28
Page 1 | 28 HRMS User Guide

HRMS User Guide - eCIFM Solutions HRMStimecards.ecifm.net/resources/docs/HRMS_User_Guide_2017.pdf · HRMS User Guide. P a g e 2 | 28 ... Daily System Health Checks, ... Admin time

  • Upload
    hakien

  • View
    215

  • Download
    2

Embed Size (px)

Citation preview

P a g e 1 | 28

HRMS User Guide

P a g e 2 | 28

Prepared by:

eCIFM Solutions Inc.

3160 Crow Canyon Road, Suite 240

San Ramon, CA 94583

Phone: (925) 830 –1925

Fax: (925) 830 – 2750

[email protected]

http://www.ecifm.com/IWMS/

P a g e 3 | 28

This Page Is Intentionally left Blank

P a g e 4 | 28

1 Contents

Quick Reference .................................................................................................................... 5

URL of Timecard Application ................................................................................................................... 5

Login ......................................................................................................................................................... 5

First Time User ......................................................................................................................................... 6

Add Time Entry ......................................................................................................................................... 8

How to choose the drop down values in the timesheet entry? ........................................ 8

Copy Entries from previous week ......................................................................................................... 13

View My Time Sheet .............................................................................................................................. 14

Approve Time Entry ............................................................................................................................... 16

How will a Project Manager approve the timesheet entry? ........................................... 16

How will Executives, Management team and HR approve the timesheet entry? ............ 16

Edit previous week time entries ............................................................................................................ 17

How to edit the time entries for the previous weeks? ................................................... 17

Sales Support Role ................................................................................................................................. 19

How to add an activity category? .................................................................................. 19

How to add Project Role? ............................................................................................. 21

How to add total budget hours and categorize projects? ............................................... 21

How to divide the total budget hours according to the project type?............................. 22

Generate Dashboard Report ................................................................................................................. 24

Generate Dashboard Report ......................................................................................... 24

Activity Category (AC): .................................................................................................. 25

Project Role (PR): .......................................................................................................... 26

Internal Project (IP): ..................................................................................................... 27

Support Project (SP): .................................................................................................... 27

P a g e 5 | 28

Quick Reference

URL of Timecard Application

For accessing the Timecard Application you need to enter the URL: http://timecards.ecifm.net/ in web

browser.

Note! Timecard Application is best viewed with IE 8+, Firefox 3.0+, and Chrome 3.0+ with a

resolution of 1024x768

Login

The first screen that will appear when the application will start is the Login screen as shown below:

Note! For login credential please contact to HR/Admin department

1. Email & Password: “Email” & “Password” are the login credentials, Email is same as your

official email address & your password will be provided on your official email when HR/Admin

department register you in Timecard Application.

2. Forgot Password: This link action will be used if you forget your password, Click on “Forgot

Password” and you will receive a link to reset your password that will direct you to the

application’s change password page as shown below.

3. Sign In: After filling login credentials click on “Sign In” Button.

P a g e 6 | 28

4. Need Help?: This link action will be used if you want help. Click on “Need Help?” link action, It

will open Timecard User Manual.

First Time User

Login in timecard application through your official email id & password which is provided on

your email.

After clicking on “Sign In” button Change password page will show on screen. Here you need to

set your timecard application password and click on “Update” button.

P a g e 7 | 28

Note! Your new password must be between 6 to 15 characters.

Home screen will display after successfully updating the password.

P a g e 8 | 28

Add Time Entry

To add time entries click on “Time Sheet” menu and select the “Add/Change Time Sheet” from the list.

After clicking “Add/Change Time Sheet” below screen of timecard will appear.

Note! By Default One Time entry line Item will be present user just have to fill the entries.

How to choose the drop down values in the timesheet entry?

1. Project Role: Fill the role that you are working as in the selected project, e.g. Project Manager or

Application Consultant etc. Select value from the Project Role drop down.

How to identify the correct project role? List of project roles is defined in the list below

Project Role

Application Consultant

Application Developer

Integration Specialist

Project Manager

P a g e 9 | 28

Project Role

Trainer

Employee

2. Entry Type: Fill Entry Type by clicking on the drop down and select value from the Entry Type

list.

How to identify the correct entry type? Identify the correct activity name and the corresponding entry type for the time entry line item.

Please note: Refer Point 4 below to choose the correct activity name

3. Project Name: Fill Project Name by clicking on the drop down and select value from the Project

Name list.

How to identify the correct project code? The nomenclature to identify the project codes:

Internal Projects code:

Nomenclature: eCIFM. Internal Project Name

Internal project code has a prefix eCIFM

External Projects code:

Nomenclature: Client name. SOW# or Contract#. Phase#. Change Order#

SOW# or Contract # starts with 01 (The first SOW or contract with the Client)

Phase # starts with 01 (The first phase under the contract with the Client)

Change Order # starts with CO1 (00 -> No change order, CO1 -> the first change order within

the current phase of the contract (or SOW) with the Client)

Support Projects code:

Nomenclature for the projects ending with the below suffix:

.SaaS: SaaS Clients only

.CSAT: Post go live support (Customer Satisfaction)

.S&S: Subscription & Support Client

.upgrade: Client paid platform or application upgrade

.Support: Paid T&M Support

.hosting: Hosting Client

One more project code for Warranty work (e.g. break fixes, which are non-chargeable), may be

introduced

4. Activity Name: Fill Activity Name by clicking on the drop down and select value from the

Activity Name list.

How to identify the correct activity name?

Activity Name Entry Type Activity Description in HRMS

Projects Activities

Internal Project Design and Development Chargeable For internal project use only

Architectural Drawings Chargeable

CAD Drawings & Polylines Chargeable

P a g e 10 | 28

Activity Name Entry Type Activity Description in HRMS

Configure CAD Integrator Chargeable

Configure Fac Manager Chargeable

Configure O&M Chargeable

Configure Offline Forms Chargeable

Configure Portfolio Chargeable

Configure Projects Chargeable

Configure RE Manager Chargeable

Configure Reserve Chargeable

Configure TREES Chargeable

Consulting Services Chargeable

Customer Satisfaction - CSAT Non Chargeable

Data Migration Chargeable

Database Administration Chargeable Maintenance of eCIFM Databases

DataCenter Support Chargeable Daily System Health Checks, Integration Processing, Monitor and Configure DynaTrace

Design and Development of Interfaces Chargeable

Other Development should be assigned to "Configure" tasks

Discovery & Design Chargeable

Design Documentation Chargeable

End-user Training Chargeable

Field Survey Chargeable

Go Live Support Chargeable

Infrastructure Configuration Chargeable

Set up any environments for client project. Use project number from the request.

Infrastructure Maintenance Chargeable

Work in the Colo / LV and configuration of network components

Initial Client Training Chargeable

Installation Chargeable

Planning & Initiation / Project Kick Off Chargeable

PM/Project Coordination Chargeable

QA Testing Chargeable

Reports - Design and Development Chargeable

Support - SaaS, S&S or Hosting Chargeable

System Testing Chargeable

Travel Chargeable

UAT Support Chargeable

P a g e 11 | 28

Activity Name Entry Type Activity Description in HRMS

User Acceptance Training Chargeable

User Guides Chargeable

Sales Support Activities

Pricing & Proposal Preparation Non Chargeable

SOW & Contract Development Non Chargeable

Change Order Development Non Chargeable

Client Follow Up Non Chargeable

Opportunity Research Non Chargeable

Reference Calls Non Chargeable

Resource Planning Non Chargeable

Marketing Support Non Chargeable

Special Projects – Sales Support Non Chargeable

Client Demonstrations Non Chargeable

Proof of Concept Non Chargeable

Admin Activities

Meetings Non Chargeable

Self-Training Non Chargeable

Travel Non Chargeable

General Non Chargeable

New Employee Onboarding Non Chargeable New Employees

Office Support Non Chargeable End User Support, Workstation Maintenance, eCIFM.Local administration

QA Testing – Non Chargeable Non Chargeable For QA Testing that shouldn't be charged to the client

Special Projects - Others Non Chargeable

Transition - Knowledge Transfer Non Chargeable

Admin time for transitioning a role or knowledge from one person to another

Types of Leaves

Holiday Non Chargeable

Vacation Non Chargeable

Jury Duty Non Chargeable

Military Leave Non Chargeable

Voting Non Chargeable

Bereavement Non Chargeable

Victim of Crime Non Chargeable

Civil Service Non Chargeable

Sick Non Chargeable Sick Leave to be used with Leave Time entry only

Special Circumstances Non Chargeable

Unpaid Leave Non Chargeable

P a g e 12 | 28

Note:

1. CSAT Time charging requires prior management approval. If you are choosing Customer Satisfaction CSAT

activity, please provide the information of Client and Manager who approved the CSAT time in the notes column

2. Generally, only use .CSAT client for client without S&S or active project

3. Only Infrastructure team should add time entry to .SaaS projects (not ACs or ADs)

4. Refer the attached excel sheet for more information on infrastructure team activity categories.

Infrastructure Team

Time Charging v1.xlsx

5. Notes: For adding Notes regarding time entry click on Notes field.

6. Time: Fill time duration for each activity.

7. Delete: User can delete a row if needed using the “Trash” icon on the far right.

After filling the time entries click on “Save” action to save the time entries.

1. Add Entry: To add new Time entry click on Add Entry button and fill the details

2. Save: Save Button will save the time entries added by user, Time entries which are saved will

remain present if user logout from the application or If user go to back to see previous week time

entries or refreshes the page.

3. Save & Submit: Save & Submit button will save the time entries as well as Submit the time

entries for Approval.

After clicking on save action Status of time entries will be “Saved” as shown in below figure.

P a g e 13 | 28

For submitting the time entries click on “Save & Submit” action. It will Submit the time entries to

the PM for approval.

Note! All of your time entries must be submitted by the end of every Friday.

Copy Entries from previous week

User can copy the entries from previous week to the current week and fill hours and notes in current week

entries.

To Copy the previous week entries click on “Copy” icon as highlighted in below figure.

A new pop up window will be displayed for the confirmation.

P a g e 14 | 28

Note! Copying Time entries from the previous week will not copy any time entries for Leave.

1. Yes: - On selecting Yes option all the previous week entries will be copied to current week slot.

2. No: - On selecting No option entries will not be copied and pop up window will close.

All copied time entries will be shown in current week slot as shown in below figure.

Note! On copying the entries only Entry Type, Project Name, Activity Name data get copied. Notes

and Hours will not be copied user will have to fill notes and hours manually.

View My Time Sheet

User can view its own Time entries through View My Time sheet.

To view Time Sheet click on “View My Time Sheet” under Time Sheet module.

P a g e 15 | 28

Click on Date as shown in figure for viewing the submitted time entries of current week.

Time entries will be displayed as shown in below figure.

1. Status: Here user can check the status of the submitted time entries.

2. Export for Detail Report: User can download the time entries in excel format by clicking on

Export for Detail Report button.

P a g e 16 | 28

Approve Time Entry

Project Managers, Executives, Management team, and HR can approve the Timesheet entry hours.

Project Managers will approve the timesheet hours of the employees who are assigned to their

project.

Executives, Management team and HR will approve the timesheet hours of the employees who

report to them.

How will a Project Manager approve the timesheet entry? A. Click on the View Assigned Projects to see a list of assigned projects

B. Click on Projects -> View/Approve Time sheets

1. View/Approve Time sheets: Clicking on View/Approve Time sheets shows the list of employees

who are assigned to the Projects under the Project Manager.

2. Approve/ Reject buttons: Select the timesheet entry and click on the relevant Approve or Reject

buttons

How will Executives, Management team and HR approve the timesheet entry? A. Click on Timesheet -> View/Approve Time sheets

1. View/ Approve Time sheets: Clicking on View/Approve Time sheets will show the list of

employees with time sheet entries

2. Search icon: Click on the search icon to search the employee name who reports to the

Executives, Management team or HR and approve or reject the timesheet entry

Or

P a g e 17 | 28

Filter: Click on the Filter icon and select the relevant project/ team name or date as

applicable and approve or reject the timesheet entry

3. Approve/ Reject buttons: Select the timesheet entry and click on the relevant Approve or

Reject buttons

Edit previous week time entries

Click on Feature is only for HR/Sales Support Role to approve/Reject the change request made by

employee for their previous week time entries.

Employee can send a request to HR if they want any correction in previous week time entries.

How to edit the time entries for the previous weeks? 1. After navigating to the week for which the time entries needs to be changed, click on the edit

icon, as shown in the screenshot below.

2. On clicking the edit icon, it will show a pop-up, fill out the relevant reason for the requested

change and click Yes.

P a g e 18 | 28

3. This will send the request for change to HR for approval. Once HR approves the request, the time

entries can be edited and submitted for approval.

HR can approve/Reject the change request time entry by clicking respective button.

P a g e 19 | 28

Sales Support Role

Sales Support Role: This role gives the ability to edit budget hours for the projects based on the project

type.

Projects are categorized into the following 4 project types:

Categorize by Activity Category: The projects whose budget hours will be divided according to

the activity categories, e.g. Project Management, Needs Analysis/ Design etc. The dashboard

report for the projects categorized as Activity Category will be displayed in the AC view

(Activity Category view).

Categorize by Project Role: The projects whose budget hours will be divided according to the

project roles, e.g. Application Consultant, Application Developer. This is relevant for time and

material (T&M contract) projects. The dashboard report for the projects categorized as Project

Role will be displayed in the PR view (Project Role view).

Categorize as Internal project: All the internal projects will be under this category. As of now,

budgeted hours are not applicable for internal projects. The dashboard report for the projects

categorized as internal project will be displayed in the IP view (Internal Project view).

To identify the Internal Projects:

Nomenclature: eCIFM. Internal Project Name

Internal project code has a prefix eCIFM

Categorize as Support project: Budgeted hours are not applicable for Support projects. The

dashboard report for the projects categorized as Support project will be displayed in the SP view

(Support Project view).

To identify the Support Projects:

Nomenclature for the projects ending with the below suffix:

.SaaS: SaaS Clients only

.CSAT: Post go live support (Customer Satisfaction)

.S&S: Subscription & Support Client

.upgrade: Client paid platform or application upgrade

.Support: Paid T&M Support

.hosting: Hosting Client

One more project code for Warranty work may be added

How to add an activity category? 1. Click on Create/ Edit Activity

P a g e 20 | 28

2. Select the checkbox ‘Are you adding an Activity Category?’

3. Add the activity name and description

4. View the created Activity category in the ‘View Activity Category Info. tab’

P a g e 21 | 28

How to add Project Role? 1. Click on View/Edit Employee Project Role

2. Click on ‘Create New Project Role’ Tab and enter Employee Project Role Name and Description

3. Click on ‘View/Edit All Project Role’ Tab to see the list of project roles created

How to add total budget hours and categorize projects? The total budget hours and the categories of project type can be selected in the create/edit Project type

screen.

For new projects: Enter the total budget hours and select the relevant project type as shown in the

below screen.

P a g e 22 | 28

For existing projects: Enter the total budget hours and select the relevant project type as shown in

the below screen.

How to divide the total budget hours according to the project type? The total budget hours for the project types which are categorized as Activity category and Project role

will be divided according to activity category and project roles respectively as shown below.

1. Click on Edit Budget Hours

P a g e 23 | 28

2. Click on the right most icon to display the popup and define budget hours for their respective

categories.

For activity category based projects, the below pop-up will be shown.

For Project Role based projects, the below pop-up will be shown

P a g e 24 | 28

Generate Dashboard Report

Dashboard report shows approved time-entries of the projects for the current week. Using filter, we can

view the dashboard report according to the selected criteria in the filter.

Generate Dashboard Report

1. Generate Dashboard: Click on the generate dashboard report to get the report. It will show no

data available if there is no data for the current week.

2. Filter: Use filters functionality to get the report.

P a g e 25 | 28

Filter: Enter date to get the report for the specified date range.

Activity Category (AC):

This report is generated for those projects which fall under the Activity Based Category.

P a g e 26 | 28

Project Role (PR):

This report is generated for those projects which fall under the Project Role Based Category.

P a g e 27 | 28

Internal Project (IP):

This report is generated for those projects which fall under the Internal Project Based Category.

Support Project (SP):

This report is generated for those projects which fall under the Support Project Based Category.

P a g e 28 | 28

eCIFM Solutions is an AAA accredited Premier IBM

business partner providing Integrated Work Place

Management System (IWMS) solutions for organizations

looking to improve their real estate portfolios, facilities

and workplace management. Our premier level IBM

business partnership relays that IBM has endorsed our

superior skills, certified professionals and innovative

software solutions that drive exceptional business results

and value to our clients. Hence, our credential is a key

differentiator in selecting a partner for implementation

services.

eCIFM has over 14 years of experience in implementing

Workplace Management Systems for various clients in

the corporate, federal, state and local government sectors.

Our service solutions boost an organization’s overall

operational effectiveness and help our clients achieve

significant return from real estate investments. For more

information about eCIFM Solutions Inc., visit

www.ecifm.com/iwms or

call (925) 830 - 1925.

For more information about IBM TRIRIGA®, visit

www.ibm.com/tivoli/tririga

© Copyright eCIFM Solutions Inc. 2016

www.ecifm.com

3160 Crow Canyon Road, Suite 240, San Ramon,

CA 94583

Office: (925) 830-1925 | Fax: (925) 830-2750

Please consider the environment before printing

this document