HRM Section 7 Compensation Management

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    Compensation, EmployeePayroll & IncentiveManagement

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    Compensation & EmployeePayrollWhat is Compensation & Employee

    Payroll?

    Compensation is an integral part ofhuman resource management which

    helps in motivating the employees and

    improving organizational effectiveness.

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    Compensation ManagementCompensation systems

    are designed keeping inminds the strategicgoals and businessobjectives.

    Compensation systemsare designed on thebasis of certain factorsafter analyzing the job

    work andresponsibilities

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    Compensation Philosophy

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    Compensation GoalsAttracting good employees

    Retaining good employees

    Motivating employeesComplying with the law

    Having a cost effective

    compensation system

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    Compensation Policy Issues Pay for performance

    Pay for seniority

    The pay cycle

    Salary increases and promotions

    Overtime and shift pay

    Incentives & Benefits

    Deferred payments

    Paid and unpaid leaves / Paid holidays

    Salary compression

    Geographic costs of living differences

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    Equity and Its Impact onPay Rates

    External

    Equity

    Procedural

    Equity

    Internal

    Equity

    Individual

    Equity

    Forms of Equity

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    Addressing Equity IssuesSalary Surveys

    Job Analysis and

    Job Evaluation

    Performance Appraisaland Incentive Pay

    Communications, GrievanceMechanisms, and Employees

    Participation

    Methods toAddress Equity

    Issues

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    Establishing Pay Rates

    1

    2

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    4

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    Steps in Establishing Pay Rates

    Determine the worth of each job in your organization

    throughjob evaluation (to ensure internal equity).

    Conduct a salary survey of what other employers arepaying for comparable jobs (to help ensure external equity).

    Group similar jobs into pay grades.

    Price each pay grade by using wage curves.

    Fine-tune pay rates.

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    Compensation and theThree EquitiesExternal Equity

    Attracting good employees

    Internal Equity Retaining good employees

    Individual or Employee Equity Motivating employees

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    External EquityAttracting good employees

    Labor Market Model

    Market SurveysPay strategy/policies

    Where do you position yourself vis--vis the market

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    Internal EquityRetaining good employees

    Job Evaluation Techniques Ranking

    Jobs are compared to each other based on their

    overall worth to the company. The worth of a job isusually measured by judgments of skill, effort,responsibility, and working conditions.

    The advantage of the ranking method is that it issimple.

    The disadvantages, similar to the ranking method of

    performance appraisal, are that the intervals betweenthe ranks are assumed to be equal, the judgments areglobal, and as the number of jobs for evaluationincreases it becomes increasingly difficult. Also, theevaluators must have knowledge of all jobs.

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    Classification method Jobs are classified into a grade/category structure. Each

    tier of the structure has a description and associated jobtitles. For example, the Westinghouse system had: Grade 1 Unskilled ex. File clerk

    Grade 2 Skilled ex. Typist, lathe operator

    Grade 3 Interpretive ex. Chief clerk

    Grade 4 Creative ex. Engineers, sales reps

    Grade 5 Executive ex. Department heads

    Grade 6 Administrative ex. Chief engineer, Director of R&D

    Grade 7 Policy ex. Vice-president of Marketing

    Each job is assigned to the grade/category providing theclosest match to the job. Standards are developed mainlyalong occupational lines. The standards help identify anddescribe key characteristics of occupations that areimportant for distinguishing different levels of work.

    Pay ranges are then assigned to grades. The advantages of this method are that it is simple and has

    been in use for many years. Its disadvantages include the fact that classification

    judgments are subjective, and the standard used forcomparison may have built-in biases. Also, some jobs mayfit into more than one grade/category or their descriptionsare so broad that they do not relate to specific jobs.

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    Factor Comparison Select benchmark jobs.

    Sets of compensable factors are identified as

    determining the worth of jobs. The number of factorsis usually four or five and typically relate to skill,responsibility, effort and working conditions.

    Jobs are then ranked on each factor.

    Wages are then allocated to the factors. The

    organizations other jobs are then compared to thebenchmark jobs and rates of pay for each of the other

    jobs.

    Factor comparison has the advantage that the value ofthe job is expressed in monetary terms, and the

    method is applicable to a wide range of jobs. The methods disadvantages are that the pay points

    for each factor is based on subjective judgments.

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    Point Method The point method is an extension of the factor

    comparison method. Usually between eight andfourteen compensable factors (typically related toskill, effort, responsibility, and working conditions)are identified as determining the worth of jobs.

    Factors are divided into degrees

    Points are assigned the degrees Benchmark jobs are compared to market rates

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    Establishing Pay RatesPoint Method

    Ranking Method

    Classification Methods

    Group SimilarJobs into PayGrades

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    Establishing Pay RatesPrice Each Pay GradeWage

    Curve

    Shows the pay rates paid for jobs in each pay grade,relative to the points or rankings assigned to each

    job or grade by the job evaluation.

    Shows the relationships between the value of the

    job as determined by one of the job evaluationmethods and the current average pay rates for yourgrades.

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    Plotting aWage Curve

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    Establishing Pay Rates

    Fine-Tune Pay Rates Developing pay ranges

    Flexibility in meeting external job market rates.

    Easier for employees to move into higher pay grades.

    Allows for rewarding performance differences andseniority.

    Correcting out-of-line rates

    Raising underpaid jobs to the minimum of the raterange for their pay grade.

    Freezing rates or cutting pay rates for overpaid (redcircle) jobs to maximum in the pay range for their paygrade.

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    Wage Structure

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    Compensation Management

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    Compensation ManagementCompensation provided to employees

    can be direct in the form of monetarybenefits and/or indirect in the form of

    non-monetary benefits known as perks,

    time off, etc.

    Compensation does not include only

    salary but it is the sum total of all

    rewards and allowances provided to the

    employees in return for their services.

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    Types of Compensation Management

    Direct Compensation

    Indirect Compensation

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    Direct Compensation

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    Direct CompensationDirect compensation refers to monetary

    benefits offered and provided toemployees in return of the services theyprovide to the organization.

    The monetary benefits include basicsalary, house rent allowance,conveyance, leave travel allowance,

    medical reimbursements, specialallowances, bonus, PF/Gratuity, etc.

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    Components Of DirectCompensationBasic SalaryHRA (House Rent Allowance)

    CA (Conveyance Allowance)

    LTA (Leave Travel Allowance)

    Medical Reimbursement

    Bonus (Salary Bonus)

    SA (Special Allowance)

    Other Allowances

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    Components of DirectCompensation1) HRA (House Rent Allowance):Organizations either provide

    accommodations to its employeeswho are from different location orcountry or they provide house rentallowances to its employees

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    Components of DirectCompensation2) Conveyance :

    Organizations provide for cab facilities to

    their employees.

    Few organizations also provide vehicles

    and petrol allowances to their employees

    IT Act allows a Conveyance Allowance ofupto Rs.800/- p.m. as non-taxable

    allowance.

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    Components of DirectCompensation3) Leave Travel Allowance:

    The employees are given allowances to visit

    any place they wish with their families.

    The IT Act allows 2 trips in a block of 4 yearsas tax free, once to the home town and once

    anywhere else in the country

    The allowances are scaled as per the positionof employee in the organization.

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    Components of DirectCompensation4) Medical Reimbursement :

    Organizations also look after the health

    conditions of their employees.

    The employees are provided with medi-

    claim insurance for them and their family

    members.IT Act allows upto a reimbursement of

    Rs. 15,000/- p.a. as non-taxable

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    Components in DirectCompensation5) Bonus:

    Bonus is paid to the employees during

    festive seasons to motivate them and

    provide them the social security .

    The bonus amount usually amounts to

    one months salary of the employee.This is apart from the salary.

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    Components in DirectCompensation6) Special Allowance :

    Special allowance such as overtime,

    mobile allowances, meals, commissions,

    travel expenses, reduced interest loans;

    insurance, club memberships, etc are

    provided to employees for motivation

    and companys Productivity.

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    Indirect Compensation

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    Indirect CompensationIndirect compensation refers to non-monetary

    benefits offered and provided to employees inlieu of the services provided by them to the

    organization.

    They include Leave Policy, Overtime Policy, Carpolicy, Hospitalization, Insurance, Leave travel

    Assistance Limits, Retirement Benefits,

    Holiday Homes.

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    Components of IndirectCompensationLeave PolicyOvertime Policy

    Hospitalization

    InsuranceLeave Travel

    Retirement Benefits

    Holiday HomesFlexible Timings

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    Components of IndirectCompensation1) Leave Policy:

    It is the right of employee to get adequate

    number of leave while working with the

    organization.The Leave Policy differs in every organization.

    The organizations provide for paid leaves such

    as, casual leaves, medical leaves (sick leave),and maternity leaves, statutory pay, etc.

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    Components of IndirectCompensation2) Overtime Policy :

    Employees should be provided with

    the adequate allowances andfacilities during their overtime, if

    they happened to do so, such as

    transport facilities, overtime pay, etc.

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    Components of IndirectCompensation3) Hospitalization :

    The employees should be provided

    allowances to get their regular check-

    ups, say at an interval of one year.

    Even their dependents should be eligible

    for the medi-claims that provide them

    emotional and social security.

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    Components of IndirectCompensation4) Insurance :

    Organizations also provide for accidental

    insurance and life insurance for

    employees.

    This gives them the emotional security

    and they feel themselves valued in the

    organization.

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    Components of IndirectCompensation5) Leave Travel :The employees are provided with leaves

    and travel allowances to go for holiday

    with their families. Some organizationsarrange for a tour for the employees ofthe organization.

    This is usually done to make theemployees stress free.

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    Components of IndirectCompensation6) Retirement Benefits :

    Organizations provide for pension plans

    and other benefits for their employees

    which benefits them after they retire

    from the organization at the prescribed

    age.

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    Components of IndirectCompensation7) Holiday Homes :

    Organizations provide for holiday homes and

    guest house for their employees at different

    locations.These holiday homes are usually located in hill

    stations and other most wanted holiday spots.

    The organizations make sure that theemployees do not face any kind of difficulties

    during their stay in the guest house.

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    Components of IndirectCompensation8) Flexible Timings :

    Organizations provide for flexible timings

    to the employees who cannot come to

    work during normal shifts due to their

    personal problems and valid reasons.

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    Payroll Management

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    Payroll ManagementPayroll refers to the administration of

    employees' salaries, wages, bonuses, net pay,and deductions.It consist of the employee ID, employee name,

    date of joining, daily attendance record, basic

    salary, allowances, overtime pay, bonus,commissions, incentives, pay for holidays,vacations and sickness, value of meals andlodging etc.

    There are some deductions such as PF, taxes,loan installments or advances taken by

    employee.

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    Components of Monthly Payrollof an Employee

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    Payroll ManagementDeductions such as tax and loan/advances

    taken by the employee from organizations arededucted only where applicable.Dearness Allowance and House rent

    allowance is provided at a fixed rate stated by

    the employment law.Provident fund is deducted from the gross

    salary of employee on the monthly basis asper the employment law, which is provided

    later to the employee.Organizations also contribute the same

    amount to the provident fund of theemployee.

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    Annual Payroll ManagementWhat is Annual Payroll?

    Annual payroll consists of leave

    travel allowances, incentives, annualbonuses, meal vouchers/

    reimbursements, and medical

    reimbursements.

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    Components of Annual Payroll

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    Incentive Management

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    Incentive ManagementIn todays strategic compensation systems,

    incentives forms an integral part of the

    performance based compensation packages.

    It is a challenge for organizations to formulate

    strategies to maintain the internal equity andexternal equity and provide the most

    competitive compensation packages to attract

    and retain the talented workforce

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    Incentive ManagementFor the purpose effective incentives

    programs are undertaken. Employees are

    involved in the process so as to deliver

    un-biased packages to all the employees.

    The compensation strategies should be

    effective.

    All the employees should be aware ofthe organizational goals and objectives.

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    Benefits of Incentives

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    Benefits of IncentivesDeserving employees should receive

    significant rewards .Incentives accounts for employees high

    productivity.

    Today youngsters believe in performancebased pay, thus incentives will help tomotivate them to produce more.

    In the hospitality and retail industry it isthe incentive that accounts for theoverall package of the employee.

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    HRM

    Free Powerpoint Templates

    Variable PayPlans

    N d f i bl

    http://www.powerpointstyles.com/http://www.powerpointstyles.com/http://www.powerpointstyles.com/
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    Need for variable pay

    Encourage certain behavior

    Differentiate best and the rest

    Reward achievementHedge financial risk

    T A di

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    Target Audience

    Individual Target to strive for Sense of fulfillment Sense of differentiation

    Team Healthy competition Sharing success

    Super ordinate goals

    Entire Company

    T

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    Types

    Long Term Shared ownership

    Wealth creation

    Short Term Risk sharing

    Promoting a certainbehavior/ pattern

    Sales Target Realization

    Direct Contributionto Top & Bottom lines

    Non Sales Alignment to goals

    Track and Measureperformance

    F k D i

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    Framework Design

    Life cycle & culture of thecompany

    Operating IndustryProduct/Service/Solution stage

    Operating GeographiesIncentive ROI

    I d t T d

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    Industry Trend

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    Sales Incentive Plans

    G idi P i i l

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    Guiding Principles

    KISS (but realistic)Communicate clearly

    Align with strategy &

    job role

    Integrate with the totalrewards package

    Reward for results, not

    activities

    Link to quantifiable

    measures

    U d di Li k

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    Understanding Linkages

    Inputs

    ProcessOutput

    TARGET TOTALCOMPENSATION

    Payoutmechanics

    Performancemeasures and

    weights Incentive form Pay mix Payout frequency

    Businessstrategy

    Sellingroles

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    Sales Roles by salesmen

    New business acquisition

    Cold calling or prospecting

    Little post-sale effort

    Retain and grow accounts

    Identifying and addressing customer needs

    Significant post-sale effort

    Hunter

    Farmer

    Selling roles by

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    Selling roles bycustomers

    Transactional Consultative

    Product or services have

    known value to customers

    Sales cycle is short

    Price is a key component of

    the purchase decision

    Customers want an efficient

    buying process

    Sales focus on generatingmaximum revenue at

    minimum cost

    Customers need help making

    the purchase decision

    The sales cycle is moderate

    to long

    Value is a key component of

    the purchase decision

    Customers want a solution

    Sales focus on creating long-term, profitable customer

    relationships

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    2D Framework

    Relationshipmanagers who grow

    the business with

    long-term customers

    Service reps whotend the crop to

    keep from losing

    customers

    Big Game Hunter

    closing fewer, larger

    deals

    Traditional Small

    Game Hunter

    closing many smalldeals

    Transactional Consultative

    Hunter

    Farmer

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    Contd

    Excellent relationship-

    building skills

    Deep customer/industry

    knowledgeFunctional management

    experience

    Deep industry experience(may have been acustomer)

    Excellent problem-solving

    skills

    Able to use technology to

    facilitate the processMinimal experience

    required

    Mastery of sales process

    execution

    Deep technical knowledge

    Significant hunter model

    selling experience

    Mastery of sales process

    execution

    Minimal to modest salesexperience

    Hunter

    Farmer

    Transactional Consultative

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    Typical examples

    Hunter

    Farmer

    Transactional Consultative

    InsuranceAgent

    Service RepKey Account

    Manager

    MajorAccount

    Development

    Lif l i i

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    Time

    Sales

    Volume

    Hunter role ismore common

    Farmer role ismore common

    Introduction Growth Maturity

    Life cycle position

    Elements-Sales Incentive

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    Elements Sales Incentive

    Pay levels

    Payoutfrequency

    Performancemeasures:definition

    Performancemeasures: relativeimportance

    Mechanics

    Mix

    Incentive form

    Revenue

    Volume

    Profit

    Market share

    Growth

    Baseline

    2011

    Jan Feb Mar Apr

    May Jun Jul Aug

    Sep Oct Nov Dec

    % Weight

    Fixed %versus variable

    CommissionBonus

    0% 80% 100% 120% 140%

    Payout

    Performance

    $

    //

    Communication

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    Communication

    From CXO desk

    Clarity on outcomes

    Consistent

    communicationReiterate at regular

    intervals

    Measurement Parameters

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    Measurement Parameters

    Gross Margins

    Incremental Margins

    Sales Product Mix

    Distribution effectiveness

    CSAT

    DSOROI