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7/30/2019 HRM Section 7 Compensation Management
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Compensation, EmployeePayroll & IncentiveManagement
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Compensation & EmployeePayrollWhat is Compensation & Employee
Payroll?
Compensation is an integral part ofhuman resource management which
helps in motivating the employees and
improving organizational effectiveness.
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Compensation ManagementCompensation systems
are designed keeping inminds the strategicgoals and businessobjectives.
Compensation systemsare designed on thebasis of certain factorsafter analyzing the job
work andresponsibilities
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Compensation Philosophy
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Compensation GoalsAttracting good employees
Retaining good employees
Motivating employeesComplying with the law
Having a cost effective
compensation system
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Compensation Policy Issues Pay for performance
Pay for seniority
The pay cycle
Salary increases and promotions
Overtime and shift pay
Incentives & Benefits
Deferred payments
Paid and unpaid leaves / Paid holidays
Salary compression
Geographic costs of living differences
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Equity and Its Impact onPay Rates
External
Equity
Procedural
Equity
Internal
Equity
Individual
Equity
Forms of Equity
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Addressing Equity IssuesSalary Surveys
Job Analysis and
Job Evaluation
Performance Appraisaland Incentive Pay
Communications, GrievanceMechanisms, and Employees
Participation
Methods toAddress Equity
Issues
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Establishing Pay Rates
1
2
3
4
5
Steps in Establishing Pay Rates
Determine the worth of each job in your organization
throughjob evaluation (to ensure internal equity).
Conduct a salary survey of what other employers arepaying for comparable jobs (to help ensure external equity).
Group similar jobs into pay grades.
Price each pay grade by using wage curves.
Fine-tune pay rates.
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Compensation and theThree EquitiesExternal Equity
Attracting good employees
Internal Equity Retaining good employees
Individual or Employee Equity Motivating employees
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External EquityAttracting good employees
Labor Market Model
Market SurveysPay strategy/policies
Where do you position yourself vis--vis the market
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Internal EquityRetaining good employees
Job Evaluation Techniques Ranking
Jobs are compared to each other based on their
overall worth to the company. The worth of a job isusually measured by judgments of skill, effort,responsibility, and working conditions.
The advantage of the ranking method is that it issimple.
The disadvantages, similar to the ranking method of
performance appraisal, are that the intervals betweenthe ranks are assumed to be equal, the judgments areglobal, and as the number of jobs for evaluationincreases it becomes increasingly difficult. Also, theevaluators must have knowledge of all jobs.
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Classification method Jobs are classified into a grade/category structure. Each
tier of the structure has a description and associated jobtitles. For example, the Westinghouse system had: Grade 1 Unskilled ex. File clerk
Grade 2 Skilled ex. Typist, lathe operator
Grade 3 Interpretive ex. Chief clerk
Grade 4 Creative ex. Engineers, sales reps
Grade 5 Executive ex. Department heads
Grade 6 Administrative ex. Chief engineer, Director of R&D
Grade 7 Policy ex. Vice-president of Marketing
Each job is assigned to the grade/category providing theclosest match to the job. Standards are developed mainlyalong occupational lines. The standards help identify anddescribe key characteristics of occupations that areimportant for distinguishing different levels of work.
Pay ranges are then assigned to grades. The advantages of this method are that it is simple and has
been in use for many years. Its disadvantages include the fact that classification
judgments are subjective, and the standard used forcomparison may have built-in biases. Also, some jobs mayfit into more than one grade/category or their descriptionsare so broad that they do not relate to specific jobs.
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Factor Comparison Select benchmark jobs.
Sets of compensable factors are identified as
determining the worth of jobs. The number of factorsis usually four or five and typically relate to skill,responsibility, effort and working conditions.
Jobs are then ranked on each factor.
Wages are then allocated to the factors. The
organizations other jobs are then compared to thebenchmark jobs and rates of pay for each of the other
jobs.
Factor comparison has the advantage that the value ofthe job is expressed in monetary terms, and the
method is applicable to a wide range of jobs. The methods disadvantages are that the pay points
for each factor is based on subjective judgments.
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Point Method The point method is an extension of the factor
comparison method. Usually between eight andfourteen compensable factors (typically related toskill, effort, responsibility, and working conditions)are identified as determining the worth of jobs.
Factors are divided into degrees
Points are assigned the degrees Benchmark jobs are compared to market rates
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Establishing Pay RatesPoint Method
Ranking Method
Classification Methods
Group SimilarJobs into PayGrades
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Establishing Pay RatesPrice Each Pay GradeWage
Curve
Shows the pay rates paid for jobs in each pay grade,relative to the points or rankings assigned to each
job or grade by the job evaluation.
Shows the relationships between the value of the
job as determined by one of the job evaluationmethods and the current average pay rates for yourgrades.
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Plotting aWage Curve
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Establishing Pay Rates
Fine-Tune Pay Rates Developing pay ranges
Flexibility in meeting external job market rates.
Easier for employees to move into higher pay grades.
Allows for rewarding performance differences andseniority.
Correcting out-of-line rates
Raising underpaid jobs to the minimum of the raterange for their pay grade.
Freezing rates or cutting pay rates for overpaid (redcircle) jobs to maximum in the pay range for their paygrade.
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Wage Structure
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Compensation Management
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Compensation ManagementCompensation provided to employees
can be direct in the form of monetarybenefits and/or indirect in the form of
non-monetary benefits known as perks,
time off, etc.
Compensation does not include only
salary but it is the sum total of all
rewards and allowances provided to the
employees in return for their services.
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Types of Compensation Management
Direct Compensation
Indirect Compensation
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Direct Compensation
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Direct CompensationDirect compensation refers to monetary
benefits offered and provided toemployees in return of the services theyprovide to the organization.
The monetary benefits include basicsalary, house rent allowance,conveyance, leave travel allowance,
medical reimbursements, specialallowances, bonus, PF/Gratuity, etc.
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Components Of DirectCompensationBasic SalaryHRA (House Rent Allowance)
CA (Conveyance Allowance)
LTA (Leave Travel Allowance)
Medical Reimbursement
Bonus (Salary Bonus)
SA (Special Allowance)
Other Allowances
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Components of DirectCompensation1) HRA (House Rent Allowance):Organizations either provide
accommodations to its employeeswho are from different location orcountry or they provide house rentallowances to its employees
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Components of DirectCompensation2) Conveyance :
Organizations provide for cab facilities to
their employees.
Few organizations also provide vehicles
and petrol allowances to their employees
IT Act allows a Conveyance Allowance ofupto Rs.800/- p.m. as non-taxable
allowance.
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Components of DirectCompensation3) Leave Travel Allowance:
The employees are given allowances to visit
any place they wish with their families.
The IT Act allows 2 trips in a block of 4 yearsas tax free, once to the home town and once
anywhere else in the country
The allowances are scaled as per the positionof employee in the organization.
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Components of DirectCompensation4) Medical Reimbursement :
Organizations also look after the health
conditions of their employees.
The employees are provided with medi-
claim insurance for them and their family
members.IT Act allows upto a reimbursement of
Rs. 15,000/- p.a. as non-taxable
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Components in DirectCompensation5) Bonus:
Bonus is paid to the employees during
festive seasons to motivate them and
provide them the social security .
The bonus amount usually amounts to
one months salary of the employee.This is apart from the salary.
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Components in DirectCompensation6) Special Allowance :
Special allowance such as overtime,
mobile allowances, meals, commissions,
travel expenses, reduced interest loans;
insurance, club memberships, etc are
provided to employees for motivation
and companys Productivity.
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Indirect Compensation
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Indirect CompensationIndirect compensation refers to non-monetary
benefits offered and provided to employees inlieu of the services provided by them to the
organization.
They include Leave Policy, Overtime Policy, Carpolicy, Hospitalization, Insurance, Leave travel
Assistance Limits, Retirement Benefits,
Holiday Homes.
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Components of IndirectCompensationLeave PolicyOvertime Policy
Hospitalization
InsuranceLeave Travel
Retirement Benefits
Holiday HomesFlexible Timings
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Components of IndirectCompensation1) Leave Policy:
It is the right of employee to get adequate
number of leave while working with the
organization.The Leave Policy differs in every organization.
The organizations provide for paid leaves such
as, casual leaves, medical leaves (sick leave),and maternity leaves, statutory pay, etc.
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Components of IndirectCompensation2) Overtime Policy :
Employees should be provided with
the adequate allowances andfacilities during their overtime, if
they happened to do so, such as
transport facilities, overtime pay, etc.
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Components of IndirectCompensation3) Hospitalization :
The employees should be provided
allowances to get their regular check-
ups, say at an interval of one year.
Even their dependents should be eligible
for the medi-claims that provide them
emotional and social security.
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Components of IndirectCompensation4) Insurance :
Organizations also provide for accidental
insurance and life insurance for
employees.
This gives them the emotional security
and they feel themselves valued in the
organization.
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Components of IndirectCompensation5) Leave Travel :The employees are provided with leaves
and travel allowances to go for holiday
with their families. Some organizationsarrange for a tour for the employees ofthe organization.
This is usually done to make theemployees stress free.
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Components of IndirectCompensation6) Retirement Benefits :
Organizations provide for pension plans
and other benefits for their employees
which benefits them after they retire
from the organization at the prescribed
age.
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Components of IndirectCompensation7) Holiday Homes :
Organizations provide for holiday homes and
guest house for their employees at different
locations.These holiday homes are usually located in hill
stations and other most wanted holiday spots.
The organizations make sure that theemployees do not face any kind of difficulties
during their stay in the guest house.
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Components of IndirectCompensation8) Flexible Timings :
Organizations provide for flexible timings
to the employees who cannot come to
work during normal shifts due to their
personal problems and valid reasons.
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Payroll Management
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Payroll ManagementPayroll refers to the administration of
employees' salaries, wages, bonuses, net pay,and deductions.It consist of the employee ID, employee name,
date of joining, daily attendance record, basic
salary, allowances, overtime pay, bonus,commissions, incentives, pay for holidays,vacations and sickness, value of meals andlodging etc.
There are some deductions such as PF, taxes,loan installments or advances taken by
employee.
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Components of Monthly Payrollof an Employee
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Payroll ManagementDeductions such as tax and loan/advances
taken by the employee from organizations arededucted only where applicable.Dearness Allowance and House rent
allowance is provided at a fixed rate stated by
the employment law.Provident fund is deducted from the gross
salary of employee on the monthly basis asper the employment law, which is provided
later to the employee.Organizations also contribute the same
amount to the provident fund of theemployee.
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Annual Payroll ManagementWhat is Annual Payroll?
Annual payroll consists of leave
travel allowances, incentives, annualbonuses, meal vouchers/
reimbursements, and medical
reimbursements.
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Components of Annual Payroll
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Incentive Management
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Incentive ManagementIn todays strategic compensation systems,
incentives forms an integral part of the
performance based compensation packages.
It is a challenge for organizations to formulate
strategies to maintain the internal equity andexternal equity and provide the most
competitive compensation packages to attract
and retain the talented workforce
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Incentive ManagementFor the purpose effective incentives
programs are undertaken. Employees are
involved in the process so as to deliver
un-biased packages to all the employees.
The compensation strategies should be
effective.
All the employees should be aware ofthe organizational goals and objectives.
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Benefits of Incentives
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Benefits of IncentivesDeserving employees should receive
significant rewards .Incentives accounts for employees high
productivity.
Today youngsters believe in performancebased pay, thus incentives will help tomotivate them to produce more.
In the hospitality and retail industry it isthe incentive that accounts for theoverall package of the employee.
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Free Powerpoint Templates
Variable PayPlans
N d f i bl
http://www.powerpointstyles.com/http://www.powerpointstyles.com/http://www.powerpointstyles.com/7/30/2019 HRM Section 7 Compensation Management
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Need for variable pay
Encourage certain behavior
Differentiate best and the rest
Reward achievementHedge financial risk
T A di
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Target Audience
Individual Target to strive for Sense of fulfillment Sense of differentiation
Team Healthy competition Sharing success
Super ordinate goals
Entire Company
T
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Types
Long Term Shared ownership
Wealth creation
Short Term Risk sharing
Promoting a certainbehavior/ pattern
Sales Target Realization
Direct Contributionto Top & Bottom lines
Non Sales Alignment to goals
Track and Measureperformance
F k D i
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Framework Design
Life cycle & culture of thecompany
Operating IndustryProduct/Service/Solution stage
Operating GeographiesIncentive ROI
I d t T d
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Industry Trend
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Sales Incentive Plans
G idi P i i l
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Guiding Principles
KISS (but realistic)Communicate clearly
Align with strategy &
job role
Integrate with the totalrewards package
Reward for results, not
activities
Link to quantifiable
measures
U d di Li k
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Understanding Linkages
Inputs
ProcessOutput
TARGET TOTALCOMPENSATION
Payoutmechanics
Performancemeasures and
weights Incentive form Pay mix Payout frequency
Businessstrategy
Sellingroles
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Sales Roles by salesmen
New business acquisition
Cold calling or prospecting
Little post-sale effort
Retain and grow accounts
Identifying and addressing customer needs
Significant post-sale effort
Hunter
Farmer
Selling roles by
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Selling roles bycustomers
Transactional Consultative
Product or services have
known value to customers
Sales cycle is short
Price is a key component of
the purchase decision
Customers want an efficient
buying process
Sales focus on generatingmaximum revenue at
minimum cost
Customers need help making
the purchase decision
The sales cycle is moderate
to long
Value is a key component of
the purchase decision
Customers want a solution
Sales focus on creating long-term, profitable customer
relationships
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2D Framework
Relationshipmanagers who grow
the business with
long-term customers
Service reps whotend the crop to
keep from losing
customers
Big Game Hunter
closing fewer, larger
deals
Traditional Small
Game Hunter
closing many smalldeals
Transactional Consultative
Hunter
Farmer
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Contd
Excellent relationship-
building skills
Deep customer/industry
knowledgeFunctional management
experience
Deep industry experience(may have been acustomer)
Excellent problem-solving
skills
Able to use technology to
facilitate the processMinimal experience
required
Mastery of sales process
execution
Deep technical knowledge
Significant hunter model
selling experience
Mastery of sales process
execution
Minimal to modest salesexperience
Hunter
Farmer
Transactional Consultative
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Typical examples
Hunter
Farmer
Transactional Consultative
InsuranceAgent
Service RepKey Account
Manager
MajorAccount
Development
Lif l i i
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Time
Sales
Volume
Hunter role ismore common
Farmer role ismore common
Introduction Growth Maturity
Life cycle position
Elements-Sales Incentive
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Elements Sales Incentive
Pay levels
Payoutfrequency
Performancemeasures:definition
Performancemeasures: relativeimportance
Mechanics
Mix
Incentive form
Revenue
Volume
Profit
Market share
Growth
Baseline
2011
Jan Feb Mar Apr
May Jun Jul Aug
Sep Oct Nov Dec
% Weight
Fixed %versus variable
CommissionBonus
0% 80% 100% 120% 140%
Payout
Performance
$
//
Communication
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Communication
From CXO desk
Clarity on outcomes
Consistent
communicationReiterate at regular
intervals
Measurement Parameters
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Measurement Parameters
Gross Margins
Incremental Margins
Sales Product Mix
Distribution effectiveness
CSAT
DSOROI