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8/9/2019 Hr Manager Compenten
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HR MANAGER: Competency-Based
Occupational Information
Division of Human Resources Products and Services
Center for Talent Services
Assessment & Training Assistance Services Group
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HR Manager: Competency-Based Occupational Information
Leading Change Momentum
LeadingLeading Change MomentumChange Momentum
Evaluating Improvement
Evaluating ImprovementEvaluating Improvement
PEOPLEPEOPLE ORGANIZATIONORGANIZATION OUTCOMESOUTCOMES
Competencies
Professional
Development
Plans
Leadership Development
High-
Performance
Dimensions
Needs
Assessment Improvement
Accountability
Performance
Customer
Service
Building HighBuilding High--Performance OrganizationsPerformance Organizations
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HR Manager: Competency-Based Occupational Information
Multipurpose Occupational SystemsMultipurpose Occupational Systems
Analysis InventoryAnalysis Inventory ---- ClosedClosed--EndedEnded
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HR Manager: Competency-Based Occupational Information
Survey
Task - Competency
Linkage
BenchmarkDevelopment
Literature
Review
MOSAIC ApproachMOSAIC Approach
HR Manager
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HR Manager: Competency-Based Occupational Information
State
Journals
LiteratureLiteratureReviewReview
Federal
Local Private Sector
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HR Manager: Competency-Based Occupational Information
Example Databases & SurveysExample Databases & SurveysDatabase
Clerical/Technical Study: Compiled over 10,000 tasks and
500 competencies and knowledges, skills and abilities (KSAs)
Professional/Administrative Study: Compiled over 35,000tasks and 10,000 competencies and KSAs
Survey
Clerical/Technical Study: Final survey contained 170 tasks
and 31 general competencies
Professional/Administrative Study: Final survey contained
317 tasks, 44 general competencies and 35 technical
competencies
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HR Manager: Competency-Based Occupational Information
Task to Competency LinkageTask to Competency Linkage
Example of Tasks Linked to the Competency of WritingExample of Tasks Linked to the Competency of Writing
Competency: Writing
Develops surveys
Records information
Writes or edits scripts
Explains non-technical information in writing
Contacts others in writing to obtain information
Writes news articles, speeches, or press releases
Explains technical or other complex information in writing
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HR Manager: Competency-Based Occupational Information
BenchmarksBenchmarksWriting: Levels 1-5 Writing: Examples
5
4
3
2
1
Independently develops lengthy and complete
documents covering complex or technical
information; drafts correspondence for high-level
officials or management
Develops short documents to summarize non-
technical information; prepares correspondence in
response to inquiries for information
Completes standard forms without assistance from
co-workers or supervisor; copies information from
one source to another
Writes short documents or routine correspondence
from examples of similar documents
Composes documents or correspondence of
moderate length covering detailed information;
extracts sections from available source materials
and organizes them into a summary document
Writes office manuals; contributes to technical reports;
writes sections of policy instructions; writes training
manuals for new employees
Prepares meeting notes or minutes; drafts responses to
requests for information
Writes memos and other correspondence to explain
operating procedures; writes computer operations
procedures and memos requesting change in procedures
Prepares routine inter-office memos, transmittal letters,
and form letters
Completes standard forms such as training forms and
travel orders; prepares file and specimen labels
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HR Manager: Competency-Based Occupational Information
Knowledge, skills, abilities
Jobs are defined as bundlesof tasks
Employees perform strictlydefinable tasks
Competencies
Jobs are definedby competencies
Jobs are flexible
Old Method New Method
Defining TodayDefining Todays Jobss Jobs
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HR Manager: Competency-Based Occupational Information
CompetencyCompetencyCompetency
A measurable pattern of skills,knowledges, abilities, behaviors and other
characteristics which an individual needs to
perform work roles or occupational functionssuccessfully
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HR Manager: Competency-Based Occupational Information
Managerial
Clerical & Technical
Professional & Administrative
Trades and Labor
Science and Engineering
Information Technology
MOSAIC StudiesMOSAIC Studies
Law Enforcement
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HR Manager: Competency-Based Occupational Information
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HR Manager: Competency-Based Occupational Information
- Identifies critical tasks and competencies for
occupations
- Provides personnel specialists and line managers
with immediate access to occupational data
- Creates a common language across human
resource functions
- Provides a foundation for developing human
resource applications
Objectives ofObjectives ofHR ManagerHR Manager
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HR Manager: Competency-Based Occupational Information
Human Resource Management ApplicationsHuman Resource Management ApplicationsSelectionCompensation
CareerPlanning
Succession
Planning
Performance
Appraisal
Training &Development
Classification
OrganizationalAlignment
Competencies
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HR Manager: Competency-Based Occupational Information
Contact Information
Brian OLeary, Ph.D.
Assessment & Training Assistance Group
Center for Talent Services
202-606-3745
mailto:[email protected]:[email protected]