STEPHANIE GIBSON2304 Old Hickory Road, Louisville, KY 40299502-432-4992Stephanie_Bingham@att.net

SUMMARY

Experience supporting staff of up to 60 associates, Hiring and retention, Training and development, Recruiting, Compensation/payroll, Employee relations, Personnel records maintenance, Benefit enrollment, Anti-Harassment /Diversity training, Associate Handbook Compliance, New hire orientation, Exceptional interpersonal skills, OSHA compliance, Affirmative Action compliance, Performance Management, Terminations when necessary, Staff development, Calm under pressure, Complex problem solving, Sales analysis, Sales Leader

EDUCATION, PROFESSIONAL REGISTRATION

M.S. in Human Resource Development – May 2015- Villanova UniversitySuccessfully passed SHRM Assurance of Learning ExamSHRM Member since 2013B.A., Spanish — Indiana University SoutheastB.S., International Studies — Indiana University Southeast (to make valuable contributions

in many fields and can pursue careers in teaching, business, government, international agencies,

nonprofit organizations, tourism, international media organizations, and international law .)

PROFESSIONAL EXPERIENCE

HR Administrator/OperationsAuto Truck Group, Louisville, KY

July 2014-Current

External recruiting and onboarding of employees through online job boards and local sources.

Administers and coordinates pre-employment testing to potential job candidates Maintains personnel files and records for the purpose of providing up-to-date

reference and audit trail compliance. Assists in employee benefit enrollment and communications regarding benefits. Tracks employee attendance and prepares time records. Prepares and delivers performance management documents. Coordinates safety trainings and meetings. Serves as the Safety Committee Coordinator in reporting accidents in a timely

manner to carrier, keeping safety programs updated, conducting safety committee meetings, organizes and delivers safety trainings to employees

Assists in the coordination of local events Advises management on employee issues, status changes, legal compliance Assists the operations team in production processes as required to keep production

running efficiently Runs daily and/or weekly operations reports; creates custom reports as required Reconciles and reports discrepancies found in records and make corrections as

needed Brings unresolved variances to supervisor for discussion and resolution Compiles statistical, inventory or auditing reports for management meetings Assists in investigations, corrective action, terminations when necessary.

Hiring/Training/General Manager May 2012-July 2014Visionworks, Louisville, KY

Recruiting through online leads and external recruiting, leading job fairs. Manage drug/background screening.

Hiring and completing the on boarding process with new associates, including new hire orientation, safety/OSHA, ADA, HIPAA, Diversity/Anti-Harassment, Affirmative Action, associate handbook compliances.

Assisting employees in benefit enrollment and completing new hire forms (I-9, W-4).

Coaching, training and motivating staff to exceed sales goals, managing accountability.

Performance management with emphasis on associate development to address job performance, associate conduct and promotions.

Writing and delivering yearly performance appraisals, discussing wages and raises.

Managing associate relations Conducting staff meetings to address safety/hazard training, sales training, new

product training, ADA/HIPAA training Assist in Loss Prevention interviews, workplace investigations, workers comp

claims. Associate terminations when necessary.

Selected Contributions:

- Lead #1 team in 2012 for Visionworks Territory 753 - Reduced associate turnover by 60% in 2013 by investing in training, effective recruiting and special emphasis on associate relations to build team morale/reduce complacency

- Led or assisted in promotions of 10+ leadership team members by providing training, performance management/development plans, and/or personally processing the promotion

- Boosted sales by 30% for Visionworks Owensboro by leading training sessions over the time period of a week in February 2012

- Instituted processes used to complete and track services rendered as a part of the Visionworks/University of Louisville partnership

Retail SupervisorMarch 2005-April

2012Visionworks, Louisville, KY

Lead/coached sales team. Wrote/delivered performance management. Interviewed/hired/trained sales associates. Travelled in the Kentucky market to provide sales and management training to other offices. Led meetings to address continued training and new product information. Managed employee schedule and attendance records. Was the first chosen candidate to complete the Career Development Program instituted in 2011 by Visionworks. Consistently chosen to lead complete special projects to assist the entire territory of 12 teams.