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© 2006 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice HP Confidential – restricted to HP internal audience only
HP Universal CMDB
Thomas Wirtz
Senior Presales Consultant
HP Confidential – restricted to HP internal audience only
Capacity Management
ProblemManagement
ChangeManagement
Service Level Management
Configuration Management
Incident Management
Release Management
AvailabilityManagement
FinancialManagement
IT Service Continuity
Management
IT Service Management ermöglichenDie CMDB ist das Herz jeder ITIL Implementation
CMDB
Service
Delivery
Service
Support
ITIL® is a registered trademark of the OGC
HP Confidential – restricted to HP internal audience only
Application Mapping
Service
CI
App
CI
App
CI
Server
CI
Server
CI
Server
CI
Network
CI
CMDB
HP Confidential – restricted to HP internal audience only
Discovery
Discover Layer 2 and 3− Network specific queries using, SNMP, ICMP, Telnet, SSH
− Resources discovered: Unique IP’s, Networks, Routers, Switches, IPs, Interfaces, Load Balancers, Firewalls, VLAN, Links, Connections, Etc…
Discover Layer 4 and 5− Host and OS specific queries using SNMP, Telnet, SSH, WMI, NTCMD. . .
− Resources discovered: Server Farms/Clusters (Unix, NT, Others), Processes, OS, CPU, Memory, Disk, Interfaces, etc …
Layer 6 and 7− Application specific queries using JDBC, JMX, MQ, LDAP, JMS, WMI etc. . .
− Resources discovered: Applications, Application Links, Queues, EJBs , Servlets, Connection Pools, Domains, Users, Databases, etc…
Over 150
Layer
Specific
Discovery
Patterns!
App App App App App
Host Host Host Host Host
Network Infrastructure
Spiral
Discovery
HP Confidential – restricted to HP internal audience only
Architektur & iteratives DiscoveryHP Dependency Discovery Manager (DDM)
5 03.11.2008
IT Ecosystem
Discovery GW/Probee.g. Polen
uCMDB + DDM Server
HP Discovery&Dependency Mapping: App Server, RDBMS, etc…Users
http(s)
http(s)/RMI
http(s)/RMI
Discovery System
Discovery Gateway Polen
Discovery Manager 1
Discovery Gateway Weinsberg
RMI RMI
Discovery Manager 2
Sweep10.1.1.0/24&10.1.2.0/24ICMP
10.1.1.23
10.1.1.233
10.1.1.17
10.1.1.94
10.1.1.9810.1.2.182
10.1.2.22210.1.1.1 10.1.2.1
Identify hostsSSH, WMISNMP
tcp 8080
tcp 7001
tcp 1433
AIX
Windows 2003
Windows 2000
Linux
AIX
Cisco6000 Cisco
6000Win 2003
Who’s talking To whom?SNMP, WMI,Telnet, SSH
Apache
Weblogic
SQL Server
Host Details?SNMP, SSHWMI
APServer02 - Red Hat4 x 1.8 Ghz Intel Pentium IV CPU-2 GB RAM- 2 x 40 GB Seagate SCSI III Disks -Intel 10/100 Network Interface
DiscoverApplicationsJMX, SQL,WMI
342 567OSI Layers
HP Confidential – restricted to HP internal audience only
Change Tracking
Maintains a comprehensive and current record of all Configuration Items (CIs) and relationships from multiple sources and provides capabilities to unlock value of CMDB information
Mapping andVisualization
Federation
ChangeTracking
Reconciliation
AutomatedDiscovery
Introducing HP’s Universal CMDBA Business Services and process centric CMDB
HP Confidential – restricted to HP internal audience only
SM CenterCCMOperations Center
(BAC, OVO)
CMDB Solutions
• Fit to purpose
• ModularHP uCMDB
•Universal CMDB
• Open and federated architecture
• Dynamically updated
• 3rd party integration
• Functions
• Federation and reconciliation
• Mapping and visualization
• Change tracking
• Impact analysis
• Reporting and Dashboard
• Security and Access Control
• Web Services SDK
• Management & Customization
SOAOracle
E-Business
Custom
AppsJ2EE SAP Siebel DB OS
Application Mapping
• Application mapping & blueprints
• Deeper configuration detail
• Includes Universal CMDB
HP Confidential – restricted to HP internal audience only
The HP uCMDB Data Model
• IT application and services− Service dependency mapping− Application and service modeling
• Configuration items− Physical assets (Network to Mainframe)− Application elements (Custom Apps to ERP/CRM)− Complex relationships (not simple parent/child)− Documentation (configuration files)− Problems/changes/incidents
• BAC, ITG, Peregrine, Remedy & HP SD
• Architecture− Open enabling federation− Object Oriented CMDB with extensible class
model
What sort of data is supported within the CMDB
Part of the class
model in the CMDB
HP Confidential – restricted to HP internal audience only
Live Demo
93 November 2008
© 2006 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice HP Confidential – restricted to HP internal audience only
Operations Manager
Dependency Mapping Automation
HP Confidential – restricted to HP internal audience only113 November 2008 PUBLIC
UCMDB is the core
OPERATIONSU
nive
rsal C
MD
B
Business Availability
Center
Operations Center
ServiceManagement
Center
Change & Configuration
CenterNetwork
Management Center
CM
DB
HP Confidential – restricted to HP internal audience only123 November 2008 PUBLIC
UCMDB
OM DMA Automate Dependency Mapping and Optimize Operational Management
Discovery and
Dependency Mapping
Federation
Other HP Software
OM DMA
CI data and dependencies
Managed Servers & applications
Operations Manager 8
Co-ordinate server, application and dependency information between UCMDB and Operations Manager (OM) Automatically Enables business and application focussed impact analysis in OM Highlight unmanaged infrastructure components to OM administrators including the business context
CI and Dependency information (nodes and services)
Unmanaged Servers and Applications
Discovery and CI
maintenance
HP Confidential – restricted to HP internal audience only133 November 2008 PUBLIC
UCMDB
OM DMA Streamline incident analysis and root cause indication
DDM
Federation
Other HP Software
OM DMA
CI data and dependencies
Managed Servers & applications
Operations Manager 8
Simplify assignment of operational incidents to the correct team.Streamline and optimize root cause analysis by providing access to relevant UCMDB information.
Access to CI change and neighbour info
Incident
HP Confidential – restricted to HP internal audience only143 November 2008 PUBLIC
UCMDB
OM DMA Automate maintenance of configurations across OM servers
OM8 OM servers can share views into the UCMDB Enables standardization of Node and Service views through DMA automation.
OM8OM8
DMA
DM
A
HP Confidential – restricted to HP internal audience only153 November 2008 PUBLIC
Automation is the key…
HP Confidential – restricted to HP internal audience only163 November 2008
