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HOW TO MAINTAIN CONFIDENTIALITYFrancesa Allison
MHA 690 Health Care Capstone
Instructor: David Cole
WHAT WILL YOU LEARN
•Why is Confidentiality Important•Definition of Privacy, Confidentiality, HIPPA•Types of Confidential Information•Steps to Protect Patient Information
WHY IS CONFIDENTIALITY IMPORTANT
•Everyone is entitled to their privacy• It protects patients from identity theft or misuse of their information
DEFINITIONS
• Privacy- The state of being free from public attention• HIPPA- (Health Insurance Portability and Accountability Act of
1996)• A law that makes it easier for people to keep health
insurance, protect the confidentiality and security of healthcare information and help the healthcare industry control administrative costs (Department of Health, 2014)
• Confidentiality- a set of rules or a promise that limits access or places restrictions on certain types of information
TYPES OF CONFIDENTIAL INFORMATION
• Full Name
• Date of Birth
• Age
• Sex and Address
• Test Results
• Medical History
• Guardianship Orders
• Family Details
• Religion
STEPS TO PROTECT PATIENT INFORMATION
• Secure your Health IT System
• Don’t give out your access card information (pin code)
• Secure documents when not in use (lock filing cabinet)
• Transfer phone calls to private areas
• Never discuss patient information in public areas
• Always confirm patient identity
STEPS TO PROTECT PATIENT INFORMATION CONT.
• Use secure routes to send patient information
• Don’t leave hard copies around unauthorized individuals
• Safeguard computer screens (log off computers when not in use)
REFERENCES
Fox News. (2008). Report Over 120 UCLA hospital staff saw celebrity health records. Retrieved from http://www.foxnews.com/story/0,2933,398784,00.html
Department of Health and Human Services. (2014). HIPPA. Retrieved from www.hhs.gov/ocr/privacy/.