HR Jurnal Agas Glady

7/26/2019 HR Jurnal Agas Glady

1/21

COMMUNICATION TO

EMPLOYEEPRODUCTIVITY OFFOOD AND BEVERAGEDEPARTMENT IN HOTELPITAGIRI JAKARTA(INTAN LISTIANA M.)

Presented by:

AGASTIO 201016707

GLADY LORETTA 201016721

SAK 4


2/21

Reason o !"oos#n$ To%#!

1. Pro!de "no#$ed%e &bo't (')&nreso'r*es &nd !ntern&$ *o))'n!*&t!ons !n

e)+$oyee +rod'*t!!ty2. Re$&ted to *o))'n!*&t!n% syste) &nd

+rod'*t!!ty o, $&bo'r

-. &nt to "no# )ore &bo't !ntern&$*o))'n!*&t!on


3/21

Ba!&$'on o 'esea'!" /ood &nd b&er&%e de+&rt)ent res+ons!b$e ,or t(e s&$e o,

,ood &nd dr!n" &re de&$!n% d!re*t$y #!t( t(e %'ests so t(&t

!)+$e)ent&t!on !s &*(!eed by e!t(er !n need o, '&$!ed(')&n reso'r*es.

To +rod'*e '&$!ed (')&n reso'r*es re'!res & %ood)&n&%e)ent !n re%'$&t!n% t(e d't!es &nd res+ons!b!$!t!es.nderst&nd!n% (')&n reso'r*e )&n&%e)ent !n

or%&n!3&t!on&$ be(&!or &**ord!n% to Robb!ns 200-:5 !s t(e+ro*ess o, *on8!*t )&n&%e)ent d!s*!+$!ne to )ot!&te &ndtr&!n st&9 *(&r%!n%. One #&y to !)+roe t(e e9e*t!eness o,t(e or%&n!3&t!on !s )&!nt&!n!n% e)+$oyee +rod'*t!!ty !s*r!t!*&$ !n &*(!e!n% t(e s'**ess o, &n or%&n!3&t!on.

Prob$e)s !n !ntern&$ *o))'n!*&t!on !s *&'sed by &)!s'nderst&nd!n% & $&*" o, o+enness t(e +ress'res ,e$t byt(e )e)bers o, t(e or%&n!3&t!on #(!*( $ed to & )!ss*o))'n!*&t!on It &$so $ed to & +oor #or"!n% re$&t!ons(!+ &$sobro'%(t ne%&t!e !)+&*t on $&bor +rod'*t!!ty.

As+e*ts o, t(e )e&s're e)+$oyee +rod'*t!!ty !n t(e ;ote$P!t&%!r! !s t(e r&te o, &bsentee!s).


4/21

G'an Teo'#es oCo**n#!a+#on

;. Sy&!,'$ Ro*(!) !n (!s boo" T(eory o, n&)e$y: t(e *o))'n!*&t!on #!t(!n &n

or%&n!3&t!on es+e*!&$$y *o)+&n!es &nd ot(eror%&n!3&t!ons %ener&$$y 's'&$$y o**'rs !n t#o *ontetsn&)e$y "o)'"&s! o**'rr!n% #!t(!n t(e *o)+&ny !ntern&$*o))'n!*&t!on &nd t(e *o))'n!*&t!on t(&t o**'rso'ts!de t(e *o)+&ny etern&$ *o))'n!*&t!on.


5/21

G'an T"eo', oP'o!+#-#+,

A**ord!n% Abd'rr&*()&n /&t(on! !n t(eboo" ;')&n Reso'r*e @&n&%e)ent2006:10B denes Prod'*t!!ty !s &

)e&s're o, +rod'*t!e eC*!en*y &*o)+&r!son bet#een t(e o't+'t &nd!n+'t t(e !n+'t !s o,ten $!)!ted by t(e$&bor 'n!on #(!$e t(e o't+'t !s )e&s'red

!n +(ys!*&$ s(&+e &nd &$'e.


6/21

P'o/e* Ien+#0!a+#on

O, !dent!*&t!on +resented !t &++e&rs t(&t!ntern&$ *o))'n!*&t!on &9e*ts e)+$oyee+rod'*t!!ty &s ,or t(e ,or)'$&t!on o,

rese&r*( +rob$e)s *&n be !dent!ed &s,o$$o#s1. (o# !ntern&$ *o))'n!*&t!ons toe)+$oyees !n t(e de+&rt)ent o, /ood &nd

b&er&%e P!t&%!r! (ote$ &"&rt&2. ;o# does e)+$oyee +rod'*t!!ty-. ;o# t(e !n8'en*e o, !ntern&$*o))'n!*&t!on on e)+$oyee +rod'*t!!ty


7/21

Da+a (a!+ 0n#n$)

T(e &'t(or (&s s+re&d to 26 e)+$oyees'est!oner , F b de+t. +!t&%!r! &"&rt& (ote$to nd o't t(e!r res+onses &bo't !ntern&$

*o))'n!*&t!on. In t(e 'est!onn&!re t(e&'t(ors )&"e t(e !nd!*&tors &s t(e b&s!so, t(e )&tr! &r!&b$e o+er&t!on&$ !ntern&$*o))'n!*&t!on &s & b&s!* 'est!on.

;ere &re t(e res+onses o, e)+$oyeesre%&rd!n% !ntern&$ *o))'n!*&t!ons st&9 /F de+t.


8/21

Re-#e1 o #n+e'na/!o**n#!a+#ons

Ad)!n!stered 'est!onn&!re *ons!st!n% o,:1. E+$&n&t!on ,ro) t(e (e&d o, & t&s"

t(&t )'st be !)+$e)ented2. S'b)!ss!on o, !n,or)&t!on re%&rd!n%t(e &++$!*&b$e re%'$&t!ons-. S'b)!ss!on o, & t&s" t(&t (&s been

'ndert&"en4. Prob$e)Hso$!n% e9ort


9/21

Re-#e1 o %'o!+#-#+,

Ad)!n!stered 'est!onn&!re *ons!st!n% o,:1. )ot!&t!on2. se$,Hdee$o+)ent

-. '&$!ty4. eC*!en*y


10/21

Ana/,s#s

T(e &n&$ys!s #&s done by *o)+&r!n% t(ere&$ #!t( t(e !de&$ *ond!t!ons Eents t(&t&re e+e*ted o, t(e &r!&b$es st'd!ed

Assess)ent 'est!onn&!re !n t(e &n&$ys!so, t(!s +rob$e) 's!n% & L!"ert S*&$e &'est!onn&!re (&s been s+re&d to 26+eo+$e


11/21

Da+a o+a#ne 1#+" +"e es!'#%+#-e s+a+#s+#!so -a'#a/es #n+e'na/ !o**n#!a+#on2

N M#n#**

Ma3#**

Mean

S+.De-#a+#on

Pene$&s&n d&r! +!)+!n&n)en%en&! t'%&s y&n% (&r's

26

2 4 -.0> .744

Peny&)+&!&n !n,or)&s!

)en%en&! +er&t'r&n y&n%ber$&"'

2

6

2 4 -.2- .6B2

Peny&)+&!&n In,or)&s! tent&n%t'%&s y&n% s'd&( d!$&"s&n&"&n

26

2 4 2.>> .6B-

Peny&)+&!&n s&r&n s&r&n

+erb&!"&n d&r! b&(&n

2

6

2 4 -.0> .6>>

Peny&)+&!&n "e$'(&n d&r!"&ry&n

26

2 4 2.>> .6B-

Ko)'n'"&s! (or!3ont&$ 26

2 4 -.2- .B>7

+&y& +e)e*&(&n )&s&$&( 26

2 B -.04 .>24


12/21

Assess*en+ o #n+e'na/!o**n#!a+#on

N M#n#** Ma3#** Mean S+.

De-a+#onKo)'n!"&s!

> 2.>> -.-B -.056- 16752

=&$!d $!st#!se

>

&sed on t(e &boe t&b$e e+ress t(e des*r!+t!e &$'e o, t(e+er*ent&%e o, e)+$oyees #(o e&rned 64.67J !n t(e *&te%ory o,eno'%(.


13/21

N M#n#** Ma3#**

Mean S+.De-#a+#on

PRODKTI=ITAS

6 2.>1 -.1B -.02 .1-2>2

=&$!d $!st#!se

6

Assess*en+ o /ao'%'o!+#-#+,

T(e %r&+( s(o#s t(&t t(ere !s &n &s+e*t t(&t !sst!$$ #!t(!n t(e s*o+e o, *ontro$ *(&rts #(!*()e&ns eery &s+e*t o, be!n% !n %ood *ond!t!on.

/ro) t(e &boe t&b$e !t *&n be seen t(&t t(e &er&%e &$'e o, t(e+rod'*t!!ty o, e)+$oyees , F b de+t. ;ote$ !n &"&rt& P!t&%!r!obt&!ned )!n!)') &$'e &nd )&!)') &$'e 2.>1 -:12 #(!$e t(e

&er&%e &$'e obt&!ned !s -:02 or $ess *&n be *&te%or!3ed. And&,ter *oners!on !t #!$$ d!s+$&y t(e +er*ent&%e o, 6B.77J


14/21

T(e %r&+( &boe s(o#s t(&t t(ere !s &n &s+e*t t(&t !s st!$$#!t(!n t(e s*o+e o, *ontro$ *(&rts #(!*( )e&ns eery&s+e*t o, be!n% !n %ood *ond!t!ons.


15/21

T(e ,o$$o#!n% !s & t&b$e o, $&bor+rod'*t!!ty:

N MIn#**

Ma3#**

Mean

S+.De-#a+#on

Ke)&)+'&n 26 2 B -.1B .>-4

@en!n%"&t"&n (&s!$y&n% d!*&+&! 26 2 4 2.56 .662

Se)&n%&t "er& 26 2 4 2.>1 .654

Pen%e)b&n%&n d!r! 26 2 4 -.12 .B>>

@'t' 26 2 B -.12 .>16

Es!ens! 26 2 4 2.56 .662

=&$!d $!st#!se 26


16/21

Con!/s#on

1. In / F De+&rt)ent t(e +er*ent&%e o,!ntern&$ *o))'n!*&t!on on$y 64 .67J t(ere&son &re:1. E+$&n&t!on ,ro) t(e )&n&%er o, & t&s" t(&t)'st be !)+$e)ented2. S'b)!ss!on o, !n,or)&t!on &bo't t(e t&s"st(&t (&e been !)+$e)ented-. T(e s'b)!ss!on o, s'%%est!ons ,or

!)+roe)ent o, t(e s'bord!n&te4.


17/21

2. T(e +rod'*t!!ty o, $&bor *&n not be*&te%or!3ed t(e +er*ent&%e o, 6B.77Jbe*&'se o, s(ort*o)!n%s:Poor o, @ot!&t!onEC*!en*y #(!*( (&s not )ete+e*t&t!ons

-. T(e !n8'en*e o, !ntern&$ *o))'n!*&t!onon e)+$oyee +rod'*t!!ty 6-.-6J #(!$e-6.64 !s !n8'en*ed by !ntern&$ ,&*tors

ot(er t(&n +erson&$ *o))'n!*&t!on s'*(&s tr&!n!n% #or" en!ron)ent &nd ot(ers.


18/21

Ree'en!es

Te%'( A)b&r d&n Ros!d&(.2005 @&n&e)en S')ber D&y& @&n's!& Konse+ Teor! d&nPen%e)b&n%&n d&$&) Konte"s Or%&n!s&s! Po$!t!". Yo%y&"&rt& Gr&(& I$)'

St!&n Edy.2005 @&n&e)en S')ber D&y& @&n's!&. &"&rt& Ken*&n& Robert L &nd &*"son o(n ;. 2006 ;')&n Reso'r*e @&n&%e)ent. &"&rt& S&$e)b&

E)+&t Sond&n%. 2005 @&n&e)en S')ber D&y& @&n's!&. &"&rt& ')! A"s&r&

S'%!yono. 2007 @etode Pene$!t!&n Ad)!n!str&s!. &nd'n% A$,&bet& Pr&b' @&n%"'ne%&r& An#&r. 200> @&n&e)en S')ber D&y& @&n's!& Per's&(&&n.

&nd'n% Rond& P&n%%&be&n @'t!&r&. 2004 @&n&e)en S')ber D&y& @&n's!&. o%or G(&$!&

Indones!& T's E,end! ;&r!&nd& @&r!(ot. 2005. @&n&e)en S')ber D&y& @&n's!&. &"&rt&

Gr&s!ndo

Dess$er G&rry. 2006 @&n&e)en S')ber D&y& @&n's!& !$!d s&t'. K$&ten Inde"s Dess$er G&rry. 2006 @&n&e)en S')ber D&y& @&n's!& !$!d d'&. K$&ten Inde"s

;. Sy&!,'$ Ro(!). 2005 Teor! Ko)'n!"&s! Pers+e"t!, R&%&) d&n A+$!"&s!. &"&rt& R!ne"&

D&!s Ke!t(. 15>5 Per!$&"' Or%&n!s&s! !$!d 1. Tere)&(&n A%'s D(&r)&. &"&rt&Er$&n%%&


19/21

O%%#n#ons

e t(!n" t(&t t(e rese&r*( !s %ood b'tnot *$e&r eno'%( to 'nderst&nd.

It s(o'$d be (&e &not(er ,eedb&*" not

on$y ,ro) 'es!oner #e need to re&d*o)+&ny d&t& too.


20/21

Re!!o*ena+#on

Intern&$ *o))'n!*&t!ons s(o'$d be!nter&*t!e &nd *$e&r$y to red'*e )!ss*o))'n!*&t!on.

ot on$y !ntern&$ *o))'n!*&t!on to+ro!de #or" +rod'*t!!ty t(e e)+$oyee)'st (&e se$, )ot!&t!on too


21/21

T(&n"yo'

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HR Jurnal Agas Glady