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How to Break the Innovation Bottleneck in LearningMarch 27, 2018
Presented by Pam BoirosLearning Advisor, Training [email protected]
Agenda
• Innovation Dilemma and Pitfalls to Avoid• Implications for Learning • Tips for Innovation• Quick Discussion: What is stopping your organization from innovating
learning now? • Innovation Workshop: The Learning Tech Stack Approach
The Innovation Dilemma
VS
Common Innovation Pitfalls
INSUFFICIENT INSIGHTS
IMBALANCED FOCUS
LACK OF RESOURCES
MISALIGNED INCENTIVES
$
Managing Innovation
The Innovation Portfolio Ambidextrous Organizations
Harvard Business ReviewHarvard Business Review/Google
IMPLICATIONS FOR LEARNING
We know our workers are changing…
Source: Fosway Group© 2018 Fosway Group, Ltd
Personal &
Professional
Development
64%Career
Progression
Utilize the latest
technologies
63%Expect
Flexible working
62% 58%Progressive &
dynamic organizational
culture
56%Brand
Reputation
69%
We know workers’ expectations are changing…
Learning, Talent & the Modern WorkforceFosway Group 2017
We know work is changing …
45%More often working in
diverse teams More often working
with virtual
technology
68%Collaboration and
social media tools
are more often key
to working
55%Employees work
primarily using
mobile devices
44%
Learning, Talent & the Modern WorkforceFosway Group 2017
67%because of changes in work,
employees
increasingly need
to learn faster
Learning, Talent & the Modern WorkforceFosway Group 2017
Beware The Shiny Object!
HOW TO DO IT
Train More with Less
Free-up Time
Free-up Resources
Lower Risk
Improve focus
• Enhance productivity
• Reassign teams to value-addedprojects
• Reduce costs and free-up budget
• Generate new revenue streams
• Strengthen yourcore activity
• Ease integration of breakthrough solutions
• Understand your business
• Focus on highest-impact initiatives
Creating the Space to Innovate
Ones to Watch•Potential for consideration•Managed awareness
Transforming Tomorrow•Perceived as opportunity•Managed research
Pilot & Prove•Identified as relevant•Managed pilots
Adopting Today•Proven as viable•Managed deployment
Business as Usual•Deployed Mainstream•Managed Exploitation
Opportunity
Worthy of focusedresearch & investigation
Relevant
Worthy of focusedPilot within the business
Scalable
Worthy of mainstream exploitation
Viable
Worthy of broader adoption
Optimize
Maximize impact, minimize overhead
Fosway Innovation
Model
Managing Innovation Investment
Source: Fosway Group© 2018 Fosway Group, Ltd
Discussion
What is stopping your organization from innovating learning now?
qTime to work on innovationq Budget to try new ideasqAccountability to succeed (or fail)q Skills inhouse to innovate learningqNothing, we innovate all the time
EXERCISE:
THE LEARNING TECH STACK: AN OPPORTUNITY FOR INNOVATION
>60% have used 1. LMS2. Authoring Systems3. Portals4. Analytics & DashboardsEs
tabl
ished
/ M
ain
Stre
am
Est.
35-65% have used1. Mobile2. Virtual Classrooms3. Social Learning
Nich
e /
Emer
ging
What Learning Platforms are people using?
<35% have used 1. MOOCs
Spec
ialis
t /
Expl
orin
g
Fosway Group: Digital Learning Realities 2017 Research
DIGITAL LEARNING – KEY TRENDS
TOP 5 areas for demand for
Learning Platforms
1. Learner engagement (74%)2. Mobile learning (74%)3. Social/Collaborative learning ( 71%)4. Analytics & Dashboards (66%)5. Virtual Classrooms (64%)
Fosway Group: Digital Learning Realities 2017 Research
Top Learning Content most in demand
1. Video (77%)2. Mobile (76%)3. Blended Learning (73%)4. User Generated Content (68%)
Source: Bersin by Deloitte, Deloitte Consulting LLP© 2018 Deloitte Development LLC
Josh Bersin, Bersin by Deloitte: Learning Tech Segments
The New Learning Technology Ecosystem
Learner Experience
Learning Delivery
Training Resources
Training Operations
Back officeFocused on L&D
professionals
Resource Provider ILT Training Provider
CMS, LCMS
Authoring
Content library
Virtual Classroom
Training Marketplac
e
Informal content
Learning Record Store
Learning Experience Platform
Training Resource Management System(Budget management, logistics & analytics)
Assessment & Benchmarking
Social, mobilecollaborative tools
Smart Classroom
Company website/Intranet
Formal Training Informal Learning
LMS CorporateMOOCs
Front officeFocused on the learner
Source: Training Orchestra© 2018 Training Orchestra, LLC
PollWhat stage are you and your organization at regarding the learning tech stack approach?
A) Learning about this topic for the first time todayB) Actively researching to see if a learning tech stack approach is applicable for our organizationC) Planning on implementing a learning tech stack strategy within the next yearD) In the process of implementing a learning tech stack right nowE) Already implemented and using a learning tech stack
Exercise (15 minutes)
1. Split into groups of about 52. With your team discuss the Learning Tech Stack
approach and how it applies to your organization. 3. Within the team, choose one of your
organizations for the team to focus on. 4. Evaluate the approach, discuss the role of
innovation5. A few teams will share their findings with the
group
OPTIMIZE TO INNOVATE
Train More with Less
Free-up TimeFree-up
ResourcesLower Risk Improve focus
• Enhance productivity
• Reassign teams to value-addedprojects
• Reduce costs and free-up budget
• Generate new revenue streams
• Strengthen yourcore activity
• Ease integration of breakthrough solutions
• Understand your business
• Focus on highest-impact initiatives
Reminder: Creating the Space to Innovate
We can help: Measuring the impact of optimization
calculator.training-orchestra.com
Training Performance Report
Key Take Aways
1
2
3
4
Optimizing your current operation frees time and resources for Innovation, lowers risk, and helps you focus
Innovation doesn’t just happen, it’s made
Balance your innovation approach. Multiple technologies canaugment each other
Innovate where your customers (or future customers) need it; beware of the shiny object
