How many balls can you juggle at one time?

Identify 7 balls extension middle managers juggle every day in leading the extension programIdentify strategies for keeping the balls in the air

LeadershipAdministrative ManagementOffice ManagementFiscal ManagementPersonnel ManagementProgram ManagementPublic Relations & Marketing

Provide leadership and direction for the overall extension and help others to understand the mission and vision of extension and its relationship to other agencies and institutions.

Promote the vision & missionSupport the strategic planExplain the land grant systemCommunicate the history, philosophy & contemporary nature of extensionCreate an atmosphere for positive working relationships & teamworkPromote positive working relationships with research & 1890 personnelModel personal accountability

Inspire positive attitudes, professionalism & leadership among personnel Set high expectations for performanceSeek to improve personal selfEffectively manage conflictPromote critical thinking Demonstrate exemplary work ethicsEffectively manage groups

Effectively and efficiently manage all office, fiscal, personnel and programmatic issues .

Follow extension & university policies & proceduresComply with Civil Rights, Equal Opportunity Employment (EEO), Affirmative Action (AA) & other appropriate employment laws & policiesFacilitate effective communication (both written & oral) among extension personnel at the local, district & state level Understand and promote diversity

Maximizes the use of all resources to promote professionalism and efficiency for the extension program.

Keep the office open and equippedMaintain a professional & safe business atmosphereConduct well-organized staff conferences, keeping thorough records Maintain effective communications with all personnel in officeInvolve personnel in decision-makingKeep the office clean, neat & presentable to the public

Effectively secures and utilizes financial resources.

Follow all accounting policies & proceduresSecure sustainable funding to support extension programsMaintain current cooperative agreements for all partnersEnsure proper invoicing of partnersPrepare and defend annual budget to partners and stakeholdersMaintain accurate financial recordsInvolve extension personnel in budget development & purchasing decisions

Provides an environment that allows for the continued growth and development of all extension personnel.

Orient new staff.Conduct effective annual performance evaluations & provide positive feedback Foster courteous & productive co-worker relationshipsFollow personnel policies and proceduresSupport extension personnel in personal & professional growthMotivate extension personnel to do their best workReward exemplary performanceHelp prepare extension personnel for promotion Work with appropriate individuals to promptly address poor performance, policy violations & similar issuesHold extension personnel accountable for work hours

Ensures the extension program effectively addresses issues of concern to stakeholders by providing high-quality educational, research-based programs.

Align program plans with identified issuesBe sure that outcomes accurately reflect the impact & results of program effortsBe able to explain extension’s program development theory & cycleSubmit reports on timeSupport extension educators in the development & maintenance of effective program advisory councils/committees.Attend local program advisory council meetingsEncourage the recruitment and effective use of volunteers

Effectively promotes the value of the extension and develops and maintains strong partnerships.

Build strong partnerships and collaborationsPromote positive image of self and extensionPromote the brand identity of extensionAttend appropriate government meetings Report progress to stakeholders and partnersHave a public relations strategyEstablish rapport with key individualsUse all media outlets to tell extension’s storyParticipate in commodity & civic organizations & associations

Initiative Fairness Objectivity Personal

accountability Positive attitude Responsiveness Attention to detail Caring

Integrity Respect for diversity Perception Sensitivity Behavioral flexibility Assertiveness Professionalism Organizational skills