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www.ciklum.net - 1 -
Ciklum Reference List January 2010
Ciklum is very pleased that a number of our clients have agreed to let new potential clients contact
them for feedback on Ciklum and the services we provide.
Please note that the list below is just a sample from our current 100+ clients‟ portfolio. Please
contact us directly for assistance if you feel that you need additional or specific industry/company references. Several other clients of Ciklum are happy to give the one-on-one references, but for
various reasons they prefer not to be listed in this “public” document.
Best Regards,
Torben Majgaard
Founder and CEO of Ciklum E: [email protected]
Customers‟ References
www.2mba.dk
Professional Software Development for Business
Applications
Lasse Meilsoe, Administrative Director Country: Denmark
Phone: +45 39 56 39 55 E-mail: [email protected]
Team size: 33 specialists
Technologies: Java, J2EE, Web Development
2MBA works with Ciklum as of February 2005 and during the peak workload times it had 60 people on the nearshore team.
2MBA is a digital consulting company that works with strategic communication and branding. Furthermore it offers development of professional software
solutions like online booking and portal systems and digitalization of processes.
Read 2MBA case story
www.intranote.dk
Software Development for Knowledge Sharing
Bent C. Kjeldsen, Development Manager Country: Denmark
Phone: +45 2010 44 88 E-mail: [email protected]
Team size: 16 specialists Technologies: VB.Net (2.0), SQL Server 2005, Asp.Net. WebServices, XML
“When Intranote established an outsourcing team in Kiev in 2005 it was done without visiting Ukraine. Thanks to thorough preparations and firm cooperation
with Ciklum‟s professional Human Resources department, Intranote was able to deal with the challenges of setting up an entire development team in Ukraine
remotely…”
Read Intranote case story
www.ciklum.net - 2 -
www.cc-interactive.com
Sales Support Systems
Development for Call Centres
Harald Riis Thomsen, Owner & Founder
Country: Denmark Phone: +45 2425 25 25
E-mail: [email protected]
Team Size: 3 specialists Technologies: J2EE, IBM WebSphere, IBM DB2
When the company was founded in 2006 its entire research and development
department started right away at Ciklum.
"What I like about Ciklum's model is that it's transparent. You see, what you get.
And what you get is an employee for a certain price with administration, office facilities and everything included. And most importantly – it works," says Harald
Riis Thomsen, the Owner and Founder of CC-Interactive.
Read CC-Interactive case story
www.zen-sys.com
Wireless Mesh
Networking Technology
Jorgen Franck, SW Manager Country: Denmark
Team size: 5 specialists Platform: .NET Framework 2.0, Microchip PIC, ATMEL AVR
Technologies: Windows Forms, GDI+, ADO.NET
“Following the recommended best practices from Ciklum has resulted in
nearshore operations reaching the productivity level comparable to an onshore team in less than two years and making the Ukrainian team an invaluable and
integral part of Zensys‟ development department.
The productivity of my team in Ukraine is as what I would expect from a Danish
team but the total cost of ownership is only about 50% of what I would have to pay in Denmark! I can't imagine not having my nearshore team aboard.”
Read Zensys case story
www.languagewire.com
Leading Provider of Translation & Other Language Services
Thor Angelo, Managing Director
Country: Denmark Phone: +45 70 23 00 44
E-mail: [email protected] Team size: 13 specialists
Technologies: ASP, ASP.NET, MS SQL, Trados
LanguageWire has cooperated with Ciklum since May 2005. The team in Kiev has
helped LanguageWire to stay in front of the technology development in the translation industry. Special credit is given to the team‟s work on LanguageWire
Globalisation Platform that has made a great impact on the company‟s success
today.
LanguageWire is a leading provider of translation and integrated language technology services.
www.ciklum.net - 3 -
www.milife.com
Online Coaching System
Ogi Bataveljic, CTO
Country: United Kingdom Phone: +44 1234 783822
E-mail: [email protected]
Team size: 4 specialists Technologies: ASP.NET 3.5, WinForms (.NET 2.0), Java 1.5, SQL Server 2005
MiLife has been building its development team in Ukraine with Ciklum to
complement its staff in the UK since March 2008. Towards the end of 2008, looking for ways to improve the quality of their deliverables MiLife came for help
to Ciklum Services and Consulting department. Using the best practices Ciklum
has generated over years, the solution turned to yield great results: “The bottom line is that not long after we extended our team with a QA manager we saw two
main benefits: the quality of the delivered software went up, as did the productivity (initial assessment suggests an improvement in the region of 20-
30%)..."
Read MiLife case story
www.traen.com
Development and Delivery of
Business Critical
Software Solutions
Dan Kjaergaard, Consultant Country: Denmark
Phone: +45 33 25 65 55 E-mail: [email protected]
Team size: 32 specialists
Technologies: C#, VB, XML
Traen started working with Ciklum in February of 2005. During the peak workload times the team in Ukraine was reaching 67 full-time IT
specialists.
Traen Group develops and delivers business critical software solutions. The main
areas are electronic case and document handling (ESDH, EDH), scanning solutions output management, internal intranet and portal solutions.
www.exceldata.com
Business Intelligence Area, Selling a Module Build System
Jens Peder Persen, Project Manager
Web: Denmark Phone: + 45 72 14 4123
E-mail: [email protected] Team size: 7 specialists
Technologies: Java, ERP & CRM systems development
Excel Data is a Danish private company established in 1989. Company produces
Business Intelligence, Budgeting and CRM module build systems and sells them in Denmark, Norway, Sweden, Germany and France. It has been working with
Ciklum since 2002 and has a good long term experience. Ciklum team participates in development of Java based Business Intelligence and Budgeting Systems.
www.ciklum.net - 4 -
www.indicom.dk
CMS and Web Agency
Bo Altofte Hansen, Director
Country: Denmark Phone: + 45 75 53 23 59
E-mail: [email protected]
Team size: 1 specialist Technologies: .NET, C#, SQL
Indicom is a web agency specializing in web projects and Search Engine
Optimization (SEO). Indicom was one of the first companies that started using Ciklum Team Infrastructure (CTI), an integrated bundle of best practice tools
within software development, introduced at Ciklum in the last quarter of 2008.
“If I should describe the biggest benefit of CTI in a few words it would be
transparency and measurability, because the tools gives us a good - and required - overview of procedures, helps us to determine goals and estimate deadlines and
thus helps us track each part of the development process…”
Read Indicom case story
www.wendia.com
Software House, Specialized in Service Management Solutions
Jorgen Ostergaard, CTO & Co-Founder Country: Switzerland
Phone: +45 70 22 83 00 E-mail: [email protected]
Team size: 8 specialists
Technologies: C#, .NET 2.0, WinFX
"In 2002 we started a software development team with Ciklum and within a year we had a fully operational 6-persons development team.
Our team in Ukraine which is today is up to 8 people is a natural part of our
company‟s culture and activities, and is indeed a business equivalent to our in-house employees. The quality and productivity we experience is fully in line with
what we have back home in Switzerland. With Ciklum we gained the advantage of having our own resources at a lower cost as well as an opportunity to focus on
our core activity, avoiding administrative issues that have been taken care of by
Ciklum,” says Jørgen Østergaard, the CTO and Co-Founder of Wendia.
Read Wendia case story
www.maconomy.dk
Global Provider of Industry-Specific Solutions
Anders Bondorf, CEO
Country: Denmark
Phone: + 45 3527 2408 E-mail: [email protected]
Team size: 17 specialists Technologies: JDK 1.6, Swing, JIDE, XML
Maconomy is a global provider of business management solutions for project and knowledge intensive organizations (Professional Services Organizations). Today
more than 100,000 users around the world use Maconomy‟s solutions to power their daily work. Maconomy has been successfully working with Ciklum for more
than two years now.
www.ciklum.net - 5 -
www.mutax.com
Time Management and Project
Handling Systems Development
Glen Mansberg, Administrative Director
Country: Denmark Phone: +45 3613 2444
E-mail: [email protected]
Team Size: 4 specialists Technologies: SQL, VB.Net, C#/ASP.Net, .NET (1.0., 2.0.), MS SQL Server (2000,
2005), MS Exchange Server 2003
Founded in 2000, The Danish IT company, Mutax, began outsourcing with Ciklum in late 2006 strictly to lower costs. But since then Mutax has found skills in
Ukraine which can't even be found in Denmark. The company was one the first
users of „Peak Resources‟, the service introduced at Ciklum at the beginning of the 2007. This service allows Ciklums‟ clients to make temporary use of an expert
with rare and highly specialized skills when an immediate problem needs to be solved. Mutax has already used Peak Resources several times with great success.
Read Mutax case story
www.ihmedical.dk
Imaging Solutions for Medical Professionals
Morten Raaschou-Jensen, CEO
Couontry: Denmark Phone: +45 70 20 67 50
E-mail: [email protected] Team size: 2 specialists
Technologies: MSSQL, WinForms, WebServices, WinServices, XML/XSL
Image House supplies a complete line of products for fertility clinics and research
in ART for image recording, visual analysis and resulting data analysis that ensure maximum consistency and objectivity wherever they are used. Image House
works with Ciklum since February 2006.
www.viskan.se
Experts in Retail and Mail
Ordering Systems
Sten Selin, CEO
Country: Sweden Phone: +46 706 490 601
E-mail: [email protected] Team size: 5 specialists
Technologies: Java
"First contact with Ciklum was in August 2006 and very soon
thereafter the first employee was hired… For a smaller business as Viskan, India was not an option when taking travelling and other practical issues in account.
Ciklum understands the needs of Viskan and have always been able to help us out in the best of ways…"
Read Viskan case story
www.ciklum.net - 6 -
www.releaze.dk
Design, Development and
Service within Digital and
Analog Medias
Anders Gjetting, Director Country: Denmark
Phone: +45 28 14 16 42
E-mail: [email protected] Team size: 2 specialists
Technologies: Java
Releaze has cooperated with Ciklum since September 2005. During the peak
workload times it had 19 employees on the team in Urkaine. Releaze is a service bureau working with innovative and well-functioning communication solutions. Its
specialty is communication across media. The company works daily with solutions which combine the Internet with mobile phones, PDAs and text-TV.
www.scense.com
Software for Dynamic Session Control
Richard Kuiper, Head of Development Country: The Netherlands
Phone: +31 010 409 0999 E-mail: [email protected]
Team Size: 5 specialists Technologies: VB.NET, ActiveX, ADO, ADO.NET, SQL Server
2005, XML, HTML, JavaScript, CSS, XSL/XSLT, COM+
“So in February 2007 we started with 2 skilled developers in Kharkiv. The timing
was perfect because our team in Kharkiv could participate in our newly started project from the beginning, where they soon proved themselves to be valuable
professionals… For us the whole concept of nearshore development was new so
we tried to get as much 'real world' information as possible. This, and the help of Ciklum's technical consultants, gave us a head start.
Having a team of developers working dedicated on our project is of great value to
us, not only because of the great work the team delivers, but also because of the flexibility and cost savings we get from having the team with Ciklum.
Read Scense case story
www.agnitio.com
Leading Provider of Closed-loop Marketing Software
Morten Lindaa, International Development Director
Country: Denmark Phone: +45 70 23 23 12
E-mail: [email protected]
Team size: 5 specialists Technologies: Flex, Flash, AIR, ActionScript, PHP, MySQL
Agnitio started working with Ciklum in January 2007.
Agnitio is a leading provider of closed-loop marketing software aimed at supporting the sales and marketing organization.
www.ciklum.net - 7 -
www.qualiware.dk
Development and Marketing
IT-tools
Jacob Lund, R&D Manager
Country: Denmark Phone: +45 45 47 07 00
E-mail: [email protected]
Team size: 10 specialists Technologies: C#, .NET Remoting, ASP.NET
Qualiware is successfully working with Ciklum since November 2005. QualiWare is
a global company headquartered in Denmark. The company was established in 1991 with the purpose of developing and marketing IT-tools for use in process
development, quality management, environmental management, and system
development.
Read Qualiware case story
www.travelmarket.com
Internet Solutions for the Travel
Industry
Ole Stouby, CEO
Country: Denmark
Phone: +45 7572 3232 E-mail: [email protected]
Team size: 5 specialists Technologies: ASP.NET, C#, Java Script, ColdFusion
Travelmarket.com is a travel search engine, searching hundreds of different
websites to find the best value air fares. Travelmarket has started with Ciklum
over a year ago and is successfully continuing its cooperation with us to date.
www.dentavision.dk
Administration Tools for
Dentist Clinics
Lars Kroyer Kristensen, Director
Country: Denmark Phone: +45 24218841
E-mail: [email protected]
Team size: 1 Technologies: .NET, С#, MSDE
“Dentavison has worked with Ciklum since 2005. Our team is highly skilled with a
very good technical understanding. Besides that the team has a good
understanding of our products and can work more or less independent.”
www.swisscom.com
Swisscom Ventures
Nils Granath, Investment Officer
Phone: 41 79 370 12 51 E-mail: [email protected]
“When considering whether to invest in a company I in general look more
positively at companies that have Outsourcing as part of their overall R&D
strategy. The simple reason is that I would like to see Management thinking both cost effectiveness and scalability into their strategy. I have personally used
Ciklum for some of our portfolio companies as Ciklum offers the strategic advantage of having an IT Team that belongs exclusively to the customer and
thus keeps & builds knowledge internally.”
www.ciklum.net - 8 -
www.velti.com
Technology Powering Mobile
Marketing and Advertising
Nick Dendris, Senior SW Development Manager
Country: Greece Phone: + 30 2106 3788 00 #839
E-mail: [email protected]
Team size: 11 specialists Technologies: Java 1.5, Spring, Java Servlets, XML/XSL, Javascript, Ajax, Oracle
10g XE; Tomcat
Velti has been working with Ciklum since Summer 2007 and at peak times of its workload the nearshore team in Ukraine was reaching 17 IT specialists. Velti is a
leading platforms and services provider enabling mobile marketing, advertising
and value-added services for advertising agencies & brands, media groups, mobile operators and large enterprises.
www.encode.dk
The Encode Solution for
Marketing Process Optimization
Jakob Pilegaard, Head of Development Country: Denmark
Phone: +45 70 22 55 35
E-mail: [email protected] Team size: 9 specialists
Technologies: JSP, JSTL, JSF, Hibernate, Spring
“In the spring of 2005, Encode used Ciklum's services to create a team in Kiev. The main thing that attracted Encode to Ciklum was it's concept of dedicated
team. Ciklum provides the necessary infrastructure, and allows us to manage the
team in a way that best fits our organization. Encode decided from the start to move all it's development activities to the team that Ciklum provides…”
Read Encode case story
www.danfysik.com
Hight Performance Particle Accelerators & Related
Equipment
Jesper Kristensen, VP, Design & Projects
Country: Denmark Phone: +45 7220 2358
E-mail: [email protected] Team size: 2 specialists
Technologies: Auto CAD
“Danfysik has been working with Ciklum since 2008. Our team at Ciklum is good
and has a good knowledge in many of our products. The productivity of the team is 80-85% (incl. onshore management) compared with a local employee. This is
what we see as the highest possible to achieve, thinking of the distance. Compared to the total costs of ownership of our team in Ukraine this is a very
good value for our money.”
Danfysik is one of the world‟s leading companies within the development and
manufacturing of high quality equipment for particle accelerator laboratories, healthcare and industry.
www.ciklum.net - 9 -
www.apipro.com
Flexible Maintenance Solutions
Frank Birk-Jensen, VP, R&D Manager
Country: Denmark Phone: +45 43 48 99 33
E-mail: [email protected]
Team size: 4 specialists Technologies: C#, C++, .NET, Delphi, VB basic
“API Maintenance System A/S has had its own team at Ciklum since 2005. Our
nearshore developer‟s productivity can be compared equally with many of our onshore developers. The team has in cooperation with two onshore managers
developed the main part of the latest version of our system.”
API Maintenance Systems develops, markets and supports maintenance
management software.
www.comeandstay.com
Global E-mail & Mobile
Advertising
Michael Sloth, Head of Project Management
Country: Denmark Phone: +45 31 21 49 19
E-mail: [email protected] Team size: 1 specialist
Technologies: .NET, C#, AJAX, MS SQL
“Come & Stay has recently in August 2009 started a team in Ciklum. Our
first developer is so good that our Danish developers are noticing it… in a positive way.”
Come & Stay provides brand owners with permission-based eMarketing services, for both their customer acquisition and customer retention program owing to its
state-of-the-art interactive marketing solutions. It has developed unique programs for specific industry sectors, including automotive, real estate and
retail.
www.excitor.com
Dynamic Mobile Exchange
Carsten Eliot, CTO
Country: Denmark
Phone: +45 29 36 94 44 E-mail: [email protected]
Team size: 12 specialists Technologies: J2ME, J2EE
“Excitor A/S has been with Ciklum since 2007. Our team in Ukraine is built with sub teams where they are working closely together with our onshore employees
in a scrum based environment. The teams at Ciklum are taking ownership of what they develop and are coming with good suggestions and/or solutions on how to
improve the product."
Excitor is a software company that develops and sells DME (Dynamic Mobile
Exchange) to organizations across Europe.
www.ciklum.net - 10 -
Ciklum Project Office
www.eurogiro.com
Payment Solutions for retail
financial services and wholesale banking
Uwe Holmsgaard, IT Director Phone: +45 43 71 2772
E-mail: [email protected] Technologies: Web Development, PHP, MySQL
"It has been a very positive three months experience right from the day we presented our requirements till we received the final solution. Initially Ciklum
made a lot of effort in making sure that our requirements were well understood."
Read Eurogiro case story
www.worldclimatecommunity.com
Simon Kaastrup-Olsen, eMarketing Manager E-mail: [email protected] Technologies: Microsoft .NET, MSSQL2005, EpiServer Relate+, Amazon EC2,
load-balancing and failover
“Having chosen to engage with Ciklum for our EPiServer portal development it has
been a relief to see technically competent, intelligent and pro-active Ciklum employees handle all matters contractual, planning, estimation and development -
in a manner most IT-management consultancy houses in Western Europe would be hard pressed to top.
With the first sprints in place you have truly surprised all of us here in Copenhagen! The site is beautiful, functional, exciting, cool, interesting and
exactly what our users and partners are looking for. We are blown away by how fast you have developed all of the new functionality – before we just had a pretty
graphical interface – now we have a site which we can be proud of!”
www.ciklum.net - 11 -
Sample of Other Current Customers
www.metastorm.com
Business Process Management
Software
www.episerver.com
Web Content Management &
Online Social Community Platforms
www.ebuilders.nl
Creative Production Studion
www.betsson.com
Online Gaming Portal
www.atea.com
IT-Infrastructure Products &
Services
www.truelink.dk
E-Invoice System
www.allieddata.com
Development of Broadband
Customer Premised Equipment
www.code-uk.com
Collaboration/Workflow Solutions & Business Intelligence Systems
www.voltimum.com
First European Portal for the Electrical Industry
www.jppol.dk
Danish Media Company
www.dsg.dk
Denmark’s Largest Retail Group
www.backupagent.com
Online Backup Software &
Services
www.zipper.se
PC-Client infrastructure
www.zyb.com
Online Mobile Data Storage
www.sebpension.dk
Denmark’s Fourth Largest
Pension Fund
www.ciklum.net - 12 -
Past Customers* *The following customers have completed the development of their product and/or service needed to be done nearshore and have thus closed down their corresponding teams at Ciklum.
www.northmann.com
Control over Brand Key Visuals &
Campaign Files World Wide
Thor Kristensen, CTO
Country: Denmark Phone: +45 31 23 32 63
E-mail: [email protected]
Team size: 3 specialists Technologies: Web Java
“We knew from the beginning that we wanted the team
based model, since we, in this way, would have a full control over the team and its deliveries and they would be integrated into our organization. We believed
that this approach would optimize the teams‟ chance of acquiring the most
knowledge about the product we were to develop and through this, a sense of ownership…
To our experience, the key advantages of working with Ciklum are the full-
service offering that Ciklum provides and the fact that the Ciklum organization is
there for us; always willing to help and support. These are the main factors that helped us realize that making the investment in starting up with outsourcing was
worthwhile…”
Read Northmann case story
www.cocomment.com
Services for Online
Conversations
Matt Colebourne, CEO Country: Switzerland
Phone: +44 7717 416825 E-mail: [email protected]
Team size: 21 specialists Technologies: Java SE, JSP & servlets, Struts, Sprint,
Hibernate, JUnit, Adjax, Java Script, COM, Oracle 10.0
“Ciklum was a clear winner; in particular since we wanted to have a retained
team that was part of our company as opposed to a team of contract programmers and developers for whom coComment was just another project. In
essence, we ended up using Ciklum as the provider of infrastructure, admin, HR
and payroll which removed the administrative headache we would have faced in setting up our own entity in Ukraine whilst still allowing us to directly manage
and build our own team…”
Read coComment case story
www.ciklum.net - 13 -
www.adjustables.com
Revolutionary Online
Video Advertising
Menno Biesiot, VP Marketing & Fouder Country: The Netherlands Phone: +31 10 2827 061
E-mail: [email protected] Team size: 7 specialists
Technologies: C++, Java
“Adjustables has been working with Ciklum since January 2007. The co-operation
is efficient as well as effective. In a short time we were able to attract 7 skilled, capable and motivated employees, exclusively working for Adjustables. We
regard the professional attitude of Ciklum as well as the employees as very
valuable,” says Menno Biesiot, the Founder and VP of Marketing of Adjustables.
www.edmware.dk
Electronic Document
Management
Jan Christensen, Managing Director Country: Denmark
Phone: +45 7020 73 30 E-mail: [email protected]
Team size: 1 specialist
Technologies: electronic document development
Within just two weeks after presenting the qualifications they were looking for, the Danish IT-company Edmware had a highly qualified engineer working full
time at Ciklum in Kiev. "Ciklum made it easy," says managing director of
Edmware, Jan Christensen.
Edmware was founded in 2002 and specializes in electronic document management, scanning, electronic archiving and work-flow. Edmware started
outsourcing with Ciklum in November 2005.
Read EDMware case story
www.nyce.se
Inventory & Logistic System
Development
Mattias Nygren, CEO
Country: Sweden
Phone: +46 325 669040 E-mail: [email protected]
Team size: 6 specialists
Technologies: .NET
NYCE has been working with Ciklum since Summer 2005 for almost 3 years.
NYCE was developing inventory and logistic systems.
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