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7/31/2019 #Hpm Tweet Chat 10:13:10 http://slidepdf.com/reader/full/hpm-tweet-chat-101310 1/11 7/9/12 7:16 P hpm - Healthcare Social Media Transcript Page 1 o le:///Users/karenbrown/Desktop/%23hpm/%23hpm%20Tweet%20Chat%2010:13:10.webarchive #hpm transcript Healthcare Social Media Transcript From: Wed Oct 13 18:00:00 PDT 2010 To: Wed Oct 13 19:15:00 PDT 2010 change time period New ! Explore analytics for this time period: #hpm analytics Explore the world of healthcare social media : Healthcare Conferences - Healthcare Tweet Chats - Disease Hashtags Le arn more about #hpm at The Healthcare Hashtag Project ctsinclair I am going to a concert with @CKRN to see @guster . If no bands are on will check in by phone. Have fun chatting! #hpm Wed Oct 13 18:01:02 P DT 2010 SheyontheBay I a m meeting a challeng e w/ referrals even for pt s who clearly m eet Medicare criteria - anywhere else seeing this trend? #hpm We d Oct 13 18:01:24 P DT 2010 DrSnit RT @tmlfox : Social media is a good outlet to reach people age 55 & older, a target market for most hospices http://ow.ly/2RuqW #hpm #hospice Wed Oct 13 18:01:40 PDT 2010 joegormally @ctsinclair sounds good Christian.. enjoy the concert #hpm Wed Oct 13 18:01:48 PDT 2010 MeredithGould @SheyontheBay Hi! Surprised I made it here? I am! Still on deadline. #hpm Wed Oct 13 18:02:37 PDT 2010 DrSnit @ctsinclair have fun! #hpm Wed Oct 13 18:02:51 PDT 2010

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#hpm transcript

Healthcare Social Media TranscriptFrom: Wed Oct 13 18:00:00 PDT 2010To: Wed Oct 13 19:15:00 PDT 2010

change time period

New ! Explore analytics for this time period: #hpm analytics

Explore the world of healthcare social media : Healthcare Conferences - Healthcare Tweet Chats - Disease Hashtags

Learn more about #hpm at The Healthcare Hashtag Project

ctsinclair I am going to a concert with @CKRN to see @guster . If no bands are on will check in byphone. Have fun chatting! #hpmWed Oct 13 18:01:02 P DT 2010

SheyontheBay I a m meeting a challeng e w/ referrals even for pts who clearly m eet Medicare criteria -anywhere else seeing this trend? #hpmWe d Oct 13 18:01:24 P DT 2010

DrSnit RT @tmlfox : Social media is a good outlet to reach people age 55 & older, a target marketfor most hospices http://ow.ly/2RuqW #hpm #hospiceWed Oct 13 18:01:40 PDT 2010

joegormally @ctsinclair sounds good Christian.. enjoy the concert #hpmWed Oct 13 18:01:48 PDT 2010

MeredithGould @SheyontheBay Hi! Surprised I made it here? I am! Still on deadline. #hpmWed Oct 13 18:02:37 PDT 2010

DrSnit @ctsinclair have fun! #hpmWed Oct 13 18:02:51 PDT 2010

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MargeWiz Hospice Marge signing on....................... #hpmWed Oct 13 18:03:21 PDT 2010

SheyontheBay @MeredithGould yeh, I know.... #hpmWed Oct 13 18:05:09 PDT 2010

DrSnit @MeredithGould ugh- Tuesdays are my deadline/ed days. sleep wake sched. is fried dayafter. #hpmWed Oct 13 18:06:11 PDT 2010

EllenRichter Got one eye on your chat :) Waiting for a topic! #hpmWed Oct 13 18:06:36 PDT 2010

joegormally No wonder the #hpm stream seemed quiet, hehe.. #hpmWed Oct 13 18:07:37 PDT 2010

Tymeyer Ty here. Sore from flu shot but here. HPM doc from Victoria tx #hpmWed Oct 13 18:09:01 PDT 2010

DrSnit @GailZahtz hey toots! #hpmWed Oct 13 18:09:36 PDT 2010

EllenRichter @MeredithGould Oh gee, I wouldnt dare suggest a topic! Its my first time @ this chat so Ibest "take it all in" :) #hpmWed Oct 13 18:09:45 PDT 2010

RossJeanette Jeanette HPM assoc fellowship director in San Antonio Tx hi all #HpmWed Oct 13 18:10:11 PDT 2010

SheyontheBay I wouldnt email w/ pts without a secure encryption. For SM, no identifiers = no breach ofconfidentiality #hpmWed Oct 13 18:11:47 PDT 2010

GailZahtz @DrSnit Yes, just for the record, she dragged me kicking and screaming- oh I am not quitegood at kicking with neuropathy;) #hpmWed Oct 13 18:12:03 PDT 2010

renee_berry --> work with @KLXmedia @Y_A_H_A & @hcsmSV #hpmWed Oct 13 18:15:02 PDT 2010

RossJeanette No identifiable patient information on social media.people have been fired for thishttp://t.co/Z1ojH4F #HpmWed Oct 13 18:15:57 PDT 2010

DrSnit @renee_berry Hey! nice to meet you!! #hpm

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SheyontheBay @EllenRichter Hi Ellen! I worked ERs in So FL - before hospice hit! Thanks for thetransitioning work! #hpmWed Oct 13 18:17:07 PDT 2010

visitingnurse Hi everyone. On the confidentiality question, avoid any PHI --read Social Media & HIPAA

what you need to know: http://bit.ly/3x5chK #hpmWed Oct 13 18:18:26 PDT 2010

DrSnit @MeredithGould have done some research in this area as well as the cultural differences indeath practices in general. good stuff. #hpmWed Oct 13 18:21:07 PDT 2010

renee_berry OK T1 via @MeredithGould intersection of health & spirituality #hpmWed Oct 13 18:21:14 PDT 2010

MargeWiz @visitingnurse Hospice Marge here. #hpmWed Oct 13 18:21:18 PDT 2010

inhousehospice RT @renee_berry : OK T1 via @MeredithGould intersection of health & spirituality #hpmWed Oct 13 18:21:51 PDT 2010

MeredithGould @DrSnit Definitely want to know more about your research! #hpmWed Oct 13 18:22:06 PDT 2010

renee_berry T1 Thoughts on the role of spirituality within health care, how do we embrace it? how do we

maintain boundaries in #hpmWed Oct 13 18:22:40 PDT 2010

joegormally @MeredithGould would also like to know more about this research, sounds really interesting#hpmWed Oct 13 18:23:04 PDT 2010

joegormally #hpmWed Oct 13 18:23:07 PDT 2010

SheyontheBay @renee_berry re boundaries: rmember we are walking with our pts on their journey, notpulling them along on ours.... #hpmWed Oct 13 18:23:48 PDT 2010

renee_berry love this RT @SheyontheBay re boundaries: rmember we are walking with our pts on their journey, not pulling them along on ours.... #hpmWed Oct 13 18:24:29 PDT 2010

RT @SheyontheBay : @renee_berry re boundaries: rmember we are walking with our pts on

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visitingnurse their journey, not pulling them along on ours.... #hpmWed Oct 13 18:24:29 PDT 2010

inhousehospice T1: Exploring spirituality w/ each individual pt & family is ESSENTIAL to our program,respecting all beliefs, ideas, views #hpmWed Oct 13 18:25:13 PDT 2010

MeredithGould T1 Biggest challenge I see is distinguishing faith from religion & how to create a safecontainer for convos #hpmWed Oct 13 18:25:32 PDT 2010

inhousehospice RT @SheyontheBay : re boundaries: rmember we are walking with our pts on their journey,not pulling them along on ours "great point" #hpmWed Oct 13 18:25:33 PDT 2010

renee_berry @inhousehospice I think that open approach is so important and @MeredithGould I agree!#hpmWed Oct 13 18:26:26 PDT 2010

DrSnit T1 Our FEAR of connection keeps us from truly engaging w/ people. We call it boundariesbut it really personal fears & embarrassments. #hpmWed Oct 13 18:26:37 PDT 2010

renee_berry RT @MeredithGould T1 Biggest challenge I see is distinguishing faith from religion & how tocreate a safe container for convos #hpmWed Oct 13 18:26:37 PDT 2010

DrSnit T1 @SheyontheBay true- but connections happen for a reason -if you offer to pray w/ a ptwhat if it was the ONE THING THEY MOST NEEDED? #hpmWed Oct 13 18:27:15 PDT 2010

renee_berry RT @DrSnit T1 Our FEAR of connection keeps us from truly engaging w/people. We call itboundaries-really personal fears& embarrassments #hpmWed Oct 13 18:27:47 PDT 2010

MeredithGould Qs like"What happens after I die" have become considered religious questions, which is/canbe a buzz kill -- so to speak. #hpmWed Oct 13 18:27:48 PDT 2010

DrSnit T1 Our FEAR of connection keeps us from truly engaging w/ people. We call it boundariesbut is really personal fears & embarrassments. #hpmWed Oct 13 18:28:20 PDT 2010

DrSnit My grammar and spelling blow so bad tonight. sheesh. #hpmWed Oct 13 18:28:53 PDT 2010

MeredithGould @DrSnit Agree. #hpm

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inhousehospice RT @MeredithGould : Qs like "What happens after I die" have become considered religiousquestions, which is a buzz kill -- so to speak. #hpmWed Oct 13 18:29:11 PDT 2010

renee_berry RT @GailZahtz : @renee_berry It takes truly respecting other peoples culture and faith,

though. If you look at the work with the Hunan #hpmWed Oct 13 18:29:16 PDT 2010

SheyontheBay @DrSnit I respectfully disagree. Respect decides boundaries, not fear. #hpmWed Oct 13 18:29:31 PDT 2010

DrSnit @renee_berry see ya later sassy gater! #hpmWed Oct 13 18:29:31 PDT 2010

DrSnit @MeredithGould YES!! & instead of CONVERSATIONS & DIALOGUES. we shuffle it into

BS "SCIENCE" and ignore the comfort we COULD GIVE. #hpmWed Oct 13 18:31:23 PDT 2010

MeredithGould Is it respectful, disrespectful, neither or both to offer or even ask for prayer? #hpmWed Oct 13 18:31:30 PDT 2010

visitingnurse @joegormally can never go wrong with signed consent. Think also of patient--would theywant pics of wound published w/o permission #hpmWed Oct 13 18:32:01 PDT 2010

GailZahtz @SheyontheBay I think the knee jerk answer is first finding out what a person NEEDS.Itbrings in more therapeutic and listening skills. #hpmWed Oct 13 18:32:49 PDT 2010

DrSnit @SheyontheBay YES- and this is a conversation! Talking about fears or just thoughts ISpart of the PROCESS of death AND life! #hpmWed Oct 13 18:33:08 PDT 2010

MeredithGould @joegormally And I think you kind of made my point (I think) about how faith and religion getgummed up together. #hpmWed Oct 13 18:34:53 PDT 2010

joegormally @DrSnit Yeah I guess you and @MeredithGould are right.. I view the spiritual side of care tobe very important.. but the specifics? #hpmWed Oct 13 18:35:19 PDT 2010

MeredithGould @SheyontheBay And forget the BLT! #hpmWed Oct 13 18:35:25 PDT 2010

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MeredithGould RT @DrSnit : @joegormally It doesnt take a religious view to have a convo re: the process oflife or spirituality, It is PHILOSOPHY. #hpmWed Oct 13 18:36:42 PDT 2010

DrSnit @joegormally I know. It is the good with the bad. #hpmWed Oct 13 18:38:39 PDT 2010

MeredithGould @visitingnurse Yes. #hpmWed Oct 13 18:38:50 PDT 2010

GailZahtz @visitingnurse You need to know the patient AND his/her wishes AND his/her beliefs beforeoffering anything #hpmWed Oct 13 18:40:01 PDT 2010

MeredithGould RT @DrSnit : Re: specifics about how to have the conversations &deal with spiritual: Why dosome of us have a golden touch &some dont? #hpmWed Oct 13 18:40:15 PDT 2010

SheyontheBay @MeredithGould maybe it has to do w/ where we are in our personal spiritual journey...?#hpmWed Oct 13 18:41:34 PDT 2010

DrSnit Some people just do better at getting people/meeting spiritual needs. Can this touch belearned? #hpmWed Oct 13 18:42:10 PDT 2010

DrSnit @GailZahtz interesting. good point. have you had this experience? #hpmWed Oct 13 18:43:05 PDT 2010

SheyontheBay @MeredithGould hmm: I once described my hospice team as my "community of faith" andthe stories we shared as our parables.... #hpmWed Oct 13 18:43:27 PDT 2010

visitingnurse RT @GailZahtz : ... are those that listen and respond, dont have a personal agenda for thepatient #hpmWed Oct 13 18:43:32 PDT 2010

MeredithGould @DrSnit Can it be learned? Experientially. #hpmWed Oct 13 18:43:34 PDT 2010

inhousehospice RT @GailZahtz : I think that those who have the "golden touch" are those that listen/respond,dont have a personal agenda for the pt #hpmWed Oct 13 18:44:07 PDT 2010

DrSnit @MeredithGould My only fear is research indicating that faith influences the choices docsrecommend /offer their pts. This bothers me. #hpmWed Oct 13 18:44:07 PDT 2010

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MeredithGould @SheyontheBay Makes sense, wonder if hospice folks are more clear about this thanregular medical folk. #hpmWed Oct 13 18:44:35 PDT 2010

DrSnit @SheyontheBay this is lovely. thanks for sharing! #hpmWed Oct 13 18:44:45 PDT 2010

visitingnurse @GailZahtz Agreed. This info should be obtained and worked into plan of care at beginning.#hpmWed Oct 13 18:45:08 PDT 2010

MeredithGould @DrSnit Their faith or religion? Am I creating split ends? #hpmWed Oct 13 18:45:24 PDT 2010

GailZahtz The practioner in healthcare is just as responsible for his own health & spirituality as apsychiatrist is in mental health #hpmWed Oct 13 18:45:28 PDT 2010

DrSnit RT @MeredithGould : @SheyontheBay Makes sense, wonder if hospice folks are more clearabout this than regular medical folk. #hpmWed Oct 13 18:45:32 PDT 2010

drseisenberg RT @DrSnit : Some people just do better at getting people/meeting spiritual needs. Can thistouch be learned? #hpmWed Oct 13 18:45:54 PDT 2010

joegormally RT @DrSnit : @MeredithGould My only fear is research indicating that faith influences the

choices docs recommend. This bothers me. #hpmWed Oct 13 18:48:21 PDT 2010

MotherStormy @GailZahtz @MeredithGould Not at all. Plenty of religious people do not "believe" in all partof their belief system. #hpmWed Oct 13 18:48:48 PDT 2010

MeredithGould @GailZahtz Help me understand the "dangerous" part, please. #hpmWed Oct 13 18:48:51 PDT 2010

visitingnurse @GailZahtz whether faith or religion, both are beliefs of the patient. The beliefs are to berespected. #hpmWed Oct 13 18:48:55 PDT 2010

inhousehospice Is anyone doing anything to recognize their chaplains, spiritual care providers, etc duringpastoral care week oct 24-30? #hpmWed Oct 13 18:49:50 PDT 2010

RT @visitingnurse : @GailZahtz whether faith or religion, both are beliefs of the patient. The

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MotherStormy beliefs are to be respected. #hpmWed Oct 13 18:49:51 PDT 2010

SheyontheBay RT @visitingnurse : @GailZahtz whether faith or religion, both are beliefs of the patient. Thebeliefs are to be respected.<- attagirl!! #hpmWed Oct 13 18:50:08 PDT 2010

DrSnit @MeredithGould well - we PRACTICE our faith, religion is something we follow. So FAITHinfluences medical decisions of docs too. #hpmWed Oct 13 18:50:10 PDT 2010

MeredithGould RT @inhousehospice : anyone doing anything to recognize chaplains, spiritual careproviders, etc during pastoral care week oct 24-30? #hpmWed Oct 13 18:50:27 PDT 2010

joegormally despite the obvious multi-disciplinary approach to care.. surely the doc might not be the bestperson for spiritual advice #hpmWed Oct 13 18:51:35 PDT 2010

SheyontheBay @MeredithGould wait, the Catholic wouldnt ask for the priest? or the rabbi? #hpmWed Oct 13 18:51:44 PDT 2010

visitingnurse RT @MotherStormy : #hpm ... Id rather have all options presented than for them to bescreened based on religion or belief assumptions #hpmWed Oct 13 18:51:54 PDT 2010

MeredithGould @SheyontheBay Well, you and I might ask for both -- or neither! #hpmWed Oct 13 18:52:18 PDT 2010

SheyontheBay ethical dilemma: Jewish pt in Catholic hospital asks for the crucifix in his room to beremoved..... #hpmWed Oct 13 18:52:32 PDT 2010

MeredithGould RT @SheyontheBay : ethical dilemma: Jewish pt in Catholic hospital asks for the crucifix inhis room to be removed..... #hpmWed Oct 13 18:53:10 PDT 2010

GailZahtz @SheyontheBay It should be removed. #hpmWed Oct 13 18:53:23 PDT 2010

joegormally @DrSnit I do like the way you talk about the spiritual side to things rather than religious rulesand regulations etc #hpmWed Oct 13 18:54:19 PDT 2010

MeredithGould Of course it should be removed. #hpmWed Oct 13 18:54:36 PDT 2010

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SheyontheBay @joegormally - seems obvious, right? not for the administrators of the hospital!! #hpmWed Oct 13 18:54:38 PDT 2010

MotherStormy @MeredithGould @SheyontheBay Catholic hospitals are no longer the bastions of "noabortions", sisters in habits, and so on. #hpmWed Oct 13 18:54:45 PDT 2010

SheyontheBay this particular hospital was refusing to do it.... #hpmWed Oct 13 18:55:23 PDT 2010

MotherStormy @joegormally @DrSnit But pastors are alarmed by the faithful becoming spiritual rather thanreligious #hpmWed Oct 13 18:55:31 PDT 2010

MeredithGould RT @visitingnurse : @DrSnit Our spirits can touch and do touch in ways that dont need toinvolve faith or religion. <--keeper tweet #hpmWed Oct 13 18:55:36 PDT 2010

MotherStormy @MeredithGould @visitingnurse @DrSnit Rather Buddist but yeah, something like that.#hpmWed Oct 13 18:56:14 PDT 2010

MeredithGould @MotherStormy Tell that to the hospital admin sister who just got ex-communicated #hpmWed Oct 13 18:56:18 PDT 2010

DrSnit @visitingnurse yes. and we have both forgotten this AND we have talked our selves out ofit! We feel shy about our own humanity. #hpm

Wed Oct 13 18:56:29 PDT 2010

drseisenberg @MD_chat Smartphones are great, but compassionatephones are all the rage. #MDchat#hpmWed Oct 13 18:57:05 PDT 2010

MotherStormy @GailZahtz @MeredithGould His beliefs should be honored regardless. Imagine going tohell because of something your doc did. #hpmWed Oct 13 18:57:36 PDT 2010

SheyontheBay AARRGGHH - my retweet button is dead - and such good stuff!!! #hpmWed Oct 13 18:57:51 PDT 2010

MotherStormy @MeredithGould Do tell! Who was it? #hpmWed Oct 13 18:58:02 PDT 2010

joegormally I agree @DrSnit and @visitingnurse We need to get in touch with our common humanity inthese situations and not be shy about it #hpmWed Oct 13 18:58:09 PDT 2010

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joegormally RT @drseisenberg : @MD_chat Smartphones are great, but compassionatephones are allthe rage. #MDchat #hpmWed Oct 13 18:58:35 PDT 2010

GailZahtz @MeredithGould This is why I think administration should be involved in written proceduresputting the pt beliefs 1st. #hpm

Wed Oct 13 18:58:35 PDT 2010

visitingnurse @DrSnit Shy about our own humanity, or just unfamiliar to it. Our pts at EOL bring us closerpiercing the veil. #hpmWed Oct 13 18:58:43 PDT 2010

DrSnit @visitingnurse yes. this is true. :) #hpmWed Oct 13 18:59:37 PDT 2010

DrSnit @GailZahtz LOL- does a radiologist, pathologist, or surgeon really need humanity? #hpmWed Oct 13 19:00:47 PDT 2010

visitingnurse @joegormally compassionate hearts, listening ears, no "phoning" it in :) #hpmWed Oct 13 19:00:52 PDT 2010

CECCinfo #hpm Film explores end-of-life decision-making, care wishes. "Consider the Conversation"More info here: http://is.gd/fMNPj Chicago tmw niteWed Oct 13 19:01:05 PDT 2010

joegormally Agree!! RT @GailZahtz : If someone cant be in touch with common humanity in any medicalsituations they should go into another field. #hpmWed Oct 13 19:01:36 PDT 2010

MotherStormy @DrSnit @GailZahtz He went above and beyond the call of duty. #hpmWed Oct 13 19:02:39 PDT 2010

DrSnit RT @CECCinfo : #hpm Film explores end-of-life decision-making, care wishes. "Considerthe Conversation" More info here: http://is.gd/fMNP ...Wed Oct 13 19:03:12 PDT 2010

joegormally Excellent chat.. only concern is the clash with #hpm .. would be great to participate in bothnext week :) #MDchatWed Oct 13 19:03:29 PDT 2010

MotherStormy The radiologist who dealt with my 2 allergic reactions to contrasty dye has my undyingdevotion due to his compassion #hpmWed Oct 13 19:03:35 PDT 2010

SheyontheBay Wish I were in Chicago - any plans for the Conversation to visit NYC? #hpm

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DrSnit @joegormally hahahha!!! indeed! :) #hpmWed Oct 13 19:03:57 PDT 2010

EllenRichter @joegormally I agree! I watched my first #hpm with only 2/3 of one eye because of gooddiscussion at #MDchat tonight!

Wed Oct 13 19:04:53 PDT 2010

GailZahtz Where is all of the conversation from #hpm going to go (e.g. online) from here? I am hopingsomeone is archiving it.Wed Oct 13 19:05:30 PDT 2010

DrSnit @joegormally I knew EXACTLY what you were saying. ;) #hpmWed Oct 13 19:05:38 PDT 2010

joegormally @EllenRichter we should see what @CTSinclair has to say on it #hpmWed Oct 13 19:05:41 PDT 2010

SheyontheBay @MotherStormy - radiologists who read different from interventional readiologists :-) #hpmWed Oct 13 19:05:54 PDT 2010

MeredithGould @joegormally There are nicely mannered...oh never mind! #hpmWed Oct 13 19:05:57 PDT 2010

SheyontheBay maybe @ctsinclair can tell me how to fix my reply and retweet buttons! #hpmWed Oct 13 19:06:26 PDT 2010

DrSnit Fabulous chat everyone! Great open mic night! Cheers all around! #hpmWed Oct 13 19:07:07 PDT 2010

joegormally Yeah, lovely chatting with everyone here, good night all #hpmWed Oct 13 19:08:50 PDT 2010

GailZahtz It was great! Thanks for inviting me. @MeredithGould , I saw I missed one of your questions-do u want me to get it now or later? #hpmWed Oct 13 19:09:29 PDT 2010

visitingnurse Good night, all. Thanks for the chat. That documentary sounds interesting. Will look it uplater. #hpmWed Oct 13 19:12:00 PDT 2010