How Are We Doing?IDOL Metrics

Q1 2009

“Advancing the safety, health and prosperity of Hoosiers in the workplace”

0

20

40

60

80

100

120

140

160

180

200

1986

1988

1990

1992

1994

1996

1998

2000

2002

2004

2006

2008

IOSHA Inspected Fatailites

Indiana Work-related fatalities

2008: 492009 Jan - April: 10

2005 -2009 Number of IOSHA Inspected Fatalities

0

1

2

3

4

5

6

7

8Actual

Annual Average

2009 (Jan – Apr) IDOL Inspected Fatal Events

0 1 2 3 4 5

Contact withObject

Struck by vehicle

Fall

Drowning

Illness

IOSHA: Number of Inspections2008 Average: 152 per month

0

50

100

150

200

250

Jun-

04

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Actual

Annual Average

Target

KPI & GEFP

IOSHA Inspections by Division

020406080

100120140160

Jan-06

Mar-

06

May

-06Jul-0

6

Sep-06

Nov-06

Jan-07

Mar-

07

May

-07Jul-0

7

Sep-07

Nov-07

Jan-08

Mar-

08

May

-08Jul-0

8

Sep-08

Nov-08

Jan-09

Mar-

09

ConstructionSafetyHygiene

Percent of Construction Inspections

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Jun-

05

Oct-05

Feb-0

5

Jun-

05

Oct-06

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Actual

Annual Average

Target

IOSHA Attempted Inspections

0%

5%

10%

15%

20%

25%

30%

35%

40%

Actual

Annual average

Target

NCR: Open IOSHA Files

0

200

400

600

800

1000

1200

1400

1600

1800Q

1 05

Q2

05

Q3

05

Q4

05

Q1

06

Q2

06

Q3

06

Q4

06

Q10

7

Q20

7

Q30

7

Q40

7

Q10

8

Q20

8

Q30

8

Q40

8

Q10

9

Actual

Target

Percent of Contested Safety Orders

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

Jun-

04

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Actual

Annual Average

Target

Cases Closed by the BSR

0

5

10

15

20

25

30

35

40

Jan-

04

May

-04

Sep-0

5

Jan-

05

May

-05

Sep-0

5

Jan-

06

May

-06

Sep-0

6

Jan-

07

May

-07

Sep-0

7

Jan-

08

May

-08

Sep-0

8

Jan-

09

Actual

Annual Average

Target

Child Labor Inspections

0

100

200

300

400

500

600

Jan-

04

May

-04

Sep-0

4

Jan-

05

May

-05

Sep-0

5

Jan-

06

May

-06

Sep-0

6

Jan-

07

May

-07

Sep-0

7

Jan-

08

May

-08

Sep-0

8

Jan-

09

Actual

Average

Target

GEFP

Child Labor Training

0

5

10

15

20

25

30

35

40

Jul-0

5

Oct-05

Jan-

06

Apr-0

6

Jul-0

6

Oct-06

Jan-

07

Apr-0

7

Jul-0

7

Oct-07

Jan-

08

Apr-0

8

Jul-0

8

Oct-08

Jan-

09

Actual

Target

Average

GEFP

Percent of Child Labor Inspections with No Minors

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Jan-

04

May

-04

Sep-0

4

Jan-

05

May

-05

Sep-0

5

Jan-

06

May

-06

Sep-0

6

Jan-

07

May

-07

Sep-0

7

Jan-

08

May

-08

Sep-0

8

Jan-

09

Actual

Yearly average

Target

INSafe Consultations

0

10

20

30

40

50

60

70O

ct-0

4

Jan-

05

Apr

-05

Jul-0

5

Oct

-05

Jan-

06

Apr

-06

Jul-0

6

Oct

-06

Jan-

07

Apr

-07

Jul-0

7

Oct

-07

Jan-

08

Apr

-08

Jul-0

8

Oct

-08

Jan-

09

Actual

Annual Average

Target

GEFP

Average time to complete INSafe Consultation

0

50

100

150

200

250

300

350

Oct

-04

Jan-

05

Apr

-05

Jul-0

5

Oct

-05

Jan-

06

Apr

-06

Jul-0

6

Oct

-06

Jan-

07

Apr

-07

Jul-0

7

Oct

-07

Jan-

08

Apr

-08

Jul-0

8

Oct

-08

Jan-

09

Actual

Yearly Average

Target

INSafe Training & Interventions

0

5

10

15

20

25

30

35

40

45

50Ja

n-05

Apr

-05

Jul-0

5

Oct

-05

Jan-

06

Apr

-06

Jul-0

6

Oct

-06

Jan-

07

Apr

-07

Jul-0

7

Oct

-07

Jan-

08

Apr

-08

Jul-0

8

Oct

-08

Jan-

09

Actual

Annual Average

CCW Audits Closed Annually

0

10

20

30

40

50

60

70

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

Meritorious CCW Audits Where Money is Recovered

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2006 2007 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09

Actual

Annual average

Target

KPI & GEFP

Number of CCW Projects

0

50

100

150

200

250

300

Jan-

05

Apr-0

5Ju

l-05

Oct-

05

Jan-

06

Apr-0

6Ju

l-06

Oct-

06

Jan-

07

Apr-0

7Ju

l-07

Oct-

07

Jan-

08

Apr-0

8Ju

l-08

Oct-

08

Jan-

09

Actual

Annual Average

Number of CCW Hearings

0

10

20

30

40

50

60

70

80

90

Jan-08

Feb-08

Mar-08

Apr-08

May-08

Jun-08

Jul-08

Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

Actual

Annual Average

Wage Claims Received

0

20

40

60

80

100

120

140

160

180

200

Jan-08

Feb-08

Mar-08

Apr-08

May-08

Jun-08

Jul-08

Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

ViableRefer to AttorneyMore infoOver 6KDeniedAnnual Average

Discrimination Cases Closed

0

2

4

6

8

10

12

14

Jan-

06

Apr-0

6

Jul-0

6

Oct-06

Jan-

07

Apr-0

7

Jul-0

7

Oct-07

Jan-

08

Apr-0

8

Jul-0

8

Oct-08

Jan-

09

Apr-0

9

Actual

Annual average

Discrimination Case Time Open

0

20

40

60

80

100

120

Jan-

04

May

-04

Sep-0

4

Jan-

05

May

-05

Sep-0

5

Jan-

06

May

-06

Sep-0

6

Jan-

07

May

-07

Sep-0

7

Jan-

08

May

-08

Sep-0

8

Jan-

09

May

-09

Actual

Baseline

Target

Reimbursed Mileage

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

Jun-

04

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Actual

Annual Average

Fleet Mileage

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

Jun-

07

Oct-07

Feb-0

7

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Actual

Annual Average

Total Mileage

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

Jul-0

4

Nov-04

Mar

-05

Jul-0

5

Nov-05

Mar

-06

Jul-0

6

Nov-06

Mar

-07

Jul-0

7

Nov-07

Mar

-08

Jul-0

8

Nov-08

Mar

-09

Personal

Fleet

Annual Average

Total Mileage

0%

20%

40%

60%

80%

100%

Jul-0

4

Nov-04

Mar

-05

Jul-0

5

Nov-05

Mar

-06

Jul-0

6

Nov-06

Mar

-07

Jul-0

7

7-Nov

8-Mar

Jul-0

8

8-Nov

9-Mar

Personal

Fleet

Mine Inspections

0

10

20

30

40

50

60

Q1 20

06

Q2 20

06

Q3 20

06

Q4 20

06

Q1 20

07

Q2 20

07

Q3 20

07

Q4 20

07

Q1 20

08

Q2 20

08

Q3 20

08

Q4 20

08

Q1 20

09

Actual

Annual average

Target

GEFP

Key Performance IndicatorsKPI’s

• The IDOL is required to have Key Performance Indicators (KPI’s) for the Governor’s Performance Dashboard. The KPIs reflect IDOLs performance in achieving its Mission.

– KPI #1: Non-fatal occupational injury and illness rate (per 100 employees). Relates to the IDOL mission of advancing health and prosperity by reducing workplace injuries & illnesses. It is an outcome based measure that is collected by the QMS division in partnership with the Bureau of Labor Statistics and reported annually through the Survey of Occupational Injuries and Illness (SOII). The Green target reflects a 5.3% decrease which has been the average decrease since 1996. The yellow target reflects a below average decrease.

– KPI #2: Percent of meritorious public works wage audits resulting in wage recovery. It tracks the effectiveness of IDOL’s wage division in processing unfair wage practices. It is an outcome based measure tracked in real-time in the Public Works Audits database by the auditors in the Wage & Hour division. The Green target represents a change in magnitude equal to the 2006-2007 increase. The Yellow target represents the 2007 average.

– KPI #3: Number of new IOSHA inspections. Indicates the number of businesses visited and inspected for the purpose of evaluating an employer’s compliance with OSHA standards. It is an output measure stored in the IOSHA database, the NCR. The Green target of 500 inspections reflects best in class when compared to other state programs. Yellow (325) indicates that goals set forth in the state grant have been met.

Government Efficiency and Financial Planning

GEFP• A measure is required for each IDOL fund center. A division may have

more than one fund center. All KPI’s are also used for the GEFP fund center measures.

Fund Center Name Program Objective Program Indicator

Labor Division Operations, Wage & Hour, Child Labor and CCW

Percent of Meritorious Public Works Wage Audits resulting in Wage Recovery

Labor Division Operations, Wage & Hour, Child Labor and CCW

Number of Child labor Inspections

Mining Division Underground mining laws Number of Mine inspections

Statistics, Technology and Performance

Quality Metrics and Statistics Bureau of Labor Statistics Survey Return Rate

Occupational Safety & Health Occupational Safety and Health Non-Fatal occupational injury and Illness rate

Occupational Safety & Health Occupational Safety & Health Number of new IOSHA inspections

Employment of Youth Child labor Training Child Labor Law training classes conducted

Safety Education & Training INSafe S&H consultations Number of Safety and Health consultations

OSHA Survey OSHA Data Initiative ODI Return Rate