30
Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven The Netherlands

Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

Embed Size (px)

Citation preview

Page 1: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

Human-Computer Interaction- how to acquire design knowledge -

Prof. dr. Matthias RauterbergFaculty of Industrial Design

Technical University Eindhoven

The Netherlands

Page 2: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 2

What is Human-Computer Interaction about?

systemuser

Working domain

Working system

Goal:Actual Performance=> Desired Performance

Page 3: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 3

Interface Design or Interaction Design?

user interaction system

Page 4: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 4

HCI Research Line: basic cycle

Design relevantknowledge

[empirical]validation

Interactive systems

synthesisanalysis

Page 5: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 5

NUI: The First Round

Tangible interaction

Expert Interview

Digital Desk

Page 6: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 6

The Digital Desk from Pierre Wellner in 1991

Pierre Wellner

The DigitalDesk is built around an ordinary physical desk and can be used as such, but it has extra capabilities. A video camera is mounted above the desk, pointing down at the work surface. This camera's output is fed through a system that can detect where the user is pointing (using an LED-tipped pen) and it can recognise the documents that are placed on it. The more advanced version also has a computer-driven projector mounted above the desk enabling electronic objects to be projected onto real paper documents -- removing the burden of having to switch attention between screen and paper and allowing additional user-interaction techniques. [invented and built by Pierre Wellner, Xerox EuroPARC]

Video clip

Page 7: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 7

• Perception Space– The physical space where

the user’s attention is.

• Action Space– The physical space where

the user acts in.

• Design Principle:– perception space and action

space must coincide!

– “Interlacing the display and manipulation space” (Djajadiningrat, 1998)

What is a design principle?

Page 8: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 8

Natural User Interfaces (NUI):design constrains

No technical equipment inside the body space of the user!

2. design requirement

Perception space and action space must coincide!

1. design requirement

Page 9: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 9

NUI: The Second Round

Design principle

Fieldexperiment

Digital Playing Desk

virtual player

real chip

virtual chips

overhead projector

video camera

NEW button

Page 11: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 11

Digital Playing Desk (DPD)

Video clip

Page 12: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 12

User Studies with the DPD

Video clip

Page 13: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 13

0

50

100

150

200

250

300

350

400

450

500

Cel

l Me

an f

or

time

of

use

r (s

)Cell Line Chart for "playing time"

Grouping Variable(s): Interface type

Error Bars: ± 1 Standard Deviation(s)

CI MI TI DPD

P<.001P<.01P<.001

P<.001

P<.001

P<.001

Empirical Results: Playing time per game

Page 14: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 14

computer win

remis

user win Cell Line Chart for "winning chance"

Grouping Variable(s): Interface type

Error Bars: ± 1 Standard Deviation(s)

CI MI TI DPD

P<.001P<.080P<.020

P<.802

P<.001

P<.007

Empirical Results : winning chance per dialog technique

Page 15: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 15

NUI: The Third Round

User study

Build-It systems

Prop Design

Page 16: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 16

The Build-It SystemBichsel, Fjeld & Rauterberg 1997

Video clip

Page 17: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 17

18th Century: tool productionThe Build-It tangible props

Page 18: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 18

NUI interaction props: user study

Props design factors: form, size, material and metaphor:

An experiment was carried out to explore different design strategies.

Tasks were based on initial planning of an interior architecture.

Focus of the experiment was subjective opinion (n=12) about the bricks.

The bricks were ranked by user performance before (first number) and after (second number) task solving activity.

Page 19: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 19

NUI: The Fourth Round

Experiment

Build-It systems

Navigation Design

Page 20: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 20

The Build-It SystemFjeld, Bichsel & Rauterberg 2001

Video clip

Page 21: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 21

Navigation Design: experimental results

Dependent variable: Trial completion time (tct) Plan view method: No significant effect.

Side view method: Scene Handling (SH: tct=150 s) gave better performance than View Handling (VH: tct=183 s).

Other effects: Trial (learning effect) and task had a significant effect.

Page 22: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 22

NUI: The Fifth Round

Experiment

VIP system

3D interaction

Page 23: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 23

VIP: tangible interaction propsAliakseyeu, Martens, Subramaniam & Rauterberg 2002

Video clip

Page 24: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 24

Further Developments• Empirical validation

• Additional interaction techniques, e.g. speech input

• full 3D interaction possibilities

• video conferencing functionality for distributed cooperation

Page 25: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 25

GUI versus NUI interaction modelsUllmer & Ishii, 2000

model

control view

INPUT OUTPUT

physical

digitalmodel

control Non graspablerepresentation

graspablerepresentation

INPUT / OUTPUT

Page 26: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 26

Design Metaphors

Channel

Tool

Substitute

long time ago 2000 history

Page 27: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 27

Trend in Interface Design

0

50

100

150

1970-1990 1990-2010 2010-

SW controlsHW controls

Page 28: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 28

time1900 2000

mechanical style

electronic style

mechatronic style

Page 29: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 29

time1900 2000

mechanical style

electronic style

mechatronic style

active forms(smart memory alloys)

given forms(ubiquituous computing)

channel forms(e.g. PC, TV, Radio, etc)

connected forms(ambient intelligence)

dedicated form(e.g. typewriter, etc))

Design trends

Page 30: Human-Computer Interaction - how to acquire design knowledge - Prof. dr. Matthias Rauterberg Faculty of Industrial Design Technical University Eindhoven

© M. Rauterberg, TU/e 30

Thank you for your attention

More athttp://www.ipo.tue.nl/homepages/mrauterb/