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How to contact us Easy Read Factsheet People who are Deaf, Hearing Impaired and Speech Impaired can use different ways to contact us. Contacting West Yorkshire Police There are many ways to contact us, including: We are here to help you Phone. Typetalk. Emergency text message. 101 Live chat. 999

How to contact us - West Yorkshire Police · 2019-08-14 · Contact us straight away in an emergency An emergency is when: How to contact us in an emergency. • a crime is happening

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Page 1: How to contact us - West Yorkshire Police · 2019-08-14 · Contact us straight away in an emergency An emergency is when: How to contact us in an emergency. • a crime is happening

How to contact us

Easy Read Factsheet

People who are Deaf, Hearing Impaired and Speech Impaired can use different ways to contact us.

Contacting West Yorkshire Police

There are many ways to contact us, including:

We are here to help you

Phone. Typetalk.

Emergency text message. 101 Live chat.

999

Page 2: How to contact us - West Yorkshire Police · 2019-08-14 · Contact us straight away in an emergency An emergency is when: How to contact us in an emergency. • a crime is happening

Contact us straight away in an emergency

An emergency is when:

How to contact us in an emergency.

• a crime is happening and someone is in danger

• someone is being violent.

Send a text message to 07786 200 200. Always start you message with 999.

Dial 18000 for the Typetalk emergency line.

Phone 999.Phone

Typetalk

Emergency Text

999

Page 3: How to contact us - West Yorkshire Police · 2019-08-14 · Contact us straight away in an emergency An emergency is when: How to contact us in an emergency. • a crime is happening

How to contact us when it’s not an emergency

It is not an emergency when:

How to contact us when it’s not an emergency.

• A crime has happened and everyone is safe

• You want advice or information from the Police.

Go to our website to use live online chat.www.westyorkshire.police.uk/contactus.

Dial 18001 101 to contact us using Typetalk.

Phone 101.Phone

Typetalk

101 Live Chat

Page 4: How to contact us - West Yorkshire Police · 2019-08-14 · Contact us straight away in an emergency An emergency is when: How to contact us in an emergency. • a crime is happening

We will ask you for your name and address.

A Police Officer might want to come and talk to you about the crime.

Name

The person you are speaking to will type the information you give them onto the computer.

2. We will ask you about the crime.

1. We will ask you about yourself.

What will happen if you report a crime us.

We will talk to you about what you have seen and heard about the crime.

3. The information you tell us about the crime will be given to a Police Officer.

Page 5: How to contact us - West Yorkshire Police · 2019-08-14 · Contact us straight away in an emergency An emergency is when: How to contact us in an emergency. • a crime is happening

A statement is when a Police Officer writes down what you have seen or heard.

You can have someone you know with you to help you make your statement.

You will get a lot of help if you need to go to court.

We may need to take a statement from you.

You can have help to make your statement.

Other things that may happen..

You may have to go to court to tell people about the crime.

Page 6: How to contact us - West Yorkshire Police · 2019-08-14 · Contact us straight away in an emergency An emergency is when: How to contact us in an emergency. • a crime is happening

You can report a crime to Crimestoppers. You don’t have to tell them your name or address.

If you report a crime to Crimestoppers you will not have to make a statement or go to court.

CRIMESTOPPERS

Phone for free : 0800 555 111

Website: www.crimestoppers-uk.org

There is a form you can fill in on the Crimestoppers website to report a crime.

Name

X

X X

Page 7: How to contact us - West Yorkshire Police · 2019-08-14 · Contact us straight away in an emergency An emergency is when: How to contact us in an emergency. • a crime is happening

For more advice visit the West Yorkshire Police website: www.westyorkshire.police.uk

If you are hard of hearing or speech impaired,Typetalk on 18001 101 (non-emergency) or 18000 (emergency) or text us on 07786 200 200 or 999 (For more information visit www.emergencysms.org.uk).

Version 1 - Feb 2015

Protecting your home

Easy Read Factsheet

How to protect your home from burglars.X

This factsheet will give you tips on how to keep your home safe.

West Yorkshire Police can help you stay safe and feel safe.

The chances of your home being burgled are very low.

Ask your locksmith for locks that meet the latest British Standards.

Fit strong locks on your front and back doors.

How to contact us when it’s not an emergency

It is not an emergency when:

How to contact us when it’s not an emergency.

• A crime has happened and everyone is safe

• You want advice or information from the Police.

Go to our website to use live online chat.www.westyorkshire.police.uk/contactus.

Dial 18001 101 to contact us using Typetalk.

Phone 101.Phone

Typetalk

101 Live Chat

• How to contact us • Mate crime • Identity theft• Safety when out and about • Travelling safely • Keeping secrets• Protecting your home • Child Sexual Exploitation • Domestic abuse• Visitors to your home • Internet and phone bullying • Hate crime

See all of our Easy Read Crime Prevention Factsheets.Go to: www.westyorkshire.police.uk/contact-us/easy-read

You can use our online form to leave a message for the Police Officer dealing with your case.

You need to know the name of the officer you are leaving a message for.

Go to: www.westyorkshire.police.uk/leave-an-officer-a-message

See the earlier pages in this factsheet for information about how to report crime.

This form should not be used to report crime.

PC Andy Jones

Leave an Officer a Message. .