How to boost efficiency in ATM Cash Management: with ...€¦ · ATM Reconciliation. The art of optimization. ... • Efficiency improve for (remaining) manual reconciliation is a

The art of optimization.


How to boost efficiency in ATM Cash Management: with automated reconciliation

April 18th, 2018


• Since the introduction of the Euro, Sautner & Partner has been optimisingcash logistic processes for central banks, CIT companies and other stakeholders of the industry.

• Today the company is market leader in Austria in

– ATM cash management and

– tracking&tracing solutions for the CIT industry

• and is delivering cash logistic standard software to customers esp. in Europe.

2ICCOS 2018 - Automatic reconciliation, April 18th, 2018

(c) Sautner&Partner GmbH, CONFIDENTIAL

Introduction of Sautner & Partner




360° ATM Cost Optimisation – Major tools

Cash monitoring,Demand forecasting,

Order planning

Status monitoring, Coordination of FLM/SLM

Automatic Reconciliation

360°Cost Optimisation

Optimise costs of• transport• cash availability• outgoing cash and residual

cash• InterestMinimise management effort

Reducing machine downtime and automating incident management

Minimise management effort


• Reconciliation is a time intensive and difficult process with a lot of information needed especially in situations of discrepancy

• Reconciliation of ATMs is important to get– accurate accounting and reporting

– detect fraud

– refund cash in case of technical machine problems

• Different methods of reconciliation– Cash reconciliation

• Compares counting results of residual cash to balance-data of last ATM-replenishment

– Account reconciliation

• Balances bank account of the ATM



ATM Reconciliation


• No uniform standard of replenish-ment processes exist. There are three main processes– cassette swap

– cash swap and

– cash add / top-up

• Who will be responsible for replenishment?– the bank employees,

– the cash-in-transit company (CIT)

– the merchant



ATM cash supply and replenishment process

Cash demand

forecasting

Sourcing, preparation

of cash

Transport

Replenish-ment

Processing of residual

cash

Reconcilia-tion


• Geldservice Austria (GSA) manages approx. 5.000 ATMs and CRS for more than 95% of Austrian commercial banks

• It is common practise by Austrian banks to use several accounts for a machine especially for cash recyclers– coins and banknotes

– deposits, recycling and withdrawal

– retracts and falsifications

• Different accounting logic and ruleset(s) for each bank– Accounting time, usage of accounts, accounting of foreign

customers

• Most banks request– Account reconciliation

(instead of cash reconciliation)



Situation in Austria


• Focusing on the following process– Cash Center (GSA) will be responsible for cash

management, cash processing and reconciliation

– CIT company will be responsible for transport and replenishment

– Cash swap procedure will be used



ATM cash supply and replenishment process

Cash demand

forecasting

Sourcing, preparation

of cash

Transport

Replenish-ment

Processing of residual

cash

Reconcilia-tion

Cash Center (GSA)

CIT Company




Reconciliation process




Data needed for account reconciliation

Balance calculated by the ATM at time of replenishment (by

denomination, including retracts)

Transactions, which have not been accounted

Residual cash/cash returned and counted

Cash in Transit

Account balance at time of replenishment

Recent reconciliation history

Account statements(eg. MT940)

Electronic log of ATMor ATM event history

RECONCILI-ATION




Overview of reconciliations

• All reconciliations will be listed in an overview and

• can be approved

• can be displayed and edited




Reconciliation details

One tab for each account


• With an automated reconciliation costs can be significantly reduced

• Automation reduces overall working time substantially

• Even complex machines like cash recyclers with several accounts can be reconciled with ease

• 65% of automatic reconciliations result in no discrepancy and require no further processing or editing

• Efficiency improve for (remaining) manual reconciliation is a major benefit: – All important data are available in the

reconciliation details screen

– Reports and account rebooking orders can be sent easily to accounting banks



Benefits of automatic reconciliation




Questions?




Sautner&PartnerContact information

www.sautner.co.at

Phone: +43 1 315 39 79Mobile: +43 664 3074908

[email protected]

Sautner&Partner GmbH

Johannes Sautner

Koestlergasse 1

1060 Wien / Austria




Documents

How to boost efficiency in ATM Cash Management: with ...€¦ · ATM Reconciliation. The art of optimization. ... • Efficiency improve for (remaining) manual reconciliation is a