RATED SERVICES, CUSTOMERS ARE HELD TO THE HIGHEST RESPECT BY OUR CLIENTS AND WE EXPECT THE SAME FROM OUR CENTRES!(fresh centers will be considered as well)

Page 5: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

Terms & Conditions

Contract Term shall be of one year.

All affiliate center’s

interested should fill

out the Vendor Contact Sheet

attached, and

questionnaire.

If there is any broker or

consultant involved in

setting up your affiliation, they

must have arrangements with (YOU) the

Affiliate to earn and

receive their commission.

In outbound services all

calls need to be recorded

without fail & need to be stored at

your end for at least a

minimum of six (6)

months.

Page 6: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

Product : Home security, internet, satellite Start Date : Asap. As soon as center can go live. Agents : 40(Min) – 150. With at least 1 to 2 years of outbound telemarketing experience, and

should be able to close the sales. Payout : $6/hour/agent. Database/call list: Provided by us. Payout cycle : Monthly in arrears. Training : Provided, but not paid for. Sales Target : 1spd per agent. Duration : Ongoing, initial contract for one year, depending on performance shall be extended to

another four years.

Process flow is;  The agent markets the product and transfers the call to supervisor internally for closing. The supervisor closes the call and verifies all the information provided to and by the customer. All calls are to be recorded and saved for a period of 120 days (3 months) if required before being

discarded.

Process Details

Page 7: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

Who are we? Arrowsol8, opened for business in 2007, mainly concentrating on Recruitment Process Outsourcing for companies in the

United Kingdom, later on starting knowledge & Business Process outsourcing for companies all over the world.With the passage of time Arrowsol8 transformed into a full-fledged outsourcing firm, joining hands with call centers from every corner of the world, taking the outsourcing industry to a complete new level of off shoring.We help our clients to better understand the benefits and securely providing them with the most feasible and cost effective solutions, taking the load of their shoulders & customizing it to and undiscovered extent.With the current economic conditions cutting costs is one of the best ideas anyone can come up with, how to do it is always the question left unanswered, but we have a solution for that.

With years of experience in customer interaction management, some of the biggest names in business trust us to take care of their customers. Arrowsol8’s commitment to customer success is evident with client tenures that are above the industry average. Arrowsol8 has a strong Quality assurance and control measures to build quality into the products and services. The quality procedures are well defined which will help ensure that every service is provided with high quality which will surpass the customers expectations. Arrowsol8 lays highest emphasis on the quality of customer interaction services. It has a sound procedure to monitor every call between its representatives and valued customers.

Working collectively with clients and vendors to provide its clients the best possible service.

Having vendors Providing services from; USA, Europe, Australia, Canada, South Africa, India, Philippines, Russia, Brazil, Pakistan and various other countries.

Bridging the gap's in the industry and changing the thoughts of clients on how exactly this industry benefits their companies.

Page 8: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

Contacts

[email protected] www.arrowsoleight.com

+92-423-5753294

Page 9: Hourly Paid Processes Arrowsol8 will be hiring your agents for various processes, from across the globe to provide services such as inbound, outbound

Thank You!