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How To Add The New Clinic Remote Agent To Your Desktop by Tom Mack updated 1/17/12 1. Remove older version of Remote Desktop (use Remove Program in Control Panel) 2. Copy and paste the following URL into your web browser to install the new Remote Desktop program http://ncs-tolero1/Documents/ClinicalRemoteAgentInstall.zip 3 Be sure to click “open” here

How To Add The New Clinic Remote Agent To Your Desktop by Tom Mack updated 1/17/12 1.Remove older version of Remote Desktop (use Remove Program in Control

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Page 1: How To Add The New Clinic Remote Agent To Your Desktop by Tom Mack updated 1/17/12 1.Remove older version of Remote Desktop (use Remove Program in Control

How To Add The New Clinic Remote Agent To Your Desktop

by Tom Mack updated 1/17/12

1. Remove older version of Remote Desktop (use Remove Program in Control Panel)2. Copy and paste the following URL into your web browser to install the new Remote Desktop

programhttp://ncs-tolero1/Documents/ClinicalRemoteAgentInstall.zip

3

Be sure to click “open”

here

Page 2: How To Add The New Clinic Remote Agent To Your Desktop by Tom Mack updated 1/17/12 1.Remove older version of Remote Desktop (use Remove Program in Control

• Right click on ClinicalRemoteAgentInstaller

• Click Run as administrator, and answer yes to give permission to run program

Right Click!!

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Page 3: How To Add The New Clinic Remote Agent To Your Desktop by Tom Mack updated 1/17/12 1.Remove older version of Remote Desktop (use Remove Program in Control

Verify the icon is in the bottom right toolbar and perform a test remote into a

CWS using last 3 letters “glg” or an IP address for an AWS

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Finally…when you close the remote desktop, ALWAYS click Hide. If Exit is

clicked You will have to reinstall the whole Remote Desktop program

Did you know you can

remote into an AWS now too!!