How to make friends & influence people:

or how to recruit 150 volunteers and keep them

• Hampshire County Council Museum Service in 2012

• 16 plus museum/heritage sites

• Renaissance Museum Service

• 500,000 visits per annum

• Local Authority managed with paid staff

• 32% revenue budget reduction

• Hampshire Cultural Trust 2015

• Over 2700 volunteer hours per month across the service

• Nearly 200 volunteers

• Established volunteer professional model across 9 museum sites

• Maintaining the same opening hours prior to volunteer programme

• Create new volunteer framework & roles

• Recruitment campaign• Volunteer (& Staff) training

programme• Interim Volunteer Coordinators• Appraisal and recognition on-going• Regular training and recruitment

Stephen LowyCommunity Curator

stephen.lowy@hampshireculturaltrust.org.uk01202 482860

www.hampshireculturaltrust.org.uk