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089-4555738, 089-6034334 [email protected]
Development Academy sudarat.ckc
How to Become a Sales Professional
www.da-academy.com
YouTube: da-academy channel
INTRODUCTION
Currently, business competition is high and customers have a lot of
choices to buy goods and service. Developing professional salespeople is one of the key successes in business. Salespeople are a first customer touch point to make a great impression and represent to your brand and company image.
The program is designed for salespeople to understand essential selling skill related to their roles and responsibilities. With an active learning class, it’s the powerful way to encourage participants to learn in a supportive and enjoyable environment through various activities to develop their skill and knowledge.
KEY BENEFITS
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Create positive attitude in sales
Create long term relationship with customers
Know how to uncover customers’ need and handling their objections.
Understand the professional selling process
Differentiate between salespeople and professional salespeople
KEY CONTENTS
• Sales attitude and mindset• The differentiate between salespeople and professional salespeople• 7 steps of professional selling skills
1. Preparation for success• Customers analysis• SMART objective• Creating positive first impression (Personality for brand and company image)• Tools
2. Opening and Rapport• Understand customers ‘style and behavior (DISC model)
3. Uncovering customers ‘needs• Insightful question technique
4. Product presentation (FAB technique)5. Handling customers’ objection
• Type of customers 'concern and handling techniques6. Sales closing techniques7. Post-call analysis
Ms. Sudarat ChokkijchaiSPEAKER
Educational Background
• Master of International Business, Macquarie University, Australia • Bachelor of Science in Pharmacy, Mahidol University, Thailand
Certificate of Training Program
Train the Trainer, Leadership, The 7 habits, Strategic thinking, Effective business analysis, Worldwide sales force excellence, Blue ocean strategy, Effective manager, Understanding customers interpersonal styles, PRISM Brain mapping, Charismatic for your success, Social media training, Closed loop marketing, Strategies management, High performance behaviors, Customer targeting, Living the brand etc.
• Sales and Marketing Coordinator, Indochina, TRB Chemedica (Thailand) Ltd.• Product Manager, R.X. company Ltd.• Marketing and Business Development Manager, Bioclin Asia (Thailand) Ltd.• Product Specialist, Medical Scientific Liaison and Medical Representative,
GlaxoSmithKhline (Thailand) Ltd.
Work Experience
OUR VALUE CUSTOMERS